Lobby, Shangri-La Mactan, Cebu in Cebu
Ocean Wing Ocean Club Twin - Bed, Shangri-La Mactan, Cebu in Cebu
Reception, Shangri-La Mactan, Cebu in Cebu
Spa, Shangri-La Mactan, Cebu in Cebu
Spa, Shangri-La Mactan, Cebu in Cebu
Spa, Shangri-La Mactan, Cebu in Cebu
Spa, Shangri-La Mactan, Cebu in Cebu

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3,471 reviews

3,471 reviews

Cleanliness 9.1
Facilities 9.1
Room comfort and quality 9.1
Service 9.0
Location 8.6
Value for money 8.1
See map


Location rating score

Excellent location
Popular landmarks
Fort San Pedro
12.6 km
Casa Gorordo Museum
12.7 km
Ayala Center
12.7 km
Yap Sandiego Ancestral House
12.8 km
Basilica De Sto. Nino
12.9 km
Closest landmarks
Shangrila's Mactan Ocean Wing
350 m
Shangrila Mactan Shuttle Parking
430 m
Seven Eleven
670 m
Movenpick Resort
680 m
Mactan Shrine
830 m

Shangri-La Mactan, Cebu

Punta Engano Road | P.O. Box 86, Mactan Island, Cebu, Philippines, 6015 - See map

Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.


Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Great Breakfast


Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]


Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Cebu are being booked every minute!
Value for money8.1
Location rating8.6
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.4 km

Rooms available at Shangri-La Mactan, Cebu

Room comfort & quality


Ocean Wing Panorama Suite King
  • Room size: 72 m²/775 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Ocean Wing Ocean Club King
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ocean Wing Ocean Club Twin
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Ocean Wing Premier Room Twin
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Seaview 2 Twin
  • Room size: 36 m²/388 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Ocean Wing Premier Room King
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean Wing Panorama Room King
  • Room size: 36 m²/388 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Seaview 1 King
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Top things to do in Cebu

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What kind of non-water sports and outdoor activities are accessible at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu features non-water sport and outdoor activities such as golf course (within 3 km), and tennis courts for you to sweat it out while remaining here.

What types of entertainment are available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu features numerous entertainment facilities which includes games room, billiards, and karaoke to keep you busy and entertained throughout your stay here.

Does Shangri-La Mactan, Cebu provide dry cleaning services?

Yes! Shangri-La Mactan, Cebu features dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Shangri-La Mactan, Cebu?

Shangri-La Mactan, Cebu has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What precautions does Shangri-La Mactan, Cebu take in terms of hygiene, safety, and cleanliness?

Shangri-La Mactan, Cebu meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well prepared with doctor/nurse on call, staff trained in safety protocol, first aid kit, free face masks, and temperature check for guests and staff for enhanced safety precautions and hygiene protocols.

Does Shangri-La Mactan, Cebu offer an option for contactless check-in and check-out?

At Shangri-La Mactan, Cebu, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

Are there ATM on-site at Shangri-La Mactan, Cebu?

Yes! The benefits of staying at Shangri-La Mactan, Cebu include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

How many floors does Shangri-La Mactan, Cebu have?

Shangri-La Mactan, Cebu has a total of 9 floors.

How many rooms does Shangri-La Mactan, Cebu have?

Shangri-La Mactan, Cebu has a total of 530 rooms.

What is the average rating that verified Business travelers' have given to Shangri-La Mactan, Cebu?

Verified business travelers that have stayed at this property have given Shangri-La Mactan, Cebu an average rating of 8.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Shangri-La Mactan, Cebu?

The nearest train, metro, or bus station is Cebu North Bus Terminal, 10543.64 m away from Shangri-La Mactan, Cebu.

More about Shangri-La Mactan, Cebu

More about Shangri-La Mactan, Cebu

Experience Luxury and Tranquility at Shangri-La Mactan, Cebu

Welcome to Shangri-La Mactan, Cebu, a 5-star paradise nestled in the beautiful island of Cebu, Philippines. With its stunning ocean views, impeccable service, and luxurious amenities, this hotel offers an unforgettable experience for both leisure and business travelers. As you step into the grand lobby of Shangri-La Mactan, Cebu, you'll be greeted by the warm smiles of the friendly staff, setting the tone for a truly memorable stay. The hotel boasts a total of 530 well-appointed rooms, each designed with elegance and comfort in mind. Whether you choose a spacious Deluxe Room or indulge in the opulence of a Suite, you'll find yourself surrounded by modern amenities and breathtaking views of the ocean or lush gardens. Check-in at Shangri-La Mactan, Cebu begins at 2:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel was built in 1993, showcasing a rich history and timeless charm. When it's time to bid farewell to this tropical haven, check-out is until 12:00 PM, giving you ample time to enjoy your last moments in paradise. With the airport just a short 20-minute drive away, your journey to and from the hotel is convenient and hassle-free. At Shangri-La Mactan, Cebu, families are warmly welcomed. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family getaway. From the dedicated children's pool to the exciting Adventure Zone, the hotel offers a wide range of activities and facilities to keep the little ones entertained throughout their stay. With the caring and attentive staff, parents can relax and enjoy their vacation while creating cherished memories with their children.

Unparalleled Entertainment Facilities at Shangri-La Mactan, Cebu

At Shangri-La Mactan, Cebu, guests are treated to a wide range of entertainment facilities that are sure to enhance their stay. From indulgent spa experiences to lively nightlife options, this luxurious resort has it all. For those looking to unwind and relax, the resort offers a tranquil spa with a variety of rejuvenating treatments. Guests can indulge in a soothing massage, relax in the hot tub, or detoxify in the sauna and steam room. The spa also features a garden where guests can enjoy the serenity of nature while receiving their treatments. For those seeking a more lively experience, Shangri-La Mactan, Cebu has a vibrant games room and a shared lounge/TV area where guests can gather and enjoy some friendly competition or catch up on their favorite shows. The resort also offers a karaoke room, perfect for those who love to showcase their singing talents. Additionally, guests can explore the resort's shops and gift/souvenir shop, where they can find unique treasures to take home as a memento of their stay. After a day of exploring, guests can unwind at the bar or dance the night away at the resort's nightclub. With such a wide array of entertainment facilities, Shangri-La Mactan, Cebu ensures that guests have an unforgettable and enjoyable stay.

Unleash Your Inner Athlete at Shangri-La Mactan, Cebu's World-Class Sports Facilities

Shangri-La Mactan, Cebu is a paradise for sports enthusiasts, offering an impressive array of sports facilities that cater to every interest. Dive into the crystal-clear waters of the indoor and outdoor pools, perfect for a refreshing swim or leisurely laps. For golf enthusiasts, the hotel boasts a stunning golf course right on-site, providing a challenging and picturesque setting for a round of golf. Stay in shape during your vacation at the state-of-the-art fitness center, equipped with top-of-the-line exercise machines and equipment. Tennis enthusiasts can enjoy a friendly match or improve their skills at the hotel's tennis courts. The private beach offers endless opportunities for water sports, including motorized and non-motorized options such as snorkeling, diving, wind surfing, and canoeing. After an exhilarating day of activities, unwind at the poolside bar and sip on refreshing cocktails while taking in the breathtaking views. For those who enjoy fishing, the hotel offers fishing excursions, allowing you to experience the thrill of catching your own dinner. Table tennis, mini golf, and yoga enthusiasts will also find dedicated spaces to indulge in their favorite activities. With a wide range of sports facilities and activities available, Shangri-La Mactan, Cebu ensures that every guest can stay active and have an unforgettable vacation.

Convenience at Your Fingertips: Shangri-La Mactan, Cebu's Top-notch Facilities

Shangri-La Mactan, Cebu is renowned for its exceptional convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delectable dishes from the comfort of your own room, anytime you desire. The hotel also offers laundry service, ensuring that your clothes are fresh and clean throughout your stay. For added convenience, Shangri-La Mactan, Cebu provides safety deposit boxes to keep your valuables secure, and a concierge service to assist you with any requests or inquiries. Stay connected with Wi-Fi in public areas and enjoy the convenience of a designated smoking area. Whether you're traveling for business or leisure, Shangri-La Mactan, Cebu has got you covered. Free Wi-Fi is available in all rooms, allowing you to stay connected and productive. The hotel also offers dry cleaning services, express check-in/check-out, and luggage storage, making your stay hassle-free. Additionally, Shangri-La Mactan, Cebu features a convenience store on-site, ensuring that you have easy access to any essentials or snacks you may need. With daily housekeeping, you can relax and unwind in a clean and well-maintained environment throughout your stay. Experience the utmost convenience and comfort at Shangri-La Mactan, Cebu, where every detail is taken care of.

Convenient Transport Facilities at Shangri-La Mactan, Cebu

At Shangri-La Mactan, Cebu, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers airport transfer services, making it easy for guests to reach their luxurious accommodation upon arrival. Additionally, the hotel provides a shuttle service, allowing guests to explore the vibrant city of Cebu with ease. For those who prefer to drive, Shangri-La Mactan, Cebu offers a car park onsite, as well as car hire services, providing flexibility and convenience for guests who wish to explore the surrounding areas at their own pace. Furthermore, the hotel offers a taxi service, ensuring that guests can easily reach their desired destinations within the city. For those looking to embark on exciting excursions and tours, Shangri-La Mactan, Cebu also provides a ticket service, making it effortless for guests to book and enjoy various activities and attractions in Cebu. With self-parking options available and a car park free of charge, guests can rest assured that their vehicles are secure and easily accessible throughout their stay. Whether guests prefer to explore on their own or rely on the hotel's transport services, Shangri-La Mactan, Cebu offers a comprehensive range of options to cater to every traveler's needs.

Luxurious Room Facilities at Shangri-La Mactan, Cebu

Indulge in a world of comfort and luxury at Shangri-La Mactan, Cebu, where every detail has been carefully curated to provide an unforgettable stay. The rooms at this exquisite hotel are equipped with a range of top-notch facilities to ensure your utmost satisfaction. Step into your room and be greeted by refreshing air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in plush bathrobes and unwind after a long day of exploring the beautiful city of Cebu. Stay updated with the latest news with a complimentary daily newspaper, keeping you informed during your stay. For entertainment, enjoy a selection of in-house movies on the television, or catch up on your favorite shows with satellite/cable TV channels. Style your hair effortlessly with the provided hair dryer, saving you the hassle of packing your own. Stay refreshed with a well-stocked mini bar, offering a variety of beverages and snacks for your enjoyment. Experience the breathtaking views of the surrounding paradise from your own private balcony or terrace, where you can soak up the sun or savor a quiet moment. The room facilities at Shangri-La Mactan, Cebu truly cater to your every need, ensuring a memorable and luxurious stay.

Indulge in Exquisite Dining at Shangri-La Mactan, Cebu

At Shangri-La Mactan, Cebu, guests can experience a culinary journey like no other with its exceptional dining facilities. Start your day with a delightful breakfast buffet, offering a wide selection of local and international dishes to satisfy every palate. Whether you prefer a hearty American breakfast or a light continental spread, the hotel's breakfast options are sure to please. For a quick bite or a cozy gathering, the coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or tea accompanied by a delectable pastry or a savory snack. The coffee shop provides a relaxed ambiance, making it an ideal place to unwind and catch up with friends or colleagues. When it comes to dinner, the hotel's restaurant offers an exquisite dining experience. Indulge in a culinary feast featuring a diverse menu of international cuisines, prepared by expert chefs using only the finest ingredients. From mouthwatering seafood dishes to succulent grilled meats, every bite is a delight to the senses. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. With a wide range of delectable options, you can enjoy a sumptuous meal or a midnight snack without leaving the comfort of your bed. For those who enjoy the outdoors, the hotel also provides BBQ facilities. Gather with your loved ones and savor the flavors of a perfectly grilled meal while enjoying the breathtaking views of the surrounding tropical paradise. With its exceptional dining facilities, Shangri-La Mactan, Cebu ensures that every guest's culinary desires are met. From a hearty breakfast to a gourmet dinner, indulge in a truly unforgettable dining experience during your stay.

Discover the Tropical Paradise of Mactan Island

Nestled in the heart of the Philippines, Mactan Island is a tropical paradise that offers visitors a perfect blend of natural beauty, rich history, and vibrant culture. Located in Cebu, this enchanting island is renowned for its pristine beaches, crystal-clear waters, and breathtaking sunsets. Whether you are seeking relaxation, adventure, or a cultural experience, Mactan Island has something for everyone. One of the main highlights of Mactan Island is its stunning beaches. With powdery white sands and turquoise waters, these beaches are a true slice of paradise. Spend your days basking in the sun, swimming in the warm waters, or indulging in thrilling water sports like snorkeling and diving. For those seeking a more serene experience, take a leisurely stroll along the shoreline and witness the mesmerizing sunset that paints the sky with vibrant hues. Beyond the beaches, Mactan Island is steeped in history and culture. Explore the island's rich heritage by visiting historical landmarks such as the Magellan Shrine, which commemorates the Battle of Mactan. Immerse yourself in the local culture by witnessing traditional performances, trying local delicacies, or visiting the Lapu-Lapu City Public Market, where you can find an array of fresh produce, handicrafts, and souvenirs. With its stunning natural beauty, fascinating history, and warm hospitality, Mactan Island is a destination that will captivate your senses and leave you with unforgettable memories. Whether you are looking for a romantic getaway, a family vacation, or an adventure-filled trip, Mactan Island has it all.

Convenient Transportation from Cebu Airports to Shangri-La Mactan, Cebu

Nestled on the pristine shores of Mactan Island, Shangri-La Mactan, Cebu offers a luxurious escape in the heart of the Philippines. Getting to this tropical paradise from the nearby airports is a breeze, ensuring a smooth and hassle-free journey for guests. The nearest airport to Shangri-La Mactan, Cebu is Mactan-Cebu International Airport (CEB), located just a short 15-minute drive away. Upon arrival, guests can easily find taxis and ride-hailing services at the airport terminal to reach the resort. The scenic drive takes you through the vibrant streets of Cebu, offering glimpses of local life and stunning views of the surrounding ocean. For those arriving at the Mactan-Cebu International Airport Terminal 2, a complimentary shuttle service is provided by Shangri-La Mactan, Cebu. This convenient service ensures a seamless transition from the airport to the resort, allowing guests to relax and soak in the beauty of the island from the moment they arrive.

Explore the Vibrant Surroundings of Shangri-La Mactan, Cebu

Nestled in the heart of Cebu, Philippines, Shangri-La Mactan offers a prime location surrounded by several notable landmarks and attractions. Just a short distance away, you'll find the Marcelo Fernan Bridge, a stunning architectural marvel that connects Mactan Island to mainland Cebu. Take a leisurely stroll along the bridge and enjoy panoramic views of the cityscape and the sparkling waters below. For those looking to explore the local culture, the Cebu-Mactan Ferry Terminal is a must-visit. This bustling hub offers ferry services to neighboring islands, providing an opportunity for exciting day trips and island hopping adventures. Discover the rich history of the region at the Lapu-Lapu City Hall, located nearby. This iconic landmark pays tribute to the heroism of Lapu-Lapu, a native chieftain who fought against Spanish colonization. Immerse yourself in the local community by catching a basketball game at the Calawisan Basketball Court or explore the vibrant shopping scene at Gaisano Savers Mart. If you're in the mood for some relaxation and tranquility, visit the Our Lady of All Nations Pharmacy, a serene place of worship where you can find solace and peace. For a unique and interactive experience, head to the Cebu Happy World Museum, where you can immerse yourself in various art installations and exhibits that showcase the vibrant culture and heritage of Cebu. Additionally, the Mactan Doctors Hospital is conveniently located nearby, ensuring peace of mind for travelers in case of any medical emergencies. Lastly, sports enthusiasts can indulge in some friendly competition at the Brgy Matumbo Court, a popular venue for various sporting events. With its central location and proximity to these landmarks and attractions, Shangri-La Mactan, Cebu offers the perfect base for exploring the vibrant surroundings and immersing yourself in the rich culture and history of Cebu.

A Culinary Journey at Shangri-La Mactan, Cebu

Indulge in a culinary journey at Shangri-La Mactan, Cebu, where a wide array of dining options await you. Start your gastronomic adventure at Gold Mango Grill & Restaurant, known for its mouthwatering seafood dishes and traditional Filipino cuisine. For a unique dining experience, head to Lantaw Floating Native Restaurant - Cordova, where you can enjoy delicious seafood while dining on a floating restaurant overlooking the stunning sea views. Azure Beach Club offers a trendy and vibrant atmosphere, perfect for enjoying delectable international cuisine and refreshing cocktails. Scape Skydeck, located on the rooftop, offers panoramic views of the ocean while serving a fusion of Asian and Western dishes. Ibiza Beach Club is a must-visit for its lively atmosphere, live entertainment, and Mediterranean-inspired menu. If you're looking for authentic Filipino flavors, Labuyo Native Restaurant is the place to go, offering a range of local specialties. For a more elegant dining experience, Cowrie Cove at Shangri-La Mactan, Cebu offers a menu of international and local delicacies in a beautiful beachfront setting. CookPub - Cebu Mactan is a popular spot for beer enthusiasts, offering a wide selection of craft beers and delicious pub food. Oriental Spice Gourmet is a hidden gem, serving authentic Chinese cuisine in a cozy and intimate setting. Lastly, Acqua Gazebo at Shangri-La Mactan Resort and Spa offers a tranquil setting by the poolside, where you can enjoy light bites and refreshing drinks. With such a diverse range of dining options, Shangri-La Mactan, Cebu ensures that every palate is satisfied.

Shop 'til you drop at Shangri-La Mactan, Cebu's Surrounding Shopping Landmarks

Located in the heart of Cebu, Shangri-La Mactan offers easy access to some of the city's most popular shopping destinations. Just a short drive away, you'll find the Artevalman Handicraft Market, where you can immerse yourself in the vibrant local culture and browse through a wide selection of unique handicrafts. For a more modern shopping experience, head to the Mactan Marina Mall, a bustling complex filled with a variety of shops, restaurants, and entertainment options. And if you're in need of some retail therapy, Gaisano Island Mall Mactan is the place to go, offering a wide range of stores and boutiques where you can find everything from fashion and electronics to home decor and groceries. With these fantastic shopping landmarks just a stone's throw away, Shangri-La Mactan, Cebu is the perfect base for both leisure and business travelers looking to indulge in some retail therapy.

Fantastic Amenities, Delicious Food, and Excellent Service

Shangri-La Mactan, Cebu is a truly remarkable hotel that offers a fantastic array of amenities and delicious food. This family-friendly resort is loved by many for its relaxing atmosphere and top-notch service. The rooms are impeccably clean, and the staff go above and beyond to ensure a comfortable stay. The kids' area is a hit among young guests, with friendly and welcoming staff who make sure the little ones have a great time. The service throughout the hotel is exceptional, with accommodating staff who are always ready to assist. The food at Shangri-La Mactan, Cebu is simply outstanding, with a wide selection of breakfast options that are both delicious and fresh. Guests rave about the excellent service, delectable cuisine, and the multitude of activities available. If you're looking for a truly memorable vacation, this hotel is the perfect choice.

Exceptional Customer Ratings at Shangri-La Mactan, Cebu

Shangri-La Mactan, Cebu in Cebu, Philippines has garnered exceptional customer ratings, making it a top choice for discerning travelers. With an impressive overall score of 8.8, this luxurious hotel offers an unforgettable experience that exceeds expectations. One of the highlights of Shangri-La Mactan, Cebu is its outstanding facilities, which have been rated at an impressive 9.1. From the moment guests step foot into this tropical paradise, they are greeted with world-class amenities that cater to every need. Whether it's lounging by the stunning infinity pool, indulging in a rejuvenating spa treatment, or enjoying a game of tennis, the hotel's facilities are designed to provide ultimate relaxation and entertainment. Another aspect that sets Shangri-La Mactan, Cebu apart is its exceptional staff performance, earning a remarkable rating of 9.0. The dedicated and attentive team goes above and beyond to ensure that every guest's stay is nothing short of perfection. From the warm welcome at check-in to the personalized service throughout the stay, guests can expect a level of hospitality that exceeds all expectations. The staff's genuine care and attention to detail create a truly memorable experience for every guest. Moreover, the hotel's cleanliness is highly regarded, with a rating of 9.1. Guests can rest assured that their rooms and common areas are immaculately maintained, providing a comfortable and hygienic environment. Additionally, the hotel's location, with a rating of 8.6, offers a perfect balance between tranquility and convenience. Situated on the beautiful island of Mactan, guests can enjoy breathtaking ocean views and easy access to nearby attractions. Shangri-La Mactan, Cebu's customer reviews speak volumes about the exceptional value, facilities, cleanliness, location, comfort, and staff performance that this hotel offers. With its commitment to providing an unforgettable experience, it is no wonder that this luxurious retreat is a top choice for travelers seeking a truly remarkable stay.

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Amenities and facilities



Most talked about facilities


124 mentions

Food & Dining

75 mentions

Swimming Pool

60 mentions


46 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Japanese
  • Korean
  • Russian
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Satellite/cable channels
  • Self-closing door
  • Shower
  • Slippers
  • Smoke detector
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]


Punta Engano Road | P.O. Box 86, Mactan Island, Cebu, Philippines, 6015


  • Mactan-Cebu International Airport (CEB)
    4.4 km 24 min drive
  • Bohol–Panglao International Airport (TAG)
    86.2 km 4.1 hour drive
Public transportation
  • Cebu North Bus Terminal
    10.5 km
  • Cebu South Bus Terminal
    14.0 km
Hospital or clinic
  • Dentist
    1.1 km
  • Parkmall
    9.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Fort San Pedro
    12.6 km
  • Casa Gorordo Museum
    12.7 km
  • Ayala Center
    12.7 km
  • Yap Sandiego Ancestral House
    12.8 km
  • Basilica De Sto. Nino
    12.9 km
  • Magellan's Cross
    13.0 km
  • Colon Street
    13.3 km
  • Taoist Temple
    14.8 km
  • Temple of Leah
    17.6 km
  • Tops Lookout
    17.9 km
Nearby landmarks
  • Shangrila's Mactan Ocean Wing
    350 m
  • Shangrila Mactan Shuttle Parking
    430 m
  • Seven Eleven
    670 m
  • Movenpick Resort
    680 m
  • Mactan Shrine
    830 m
  • Shopwise
    840 m
  • Sutukil Seafood Market
    940 m
  • Dentist
    1.1 km
  • BE Resorts Mactan
    1.2 km
  • Chateau By The Sea
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
  • For registered guests, maximum of 2 children 5 years and below per room may enjoy complimentary buffet meals at Tides Restaurant when accompanied by at least 1 paying adult. Additional children under 12 years old will be charged 50% of the adult price.
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • Rainbow Runner Speedboat (Max 7 adults per trip) PHP 7,500 net per way or USD 150.00 net per way
    BMW Series 5 (3-seater car) PHP 2,500 net per way or USD 50.00 net per way
    Toyota Fortuner (4-seater car) PHP 1,450 net per way or USD 29.00 net per way
    Toyota Grandia (8-seater car) PHP 1,450 net per way or USD 29.00 net per way
    Volkswagen Jetta (4-seater car) PHP 1,200 net per way or USD 24.00 net per way
    Shuttle bus (25-seater bus) PHP 200 net per person/way or USD 4.00 net per person/way
  • The following children’s meal plan is applicable for all Golden Circle members. When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge.
  • Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1450 PHP
  • Travel time to airport (minutes)20
The property
  • Number of floors9
  • Number of rooms 530
  • Year property opened1993

Property announcements

Breakfast buffet is provided free of charge for two adults and two children under 5 years old.
Additional children under 12 years old will be charged 50% of the adult price for breakfast buffet.

Reviews of Shangri-La Mactan, Cebu from real guests

Room comfort and quality9.1
Value for money8.1
High score for Cebu
9+ Exceptional (1,100)
8-9 Excellent (536)
7-8 Very Good (342)
6-7 Good (110)
<6 Below Expectation (140)
Guest Type
Room Type

Show reviews that mention 

Showing 2,228 verified guest comments
MISATO from Japan
Solo traveler
Stayed 3 nights in February 2020

It was a safe and comfortable trip.”

Airport transfer is 200 pesos round trip, and there is a Japanese female staff member, so even if you don't speak English, you can feel at ease. There are also many Japanese travelers, and most of the menus have Japanese translations. The grounds are spacious and comfortable. I decided to prioritize safety as I was traveling alone as a woman. I heard that the Philippines has a high rate of gun crimes, and the area outside the grounds doesn't seem to have a good security atmosphere, so considering the risk of being involved in trouble and having my card or valuables stolen, I am satisfied even with a price of around 30,000 pesos per night, and I can spend a relaxing time without any unnecessary worries. You can also enjoy the slightly decadent scenery typical of the Philippines from the window of the transfer car. It was like a scene from a movie. The dinner buffet was about 2,000 pesos for one person. The beach snacks and bar were about 1,500 pesos for salad, panini, and drinks. If you stay for 1-2 nights, there are marine activities and a pool, so you can enjoy yourself without leaving the hotel. Thank you very much.

Reviewed February 14, 2020
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Cleofe from Philippines
Family with young children
Deluxe Twin Room (Main Wing)
Stayed 1 night in June 2021

Summer Saturday at Shangrila Mactan, Cebu, Philippines”

wonderful short staycation during these trying times when the world suffer this pandemic crisis. Thankful for been able to enjoy even a short while at Shangrila Mactan. big pool my grandson enjoy all the amenities available during our stay. they even give free breakfast to my grandson who's age is almost 7yrs old come aug. 13. Shangrila Mactan one of the best or maybe the best hotel resort in the place. strictly follow health protocol, well guarded and big or huge ground for strolling. we enjoyed our fish feeding. We are very thankful also to agoda.com for the adds during the promo at the hotel we received senior discounts. Thank you Agoda. Thank you Shangrila. Thank you God for the good weather. God bless.

Reviewed June 08, 2021

Dear Cleofe, Thank you for such a heart-melting review. We are truly blessed to have guests like you, who appreciate the things that we do to make your stay special. We’d love to welcome you back and see you write more blissful memories in the sand. See you! Sincerely, Joost H.P.E. Folkers Resident Manager Shangri-La Mactan, Cebu

Responded July 02, 2021
Shangri-La Mactan, Cebu
MAYBELL from Philippines
Deluxe Room King
Stayed 1 night in May 2021


I and my husband were celebrating our wedding anniversary when we checked in. This is the best 5 star hotel to stay. The staff are so caring and make you feel loved, valued and very important wherever corner you are. They treated us fairly. The amenities are excellent. Foods are SUPERB! All I can say is a perfect place to stay.

Reviewed May 24, 2021

Dear Maybell, Fantastic review! Nothing brightens our day more than reading positive reviews from our guests. Thank you for your lovely words about the resort’s restaurants and bars, rooms, facilities and most especially our staff. We’d love to welcome you back and see you write more blissful memories in the sand. See you in Cebu! Warmest regards, Joost H.P.E. Folkers Resident Manager Shangri-La's Mactan, Cebu

Responded June 03, 2021
Shangri-La Mactan, Cebu
Mary from Philippines
Family with young children
Deluxe Twin Room (Main Wing)
Stayed 1 night in July 2021

the best beach in town! ”

Actually i didn't know how to swim, I learned at Shangrila cause the water is crystal clear and very inviting. stayed there for 3 days wanted to stay more. I couldn't get enough of the beach! will definitely come back again soon! Best service and staff too! thank you Shangrila for making our stay memorable! ☺️

Reviewed July 16, 2021
TETSUHARU from Japan
Deluxe Twin Room Sea View (Main Wing)
Stayed 3 nights in December 2019


I was very impressed with the hotel's attitude towards nature, as they have switched from plastic bottles to glass bottles for their mineral water. However, I was a bit disappointed to see some of the bottles floating in the sea, as they contain fish food. I believe they will change this soon, but it would be better to address it sooner rather than later. The beach is beautiful, and the garden is well-maintained, making it a pleasant place to walk around, except during the hot hours of the day. Personally, I would be happy if there were a running course, but since it would only be used by less than 1% of the guests, the current situation is sufficient. Overall, it is a comfortable and pleasant place to stay, and I would love to come back again and again, especially since the massages are affordable and of good quality, and there is a decent restaurant nearby if you don't mind walking.

Reviewed January 02, 2020
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