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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Entrance, Ryokan Naraya in Kusatsu
Ryokan Naraya
Lobby, Ryokan Naraya in Kusatsu
Interior view, Ryokan Naraya in Kusatsu
Interior view, Ryokan Naraya in Kusatsu
Entrance, Ryokan Naraya in Kusatsu
Exterior view, Ryokan Naraya in Kusatsu

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8.8

Excellent

198 reviews

198 reviews

"The hotel room is newly decorated and facilities are very clean and nice."

Danni

"Place is very clean and the baths are very nice, they rotate the use of the baths for males and females so that both can enjoy the facilities."

Lay

"Location is great, center of it all yet location has feel of mountain private inn."

Chang

"Naraya was the perfect place and fulfilled my fantasy dreams of feeling the traditional beauty and hospitality of Japan."

Jae

"Staffs are helpful, proactive!"

Wing
See map
See map

9.5

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Yakitori Shizuka 50 m
Kusatsu Onsen Netsunoyu 70 m
Yubatake 80 m
Kusatsu Onsen public bath 90 m
Shirahata Hot Spring 90 m
Netsu-no yu Theatre Bath 90 m
Shirohatanoyu Onsen 100 m
Gozanoyu 120 m
Sainokawara St 120 m
Tiyo no yu Bathhouse 130 m
See nearby places

Ryokan Naraya

396 Kusatsu, Kusatsu, Kusatsu, Japan, 377-1711 - See map

If you're looking for a ryokan with free Wi-Fi in all rooms, look no further. Conveniently situated in the Kusatsu part of Kusatsu, this property puts you close to attractions and interesting dining options. This 5-star property features hot spring bath to make your stay more indulgent and memorable.

Highlights

Sparkling clean

260 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot spring bath

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Bar

Coffee shop

Wi-Fi in public areas

Smoking area

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kusatsu every 9 minutes on Agoda.com
Value for money8.2
Location rating9.5

Rooms available at Ryokan Naraya

Excellent
Room comfort & quality

8.7

Room photos and details
Standard Room
...
  • Room size: 35 m²/377 ft²
  • Shower
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Room photos and details
Comfort floor MIYABI Deluxe Japanese-Western mixed No Smoking
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
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Room photos and details
Minezakura Superior Room
...
  • Room size: 62 m²/667 ft²
  • Shared bathroom
  • 2 single beds
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Room photos and details
Sakura Superior Room
...
  • Room size: 55 m²/592 ft²
  • Shared bathroom
  • 2 single beds
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Room photos and details
Azami Superior Room
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  • Room size: 49 m²/527 ft²
  • Shared bathroom
  • 2 single beds
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Room photos and details
Scenic View Semi Western-Style Room 61 to 70 Sq M
...
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    Room photos and details
    Comfort floor Deluxe Japanese-Western mixed No Smoking
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
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    Room photos and details
    Syakunage Superior Room
    ...
    • Room size: 75 m²/807 ft²
    • Shared bathroom
    • 2 single beds
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    Room photos and details
    Momiji Superior Room
    ...
    • Room size: 35 m²/377 ft²
    • Shared bathroom
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    Room photos and details
    Kokemomo Superior Room
    ...
    • Room size: 47 m²/506 ft²
    • Shared bathroom
    • 2 single beds
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    Frequently asked questions

    What time is check-in and check-out at Ryokan Naraya?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    What are my dining options at Ryokan Naraya?

    Ryokan Naraya features an on-site restaurant for your dining convenience.

    What is the smoking policy at Ryokan Naraya?

    Ryokan Naraya does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Ryokan Naraya?

    The closest train, metro, or bus station is Kusatsu Onsen Bus Terminal, 260 m away from Ryokan Naraya.

    What restaurants are nearby Ryokan Naraya?

    Ryokan Naraya is located in Kusatsu, famous for good restaurants such as Hakukoutei, Tea Room and DAICHA-AN.

    What are popular attractions near Ryokan Naraya?

    Ryokan Naraya is located in Kusatsu area, which is famous for attractions such as Kusatsu Onsen Netsunoyu, Yubatake and Kusatsu Onsen public bath.

    What popular natural sightseeing spots are close to Ryokan Naraya?

    Ryokan Naraya is located within Kusatsu, which makes it conveniently close to natural sights including Netsunoyu, Yukemuritei Foot Bath and Kusatsu Hot Spring.

    See map

    Explore the neighborhood

    What people love about Ryokan Naraya

    • 9.6

      Exceptional
      Cleanliness

      "The hotel room is newly decorated and facilities are very clean and nice."

      Danni

      |

      February 16, 2020

    • 9.2

      Exceptional
      Bathroom

      "Place is very clean and the baths are very nice, they rotate the use of the baths for males and females so that both can enjoy the facilities."

      Lay

      |

      November 22, 2019

    • 10

      Exceptional
      Location

      "Location is great, center of it all yet location has feel of mountain private inn."

      Chang

      |

      October 26, 2019

    Property ranking|Compared to 112 Kusatsu properties
    See all rankings
    Cleanliness score
    9.4/10
    Location score
    9.5/10
    Service score
    9.5/10
    Couples review score
    9.1/10
    Better than
    95
    %
    of Kusatsu properties
    Better than
    92
    %
    of Kusatsu properties
    Better than
    91
    %
    of Kusatsu properties
    Better than
    91
    %
    of Kusatsu properties
    Overall rating:

    9

    Exceptional
    128 reviews
    Cleanliness
    9.4
    Facilities
    8.9
    Location
    9.5
    Read all reviews >
    More about Ryokan Naraya

    More about Ryokan Naraya

    Ryokan Naraya

    Enjoy all that Ryokan Naraya has to offer! Free internet access provided within the ryokan keeps you connected throughout your stay. Always get the assistance you need with front desk services including luggage storage. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Ryokan Naraya.
    For health reasons, smoking is not permitted anywhere inside the ryokan. For guests who would like to smoke, the designated smoking areas are available.


    Dining and things to do

    Don't start your vacation days without your morning coffee, available every morning in the café. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.


    Reasons to stay here

    Find rooms here that are cheaper than 95% of all other options in the city.
    Compared to other accommodations in Kusatsu, facilities here are rated higher than 91% of them.
    Guests who stayed here found it to be neat and tidy, scoring it above 95% of other accommodations in the city.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.9

    Most talked about facilities

    Housekeeping

    3 mentions

    Food & Dining

    1 mention

    Languages spoken
    • Japanese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    Swimming & soaking
    • Hot spring bath
    Cleanliness and safety
    • Daily disinfection in common areas
    • Hand sanitizer
    Services and conveniences
    • Daily housekeeping
    • Elevator
    • Luggage storage
    • Smoke-free property
    • Smoking area
    Land sports
    • Golf course (within 3 km)
    Access
    • Front desk [24-hour]
    • Pets allowed

    Location

    396 Kusatsu, Kusatsu, Kusatsu, Japan, 377-1711
    Exceptional
    Location

    9.5

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Others
    • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
    • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
    • The property might not be able to provide special food regarding allergies or special dietary requests.
    • The minimum age required to stay at this property is 13 years.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from: 14:00
    • Check-in until: 18:00
    • Check-out until: 11:00
    • Reception open until: 00:00
    Extras
    • Daily Internet/Wi-Fi fee: 0 JPY
    The property
    • Non-smoking rooms/floors: Yes
    • Number of restaurants: 1
    • Number of rooms : 35
    • Room voltage: 100
    • Year property opened: 1885
    • Most recent renovation: 2010
    Parking
    • Daily parking fee: 0 JPY

    Reviews of Ryokan Naraya from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Exceptional
    From 128 reviews
    Cleanliness9.4
    Facilities8.9
    Location9.5
    Room comfort and quality8.7
    Service9.5
    Value for money8.2
    High score for Kusatsu
    Rating
    9+ Exceptional (31)
    8-9 Excellent (10)
    7-8 Very Good (4)
    6-7 Good (3)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (8)
    Jun - Aug (2)
    Sep - Nov (15)
    Dec - Feb (26)

    Show reviews that mention 

    Showing 51 verified guest comments
    123
    10.0
    Exceptional
    Chang from United States
    Couple
    Stayed 1 night in October 2019

    Best Ryokan Onsen Experience”

    Lot of Japanese visitors and with English Friendly staff. Amazing traditional Japanese inn experience, room amenities to hot springs to amazing meal. Location is great, center of it all yet location has feel of mountain private inn. Let them know when you are coming and leaving to provide shuttle to enjoy the great host from beginning to end. Kiseki style dinner and breakfast, this is where you will love it like my wife and me or ....You have to enjoy local meal preparation to fully appreciate this place. Room was very comfortable with everything you need. Tip! Onsen woman at night/left side is better side similar theme in other places. Lots to see and shop and do like hike or ski in this town. Immerse yourself in this amazing Japanese inn and you will appreciate Japanese people hospitality care and attention to detail. Videos in YouTube was good but felt meal presentation and rooms were better.

    Reviewed October 26, 2019

    See room deals

    9.6
    Exceptional
    Danni from China
    Group
    Stayed 2 nights in January 2020

    Perfect Service, great foods and excellent location”

    Will definitely recommend this Onsen Resort to my friends and stay there again next time when I visit this lovely town. Arrived late the day but the staff was so nice to delay their kitchen closure time, so I got to enjoy the wonderful warm dinner after long traveling. The hotel room is newly decorated and facilities are very clean and nice. Staffs are very friendly and always providing thoughtful serivce at any time. Foods are presented beautifully and taste good. After check-out, we were sent to the bus station by arranged hotel shuttle, so we didn’t have to climb hills with luggage’s.

    Reviewed February 16, 2020

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    9.6
    Exceptional
    Evelyn from United States
    Group
    Japanese-Style Economy Room with Shared Bathroom - Non-Smoking
    Stayed 1 night in February 2019

    Exceptional”

    The staff are very friendly and helpful. It comes with the dinner and the breakfast so it is very easy for a short stay. The room is clean and it is very close to main sight seeing spots. Would like to visit again.

    Reviewed March 04, 2019

    See room deals

    10.0
    Exceptional
    KEKE
    Couple
    Stayed 1 night in October 2019

    Exceptional”

    good services and amazing hotel

    Reviewed February 12, 2020

    See room deals

    9.2
    Exceptional
    Lay from Singapore
    Couple
    Stayed 1 night in November 2019

    Exceptional”

    Place is very clean and the baths are very nice, they rotate the use of the baths for males and females so that both can enjoy the facilities.

    Reviewed November 22, 2019

    See room deals

    8.8
    Excellent
    Victoria from Hong Kong SAR, China
    Couple
    Stayed 1 night in January 2019

    Comfortable Onsen Stay at Kusatsu”

    It's our first time to be in Kusatsu and we enjoyed it very much, mostly because of Naraya. Staff was very friendly and always willing to help us out. Room was clean and neat. The onsen was not crowded even it was New Year. We also got to see the "Mochitsuki" which is a new year tradition there.

    Reviewed January 09, 2019

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    8.8
    Excellent
    Ying from Hong Kong SAR, China
    Couple
    Stayed 2 nights in February 2019

    Very good location. ”

    No bath in the room. You must take bath in the public spring bath. If you don’t like spring bath, better not to choose it as there is no bath fscility inside your room.

    Reviewed February 10, 2019

    See room deals

    8.4
    Excellent
    Pui from Hong Kong SAR, China
    Couple
    Stayed 2 nights in May 2019

    Traditional Japanese Hotel ”

    Hotel is a bit below my expectation given the high price in the area. Hotel is an old traditional one which is quite nice. Staff service is good. Room is not particularly impressive. Dining for the first night was quite disappointing. Second night was good. Onsen is good though small. I understand that special request was not guaranteed but the request of not the first or last room should be easily accommodated as guests usually stay for one night but we were allocated to the last room of the floor

    Reviewed May 28, 2019

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    8.8
    Excellent
    Wing from Hong Kong SAR, China
    Group
    Stayed 1 night in January 2020

    Great experience”

    Staffs are helpful, proactive! Not to mention food and drink.

    Reviewed February 04, 2020

    See room deals

    5.6
    Kwok from Taiwan
    Family with teens
    Stayed 1 night in December 2019

    Disappointed”

    Nice room but a bit overpriced. Hotel onsen is too small. Food is not tasty.

    Reviewed January 04, 2020

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    9.2
    Exceptional
    SIU from Hong Kong SAR, China
    Couple
    Stayed 1 night in April 2016

    Naraya has my recommendation”

    At the best location in Kusatsu right next to Yubatake, Naraya is a well established ryokan of history. Despite the age, facilities are all kept in very good conditions. I appreciate in particular the onsen which feels even better to me than those fee-charging ones around Kusatsu. Dinner was excellent. My room was decorated with a theme, spacious and comfortable. Staff were all very friendly. I recommend Naraya to all wishing to have a nice stay in Kusatsu.

    Reviewed April 17, 2016

    See room deals

    10.0
    Exceptional
    Yik from Hong Kong SAR, China
    Couple
    Stayed 1 night in December 2017

    Highly recommend!!”

    Very convenient location. Hotsprings and food were great. Staff were very nice, friendly and helpful. Clean traditional Japanese rooms. Most importantly, I loved the heritage of the ryokan.. It was truly a wonderful and memorable experience. I enjoyed my stay very much and would definitely recommend Ryokan Naraya for anyone visiting the Kusatsu area.

    Reviewed January 03, 2018

    See room deals

    10.0
    Exceptional
    Susan from United States
    Family with teens
    Stayed 1 night in April 2017

    Exceptional”

    The staff went out of their way to be helpful even with the language barrier. The breakfast and dinner were beautifully presented, delicious and such big portions we couldn't finish. The ryokan is in an ideal location. There are a choice of Onsen baths, private/public/ indoor/outdoor/ wood or ceramic etc. would not hesitate to recommend.

    Reviewed April 07, 2017

    See room deals

    6.8
    Good
    Hiko from Hong Kong SAR, China
    Couple
    Stayed 1 night in July 2018

    Not worth the price tag. ”

    Have been to so many luxury Ryokans. Staffs are polite but lack of warm hospitality. A bit Cold. Food wise is disappointing. With the price tag and form my experiences. They have less variety of food, welcome food is just a pack of cookies. For the Private Onsen room is a huge disappointment, the light full of black molds, the room is very dark. No welcome snacks or tea, Just water in the room. you can stay for 45 mins but we stayed around 15 mins and left, it feels dirty and not comfort to stay for any longer. I won't recommend anyone who has been to another luxury Ryokans before. This is way overpriced for what they deliver. I hardly leave any review.

    Reviewed July 19, 2018

    See room deals

    9.7
    Exceptional
    Wu from Hong Kong SAR, China
    Solo traveler
    Stayed 1 night in November 2015

    Worth staying again”

    1. Extremely relax environment 2. Staff are all so polite and helpful 3. Very clean and tidy

    Free shuttle bus from JR bus station. With attentive staff who did double check if we have the correct booking of JR ticket to other place next day. Very clean hotel you no need to worry about the hygiene even in barefoot stepping on floor.

    Reviewed December 02, 2015

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    9.2
    Exceptional
    Jancyy from Hong Kong SAR, China
    Couple
    Stayed 1 night in December 2016

    good location”

    Excellent hotel and friendly staff

    Reviewed December 31, 2016

    See room deals

    10.0
    Exceptional
    chia from Taiwan
    Group
    Stayed 1 night in November 2018

    Exceptional”

    very nice !

    Reviewed November 26, 2018

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    9.2
    Exceptional
    Tai from Singapore
    Family with teens
    Stayed 1 night in December 2016

    Nil”

    Nil

    Reviewed December 26, 2016

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    8.8
    Excellent
    KAI from Hong Kong SAR, China
    Solo traveler
    with Toilet Only, Shared Bath and Shower/Non-Smoking
    Stayed 1 night in March 2023

    Best services dinner and breakfast ”

    If looking for good location for the site, They provide nice services and traditional Japanese dinner and breakfast Really good experience for tourism Of course internal have their private hot spa Very convenient for purchase and eating outside the hotel

    Reviewed March 28, 2023

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    10.0
    Exceptional
    YUKI from Hong Kong SAR, China
    Couple
    with Toilet Only, Shared Bath and Shower/Non-Smoking
    Stayed 1 night in January 2023

    Exceptional”

    Very nice

    Reviewed February 01, 2023

    See room deals

    123
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