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Entrance, Shera Inn Hotel in Almaty
Deluxe Double Room , Shera Inn Hotel in Almaty
Lobby, Shera Inn Hotel in Almaty
Lobby, Shera Inn Hotel in Almaty
Swimming pool, Shera Inn Hotel in Almaty
Swimming pool, Shera Inn Hotel in Almaty
Fitness center, Shera Inn Hotel in Almaty

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8.0

Excellent

1,396 reviews

1,396 reviews

Housekeeping1
See map
See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Ark Gallery 620 m
Art Samal Gallery 620 m
ACS 700 m
DOSTYK PLAZA 870 m
Ramstor 950 m
Almaty Television Tower 1.0 km
Central State Museum 1.2 km
Presidential Palace 1.3 km
Republican Palace of Schoolchildren 1.4 km
Vogue 1.6 km

Shera Inn Hotel

Khadzhimukan St 47, Bostandyk District, Almaty, Kazakhstan, 050067 - See map

Conveniently situated in the Bostandyk District part of Almaty, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Steamroom

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "Please inform Shera Inn Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas."
Announcements by hotel (1)
Please inform Shera Inn Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Almaty every 16 minutes on Agoda.com
Value for money6.5
Location rating7.1
Nearest airportAlmaty International Airport (ALA)
Distance to airport15.0 km

Rooms available at Shera Inn Hotel

Standard King Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
King Suite
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive Suite
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Shera Inn Hotel offer shuttle service for getting around?

For your ease of travel around the city, Shera Inn Hotel provides None right at your doorstep making it simple for you to get to places quickly.

Does Shera Inn Hotel offer spa services?

You can enjoy your stay at Shera Inn Hotel even more by enjoying the property's available spa services that are offered for all its valuable guests to make your evening or night even better.

Does Shera Inn Hotel provide laundry services?

Yes! Shera Inn Hotel features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Is car parking available at Shera Inn Hotel?

Shera Inn Hotel has car park nearby free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Shera Inn Hotel?

Shera Inn Hotel's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Shera Inn Hotel most popular?

Shera Inn Hotel's most popular month where verified visitors have stayed the most is in March.

What do verified guests love most about Shera Inn Hotel?

Past guests that stayed at Shera Inn Hotel have given this property a rating of 7.765 for its exceptional cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Shera Inn Hotel's swimming pool?

60.0% of our past guest assessments have given an optimistic review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Shera Inn Hotel down in the review section.

What is the average rating that verified Business travelers' have given to Shera Inn Hotel?

Past business travelers that have stayed at this property have given Shera Inn Hotel an average rating of 8.1. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Shera Inn Hotel?

Verified group travelers that have stayed at this property have given Shera Inn Hotel an average rating of 8.1. You can find more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Shera Inn Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Shera Inn Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Clean hotel."

    Adham

    |

    October 6, 2022

  • 9.2

    Exceptional
    Staff 

    "Polite staff."

    Adham

    |

    October 6, 2022

Overall rating:

8

Excellent
1,396 reviews
Cleanliness
8.1
Facilities
6.6
Location
7.1
Read all reviews >
More about Shera Inn Hotel

More about Shera Inn Hotel

Located in Almaty, 11 km from Medeo, Shera Inn Hotel boasts a terrace and views of the mountains. Guests can enjoy a meal at the restaurant. Certain rooms have a seating area to relax in after a busy day. Rooms include a private bathroom. For your comfort, you will find bath robes, slippers and free toiletries. A flat-screen TV with satellite channels is featured. Shymbulak is 21 km from Shera Inn Hotel, while Kok Tobe Mountain is 3.8 km away. The nearest airport is Almaty International Airport, 18 km from the property.

Show less

Amenities and facilities

Good
Facilities

6.6

Languages spoken
  • English
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service

Food and dining

Restaurants on site
Valletta
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Duran Bar and terrace
  • Cuisine: European, Italian, Japanese
  • Menu: Buffet
Lobby Bar Vienna
  • Menu: Buffet

Location

Khadzhimukan St 47, Bostandyk District, Almaty, Kazakhstan, 050067
Very good
Location

7.1

Airports
  • Almaty International Airport (ALA)
    15.0 km
  • Boraldai Airport (BXJ)
    15.6 km
Hospital or clinic
  • International SOS Clinic
    1.7 km
Convenience store
  • Small Convenience Store
    850 m
Cash withdrawal
  • ATM
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00

Property announcements

Please inform Shera Inn Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews of Shera Inn Hotel from real guests

Provided by verified guests of Agoda
6.5
Good
Cleanliness8.1
Facilities6.6
Location7.1
Service6.5
Value for money6.5
High score for Almaty
Rating
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (5)
Time of the year
Mar - May (3)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (0)

Show reviews that mention 

Showing 7 verified guest comments
5.2
Kirill from India
Solo traveler
Standard King Room
Stayed 4 nights in April 2023

Above average”

Very bad internet Hotel already looks old (but was opened not the long time ago) Staff isn't helpfull and don't care Overpriced

Reviewed April 07, 2023

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9.2
Exceptional
Adham from United Arab Emirates
Business traveler
Standard King Room
Stayed 2 nights in October 2022

Decent hotel”

Clean hotel. Polite staff. They arranged transfer from airport. The only issue I had was that toilet flash was not working. They use a faucet instead which is very inconvenient.

Reviewed October 06, 2022

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7.2
Very good
Assel from Kazakhstan
Business traveler
Standard King Room
Stayed 2 nights in October 2016

Good but remote hotel”

I liked that it was a new hotel and it was relatively close to the bustling city. However, hotel staff informed the transport company on the number of days I was coming and how I made the booking. I guess this should be kept private and the staff should be trained how to treat customers. The breakfast was also a bit below the 4* level. All in all, good new hotel, but I won't come back here unless my usual hotel in Almaty will be fully booked.

Reviewed December 26, 2016

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3.2
Won from South Korea
Group
King Suite
Stayed 5 nights in March 2023

사기꾼들”

이 호텔에는 아무도 머무르지 않기를 권유합니다. 한국분들 이시라면 한국인이 바보가 아니란걸 보여줘야 합니다. 경찰과 짜고치고 한국인들을 우습게 여기는 처사들을 벌받게 하고 싶습니다. 30년 넘게 사업과 여행으로 많은 곳을 다녀봤지만 이런 글을 쓰는 것도 처음입니다. 정말 사악한 것들이 또아리를 틀고있는 호텔입니다. 카자흐스탄인들의 이미지를 더럽혔습니다. 아니면 이들은 원래 이런지? 앞으로 카자흐스탄 사람들을 곱게 바라보지 않겠습니다. 참으로 더럽네요!

Reviewed March 26, 2023

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2.0
Elena from Kazakhstan
Solo traveler
King Suite
Stayed 1 night in July 2023

Acceptable”

Не заселили, говорят не забронировано 😬😬

Reviewed July 22, 2023

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5.6
Dima from South Korea
Business traveler
Standard King Room
Stayed 1 night in March 2023

Above average”

Элементарно нет электрочайника в номерах. Обслуживание в ресторане вообще 0. Поведение персонала ни как с гостем, а как сдругом. Особенно у особей мужского пола. Единственные адекватные были две девочки с ресепшена небольшого ростика и дамы которые убирают номера. Шум от электрощитка, который находилс возле кровати очень раздражал. А также шум от вытяжки в туалете, который сам по себе включалс и отключился, т.к. не было контроллера. Попросил вызвать техника, пришёл через 3 часа в 12 ночи и то со второго звонка. Пришёл какой то старик, открыл дверь своим ключом, что вообще запрещено. Зашёл, и начал искать панель регулировки, т.е. этот товарищ вообще не имел понятия где что находится. В итоге пошёл за ключом от электрощитка и пропал. Благо девушка с ресепшена адекватная попалась и в итоге в 2 часа ночи переселили в другой номер, где была такая же беда, но не такой сильный шум был. Как оказался в туалете стоит общая вытяжка.

Reviewed March 24, 2023

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2.8
Saltanat from Kazakhstan
Family with teens
Standard King Room
Stayed 3 nights in October 2021

Кто дал 4 звезды им?”

Отвратительный отель, полотенца застиранные, одеяло ватное, матрац ужасный, завтраки скудные, слышимость как будто без двери номера, пахнет сыростью….. заберите у них звезду, это отель 3 с натяжкой. Кроме расположения и фасада здания , нет ничего путного, просто уехали на следующий день, никому не советую

Reviewed November 02, 2021

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