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Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong
Royal Lotus Hotel Halong

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8

Excellent

238 reviews

238 reviews

Housekeeping6
Breakfast2
View2
See map

7.4

Very good

Location rating score

Very good location - 1.85 kilometers from city center
Parking
FREE
Popular landmarks
Dong Thien Cung 4.9 km
Bai Chay Bridge 5.0 km
Dau Go Gotto 5.4 km
Hon Ga Choi Island 7.4 km
Soi Sim Island 13.2 km
Sung Sot Cave 14.6 km
Luon Caves 17.9 km
Cua Van Fishing Village 19.6 km
Nearby landmarks
Halong Marine Plaza 330 m
Ha Long Night Market 330 m
Hồ Hùng Thắng 360 m
Bệnh viện Quốc tế Hạ Long 600 m
Hồ Cái Dăm 1.2 km
family mart 1.2 km
Bai Chay Tourist Wharf 1.5 km
Hồ Ao Cá 1.8 km
Núi Bãi Cháy 1.8 km
Câu lạc bộ Cầu Lông bến xe Bãi Cháy 1.9 km

Royal Lotus Hotel Halong

A13, Block 1, East of Hung Thang 2, Bai Chay Ward,, Ha Long, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Check-in/out [express]

BBQ facilities

Value for money7.9
Distance to city center2 km
Location rating7.4
Nearest airportCat Bi International Airport (HPH)
Distance to airport34.0 km

Rooms available at Royal Lotus Hotel Halong

Excellent
Room comfort & quality

8.3

Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Partial sea view
  • 1 king bed or 2 single beds
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Premium Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 queen be...
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Suite
...
  • Room size: 57 m²/614 ft²
  • Partial sea view
  • 1 king bed and 2 single bed...
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Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior Room
...
  • Room size: 31 m²/334 ft²
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JUNIOR ROOM,BAY VIEW
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Superior Suite
...
    Enter dates to see prices
    Suite (1 Double Bed)
    ...
      Enter dates to see prices
      room
      ...
        Enter dates to see prices
        Suite (1 double or 2 twin beds)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Royal Lotus Hotel Halong?

          Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Royal Lotus Hotel Halong?

          Royal Lotus Hotel Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 165000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Royal Lotus Hotel Halong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at Royal Lotus Hotel Halong?

          Start your mornings right, with the continental and buffet breakfast options offered at Royal Lotus Hotel Halong. Adults can enjoy breakfast offered with an additional charge of 250000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Royal Lotus Hotel Halong?

          Royal Lotus Hotel Halong features 3 on-site restaurants for your dining convenience.

          What is the smoking policy at Royal Lotus Hotel Halong?

          Royal Lotus Hotel Halong does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to Royal Lotus Hotel Halong?

          Halong Train Station is the closest train, metro, or bus station, about 2.1 km away from Royal Lotus Hotel Halong.

          What restaurants are nearby Royal Lotus Hotel Halong?

          Restaurants including Nha Hang Hong Hanh, Cube Cafe and Cua Vang Restaurant are popular in Royal Lotus Hotel Halong’s neighborhood which is known as Ha Long.

          What popular shopping places are close to Royal Lotus Hotel Halong?

          Located in the Ha Long area, Royal Lotus Hotel Halong is close to great shopping choices like Bai Chay Commercial Center.

          What are popular attractions near Royal Lotus Hotel Halong?

          Guests at Royal Lotus Hotel Halong can easily visit Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời located in the Ha Long area.

          What popular beaches are close to Royal Lotus Hotel Halong?

          Guests at Royal Lotus Hotel Halong can easily visit Bai Chay Beach in the Ha Long area.

          What popular natural sightseeing spots are close to Royal Lotus Hotel Halong?

          Royal Lotus Hotel Halong is located in the Ha Long area, which is famous for natural sightseeing destinations such as Núi Bãi Cháy and Dau Go Cave.

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          See map

          Explore the neighborhood

          What people love about Royal Lotus Hotel Halong

          • 7.6

            Very good

            "We liked this hotel very much."

            Sandra

            |

            November 6, 2019

          • 8.4

            Excellent
            Cleanliness

            "Has all the necessities in the hotel and is a clean hotel and there is a lot of value for your money."

            Sandra

            |

            November 6, 2019

          • 7.2

            Very good

            "We think this hotel is a good option for Halong City."

            Sandra

            |

            November 6, 2019

          Property ranking|Compared to 749 Hạ Long properties
          See all rankings
          Room comfort score
          8.3/10
          Room size
          43 sqm.
          Cleanliness score
          8.5/10
          Value for money score
          7.9/10
          Better than
          95
          %
          of Hạ Long properties
          Bigger than
          91
          %
          of Hạ Long properties
          Better than
          87
          %
          of Hạ Long properties
          Better than
          83
          %
          of Hạ Long properties
          Overall rating:

          8

          Excellent
          238 reviews
          Cleanliness
          8.5
          Facilities
          8.2
          Location
          7.4
          Read all reviews >
          More about Royal Lotus Hotel Halong

          More about Royal Lotus Hotel Halong

          Royal Lotus Hotel Halong

          Rejuvenate and recharge with a getaway and all that Hạ Long offers at Royal Lotus Hotel Halong.
          Royal Lotus Hotel Halong provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Hạ Long.
          Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
          The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
          Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
          Royal Lotus Hotel Halong also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


          Dining and things to do

          Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
          If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
          Royal Lotus Hotel Halong offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
          Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


          Around the property

          There are many attractions to discover within close proximity to Royal Lotus Hotel Halong. The most well-known nearby local attraction is Dau Go Gotto which is located just about 5.3 km away. Spend a day on an ocean adventure with an easy trip to Hon Ga Choi Island located 7.3 km away.


          Reasons to stay here

          Past guests rate facilities here higher than 88% of the city's accommodation.
          This hotel's food and dining score higher than 93% of accommodations in the city.
          Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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          Amenities and facilities
          Excellent
          Facilities

          8.2

          Most talked about facilities

          Breakfast

          8 mentions

          Swimming Pool

          8 mentions

          Housekeeping

          7 mentions

          Food & Dining

          3 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Korean
          • Vietnamese

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Hot tub
          • Massage
          • Sauna
          • Spa
          • Steamroom
          • Swimming pool [indoor]
          • Tours

          Cleanliness and safety

          • Face coverings on staff
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Protective screens in common areas

          Dining, drinking, and snacking

          • Bar
          • BBQ facilities
          • Coffee shop
          • Restaurants
          • Room service

          Services and conveniences

          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Fireplace
          • Gift/souvenir shop
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Shops
          • Smoke-free property
          • Smoking area

          For the kids

          • Babysitting service
          • Family room

          Access

          • Check-in/out [express]
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Rental car
          • Taxi service
          • Valet parking

          Available in all rooms

          • Air conditioning
          • Bathrobes
          • Bathtub
          • Blackout curtains
          • Coffee/tea maker
          • Complimentary tea
          • Desk
          • Free bottled water
          • Free instant coffee
          • Free welcome drink
          • Hair dryer
          • In-room safe box
          • Ironing facilities
          • Mini bar
          • Mirror
          • Private bathroom
          • Refrigerator
          • Satellite/cable channels
          • Seating area
          • Shower
          • Slippers
          • Telephone
          • Toiletries
          • Towels
          • Wi-Fi [free]
          • Wooden/parqueted flooring
          Food and dining
          Breakfast options
          • Asian
          • Buffet
          Location
          A13, Block 1, East of Hung Thang 2, Bai Chay Ward,, Ha Long, Hạ Long, Vietnam
          Very good
          Location

          7.4

          Airports

          • Cat Bi International Airport (HPH)
            34.0 km

          Public transportation

          • Halong Train Station
            2.2 km

          Hospital or clinic

          • Bệnh viện Quốc tế Hạ Long
            600 m

          Shopping

          • Bai Chay Commercial Center
            3.6 km
          What's nearby

          Popular landmarks

          • Dong Thien Cung
            4.9 km
          • Bai Chay Bridge
            5.0 km
          • Dau Go Gotto
            5.4 km
          • Hon Ga Choi Island
            7.4 km
          • Soi Sim Island
            13.2 km
          • Sung Sot Cave
            14.6 km
          • Luon Caves
            17.9 km
          • Cua Van Fishing Village
            19.6 km

          Nearby landmarks

          • Halong Marine Plaza
            330 m
          • Ha Long Night Market
            330 m
          • Hồ Hùng Thắng
            360 m
          • Bệnh viện Quốc tế Hạ Long
            600 m
          • Hồ Cái Dăm
            1.2 km
          • family mart
            1.2 km
          • Bai Chay Tourist Wharf
            1.5 km
          • Hồ Ao Cá
            1.8 km
          • Núi Bãi Cháy
            1.8 km
          • Câu lạc bộ Cầu Lông bến xe Bãi Cháy
            1.9 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until11:00

          Getting around

          • Airport transfer fee165000 VND
          • Distance from city center2 km
          • Travel time to airport (minutes)240

          Extras

          • Breakfast charge (unless included in room price)250000 VND
          • Daily Internet/Wi-Fi fee0 USD

          The property

          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors15
          • Number of restaurants3
          • Number of rooms 147
          • Room voltage220
          • Year property opened2010
          • Most recent renovation2016

          Parking

          • Daily parking fee0 USD

          Reviews of Royal Lotus Hotel Halong from real guests

          Provided by verified guests of Agoda
          8.0
          /
          10
          Cleanliness8.5
          Facilities8.2
          Location7.4
          Room comfort and quality8.3
          Service8.2
          Value for money7.9
          High score for Hạ Long
          Rating
          9+ Exceptional (37)
          8-9 Excellent (47)
          7-8 Very Good (53)
          6-7 Good (17)
          <6 Below Expectation (27)
          Time of the year
          Mar - May (37)
          Jun - Aug (76)
          Sep - Nov (39)
          Dec - Feb (29)
          All guests (238)
          All room types
          All languages

          Show reviews that mention 

          Showing 181 verified guest comments
          12345
          9.0
          Exceptional
          Tat from Vietnam
          Family with young children
          Premium Double or Twin Room
          Stayed 3 nights in April 2014

          Excellent Hotel”

          decoration, pleasant staff, facilities

          After three nights in Royal Lotus Hotel Ha Long, I have to admit that it is the best hotel which I have booked via Agoda. Royal Lotus Hotel Ha Long is a brand new hotel. Consequently, the facilities are very modern and good as a four star hotel. I also was impressed by the room design, cleanliness and pleasant helpful staffs as well. Without a doubt, if I come back to Ha Long, I will choose Royal Lotus Hotel Ha Long again.

          Reviewed May 02, 2014

          See room deals

          10.0
          Exceptional
          Annabelle from United Kingdom
          Couple
          Deluxe Double or Twin Room
          Stayed 2 nights in January 2018

          Exceptional”

          After having such a disappointing experience the night before in a different hotel, we stumbled upon the Lotus Hotel. All of the staff were lovely and went out of their way to make it a wonderful stay. They made a point of asking us about our day and arranged for us to go on a wonderful tour out to the islands and the pearl farm. We also had an issue with our bank card to which they called the UK bank we are with at no cost and were so understanding and genuinely concerned for our well being. The staff here were top notch and made the stay even more enjoyable. The room we had was very spacious, with a wonderful view of the bay. We didn't want for anything and if we came back to HaLong we would absolutely stay here.

          Reviewed January 08, 2018

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          9.7
          Exceptional
          Jonathan from Singapore
          Couple
          Premium Double or Twin Room
          Stayed 2 nights in April 2012

          Value for money”

          Delivered more than you expect

          The hotel is really impressive.Value for money and the hotel provide more than you can expected.The room is big and with and have a wonderful view and most importantly is the friendly staff over at Royal lotus halong hotel.Thumbs up for your services.

          Reviewed May 06, 2012

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          9.0
          Exceptional
          Rima from United Kingdom
          Couple
          Premium Double or Twin Room
          Stayed 1 night in May 2015

          comfortable stay”

          loved the view of Halong bay. staff were very accommodating. comfortable room.

          We were upgraded to a junior suite which was nice as has an amazing view of halong bay. Our stay was very nice..despite the room floor not being hoovered. .cleaner came round very quickly to do this. Area is in middle of nowhere...we were only therefor convenience of being close to the pier where we departed for our cruise the next day. When we did come out for a walk it felt deserted. There was also some dogs right next to the hotel which tried to bite my partners leg for no reason...could have ended horribly had it managed to...the owner just stood and watched. ..not even yelling /taming his dogs!

          Reviewed June 02, 2015

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          10.0
          Exceptional
          James from Philippines
          Group
          Premium Double or Twin Room
          Stayed 1 night in September 2017

          Great Service”

          We arrived at the hotel 3AM in the morning for an early check-in, the lady receptionist (who woke up just to accomodate/receive us) is very accommodating and made sure provide our needs. She also did not hesitate to entertain our on-the-spot query/booking for Halong Bay Tour! All other staff were also accomodating and professional! 5 Stars for Staff 5 Stars for Location/Accesibility 5 Starts for Hotel Room 4 Stars for Breakfast Buffet One thing is that the hotel made us pay 70K dong during check-out for the “missing hand towel” which we did not use/get.

          Reviewed October 17, 2017

          See room deals

          6.7
          Good
          Kevin from United States
          Family with young children
          Premium Double or Twin Room
          Stayed 2 nights in April 2014

          Comfortable, clean and modern hotel ”

          room, buffet, staff

          This is fairly new hotel with clean and nicely designed modern rooms/facilities. As other previous guests have mentioned it's a little bit far from the action, but it's only a quick 5 minute drive to get there and the town isn't that exciting really, you might want to check the night market, but going out on a boat tour to see the bay is the main attraction. If you want to do a boat tour you can easily do this on your own at the ferry station at the middle of Ha Long Road, you can't miss it and it's just a few minute taxi ride from the hotel. Cua Van Restaurant is just down the road walking distance, but everything else you have to take a taxi. Overall I liked staying at the Royal Lotus, the breakfast buffet was good with a mix of western/eastern dishes, the rooms were satisfactory, plus the staff was friendly and helpful. The only minor complaint I have is that the neighbors were noisy late at night and early in the morning coming and going, slamming the doors and there was no sound insulation so you hear everything! The hotel should really put some padding on the doors so they don't slam. Also the roof-top pool isn't heated which was an initial shock to the system jumping in. They really should open at least a part of the retractable roof to heat it up a little bit and enjoy the ocean air!

          Reviewed May 11, 2014

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          7.3
          Very good
          Linh from Vietnam
          Family with young children
          Premium Double or Twin Room
          Stayed 1 night in June 2014

          A good hotel but need to improve on service”

          Location, value for money

          Stayed 2 nights in July. The hotel is located about 15 minutes away from main town of Halong. So I like this hotel area more as it is not so crowded. The checking was quite efficient. The beds are comfortable. It has inroom safe and free wifi though the speed is not so good. It had a LCD TV but it is too small and hung far away from the bed so I didn't bother watching it at night. The room interior is quite old, contradict to many reviews about this hotel. Most of the things are old and worn out. The breakfast is very good with variety of food. The dining place is big and noisy. The staff at the breakfast service is not professional. They often disturb you while you having your breakfast by clearing dirty dishes across your faces. Shall they need to learn how to do it from behind the guest instead? The hotel has a pool on its annexed building. However, there are problems. 1/ Guests did not shower before pool. 2/ No regulation on dive-jumping, dangerous for kids and swimmers. 3/ Pool watch staff in walking leather shoes, standing just 5 inches away from the water and that definitely made your pool very unhygienic. The hotel should have a regulation that requests your pool watch staff to wear proper clothes when they are on duty at the swimming pool. At check out, everything is also very smooth, except there is a problem at service as well. The doorman was just looking at us when we were caring out our luggage. At least he could open up the main entrance for us. No, he stood looking outside and ignored us. Overall, I enjoyed staying at this hotel. Thank you.

          Reviewed July 13, 2014

          See room deals

          9.0
          Exceptional
          BOAY from Singapore
          Family with teens
          Premium Double or Twin Room
          Stayed 2 nights in December 2011

          Very spacious room and a modern layout”

          We love the spacious rooms and their very modern decor, with designer toiletries for the bathroom.

          we enjoyed the spacious rooms and the restaurant/cafe but found the price a little high, though. tried out the royal thai massage with my daughter while hubby tried out the jasmine rice body scrub. good service but i think it would be helpful if at least one of the staff could converse in english to ease the communication because no one could answer any questions we had. or at least they should have rules, etc. printed in english for tourists to read. only the spa menu was in english but description was not sufficient for us. anyway, the front office staff were well-versed in english and helpful in arranging for our transportation and cruises.

          Reviewed January 08, 2012

          See room deals

          8.7
          Excellent
          Trang from Vietnam
          Family with teens
          Stayed 1 night in June 2013

          The hotel was great. I did relax and comfort”

          Clean rooms, nice view and good foods

          I just stayed for 1nite here as a short holiday on the weekend. But i totally feel so impress with this hotel. Well, make me wanna come back again when i hv a plan to Ha Long City.

          Reviewed July 10, 2013

          See room deals

          9.0
          Exceptional
          Ruan from United Kingdom
          Group
          Premium Double or Twin Room
          Stayed 1 night in July 2012

          Lovely hotel with grear staff”

          Well furnished with good facilities

          staff were very friendly and the hotel was a delight. the breakfast was varied with healthy options and was delicious. the gym and pool were very well done up. only downside is halong city is far away from the bay and this hotel is not near any travel agents

          Reviewed July 23, 2012

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          8.8
          Excellent
          Rick from Canada
          Couple
          Premium Double or Twin Room
          Stayed 2 nights in April 2018

          Good choice among lots of choices”

          We chose this hotel because we thought it would be closer to the pier, but you need a taxi. There are also quite minimal choices for food in the area. We tried to eat at the Japanese restaurant in the hotel twice but there was never anyone in there so we were unsure. One night we tried to eat at the other restaurant in the hotel but were put in an empty room, away from the other diners (possible it was full, couldn't tell, but we would have waited for a table if given the choice) so we left. Tried to order room service but after 4 times I gave up because they weren't understanding me (language barrier not their fault, but I was asking for something simple that was listed on the menu). I gave up and hung up, but to their credit, they called back and my husband had more luck communicating. All we ever want for breakfast is coffee, and it's always disappointing when the carafe is empty and you have to flag someone down to make a new pot, which we did the two days we were there.

          Reviewed April 15, 2018

          See room deals

          9.3
          Exceptional
          MARY from Singapore
          Solo traveler
          Stayed 2 nights in August 2013

          Very comfortable stay”

          Comfort, Food, Spa

          The room is big, modern and very comfortable. Breakfast spread is really good too. Location is not excellent as if you want to go to the markets or restaurants you have to take a taxi, but taxi ride is about 50-60,000 dong so it is not expensive. Good trade off for the price of the hotel. The Spa / Massage is PERFECT. Masseuse with great skills and definitely worth it. Front desk staff, Ms Huyen was very helpful and friendly. Overall, great stay.

          Reviewed August 05, 2013

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          6.0
          ALITA from Philippines
          Couple
          Premium Double or Twin Room
          Stayed 1 night in June 2015

          Hotel lacks training in handling tourist guests”

          1) Location -- if you can get a room with a view if the Bay 2) new modern look that however allows heat & sun to make for uncomfortably hot lobby & common areas 3)

          1) hotel doesn't have tour adviser, girl just said "get your ticket at wharf" & we ended up not understanding ticket seller & resorted to getting assistance ftom someone who spoke Enhlish --- & paying 3x the normal price & getting into a 4hr tour boat when we paid for a 6-hr tour! Ha Long Bay is a big tourist trap, we would have preferred to get hotel assistance. 2) Staff not very conversant in English, esp most impt for front desk. A minor staff told us late checkout could be 4pm. We got back from Ha Long tour past 1pm, got down before 3pm, then they charged us addl halfday rate, saying the staff did not understand us -- yet, she volunteered info w/o my asking her anything. All i said was that we were checking out. 3) what is H&K Hospitality? It should train staff to handle tourist concerns.

          Reviewed July 03, 2015

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          8.3
          Excellent
          Eduardo from Philippines
          Family with teens
          Junior Suite
          Stayed 1 night in May 2011

          Great Hotel but a bit farm from the central”

          Spacy and comfortable room

          The hotel is quite of for the price. The room has plenty of space and well arrange furnitures. Indoor swimming pool is an added value. The buffet breakfast is great.

          Reviewed May 12, 2011

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          10.0
          Exceptional
          Vasil from New Zealand
          Family with teens
          Deluxe Double or Twin Room
          Stayed 3 nights in March 2018

          Exceptional”

          Very nice hotel, very good location close to all popular destinations, top floor restaurant and bar at has spectacular view at night, highly recommended!!!

          Reviewed April 12, 2018

          See room deals

          7.7
          Very good
          CHIN from Malaysia
          Couple
          Premium Double or Twin Room
          Stayed 1 night in November 2015

          What a beautiful hotel !”

          Staff , clean , interior

          The hotel is beautiful ! It have some facilities like sky bar , swimming pool ! The sky bar is very beautiful , you can see Halong Bay on the top ! The staff was nice and friendly . The room is very clean and beautiful inside ! Location is a little bit far from the jetty and not included breakfast . Overall I think it is a good hotel !

          Reviewed November 19, 2015

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          9.2
          Exceptional
          Sirichai from Germany
          Group
          Premium Double or Twin Room
          Stayed 1 night in December 2017

          Exceptional”

          We got a clean & spacious room with sea view. The hotel staffs are very friendly, helpful and polite, please keep these qualities to guard your standard :-) The fitness room is also clean and well equipped : there's even free drinking water at the corner for those who got tired from the exercises. The hotel is located not far from a street with a lot of seafood restaurants, so we enjoyed the seafood in one restaurant nearby very much.

          Reviewed December 27, 2017

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          7.2
          Very good
          Sandra from Mexico
          Couple
          Premium Double or Twin Room
          Stayed 2 nights in October 2019

          Good Option for Halong City”

          We think this hotel is a good option for Halong City. It is in a central location. Has everything that you need right in the hotel and is clean and a fair value for your money. We would recommend this hotel.

          Reviewed November 06, 2019

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          8.0
          Excellent
          Lim from Malaysia
          Family with young children
          Premium Double or Twin Room
          Stayed 1 night in February 2018

          Room is big and clean”

          Overall is good,opposite is halong night market, but it just a little bit far from the Halong central, but 10mins cab can reach all this, no big deal.

          Reviewed February 06, 2018

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          8.4
          Excellent
          Sandra from Mexico
          Solo traveler
          Premium Double or Twin Room
          Stayed 2 nights in October 2019

          Liked our stay!”

          It is in a central location. Has all the necessities in the hotel and is a clean hotel and there is a lot of value for your money. I recommend this hotel.

          Reviewed November 06, 2019

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          Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team!!! We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Regards!

          Responded February 25, 2020
          Royal Lotus Hotel Halong
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