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Rixos President Astana Hotel
Deluxe King Room - Guestroom, Rixos President Astana Hotel in Nur-Sultan
Exterior view, Rixos President Astana Hotel in Nur-Sultan
Lobby, Rixos President Astana Hotel in Nur-Sultan
Lobby, Rixos President Astana Hotel in Nur-Sultan
Swimming pool, Rixos President Astana Hotel in Nur-Sultan
Swimming pool, Rixos President Astana Hotel in Nur-Sultan

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9.0

Exceptional

38 reviews

38 reviews

See map
See map

9.8

Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Gallery Aru Art
670 m
Keruyen
710 m
Park of Lovers
840 m
Bayterek Monument
860 m
The Baiterek Tower
870 m

Rixos President Astana Hotel

Kunayeva 7, Yesil District, Nur-Sultan, Kazakhstan, 10000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Yesil District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nursultan Nazarbayev International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money8.6
Distance to city center1 km
Location rating9.8

Rooms available at Rixos President Astana Hotel

Exceptional
Room comfort & quality

9.5

Presidential Suite
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 1 king bed or 1 queen bed &...
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Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed or 1 queen bed &...
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Premium King Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed or 2 single beds...
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Deluxe King Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Shared bathroom
  • 1 queen bed or 2 single bed...
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Premium Suite
...
  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 1 double bed or 1 king bed ...
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Premium Room
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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DOUBLE SINGLE USE Deluxe room single use
...
  • Room size: 32 m²/344 ft²
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Premium Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
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Frequently asked questions

Does Rixos President Astana Hotel have bars on the premises?

Experience your holiday retreat the best way yet with Rixos President Astana Hotel's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

What types of entertainment are available at Rixos President Astana Hotel?

Rixos President Astana Hotel features billiards while you lounge at this property, providing guests with entertainment value throughout your remain here.

Does Rixos President Astana Hotel provide laundry services?

Yes! Rixos President Astana Hotel provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

What are the property's policies for children's bedding at Rixos President Astana Hotel?

Rixos President Astana Hotel's policy regarding children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Rixos President Astana Hotel have?

Rixos President Astana Hotel has a total of 8 floors.

How many rooms does Rixos President Astana Hotel have?

Rixos President Astana Hotel has a total of 183 rooms.

What is the verified guest review consensus about Rixos President Astana Hotel's swimming pool?

67.0% of our verified visitor assessments have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Rixos President Astana Hotel down in the review section.

What is the average rating that past Families with older children have given to Rixos President Astana Hotel?

Past families with older children that have stayed at this property have given Rixos President Astana Hotel an average rating of 8.0. You can search for more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Rixos President Astana Hotel?

Verified local travelers that have stayed at this property have given Rixos President Astana Hotel an average rating of 9.8. You can look up on more detailed customer reviews, and remarks for this property down in the review section.

What time is check-in and check-out at Rixos President Astana Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Overall rating:

9

Exceptional
38 reviews
Cleanliness
9.2
Facilities
9.1
Location
9.8
Read all reviews >
More about Rixos President Astana Hotel

More about Rixos President Astana Hotel

Luxurious Facilities at Rixos President Astana Hotel in Nur-Sultan

Experience the ultimate luxury at Rixos President Astana Hotel, a 5-star hotel located in the heart of Nur-Sultan, Kazakhstan. The hotel offers a wide range of facilities to make your stay comfortable and memorable. Enjoy 24-hour room service, laundry service, and express check-in/check-out. Relax in the indoor pool, sauna, and spa or work out in the fitness center. Indulge in delicious meals at the on-site restaurant, or sip on cocktails at the poolside bar. Stay connected with free Wi-Fi in all rooms and public areas, and take advantage of the airport transfer and taxi service. Other facilities include a gift/souvenir shop, designated smoking area, and luggage storage. Start your day with a breakfast buffet and take advantage of the car park, which is available onsite and free of charge.

Luxurious and Spacious Room Types at Rixos President Astana Hotel

Rixos President Astana Hotel offers a variety of luxurious and spacious room types to suit every traveler's needs. Choose from the Deluxe King Room with a comfortable king-size bed, the Deluxe Twin Room with two cozy twin beds, or the Premium King Room with a plush king-size bed. For more space and added luxury, opt for the Junior Suite with 64 square meters of elegant living space or the Premium Suite with 68 square meters of pure indulgence. The Premium Twin Room with twin beds and the Presidential Suite with an impressive 105 square meters of opulent living space are also available for those seeking ultimate comfort and luxury.

Exceptional Service and Facilities

Rixos President Astana Hotel is a top-rated hotel in Nur-Sultan, Kazakhstan, known for its exceptional service and facilities. According to customer reviews, everything is well arranged, and the staff is incredibly helpful. The hotel boasts of nice facilities, which are well-maintained and modern. Guests have praised the hotel's spa, fitness center, and swimming pool, which are perfect for relaxation and rejuvenation. The hotel's restaurants also offer a wide range of delicious dishes, making it a perfect destination for food lovers. Whether you are traveling for business or leisure, Rixos President Astana Hotel is an excellent choice for your stay in Nur-Sultan, Kazakhstan.

Experience Luxury and Comfort at Rixos President Astana Hotel

Rixos President Astana Hotel in Nur-Sultan, Kazakhstan has received outstanding customer ratings, with an overall score of 9.2. Guests have praised the hotel for its exceptional facilities, including a fitness center, spa, and indoor pool. The hotel's location has also been highly rated, with a score of 9.8, making it an ideal choice for travelers who want to explore the city. Guests have raved about the food and dining options, with a score of 9.5, as well as the cleanliness and comfort of the rooms, with scores of 9.2 and 9.5 respectively. While the staff performance received a score of 8.9, the hotel's value for money was rated at 8.6, making it an excellent choice for those seeking luxury and comfort in Nur-Sultan. Book your stay at Rixos President Astana Hotel and experience the exceptional service and amenities that have earned it such high praise from guests.

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Amenities and facilities

Exceptional
Facilities

9.1

Languages spoken
  • English
  • Chinese [Mandarin]
  • Russian
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Hammam
  • Horseback riding
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Dressing room
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Trash cans
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Al-Farabi
  • Cuisine: International
The Irish Pub
  • Cuisine: International
Турецкий ресторан Akşam
  • Cuisine: Turkish
  • Menu: A-la-carte
Lobby bar
  • Cuisine: International
  • Menu: A-la-carte

Location

Kunayeva 7, Yesil District, Nur-Sultan, Kazakhstan, 10000
Exceptional
Location

9.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 16 years of age are not permitted to use the spa.
  • Breakfast time is as follows:
    Monday to Friday: 7.00AM to 10.30AM
    Saturday, Sunday and Holiday: 7.00AM to 11.00AM
  • Breakfast is served from 07:00 AM to 10:30 AM on weekdays and 07:00 AM to 11:00 AM on weekends and public holidays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee12500 KZT
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)10000 KZT
  • Daily Internet/Wi-Fi fee0 KZT
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 183
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2014
Parking
  • Daily parking fee0 KZT

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Rixos President Astana Hotel from real guests

Provided by verified guests of Agoda
9.0
Excellent
Cleanliness9.2
Facilities9.1
Location9.8
Room comfort and quality9.5
Service8.9
Value for money8.6
High score for Nur-Sultan
Rating
9+ Exceptional (8)
8-9 Excellent (4)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (5)
Jun - Aug (6)
Sep - Nov (1)
Dec - Feb (0)

Show reviews that mention 

Showing 12 verified guest comments
10.0
Exceptional
Saman from United Kingdom
Solo traveler
Stayed 4 nights in April 2018

This is the best hotel to stay at in astana!! Everything is spot on , you would feel great andamazed”

Everything top notch, from location to service !!!! Thank you rixos!!

Reviewed May 03, 2018

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10.0
Exceptional
Hukai from China
Business traveler
Deluxe Twin Room
Stayed 5 nights in March 2019

satisfied with this hotel”

everything is perfect, only breakfast is not good enough, but i will still give 5 star feedback!

Reviewed April 04, 2019

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10.0
Exceptional
Farrukh from Uzbekistan
Business traveler
Deluxe King Room
Stayed 3 nights in October 2018

Great hotel”

Everything is well arranged, nice facilities and helpful staff

Reviewed December 16, 2018

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8.8
Excellent
Shing from Hong Kong SAR, China
Business traveler
Stayed 1 night in July 2016

Excellent”

Excellent location and good restaurants.

Reviewed July 02, 2017

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9.6
Exceptional
Rose from Australia
Solo traveler
Stayed 1 night in July 2016

Excellent service ”

Will recommend

Reviewed July 26, 2016

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8.3
Excellent
Ahmad from Malaysia
Business traveler
Stayed 4 nights in June 2014

Excellent”

Great room, centrally located, pleasant ambiance
Reviewed July 03, 2014

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9.3
Exceptional
Ratna from Indonesia
Business traveler
Stayed 3 nights in April 2013

awesome hotel in Astana”

clean, luxurius, central of the city
Reviewed April 22, 2013

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9.3
Exceptional
Ratna from Indonesia
Business traveler
Stayed 3 nights in April 2013

awesome hotel in Astana”

clean, luxurius, central of the city
Reviewed April 22, 2013

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9.3
Exceptional
Ratna from Indonesia
Business traveler
Stayed 3 nights in April 2013

awesome hotel in Astana”

clean, luxurius, central of the city
Reviewed April 22, 2013

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8.8
Excellent
Dongsuk from South Korea
Business traveler
Stayed 6 nights in July 2016

만족”

만족합니다.

Reviewed July 14, 2016

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10.0
Exceptional
Толганай from Kazakhstan
Solo traveler
Deluxe Twin Room
Stayed 1 night in July 2023

Exceptional”

Супер 👍🏻

Reviewed July 30, 2023

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Уважаемая Толганай, Благодарим Вас за отзыв. Мы рады, что Вы смогли насладиться отдыхом. Всегда будем рады видеть Вас вновь. С уважением, Отдел по работе с гостями

Responded August 18, 2023
Rixos President Astana Hotel
8.8
Excellent
Konstantin from Kazakhstan
Family with young children
Stayed 2 nights in June 2016

Отель не новый, но сервис на высоте. ”

Отель не новый, но сервис на высоте.

Reviewed June 27, 2016

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