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Sunrise Mamlouk Palace Resort
Sunrise Mamlouk Palace Resort
Sunrise Mamlouk Palace Resort
a large swimming pool in a large city, Sunrise Mamlouk Palace Resort in Hurghada
Lobby, Sunrise Mamlouk Palace Resort in Hurghada
Lobby, Sunrise Mamlouk Palace Resort in Hurghada
Interior view, Sunrise Mamlouk Palace Resort in Hurghada

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9.1

Exceptional

1,042 reviews

1,042 reviews

Beach1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Senzo Mall 4.7 km
Hurghada International Airport 10.2 km
Sfinks Rejser - Private Tours 11.8 km
Evolution Egypt 12.5 km
S.L.J Hurghada For Excursions & Transfers 12.6 km
Western Union 12.7 km
Speed.Net 12.7 km
Papas Bar 12.7 km
Papas Beach Club 13.6 km
Abanoub Travel 13.6 km

Sunrise Mamlouk Palace Resort

KM 20 Hurghada/Safaga Road , Sahl Hasheesh, Hurghada, Egypt, 84511 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sahl Hasheesh part of Hurghada, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hurghada International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Hurghada every 19 minutes on Agoda.com
Value for money9.0
Distance to city center19 km
Location rating9.0

Rooms available at Sunrise Mamlouk Palace Resort

Executive Suite Sea View
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Standard Garden View Room
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Pool View
...
  • Room size: 41 m²/441 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Suite Pool View
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 2 sofa beds or 1 king bed
Enter dates to see prices
Garden View Family Suite
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 2 sofa beds or 1 king bed
Enter dates to see prices
Standard Room with Bunk Bed
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 1 bunk bed and 2 single bed...
Enter dates to see prices
Standard Room Garden view - Egyptian and Residents only
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 2 single beds or 1 king bed...
Enter dates to see prices
Standard Room with Bunk Bed - Egyptian and Residents only
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 2 single beds and 1 bunk be...
Enter dates to see prices
Family Suite with Pool view - Egyptian and Residents only
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Standard Partial Sea View
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunrise Mamlouk Palace Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunrise Mamlouk Palace Resort?

Sunrise Mamlouk Palace Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sunrise Mamlouk Palace Resort has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hurghada with private transportation, the resort can arrange taxi service.

Is breakfast offered at Sunrise Mamlouk Palace Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Sunrise Mamlouk Palace Resort.

What are my dining options at Sunrise Mamlouk Palace Resort?

Sunrise Mamlouk Palace Resort features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sunrise Mamlouk Palace Resort?

Your special occasion or event can be hosted at one of the 2 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sunrise Mamlouk Palace Resort. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Sunrise Mamlouk Palace Resort?

On-site venues and convenient event services make Sunrise Mamlouk Palace Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sunrise Mamlouk Palace Resort?

Sunrise Mamlouk Palace Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sunrise Mamlouk Palace Resort?

Restaurants including Deutsches Restaurant and Blue Moon Bar are popular in Sunrise Mamlouk Palace Resort’s neighborhood which is known as Sahl Hasheesh.

See map

Explore the neighborhood

What people love about Sunrise Mamlouk Palace Resort

  • 8.8

    Excellent
    Cleanliness

    "Our rooms were cleaned very nicely and the towel decor he made every day was a lovely touch!"

    Rene

    |

    March 24, 2023

  • 10

    Exceptional
    Staff 

    "If you want to have a carefree holiday in a beautiful environment with humble and friendly staff this is your place!"

    Adam

    |

    January 8, 2023

  • 10

    Exceptional

    "There were also activities to keep everyone engaged at the property."

    carla

    |

    December 7, 2022

Property ranking|Compared to 833 Hurghada properties
See all rankings
Value for money score
9/10
Location score
9/10
Service score
8.9/10
Cleanliness score
9/10
Better than
99
%
of Hurghada properties
Better than
98
%
of Hurghada properties
Better than
98
%
of Hurghada properties
Better than
98
%
of Hurghada properties
Overall rating:

9.1

Exceptional
1,042 reviews
Cleanliness
9.0
Facilities
9.0
Location
9.0
Read all reviews >
More about Sunrise Mamlouk Palace Resort

More about Sunrise Mamlouk Palace Resort

Sunrise Mamlouk Palace Resort

With a wide range of services catered to both business and leisure travelers, Sunrise Mamlouk Palace Resort makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Sunrise Mamlouk Palace Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hurghada can be assisted with the taxi services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sunrise Mamlouk Palace Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with linen service and air conditioning. The specially-designed rooms at Sunrise Mamlouk Palace Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Sunrise Mamlouk Palace Resort, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort. Sunrise Mamlouk Palace Resort is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Sunrise Mamlouk Palace Resort. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, non-motorized water sports, diving and wind surfing. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals, boats and water park provided.
Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the resort's dart board, ping-pong table and tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Verified reviews score this resort higher than 98% of accommodations in the city on value for money.
This resort's facilities score higher than 98% of accommodations in the city.
Verified reviews for this resort's food and dining options score it better than 98% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Russian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Dart board
  • Diving
  • Fitness center
  • Garden
  • Hammam
  • Horseback riding
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Private bath
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Fruits/snacks
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by stairs
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Exterior corridor
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Asian, Italian, Local
  • Menu: Buffet

Location

KM 20 Hurghada/Safaga Road , Sahl Hasheesh, Hurghada, Egypt, 84511
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center19 km
  • Travel time to airport (minutes)16
The property
  • Number of bars/lounges6
  • Number of floors2
  • Number of restaurants5
  • Number of rooms 530

Reviews of Sunrise Mamlouk Palace Resort from real guests

Provided by verified guests of Agoda
8.9
/
10
Excellent
Cleanliness9.0
Facilities9.0
Location9.0
Service8.9
Value for money9.0
High score for Hurghada
Rating
9+ Exceptional (5)
8-9 Excellent (2)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (0)
Sep - Nov (3)
Dec - Feb (4)
Showing 8 verified guest comments
8.8
Excellent
Rene from South Africa
Group
Standard Garden View Room
Stayed 5 nights in March 2023

Nice all-inclusive stay! ”

Our welcome to the hotel by their front of house team was very nice. Our rooms were great and overlooked the pools. The staff member, Mustafa, who looked after block 25 was an absolute gem. Our rooms were cleaned very nicely and the towel decor he made every day was a lovely touch! The food everywhere was great, except any seafood we tried. From the sushi @ the asian restaurant to the calamari and prawns from the main restaurant - they were all a let down. The warmer pool was lovely to swim in. We hardly ever saw anyone in the cold pool (we visited end of March 2023). There was an employee by the name of Essam that represents the spa that was extremely persistent in selling massages etc. Even though we told him more than 5 times that we were not interested, he kept persisting. He was the worst employee we encountered during our stay. The evening entertainment was nice, there was a colour festival at the beach one afternoon - we could use the waterpark at the hotel next door. All in all a nice hotel. The sea was extremely cold and the maintenance on the jetty was loud and disturbing - we rather spent our time at the pool instead of the beach due to the noise.

Reviewed March 24, 2023

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10.0
Exceptional
Adam from Hungary
Couple
Standard Garden View Room
Stayed 8 nights in December 2022

Best holiday destination”

If you want to have a carefree holiday in a beautiful environment with humble and friendly staff this is your place!

Reviewed January 09, 2023

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10.0
Exceptional
carla from United Arab Emirates
Couple
Standard Pool View
Stayed 7 nights in November 2022

Happy Honeymooners”

We are very lucky to have stayed at the Sunrise Mamlouk! Whole place was well developed and maintained, all staff were courteous and all inclusive was definitely a hassle-free experience. There were also activities to keep everyone engaged at the property. Our honeymoon was made more special with this pleasant stay. 100 stars! ⭐️⭐️⭐️⭐️⭐️

Reviewed December 07, 2022

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9.6
Exceptional
vladislava from United States
Group
Standard Room with Bunk Bed
Stayed 3 nights in November 2022

Great hotel ”

The ambiance is nice. Shows every day, staff wonderful. Beach as well. The only few things I didn't like was there I no jacuzzi for free outside only in spa, most pools are cold, the wine is very low quality watered down and overall drinks not that amazing besides non alcoholic. The wifi is terrible if u need to work forget it, barely opening things very very slow. Staff is wonderful.

Reviewed November 29, 2022

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9.6
Exceptional
kathy from United Kingdom
Couple
Standard Garden View Room
Stayed 11 nights in October 2022

Exceeded Expectations! ”

Fabulous food in a multitude of venues. Staff so friendly and eager to please. Resort is big and has a great entertainment program. Its a perfect retreat with something around every corner.

Reviewed October 21, 2022

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3.6
Peter from Austria
Couple
Executive Suite Sea View
Stayed 7 nights in December 2022

Fehlentscheidung”

Das am Schlechtesten geführte Hotel in Hurghada, wo wir jemals zu Gast waren. Schon beim Betreten der Lobby roch es sehr unangenehm, angeblich nach Farbe, wer es glaubt. Sind auch bis zur Abreise nicht mehr hingegangen, da meiner Frau übel wurde. Wir haben eine Suite am Strand gebucht, die von der Lage her sehr schön war. Leider war die Einrichtung sehr alt, abgewohnt und finster. Das Holz war fast schwarz, nicht wie auf den Fotos auf der Homepage angeboten. Antike Badewanne mit eingebauter Dusche und Duschvorhang. Motten in den Vorhängen. Essen war nur in gewissen a la carte Restaurants akzeptabel. Aber auch hier, lieblos in Plastik eingepacktes Besteck mit einer 1 lagiger Serviette. Zum Frühstück und zu den Bars sind wir ins Nachbarhotel gegangen, wo das Service und die Mitarbeiter etwas besser waren. In unserem Hotel waren 95% der Angestellten schlecht ausgebildet und vor allem überhaupt nicht motiviert. Im Zuge einer Reklamation wurde mir am vorletzten Tag erklärt, das königliche Frühstück sei im Preis einer Suite für den ganzen Aufenthalt inkludiert. Bei uns wollte man je 10 Euro pro Tag verlangen weil wir eine Woche lang nicht auf der Liste der Rezeption standen! Ich hatte ein Gespräch mit F&B Manager Ali und einem Manager mit dem Namen Alexander. Beide haben viel versprochen, nur hat sich leider nichts verändert. Wir sind beide lange selbständig in der Gastronomie tätig, dadurch auch kritisch aber bei sichtbarem Bemühen auch sehr nachsichtig. Ein wenig Professionalität erwarte ich mir in einem angeblichen 5 Sterne Haus auch in Ägypten. Unserer Meinung nach sind hier 3 Sterne komplett ausreichend. Die Mentalität der Mitarbeiter wird hier von den Managern gerne als Rechtfertigung für Fehler herangezogen. Wir waren zuvor im Sunrise Romance Resort, auch einem 5 Sterne Haus dieser Gruppe, wo alles wirklich perfekt funktioniert hat. Ob diese 15 Km Entfernung den Unterschied in der Mentalität ausmachen oder ob es doch an anderen Umständen liegt, dass in diesem Haus

Reviewed December 17, 2022

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10.0
Exceptional
Mohamad from Sweden
Family with teens
Executive Suite Sea View
Stayed 7 nights in February 2023

أروع وأجمل مكان لقضاء الاجازة”

كعائلة سويدية من أصول عربية كنا دايما نروح اجازاتنا في أوروبا أو تركيا ولأول مرة قررت ننزل بلد عربي بعد غياب حوالي 15سنة وكانت الغردقة اختيارنا، أبدا ماتوقعت يكون فيه مستوى فخم بهالدرجة وبصراحة أفضل من اي منتجع نزلته في أوروبا، الطعام متنوع جدا وشهي جدا والكميات كتيرة جدا وكل الموظفين محترفين باللياقة والاحترام ويسهروا عراحة النزلاء، النظافه والنظام اكتر من رائعين وبصراحة كل الكلام مايوصف فخامه المنتجع واحترافية القائمين عليه،المدراء الاستاذ علاء الدين والأستاذ عماد من اكتر الناس رقيا واحتراما يلي قابلتهم في حياتي وكان إلي شرف التعرف عليهم وفعلا يبذلوا جهد خيالي حتى كل النزلاء يكونوا مرتاحين وسعيدين باقامتهم. المستوى يلي شفته بصراحه اكتر من خيالي ومستحيل افكر انزل مكان آخر. اكيد انشالله حنزل دايما عندهم لإني متأكد مش حلاقي مكان أفضل. وانشالله اجازه الصيف القادم حتكون هناك. فعلا مصر ام الدنيا ومن حقها تفتخرين بأبناءها.

Reviewed March 05, 2023

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8.4
Excellent
Jørn from Denmark
Family with young children
Standard Pool View
Stayed 10 nights in February 2023

Excellent”

Super 👍

Reviewed March 02, 2023

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