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Sapa Luxury Hotel
Sapa Luxury Hotel
Sapa Luxury Hotel
Sapa Luxury Hotel
Sapa Luxury Hotel
Sapa Luxury Hotel
Sapa Luxury Hotel

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8.1

Excellent

302 reviews

302 reviews

See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Mini Mart

50 m

Sapa Ethnic School

60 m

Lao Chai Village

70 m

Love Market

100 m

Notre Dame Cathedral Sapa

120 m

Popular landmarks
Muong Hoa Valley

390 m

Ham Rong Mountain

540 m

Sun World Fansipan Legend

920 m

Cat Cat Ethnic Village

1.2 km

Love Waterfall

4.5 km

Closest landmarks
Sapa Hospital

80 m

Mountain Bar & Pub

120 m

Sa Pa Clinic

130 m

Sapa Tourist Information Center

210 m

Mau Temple

280 m

Sapa Luxury Hotel

036 Fansipang, Sa Pa City Center, Sapa, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Inside city center

Check-in [24-hour]

160 meters to The Stone Church (Holy Rosary Church)

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Bicycle rental

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Value for money8.2
Distance to city center1. Km
Location rating8.7
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport135.0 km

Rooms available at Sapa Luxury Hotel

Excellent
Room comfort & quality

8.5

VIP
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Deluxe Double
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 double bed
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Standard Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Family
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 3 single beds
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Deluxe Room (No Window,Area:28)
...
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    Standard Room (No Window,Area:30)
    ...
      Enter dates to see prices
      VIP Room (No Window,Area:40)
      ...
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        Room Assigned on Arrival
        ...
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          Family Room (No Window,Area:45)
          ...
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            Frequently asked questions

            What time is check-in and check-out at Sapa Luxury Hotel?

            Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Sapa Luxury Hotel?

            A stay at Sapa Luxury Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sapa Luxury Hotel has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange both taxis or car rental.

            What are my dining options at Sapa Luxury Hotel?

            Sapa Luxury Hotel features an on-site restaurant for your dining convenience.

            What is the smoking policy at Sapa Luxury Hotel?

            Sapa Luxury Hotel does permit smoking in some areas and is not 100% smoke-free.

            What is the closest train, metro, or bus station to Sapa Luxury Hotel?

            The closest train, metro, or bus station to Sapa Luxury Hotel is Sapa Bus Station, 1.2 km away.

            What restaurants are nearby Sapa Luxury Hotel?

            Sapa Luxury Hotel’s neighborhood is Sa Pa City Center which includes popular restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

            What popular shopping places are close to Sapa Luxury Hotel?

            Shopping options in Sapa Luxury Hotel’s Sa Pa City Center neighborhood include Sapa Market, Can Cau Market and Love Market.

            What are popular attractions near Sapa Luxury Hotel?

            Sapa Luxury Hotel’s location in the Sa Pa City Center neighborhood makes it close to famous attractions including Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

            What popular natural sightseeing spots are close to Sapa Luxury Hotel?

            Sapa Luxury Hotel’s nearby natural sights include Fansipan Mountain, Muong Hoa Valley and Love Waterfall located in the same Sa Pa City Center area.

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            Explore the neighborhood

            Property ranking|Compared to 412 Sapa properties
            See all rankings
            Room comfort score
            8.6/10
            Room size
            38 sqm.
            Location score
            8.7/10
            Value for money score
            8.2/10
            Better than
            98
            %
            of Sapa properties
            Bigger than
            90
            %
            of Sapa properties
            Better than
            84
            %
            of Sapa properties
            Better than
            74
            %
            of Sapa properties
            Overall rating:

            8.1

            Excellent
            302 reviews
            Cleanliness
            8.0
            Facilities
            7.3
            Location
            8.7
            Read all reviews >
            More about Sapa Luxury Hotel

            More about Sapa Luxury Hotel

            Sapa Luxury Hotel

            You'll be sure to see the absolute most of sights in Sapa when you stay at Sapa Luxury Hotel, right in the heart of the city center near all the famous landmarks.
            The superior services and facilities offered at Sapa Luxury Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Sapa can be assisted with taxi, car hire and shuttle services available. Parking is provided for guests by the hotel.
            You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Sapa Luxury Hotel.
            In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
            Guests are guaranteed a comfortable stay while at Sapa Luxury Hotel. The specially-designed rooms at Sapa Luxury Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water and mini bar are available in some select rooms.
            You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


            Dining and things to do

            What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
            Sapa Luxury Hotel promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the solarium. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


            Around the property

            Venture outside the hotel and explore Sapa. Tourists travel from around the world to see Cat Cat Ethnic Village, which is an easy visit just 1.1 km away.


            Reasons to stay here

            Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
            Travelers who stayed here really appreciated the location, scoring it better than 84% of the city's other options.
            This accommodation beats more than 97% of competition in the city on room comfort.

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            Amenities and facilities
            Very good
            Facilities

            7.3

            Most talked about facilities

            Breakfast

            41 mentions

            View

            17 mentions

            Housekeeping

            9 mentions

            Food & Dining

            3 mentions

            Languages spoken

            • English
            • Vietnamese

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Solarium
            • Ticket services
            • Tours

            Dining, drinking, and snacking

            • Coffee shop
            • Restaurants
            • Room service [24-hour]
            • Shared kitchen

            Services and conveniences

            • Concierge
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Fireplace
            • Laundromat
            • Laundry service
            • Library
            • Luggage storage
            • Postal service
            • Safety deposit boxes
            • Shops
            • Smoking area

            For the kids

            • Babysitting service
            • Family room

            Access

            • Buzzer/wireless intercom
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Pets allowed

            Getting around

            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • Desk
            • Free bottled water
            • In-room safe box
            • Internet access – LAN
            • Mini bar
            • Satellite/cable channels
            • Shower
            Location
            036 Fansipang, Sa Pa City Center, Sapa, Vietnam
            Excellent
            Location

            8.7

            Airports

            • Dien Bien Phu Airport (DIN) - Vietnam
              135.0 km
            • Wenshan Puzhehei Airport (WNH) - China
              145.7 km

            Public transportation

            • Sapa Bus Station
              1.2 km

            Hospital or clinic

            • Sapa Hospital
              80 m

            Shopping

            • Sapa Market
              1.2 km

            Convenience store

            • Huai Thu Grocery Store
              710 m

            Cash withdrawal

            • ATM
              680 m
            What's nearby

            Popular landmarks

            • The Stone Church (Holy Rosary Church)
              150 m
            • Quang Truong Square
              270 m
            • Muong Hoa Valley
              390 m
            • Ham Rong Mountain
              540 m
            • Sun World Fansipan Legend
              920 m
            • Cat Cat Ethnic Village
              1.2 km
            • Love Waterfall
              4.5 km
            • Ta Phin Village
              7.3 km
            • Thac Bac Waterfall (Silver Falls)
              7.4 km
            • Fansipan Mountain
              7.7 km

            Nearby landmarks

            • Mini Mart
              50 m
            • Sapa Ethnic School
              60 m
            • Lao Chai Village
              70 m
            • Sapa Hospital
              80 m
            • Love Market
              100 m
            • Mountain Bar & Pub
              120 m
            • Notre Dame Cathedral Sapa
              120 m
            • Sa Pa Clinic
              130 m
            • The Stone Church (Holy Rosary Church)
              150 m
            • Hung's Organic farm
              150 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-5 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 6-10 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 11 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from12:00
            • Check-out until11:00

            Getting around

            • Distance from city center1. Km

            The property

            • Non-smoking rooms/floorsYes
            • Number of floors6
            • Number of restaurants1
            • Number of rooms 18
            • Room voltage220
            • Most recent renovation2013

            Reviews of Sapa Luxury Hotel from real guests

            Provided by verified guests of Agoda
            8.1
            /
            10
            Cleanliness8.0
            Facilities7.3
            Location8.7
            Room comfort and quality8.5
            Service8.1
            Value for money8.2
            High score for Sapa
            Rating
            9+ Exceptional (79)
            8-9 Excellent (71)
            7-8 Very Good (87)
            6-7 Good (29)
            <6 Below Expectation (28)
            Time of the year
            Mar - May (84)
            Jun - Aug (56)
            Sep - Nov (71)
            Dec - Feb (83)
            All guests (302)
            All room types
            All languages

            Show reviews that mention 

            Showing 294 verified guest comments
            12345
            10.0
            Exceptional
            Alexis from Malaysia
            Family with teens
            Deluxe Double
            Stayed 2 nights in December 2011

            Lovely Hotel With100% Perfect Service!”

            Warm service makes you feels like home!

            we have a group of 9 person in a family. we arrived by overnight train from hanoi, reach this lovely hotel by 8:30am. the owner is very nice, he great us at the front door, help us pull all the luggage, offer us the buffet breakfast in the hotel restaurant with a very low cost, makes us feel fresh! (really appreciated for that, because the day we arrive was very cold and foggy, and we feel tired too after the overnight train!) after we had our breakfast, our rooms are all ready, so we can fresh up and rest for a while before we start our trekking to cat cat village! the rooms are all very clean and spacious with two queen size beds, we have two rooms which have nice view of the sapa rice terrace field! but unfortunately, the two days when we were was very foggy, unable to see anything! all the rooms have heater and warm mat under the bedsheet, makes us feel comfortable because the two nights we were there was very cold! toilet was clean with nice hot showers! free wifi all around hotel, the two rooms with view even have computer provided in the room. ah long provide us the information about sapa, where to go trekking, where to find nice restaurant and nice food, where to shop and where to get discount for massage. he is like a live dictionary of sapa, really help us a lot with the trip. due to the computer in our room is out of services, he even borrow us his own laptop for us to check the info! the next day, ah long arrange us a mini van to bac ha sunday market, due to the van driver unable to speak english, he remind and remind the driver to take care of us and the picking timing! we all have a great time in bac ha sunday market, worth to pay a visit! breakfast provided was simple but very delicious! ah long's wife also very nice, every time when we are back, she will prepare the hot chinese tea for us, make us feel warm. really nice and lovely hotel, makes us feel like home, we highly recommend to stay here. thumbs up for ah long and his wife!

            Reviewed February 06, 2012

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            9.7
            Exceptional
            Philip from United States
            Solo traveler
            Deluxe Double
            Stayed 1 night in May 2014

            Awesome stay, great service, panoramic views”

            spaciousness or room, view and service.

            I completely and totally enjoyed my stay in Sapa and was extremely impressed with everything at the Sapa Luxury Hotel....... The room was spacious, featured nice/unique decor, big bathroom, the most awesome view and great value..... The owner's a family group..... were nothing short of the best I could have expected..... They all spoke fluent English, were extremely courteous, helpful and kind........ I would definitely return to the Sapa Luxury Hotel.....

            Reviewed May 21, 2014

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            9.3
            Exceptional
            Emily from Australia
            Group
            Deluxe Double
            Stayed 1 night in November 2011

            Great service and location”

            service, view, room size

            My sister and I stayed at Sapa Luxury Hotel for 1 night and were very happy with the service and room standard for the price. When we arrived in the early morning from the overnight train we were able to check in straight away. Our deluxe room was at the front of the room so we had a great view when the fog cleared. The manager organised a private trek for us with a fantastic guide. We checked around at other tour agents and the price he quoted us was very reasonable. We were also able to have a shower in a spare room when we treturned from our trek before we had to get on the train again. Breakfast was good - there was an omelette station, juice and fruit.

            Reviewed December 15, 2011

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            9.7
            Exceptional
            alison from Australia
            Couple
            Deluxe Double
            Stayed 1 night in April 2012

            The best value in town!”

            Excellent value for the price we paid

            we realised how special this was when we had to shift hotels (sapa luxury was already booked out for the saturday night & we never plan far ahead when travelling) when we got to the other hotel, which was the same price, we realised that at sapa luxury we got: a bigger room, bigger towels, bath mats, soap shampoo and conditioner each day, air-conditioning and free wifi and computer in room. and we had a view of the valley. the staff were friendly and helpful staff.

            Reviewed May 05, 2012

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            10.0
            Exceptional
            VASILEIOS from Greece
            Couple
            Standard Twin Bed
            Stayed 3 nights in February 2012

            fantastic hotel,excellent staff and service!”

            rooms,staff,breakfast,all!

            we ve booked this hotel for 3 nights but we ve decided the next day to stay 3 more nights!and thats because of the excellent staff,the hotel and the area.we arrived early in the morning and he had a warm welcome,with hot tea and aearly check in!we havee been upgrated from a standard room to a deluxe without extra charge!all the staff is doing the best to help you about everything and they are very friendly!their smile is authentic!the breakfast is very riche and you can eat a big quantities from everything!and so much more to say..if you will stay in sapa,dont think too much!sapa luxury hotel!for sure!

            Reviewed February 16, 2012

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            9.0
            Exceptional
            Birgit from Australia
            Couple
            Deluxe Double
            Stayed 1 night in December 2012

            Lovely Hotel with fantastic and very helpful staff”

            Great service with a smile, clean and spacious rooms, great view

            We had a fantastic 1 night / 2 day stay at the Sapa Luxury Hotel. We booked our guide through reception and got a very good deal. Rooms were very spacious with a great view and breakfast was great. When we arrived at 7am, our room was not quite ready, however staff offered us to have a shower and breakfast. Staff provided gumboots for the trekking if it was muddy. Otherwise if using your own boots, they were cleaned after each hike. We thoroughly enjoyed our stay and would recommend this hotel to any traveler.

            Reviewed January 14, 2013

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            9.0
            Exceptional
            Doreen from Australia
            Couple
            Deluxe Double
            Stayed 4 nights in October 2011

            Great Hotel, Great Location, Great Staff...”

            Location & Views

            Sapa Luxury Hotel was a great place to stay. Great views from balcony rooms, nice ambiance throughout hotel, good staff that were personable and approachable, good day trips organized via Hotel, and a decent breakfast each morning... Minutes walk away from Sapa town markets, great eateries, and entrance to Cat-Cat H'Mong ethnic minority valley walk - I'd stay at the Sapa Luxury Hotel again...

            Reviewed October 30, 2011

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            9.3
            Exceptional
            Anita from Australia
            Solo traveler
            Standard Twin Bed
            Stayed 2 nights in February 2013

            All the comforts and tours you need in Sapa. ”

            The Tours, the free upgrade and the view.

            We booked our tours through the hotel as we heard their prices were as good as any tour company. This lead to an upgrade to the VIP room which had a magnificent view of the mountains ( when the clouds had passed at least). Our tour guide was excellent, and cleaned our shoes after our treks as well. The hotel also provided transfer from Lao Cai station, and breakfast following out early arrival from Hanoi. Sapa Luxury definitely added to our wonderful experience and now memories in Sapa

            Reviewed March 15, 2013

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            10.0
            Exceptional
            Jacob from Spain
            Couple
            Standard Twin Bed
            Stayed 2 nights in March 2016

            Perfect”

            Sapa Luxury Hotel is really value for your money. Clean, cheap and located near the center (7 min), but enough away from it to avoid noises and tumults. We had a problem with the light of the bathroom of our room and they upgraded us (with no cost) to a better room (with beautiful views). The staff is nice, they even prepared us breakfast to take away the last day in the morning. 10/10.

            Reviewed March 31, 2016

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            9.7
            Exceptional
            Yiting from Singapore
            Couple
            Standard Twin Bed
            Stayed 2 nights in March 2012

            Spacious, luxurious rooms and great service ”

            Good service, cheap rates, big sized rooms

            really loved staying at sapa luxury hotel, the manager was a humorous guy who bothered to get to know his guests and was very helpful. best part for my friend and i would be the size of the room. it was big, comfortable, and had a luxurious feel. the room service was good to the point that they folded and stacked our clothes which were strewn all over the floor, and arranged our shoes in neat rows.

            Reviewed March 19, 2012

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            7.7
            Very good
            wong from Malaysia
            Group
            Standard Twin Bed
            Stayed 1 night in March 2012

            Nice hotel & Good location”

            Good location

            I choose the Sapa Luxury Hotel after read all the TA reviews.I booked 3 standard rooms per room via Agoda & arranged for hotel's mini bus group pick-up service @ usd3/pax. 6 of us arrived at Lao Cai train station about 5.45 a.m and hotel's mini-bus has been waiting for us. Journey from Lao Cai to hotel about 50 min. Upon arrival, Long gave us a warm welcome & invited us for "flower tea". I like it very much. 2 rooms were available for us to check in immediately while the other room available at 10a.m. Each room with a window, 2 twin beds,nice and comfortable. 2 rooms with a fan heater and 1 room with electric bed. Electric kettle was provided upon request. Although the window without good scenery but it's ok as there is a balcony on each floor with city view. No elevator & required to climb the long staircases. After freshen up, we took the hotel breakfast at USD3/pax. Breakfast included either bread with omelette/bacon/sausage or chicken/beef noodle soup with free flow of tea/coffee/mix fruit juice, watermelon & sweet pineapple. We liked the bread (crispy outside but soft inside)& the noodle soup was tastety. Good location and within walking distance to Sapa town, market & night market. Many souvenirs, warm jackets, trekking shoes etc shops here. We explored the Ham Rong Botanical Garden (entrance fee @ VND70k/pax) in the morning & Cat Cat Village & waterfall(entrance fee @ VND40k)in the afternoon by ourselves (No need tour guide). Hotel staff were friendly and helpful. One of my friend was twisted her ankle while came down from 4th floor. The hotel staff provided some oil for her to massage the ankle as well as help to buy medicine. The hotel also let us have a free room until 5 p.m so that my friend could rest while 5 of us joined the hotel's trekking tour to Yin Ho, Ta Van & Lao Cai . Took shower after trekking, then only departed to Lao Cao train station to take overnite train back to Hanoi.

            Reviewed April 02, 2012

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            9.0
            Exceptional
            Francois from France
            Couple
            Deluxe Double
            Stayed 1 night in December 2012

            great service, good location”

            great service, good location

            The hotel offers nice view of Sapa, weather permitting! It was a good thing the hotel provided a portable heater as well as a heating blanket, as the temperature was rather low. This made our stay very comfortable. The room was equipped with a computer connected to the Internet. We also used the hotel services for a guided tour of some rice paddies in the area for a cheaper price than those offered by the tourist information center. They also have a shuttle service to go back to Lao Cai, which is just the same price as anywhere else.

            Reviewed December 10, 2012

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            8.7
            Excellent
            Robyn from Australia
            Group
            Deluxe Double
            Stayed 1 night in June 2012

            Couldn't be more helpful”

            Assistance with travel plans

            We were upgraded to the room at the top of the building (many stairs to get there) believe it was classed as the VIP room. Beautiful view from the room and verandah. Large room with two double beds and lounge room, extremely comfortable bedding. The only negative is the water pressure in the shower. The staff at the Sapa Luxury were so helpful with travel plans, we needed to change a train ticket and Sapa Luxury did it all including picking up the new ticket from Lai Cao. Would stay there again without hesitation.

            Reviewed July 09, 2012

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            9.3
            Exceptional
            Joan from United Kingdom
            Couple
            Standard Twin Bed
            Stayed 3 nights in April 2012

            Lovely hotel with caring staff”

            Comfortable hotel, great location and friendly, attentive staff and management

            Sapa Luxury is excellent value for money. All guests' needs are catered for in good-sized, well-equipped rooms, excellent views and a small but satisfactory breakfast menu. The consideration and kindness of the staff deserve special mention. The manager ensures that everyone has his personal attention and his staff willingly help with anything required. A delightful hotel to which we would willingly return.

            Reviewed April 17, 2012

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            9.3
            Exceptional
            Melissa from United States
            Couple
            Deluxe Double
            Stayed 1 night in January 2013

            awesome hotel and staff!”

            location, helpfulness of staff

            In 3 weeks of travelling in Vietnam and Thailand, this was our favorite hotel experience! First and fore-most, the staff is unbelievably nice. The rooms are also great, and they had heat unlike many/most Sapa hotels (we visited in early January, it was cold, but they had an electric heater and (more importantly) an electric heated mattress pad... which was unbelievably nice, way nicer than any electric blanket..) A few more detailed notes: - We wanted to day hike to the top of Mt Fansipan on the second day. They organized it all for us (and while it was very expensive for a day hike, that is the going rate there, we asked 3-4 different shops and the tourist info place) + upgraded us to the top floor "VIP room" (which offered amazing views/experience, since the day we arrived was sunny and clear). - After returning from our hike around 4pm, they gave us free hot showers, cleaned our muddy shoes while we showered, followed by free Pho soup for both of us, and arranged us the minivan to Lao Cai for $2.50/each, so we could catch our train back at 7:30pm without having to rush! - All throughout treated us like family.. I have never felt so welcome (we wished we could speak Vietnamese to speak with the older family members who did not speak English, but were extremely friendly too) One small note: if you do a big hike, bring your own water or ensure they are bringing enough by asking to see it. A guide is required for Fansipan and we were assured he's carrying all the water for us (and he confirmed). Turned out he brought 1 L of water for the two of us, which was not sufficient (we had also brought 0.5 l ourselves "just in case" and that saved the day). But that's not really the hotel's fault! Also the water pressure in the VIP room shower was really low.. probably because of the height of the building - it was better on lower floors.

            Reviewed January 06, 2013

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            10.0
            Exceptional
            Thang from Vietnam
            Group
            Deluxe Double
            Stayed 2 nights in July 2014

            Extremely enjoyed and relaxed”

            Friendly and helpful staff; Clean and nice accommodation; Good location for mountain view and close to town centre

            We were overwhelmed by the friendliness and helpfulness of the hotel's staff for the whole 3-day trip. The rooms were bigger and nicer than expected from the picture. It is my 5th time travelling to Sapa but this is the most friendly hotel I have ever been in. Even though the service is not as professional as a 4 or 5 star hotels, a family owned hotel has its unique attractions and a feeling of being at home. We would definitely come back here and recommend to every friend and relative if they come to Sapa.

            Reviewed July 14, 2014

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            9.0
            Exceptional
            Peter from Australia
            Couple
            Deluxe Double
            Stayed 2 nights in October 2012

            Great service, couldn't wish for better”

            Friendly efficient service, very helpful organising tours, very comfortable rooms, staff all very welcoming

            Our stay at the Luxury Sapa Hotel was fantastic, the management Long and Chinh were very welcoming and helpful organising our daily activities. Always there to welcome us home after a days walk, ready with a lovely pot of cinnamon tea in the foyer. The rooms were very roomy, clean and had all that you need plus, we had a computer in our room, and a huge balcony overlooking the beautiful valleys and mountains. Highly recommend to any traveller.

            Reviewed October 31, 2012

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            9.0
            Exceptional
            NETANIS from Canada
            Couple
            Deluxe Double
            Stayed 2 nights in February 2013

            Friendly family-run hotel with spacious rooms”

            View; friendly family; location in Sapa; room size; electric blankets and room heaters

            What a delightful hotel! No problem with early check-in after the night train to Sapa, and 1/2 bottle of wine as a welcome present. We had our doubts when we had to walk up the 76 steps to our fourth floor room (no elevator), but we were rewarded with a large spacious room with its own computer. The biggest reward was the view - out large windows overlooking the room`s terrace - of the east valley of Sapa, the mountains, and Fanispan. The included breakfast was substantial. A very pleasant stay.

            Reviewed March 10, 2013

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            9.7
            Exceptional
            Kathleen from United States
            Couple
            Deluxe Double
            Stayed 2 nights in December 2010

            Stunning view and great service”

            view, balcony, spacious room, hot water, rooftop breakfast
            none

            we spent two nights here. prearranged pickup at the train station in lao cai was right on time. we arrived in sapa at 7 am and were greeted with smiles and the happy news that we could get into our room immediately and take a hot shower. the room was great - 4th floor with a huge window looking out onto a large balcony and a stunning view of the sapa hillside. (choose the deluxe room when you book.)breakfast is served in the rooftop restaurant one floor up, which also has a terrific view. pho bo and/or eggs are cooked to order by gracious and attentive staff. the location is quiet but a quick walk to restaurants, market, etc. we had a great stay.

            Reviewed December 30, 2010

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            8.7
            Excellent
            Simon from Australia
            Couple
            Standard Twin Bed
            Stayed 2 nights in December 2012

            Comfy hotel”

            Very helpful

            The rooms are clean with heater and electric blankets provided (very much needed in the colder months). Staff at the front desk speak excellent English and are very helpful. It is easy to book tours around Sapa and villages through the front desk, with prices as good as anywhere. They were very helpful in booking a train back to Hanoi and will also arrange a bus to the train station in Lao Cai. Take advantage of having these knowledgable staff, they can tell you lots about Sapa and the people who live here. Wifi in rooms was good, and a computer is provided in the rooms too. Only negative... the hot water is only good for a quick shower.

            Reviewed January 03, 2013

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