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Shangri-La The Fort, Manila
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila
Shangri-La The Fort, Manila

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9.1

Exceptional

931 reviews

931 reviews

Housekeeping27
Breakfast18
Food & Dining7
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Robinsons Place Manila 7.3 km
Rizal Park 8.1 km
National Museum 8.1 km
Quiapo Church 8.5 km
Manila Ocean Park 8.6 km
Fort Santiago 8.7 km
San Agustin Church 8.7 km
Casa Manila 8.8 km
Manila Cathedral 9.1 km
Intramuros 9.3 km
Nearby landmarks
High Street 60 m
Net Cube Parking Entrance / Exit Ramp 90 m
The Marketplace 150 m
J.Y. Campos Park 160 m
Crescent North 180 m
Village Tavern 200 m
Three Parkade 210 m
F45 270 m
Cotton On 270 m
Early Night 290 m

Shangri-La The Fort, Manila

30th Street corner 5th Avenue, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634 - See map

Conveniently situated in the Bonifacio Global City (BGC) / Taguig part of Manila, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Airport transfer

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Kids club

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.4
Distance to city center0 km
Location rating9.5
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.5 km

Rooms available at Shangri-La The Fort, Manila

Deluxe High Street View Room 2 Twin
...
  • 2 single beds
Enter dates to see prices
Executive Suite 1 King
...
  • 1 king bed
Enter dates to see prices
Deluxe High Street View Room 1 King
...
  • 1 king bed
Enter dates to see prices
Executive Suite 2 Twins
...
    Enter dates to see prices
    Deluxe Room - 2 Twins
    ...
    • 2 single beds
    Enter dates to see prices
    Horizon Deluxe Room - 2 Twins
    ...
    • 2 single beds
    Enter dates to see prices
    Deluxe Room - 1 King
    ...
    • 1 king bed
    Enter dates to see prices
    Premier Suite 1 King
    ...
    • 1 king bed
    Enter dates to see prices
    Horizon Deluxe Room - 1 King
    ...
    • 1 king bed
    Enter dates to see prices
    Executive Suite Twin
    ...
    • Shower and bathtub
    • Executive lounge access
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Shangri-La The Fort, Manila?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2950 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La The Fort, Manila has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 PHP per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Shangri-La The Fort, Manila?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Shangri-La The Fort, Manila. Western breakfast is available for guests. There's an additional charge of 1200 PHP for adults and 725 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Shangri-La The Fort, Manila?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Shangri-La The Fort, Manila. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Shangri-La The Fort, Manila?

    On-site venues and convenient event services make Shangri-La The Fort, Manila an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 890 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila is located in Bonifacio Global City (BGC) / Taguig, famous for good restaurants such as Ramen Kuroda, Nolita New York Pizza and Boulanger Paul Patisserie.

    What popular shopping places are close to Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila is located in Bonifacio Global City (BGC) / Taguig area which features shopping places such as Kabayan, Bonifacio High Street and Serendra.

    What are popular attractions near Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila is located in Bonifacio Global City (BGC) / Taguig area, which is famous for attractions such as High Street, J.Y. Campos Park and Salon Spa Derma.

    What popular natural sightseeing spots are close to Shangri-La The Fort, Manila?

    Shangri-La The Fort, Manila is located within Bonifacio Global City (BGC) / Taguig, which makes it conveniently close to natural sights including Mt. Pamitinan, Mt. Binacayan and Mt. Hapunang Banoi.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Shangri-La The Fort, Manila

    • 10

      Exceptional

      "One of the best hotel to stay in the metro!"

      Shad

      |

      March 14, 2022

    • 9.6

      Exceptional

      "The hotel really has an exclusive & secluded vibe even if it is in the middle of busy BGC."

      Stephanie

      |

      December 8, 2021

    • 10

      Exceptional
      Staff 

      "Great experience, clean, nice staff"

      oliver

      |

      October 23, 2021

    Property ranking|Compared to 3,971 Manila properties
    See all rankings
    Location score
    9.5/10
    Cleanliness score
    9.5/10
    Service score
    9.1/10
    Couples review score
    9.2/10
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Overall rating:

    9.1

    Exceptional
    931 reviews
    Cleanliness
    9.5
    Facilities
    9.3
    Location
    9.5
    Read all reviews >
    What travelers say they love:
    All staff provided consistent excellent service.
    John from Philippines
    Couple
    More about Shangri-La The Fort, Manila

    More about Shangri-La The Fort, Manila

    Ideal for fun and relaxation, Shangri-La at the Fort Manila is located in the Bonifacio Global City area of Manila. Only 7 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Shangri-La at the Fort Manila offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, 24-hour security, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop to ensure our guests the greatest comfort.

    Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, bathroom phone, carpeting, clothes rack. The complete list of recreational facilities is available at the hotel, including yoga room, fitness center, sauna, golf course (within 3 km), outdoor pool. Shangri-La at the Fort Manila is your one-stop destination for quality hotel accommodations in Manila.

    Amenities and facilities
    Exceptional
    Facilities

    9.3

    Most talked about facilities

    Breakfast

    28 mentions

    Housekeeping

    16 mentions

    Swimming Pool

    13 mentions

    Food & Dining

    8 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Dutch
    • Filipino
    • German
    • Japanese
    • Korean
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hot tub
    • Massage
    • Nightclub
    • Sauna
    • Spa
    • Squash court
    • Steamroom
    • Swimming pool [outdoor]
    • Tennis court
    • Ticket services
    • Tours
    • Yoga room

    Cleanliness and safety

    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Grocery delivery
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids club
    • Kids meal
    • Playground

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Couples only
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental
    Location
    30th Street corner 5th Avenue, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634
    Exceptional
    Location

    9.5

    Airports

    • Ninoy Aquino International Airport (MNL)
      5.5 km 22 min drive
    • Clark International Airport (CRK)
      87.9 km 1.9 hour drive

    Public transportation

    • Buendia 3 MRT Station
      1.4 km
    • Guadalupe 3 MRT Station
      1.6 km

    Hospital or clinic

    • Maxicare
      290 m

    Shopping

    • Robinsons Place Manila
      7.3 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Robinsons Place Manila
      7.3 km
    • Rizal Park
      8.1 km
    • National Museum
      8.1 km
    • Quiapo Church
      8.5 km
    • Manila Ocean Park
      8.6 km
    • Fort Santiago
      8.7 km
    • San Agustin Church
      8.7 km
    • Casa Manila
      8.8 km
    • Manila Cathedral
      9.1 km
    • Intramuros
      9.3 km

    Nearby landmarks

    • High Street
      60 m
    • Net Cube Parking Entrance / Exit Ramp
      90 m
    • The Marketplace
      150 m
    • J.Y. Campos Park
      160 m
    • Crescent North
      180 m
    • Village Tavern
      200 m
    • Three Parkade
      210 m
    • F45
      270 m
    • Cotton On
      270 m
    • Early Night
      290 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee2950 PHP
    • Distance from city center0 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)1200 PHP
    • Daily Internet/Wi-Fi fee0.00 PHP

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors62
    • Number of restaurants3
    • Number of rooms 576
    • Room voltage220
    • Year property opened2016

    Parking

    • Daily parking fee1200 PHP
    Property announcements

    As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

    Reviews of Shangri-La The Fort, Manila from real guests

    Provided by verified guests of Agoda
    9.1
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.3
    Location9.5
    Room comfort and quality2.0
    Service9.1
    Value for money8.4
    High score for Manila
    Rating
    9+ Exceptional (197)
    8-9 Excellent (50)
    7-8 Very Good (31)
    6-7 Good (10)
    <6 Below Expectation (11)
    Time of the year
    Mar - May (61)
    Jun - Aug (58)
    Sep - Nov (64)
    Dec - Feb (116)
    All guests (897)
    All room types
    All languages

    Show reviews that mention 

    Showing 299 verified guest comments
    12345
    10.0
    Exceptional
    Rezzel from Philippines
    Couple
    Stayed 1 night in December 2020

    Exceptional”

    Very friendly staff and the transactions were smooth. Also happy about the early check-in and late check-out. Room is so spacious and needed items are in the room. Was too paranoid to swim in the pool due to covid but given how clean the hotel is, seems to be clean and they're on appointment basis. Food was also great in Samba. Hoping that Shang-ri La would be pet-friendly soon, would be nice to stay here with our furbaby.

    Reviewed December 15, 2020

    See room deals

    9.6
    Exceptional
    Bernardine from Philippines
    Couple
    Stayed 1 night in November 2020

    Indeed a welcome home stay”

    I got a welcome package for our anniversary, it was worth all the money as we got to enjoy an extended stay courtesy of the hotel. At first, we haven't noticed any room feature that stand out based on other reviews and room tour videos. But to our surprise, the Deluxe King room was elegant and spacious. The bed was really comfortable and ergonomic. It is well equipped with the basic room amenities, it was clean but you may notice some stain on the carpet and in the bathroom. Overall, the room stands out to its value and very relaxing for couples celebrating a special event like us. Moreover, I would like to commend all staffs as they went the extra mile in helping me out to arrange for a beautiful surprise for my wife. They were just one call away and they will take care of everything for you. It really touched my heart to see them welcoming us at the drop-off and walking with us right to the front desk. Additionally, the Raging Bull Chophouse has an awesome steak!

    Reviewed November 18, 2020

    See room deals

    10.0
    Exceptional
    Queen from Philippines
    Family with young children
    Stayed 1 night in February 2021

    Worth every penny”

    Our family kept coming back in this hotel. The staff are all nice and the rooms are spacious and clean! They also made sure to follow all health protocols during this pandemic season, that made us felt so safe even if we had a toddler on board! The Executive Suite felt like home for us!! Surely coming back!

    Reviewed February 20, 2021

    See room deals

    Dear Queen, Thank you for your rating and kind words. We are glad you had an excellent experience noting our rooms and the diligent implementation of safety protocols for everyone's wellbeing. Thank you for making us your hotel of choice especially for your family staycations. We look forward to welcoming you back on your next visit.

    Responded July 02, 2021
    Shangri-La The Fort, Manila
    10.0
    Exceptional
    MA from Philippines
    Group
    Horizon Deluxe King
    Stayed 1 night in December 2019

    Love the room facilities”

    I love their room.. complete in all amenties. They are using l'occitane shampoo, conditioner, lotions, soaps.. they provide mouth wash as well which is not available to most hotels. There is a free banana chips and dried mango. I love that the speakers are available and sounds were extended to the shower area as well. Their bath tub is quite new. They are one of the most generous hotels I have stayed with. The twin beds is not that big though. But overall, our stay is great!

    Reviewed December 16, 2019

    See room deals

    10.0
    Exceptional
    Gia from Philippines
    Couple
    Deluxe Room - 1 King
    Stayed 1 night in November 2020

    Pandemic-ready”

    Truly a 5 star stay! Rooms are all spotless and superb. Service from the reception to the restaurant to the rooms are stellar. Tip: *Complete Rapid Antigen test at least 2 hrs before you check in. The nearest is Aventus at Citi Tower. Test costs 1.5k each. You can get the results in 30 minutes. *Have your phone ready for all the QR code contact tracing forms. This is the safest way to complete this entrance requirement.

    Reviewed November 17, 2020

    See room deals

    10.0
    Exceptional
    Melody from Philippines
    Group
    Deluxe Room - 2 Twins
    Stayed 1 night in July 2021

    very nice for staycation”

    Shang doesn't accept quarantine guests so it's relatively safe for staycation. The location, facilities and staff service are A-OK. It's just that they should assign more people to manage the reception check in and check out during days when number of guests are at its peak. Like during my stay last weekend, there's a long queue for check in and check out and there were only 2 people assigned in the front desk.

    Reviewed July 19, 2021

    See room deals

    Dear Melody, Thank you for your rating and kind words highlighting our facilities and service delivery by our colleagues. We are glad you enjoyed your stay and please be assured that we have noted your comments and communicated it accordingly so that we can improve our guests' experience. We hope to be able to welcome you back again in the future.

    Responded August 16, 2021
    Shangri-La The Fort, Manila
    10.0
    Exceptional
    Brian from Philippines
    Solo traveler
    Stayed 1 night in October 2020

    Amazing experience for staycation during a pandemic”

    amazing experience, even during a pandemic, the protocols are easy to follow and well relayed to you. They also cater to your needs and are very very veeeeeeeeeeeeery welcoming. It was my first time to do a solo staycation and indeed a perfect choice for me to do it with Shangri-La Fort! will be booking again for sure

    Reviewed October 26, 2020

    See room deals

    10.0
    Exceptional
    Monica from United States
    Solo traveler
    Deluxe King
    Stayed 3 nights in June 2019

    Amazing experience”

    Shangri-la at the Fort Manila was an amazing experience. From the airport pickup to my check-in, everything was exceptional. The food at the High Street Cafe is not to be missed. I would recommend getting the breakfast and also make time for the dinner buffet. The staff was wonderful and super attentive. I'll definitely be staying here when I go back to Manila!

    Reviewed June 18, 2019

    See room deals

    9.6
    Exceptional
    VIET from Philippines
    Group
    Deluxe King
    Stayed 1 night in April 2019

    Great Location in the heart of BGC. Recommended”

    We had a nice stay at Shangri-la The Fort. It has Great Location in the heart of BGC, so very accessible from Airport, Makati or Pasay. Staffs are friendly and helpful. Since we had a late check-in while they were finding 2 connected rooms, we were offered a late check-out. The beds are comfy. Bathroom is clean and spacious. Just a minus point is the welcome apples. They were not crunchy and juicy (not really fresh I think) Overall it's still a nice place to stay. You can explore High Street just within walking distance

    Reviewed May 27, 2019

    See room deals

    10.0
    Exceptional
    John from Philippines
    Couple
    Deluxe Room - 1 King
    Stayed 1 night in December 2020

    Consistent, comfortable, and fun”

    All staff provided consistent excellent service. It made us feel comfortable despite the health protocols. The staff also assisted us with things we have not tried before and it was fun.

    Reviewed December 28, 2020

    See room deals

    10.0
    Exceptional
    Hildegarde from Philippines
    Family with teens
    Deluxe High Street Twin
    Stayed 2 nights in February 2019

    simply the best”

    ten out of ten.. its really nice... the service is exceptional and the location... if there is one thing i would ask them to fix its their food... I am not that happy with the taste and the variety... but it would not affect y choice to stay with shangri-la fort again

    Reviewed February 24, 2019

    See room deals

    10.0
    Exceptional
    Luzviminda from Philippines
    Family with young children
    Horizon Deluxe King
    Stayed 1 night in August 2019

    Our favorite hotel for staycation ”

    I highly recommend this hotel . Its our 2nd time celebrating my son's birthday here and we are really satisfied with their service , food , facilities and place . I loved their gym , swimming pools and their food . We will definitely go back here next year to celebrate my son's birthday again

    Reviewed October 14, 2019

    See room deals

    10.0
    Exceptional
    Melody from Philippines
    Group
    Stayed 1 night in February 2021

    StaycaShang”

    A safe and relaxing place for staycation. The room is clean and relaxing. The whole hotel is also clean and strategically located within the vicinity of shops and restos.

    Reviewed February 15, 2021

    See room deals

    Dear Melody, Thank you for your rating and your comments highlighting our facilities and its convenient location. We look forward to welcoming you back on your next visit!

    Responded July 12, 2021
    Shangri-La The Fort, Manila
    10.0
    Exceptional
    Shad from Philippines
    Family with young children
    Stayed 1 night in January 2021

    Best hotel in the city!”

    We had an amazing experience staying here with my wife and baby. It was a great opportunity for us to just have a short time break and enjoy the available space for us to finally enjoy outside world. :)

    Reviewed April 26, 2021

    See room deals

    Dear Shad, Thank you for your rating and your kind words. We are glad you had an excellent experience with your family in a much-needed staycation. We look forward to welcoming you back on your next visit.

    Responded July 02, 2021
    Shangri-La The Fort, Manila
    10.0
    Exceptional
    Neil from Philippines
    Solo traveler
    Stayed 1 night in November 2020

    Best experience ever”

    I had to stay at this hotel during the storm and the hotel staff were very accommodating. I got an amazing room with an amazing view and everyone has been very friendly. Definitely staying at this hotel again.

    Reviewed December 23, 2020

    See room deals

    10.0
    Exceptional
    Queen from Philippines
    Family with young children
    Deluxe High Street King
    Stayed 1 night in December 2020

    It was a blast!”

    The staff is all nice! I've been to 5-star hotels for holidays, and the staff here were different from all the other hotels I've been to. I love our stay here in Shang! I will surely come back!!

    Reviewed February 12, 2021

    See room deals

    Dear Queen, Thank you for your rating and your comments highlighting our colleagues. We look forward to welcoming you back on your next visit!

    Responded July 02, 2021
    Shangri-La The Fort, Manila
    10.0
    Exceptional
    Shad from Philippines
    Family with young children
    Stayed 1 night in June 2021

    Best hotel in the Metro!”

    One of the best hotel to stay in the metro! Really enjoyed the room and the facilities. My daughter really enjoyed the pool. Would highly recommend to stay!

    Reviewed March 14, 2022

    See room deals

    9.6
    Exceptional
    Angelita from Philippines
    Family with young children
    Stayed 1 night in December 2020

    Best experience just only few concerns”

    Had the best experience as staycation and especially to all staff. They were all courteous. I really love all of them. I enjoyed my stay. I love the location of this hotel. When you will go down to its building you will see lots of establishments like reastaurants,coffeeshop and etc. Just only few concerns, like we requested for utensils. We already ate our food and still utensils haven't arrived in our room. Just improve your room service pls. Overall I really love all, even their buffet bfast. Ate crunchy bacon. I love it.

    Reviewed December 31, 2020

    See room deals

    10.0
    Exceptional
    Edlyn from Philippines
    Couple
    Deluxe King
    Stayed 1 night in January 2020

    Exceptional”

    Staff was courteous and well-trained. Room and facilities were excellent, and the breakfast buffet was pretty good and had wide selection. A bit pricey, but you get value for your money.

    Reviewed January 13, 2020

    See room deals

    10.0
    Exceptional
    Reynaldo from Philippines
    Solo traveler
    Stayed 2 nights in February 2021

    Exceptional”

    It was a great experience. Thanks to the IT guy who assisted me in setting up my Nintendo console in my room (I didn’t have adaptor). Their service center is very accommodating and fast to respond on requests.

    Reviewed February 12, 2021

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