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View, Riu Palace Tropical Bay-All Inclusive in Negril
Junior Suite Garden View - Bed, Riu Palace Tropical Bay-All Inclusive in Negril
Beach, Riu Palace Tropical Bay-All Inclusive in Negril
Lobby, Riu Palace Tropical Bay-All Inclusive in Negril
Beach, Riu Palace Tropical Bay-All Inclusive in Negril
Beach, Riu Palace Tropical Bay-All Inclusive in Negril
Swimming pool [outdoor], Riu Palace Tropical Bay-All Inclusive in Negril

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8.4

Excellent

784 reviews

784 reviews

Food & Dining2
Beach2
View1
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Bloody Bay Beach
50 m
FedEx
1.8 km
Airpak Express
1.8 km
Negril Aerodrome
1.8 km
Rutland Point Craft Centre
1.9 km

Riu Palace Tropical Bay-All Inclusive

Norman Manley Blvd, Negril, Negril, Jamaica - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Negril part of Negril, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Private beach

Free Wi-Fi in all rooms!

Hot tub

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Cash withdrawal

Value for money7.8
Location rating8.6

Rooms available at Riu Palace Tropical Bay-All Inclusive

Ocean View Suite
...
  • Room size: 29 m²/312 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Junior Suite Garden View
...
  • Room size: 29 m²/312 ft²
  • Garden view
  • 2 double beds or 1 king bed
Enter dates to see prices
Junior Suite Partial Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 double beds or 1 king bed
Enter dates to see prices
Junior Suite Ocean View
...
  • Room size: 29 m²/312 ft²
  • Ocean (partial view) view
  • 1 king bed or 2 double beds
Enter dates to see prices
Junior Suite Oceanfront
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 2 double beds or 1 king bed
Enter dates to see prices
Suite, Ocean View (U)
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Junior Suite, Garden View (E)
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Junior Suite, Ocean View (E)(1 King Bed)
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Junior Suite, Ocean View (U)
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Suite, Ocean View (E)
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices

Frequently asked questions

What kind of water sports activities are readily available at Riu Palace Tropical Bay-All Inclusive?

Riu Palace Tropical Bay-All Inclusive features a wide selection of water sport activities such as water sports (non-motorized), snorkeling, diving, and wind surfing for you to take full advantage of while remaining here.

Is car parking available at Riu Palace Tropical Bay-All Inclusive?

Riu Palace Tropical Bay-All Inclusive has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for children at Riu Palace Tropical Bay-All Inclusive?

While on holiday getaway with your family, your children can also experience the fun in sports and recreation facilities offered at Riu Palace Tropical Bay-All Inclusive which include kids club, kids pool, and children's playground.

Are there ATM on-site at Riu Palace Tropical Bay-All Inclusive?

Yes! The perks of staying at Riu Palace Tropical Bay-All Inclusive include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What are the property's policies for children's bedding at Riu Palace Tropical Bay-All Inclusive?

Riu Palace Tropical Bay-All Inclusive's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Riu Palace Tropical Bay-All Inclusive have?

Riu Palace Tropical Bay-All Inclusive has a total of 416 rooms.

How long do travelers typically stay at Riu Palace Tropical Bay-All Inclusive?

Verified past guests that have stayed at Riu Palace Tropical Bay-All Inclusive had an average nightly stay of 5 nights at this property.

What is the average rating that verified Couples' have given to Riu Palace Tropical Bay-All Inclusive?

Verified couple travelers that have stayed at this property have given Riu Palace Tropical Bay-All Inclusive an average rating of 8.4. You can look up on more detailed customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Riu Palace Tropical Bay-All Inclusive?

Past families with older children that have stayed at this property have given Riu Palace Tropical Bay-All Inclusive an average rating of 9.6. You can look into more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Riu Palace Tropical Bay-All Inclusive?

Verified group travelers that have stayed at this property have given Riu Palace Tropical Bay-All Inclusive an average rating of 8.4. You can check out more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Riu Palace Tropical Bay-All Inclusive?

Verified local travelers that have stayed at this property have given Riu Palace Tropical Bay-All Inclusive an average rating of 9.7. You can look up on more comprehensive customer testimonials, and responses for this property down in the review section.

What is the closest airport to Riu Palace Tropical Bay-All Inclusive?

The nearest airport to Riu Palace Tropical Bay-All Inclusive is Ian Fleming International Airport, 145.0 km away.

What people love about Riu Palace Tropical Bay-All Inclusive

  • 10

    Exceptional
    Cleanliness

    "Rooms and common areas were very clean."

    Marcileen

    |

    July 29, 2021

  • 10

    Exceptional
    Location

    "The location is perfect, a short 5 min drive from Margaritaville and about a 12 min drive to Ricks Cafe."

    Sharnell

    |

    October 12, 2020

  • 10

    Exceptional

    "The buffets had wide varieties of food to choose from."

    Eddie

    |

    March 23, 2023

Property ranking|Compared to 111 Negril properties
See all rankings
Cleanliness score
8.6/10
Room size
29 sqm.
Location score
8.6/10
Value for money score
7.8/10
Better than
92
%
of Negril properties
Bigger than
88
%
of Negril properties
Better than
87
%
of Negril properties
Better than
86
%
of Negril properties
Overall rating:

8.4

Excellent
784 reviews
Cleanliness
8.6
Facilities
8.2
Location
8.6
Read all reviews >
More about Riu Palace Tropical Bay-All Inclusive

More about Riu Palace Tropical Bay-All Inclusive

Experience Luxury and Convenience at Riu Palace Tropical Bay-All Inclusive in Negril, Jamaica

Indulge in a luxurious and convenient stay at Riu Palace Tropical Bay-All Inclusive in Negril, Jamaica. This 4.0 star hotel offers a wide range of facilities that cater to the needs of every guest. Enjoy a cup of coffee at the coffee shop or sip your favorite cocktail at the bar. Stay connected with free Wi-Fi in all rooms and public areas. Take a dip in the indoor pool or hot tub, or work out at the fitness center. Pamper yourself with a massage or salon service, or enjoy water sports such as snorkeling, wind surfing, and diving. Relax at the outdoor pool or private beach, or grab a drink at the poolside bar. Other facilities include a games room, nightclub, gift/souvenir shop, and tours. With 24-hour room service, laundry service, concierge, and daily housekeeping, your stay at Riu Palace Tropical Bay-All Inclusive will be nothing short of exceptional.

Luxurious Room Types at Riu Palace Tropical Bay-All Inclusive

Riu Palace Tropical Bay-All Inclusive offers a range of luxurious room types to suit every traveler's needs. Guests can choose from Junior Suites with Garden View or Ocean View, both featuring 29 square meters of space and either 2 Double Beds or 1 King Bed. For those seeking a spectacular view, the Junior Suite Oceanfront is a great option, also with 29 square meters and 2 Double Beds or 1 King Bed. And for the ultimate in luxury, the Ocean View Suite offers 29 square meters of space with 1 King Bed.

Friendly Staff, Clean Rooms, Beautiful Views, and Great Food

Riu Palace Tropical Bay-All Inclusive in Negril, Jamaica has received rave reviews from its guests. The staff was super friendly, attentive, and helpful, ensuring that guests had an enjoyable stay. The rooms and common areas were very clean, and the rooms were beautiful with amazing views. Guests also enjoyed the resort's food, which was really good for resort food, and the drinks were very good! The staff were all very attentive, and guests appreciated that everyone was conscious of social distancing efforts. The location is also perfect, just a short 5-minute drive from Margaritaville and about a 12-minute drive to Ricks Cafe. Overall, this resort was really nice, and guests would definitely return.

Experience Luxury and Comfort at Riu Palace Tropical Bay-All Inclusive

Riu Palace Tropical Bay-All Inclusive in Negril, Jamaica has received high praise from satisfied customers, earning an impressive 8.5 overall rating. Guests have raved about the hotel's luxurious amenities and exceptional comfort, which are complemented by the hotel's stunning location. The hotel's cleanliness has also been highly rated, ensuring a comfortable and worry-free stay. The staff's performance has been praised for their friendly and attentive service, making guests feel welcome and at home. While the hotel's facilities are top-notch, guests have also found the hotel to be a great value for the price, making it a great choice for those looking for a luxurious and affordable all-inclusive experience. Book your stay at Riu Palace Tropical Bay-All Inclusive and experience the ultimate in luxury and comfort for yourself.

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Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area
For the kids
  • Babysitting service
  • Kids club
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Location

Norman Manley Blvd, Negril, Negril, Jamaica
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out until11:00
The property
  • Number of bars/lounges4
  • Number of floors3
  • Number of restaurants5
  • Number of rooms 416

Reviews of Riu Palace Tropical Bay-All Inclusive from real guests

Provided by verified guests of Agoda
8.2
Excellent
Cleanliness8.6
Facilities8.2
Location8.6
Service8.1
Value for money7.8
High score for Negril
Rating
9+ Exceptional (8)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (4)
Sep - Nov (3)
Dec - Feb (2)
Showing 11 verified guest comments
10.0
Exceptional
Marcileen from United States
Group
Junior Suite Ocean View
Stayed 4 nights in July 2021

Riu Palace Tropical Bay Jamaica ”

This resort was really nice. Staff were all very attentive. Rooms and common areas were very clean. I appreciated that everyone very conscious of social distancing efforts. Great get away. Was not aware that tipping was encouraged until I saw the tip jars. Other resorts I've visited, openly tipping was discouraged. But this was in no way a draw back, I was just unaware upon my arrival.

Reviewed July 29, 2021

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10.0
Exceptional
Simone from Canada
Couple
Junior Suite Garden View
Stayed 4 nights in September 2022

Enjoy our stay ”

Everything was great! Food, beaches, activities, staff very friendly. You don't have to tip, but the staff is worth every penny. Would stay here again 100%

Reviewed September 30, 2022

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9.6
Exceptional
Sharon from United States
Family with teens
Junior Suite Garden View
Stayed 3 nights in June 2022

Exceptional”

The food was not the best. Hotel was very clean. You’ll have to know to ask for a first floor room if you can’t do stairs because there is no elevators. We had to ask for a room change which we got the next day. There was no one to meet us when we came in. We got our bags ourselves. Check in was easy

Reviewed June 11, 2022

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10.0
Exceptional
Sharnell from United States
Group
Junior Suite Oceanfront
Stayed 3 nights in October 2020

Beautiful Location and The Staff Was Amazing ”

The staff was super friendly, attentive and helpful. The location is perfect, a short 5 min drive from Margaritaville and about a 12 min drive to Ricks Cafe. The food was really good for resort food. The drinks were very good! Rooms were beautiful and the views were amazing! I would definitely return.

Reviewed October 12, 2020

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10.0
Exceptional
Steve from United States
Group
Junior Suite Oceanfront
Stayed 9 nights in November 2020

Great Hotel, Staff, Spa, Dive. Team.”

Here during COVID-19, and very safe here. Please go and enjoy,

Reviewed December 05, 2020

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6.8
Good
Karen from United States
Couple
Junior Suite Standard
Stayed 3 nights in January 2021

Just okay”

The food was horrible 😞

Reviewed January 08, 2021

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7.6
Very good
Yana from Russia
Solo traveler
Junior Suite Oceanfront
Stayed 6 nights in April 2019

Staff indifference ”

We came to Jamaica for the second time and chose Riu Palace Negril because of location! Last year we stayed in another Riu Hotel, but didn’t like the sea bottom because it was covered with the seaweed! Here, the sea is amazing- crystal clear water, clean bottom! BUT the staff! They could have been more friendly and responsive! The most disappointing experience happened when I went to the gym! I forgot my water and while working out came to the water cooler, took the paper glass, poured some water and drank it! The next thing what happened was my biggest fear - it was not water, after that I noticed there was the notice on the cooler - do not drink! Yes, it was my bad, I didn’t pay attention and I was responsible for that! But who would put something like cleaning liquid in the bottle for cooler, except for water-where it is supposed to be water! But this is not what hurt me the most! Next, I rushed to the spa and asked the lady who worked there what was in the cooler, I wanted to know if that was something poisonous and if I had to take any medication or to see the doctor! She said that they were NOT responsible for gym and the water there! Then I reached the reception and asked for the manager, explained everything and she wanted to connect me to the spa because she said they were responsible for the water there, I rejected and after that she promised to call me back whenever she figured out the situation. Two hours passed and no one called! I called again, the manager was not there and I talked to another person and explained the same situation and he promised to call me back later! Nobody called the next day neither. I came the next day to the reception and the man told me it could have been the prank because no one would put any other liquid in the cooler and any notice on it as well. So was that funny? I don’t think so. Did I get any apology? Never.

Reviewed April 21, 2019

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7.6
Very good
Novlette from Switzerland
Group
Junior Suite Ocean View
Stayed 3 nights in July 2019

Beach boys/ music/ food ”

No beach boys around to help you find a sun chair we had to find one and pull it all the way by ourselves Disco music not for every one, the reggae section was much more for the staf than for everyone, no lovers music that couples could dance. Could be more Jamaican food at breakfast

Reviewed July 25, 2019

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10.0
Exceptional
Eddie from Jamaica
Couple
Junior Suite Garden View
Stayed 3 nights in March 2023

Amazing place to celebrate Anniversary ”

The beach was impeccable. The buffets had wide varieties of food to choose from. The gym was top notch. Water sports were really fun. All the staff were extremely pleasant, courteous and helpful. Staying at this hotel gave access to Riu Negril also which had a better pool bar but if you prefer the beach then this hotel is the perfect choice.

Reviewed March 24, 2023

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10.0
Exceptional
Masa from United States
Couple
Junior Suite with Balcony
Stayed 7 nights in February 2023

Great property, very friendly staff, beautiful (and long) beachfront”

Great property, very friendly staff, beautiful (and long) beachfront, beautiful sunsets, free unpowered water sports, catamaran snorkeling and tours, fishing and scuba trips right from property (very convenient.) We had a great experience: sailed a Hobie Cat 3 days. drove a pedal-boat, took their catamaran tour (right from the property, boat not crowded like other off-site tours) to snorkel, swim in a water cave, enjoy Rick’s Cafe (didn’t dive off the cliffs tho), enjoyed the swim-up bar (and pool lounges with plenty of shade), beach lounges so close on the property, enjoyed 4 very tasty a la cart restaurants (great service and food but get there early), lots of all inclusive bars (but bring lots of cash for tips-they deserve it), very quiet property (with the best friendly/helpful staff). My first time here, many guests we talked to have been coming back 10-20 times, we will eventually be one of them…

Reviewed February 14, 2023

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9.2
Exceptional
Zuri from Kuwait
Couple
Junior Suite Garden View
Stayed 4 nights in July 2023

The Llewellyn’s Honeymoon ”

An Absolutely amazing place to celebrate your love. The cleanliness of the room is a 10 out of 10. The staff was very professional and polite. Just a lovely getaway place for fun and relaxation.🥰

Reviewed July 28, 2023

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