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Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort
Sheraton Okinawa Sunmarina Resort

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8.6

Excellent

4,014 reviews

4,014 reviews

View40
Beach28
Housekeeping25
See map

8.5

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Sun Marina Beach 80 m
Rizzan Sea-Park Beach 400 m
Fuchaku Beach 580 m
Okinawa Kokusai Golf Club 650 m
Okinawa Institute of Science and Technology 2.3 km
Nakahide Coast 2.9 km
Yaka IC 3.7 km
San-A Ishikawa Shopping Town 3.7 km
Ishikawa Fishing port 3.9 km
Town Plaza Kanehide Ishikawa 3.9 km
2021

Sheraton Okinawa Sunmarina Resort

66-1 Fuchaku, Onna-son, Kunigami-gun, Onna, Okinawa Main island, Japan, 904-0494 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Onna part of Okinawa Main island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Naha Airport. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. The property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Okinawa Main island every 1 minutes on Agoda.com
Value for money8.2
Location rating8.5

Rooms available at Sheraton Okinawa Sunmarina Resort

Excellent
Room comfort & quality

8.4

Premium Ocean Twin 2 Beds - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 semi double beds
Enter dates to see prices
Premium Ocean Twin 3 Beds - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Premium Ocean Twin 4 Beds - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 single beds and 2 semi do...
Enter dates to see prices
Premium Ocean King 1 King Bed - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
Enter dates to see prices
Premium Ocean King 1 King and 1 Bed - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 single bed and 1 king bed
Enter dates to see prices
Premium Ocean King 1 King and 2 Bed - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Premium Lanai Room for 2 People - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Premium Lanai Room for 3 People - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 single bed and 2 semi dou...
Enter dates to see prices
Premium Lanai Room for 4 People - South Tower Package
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 semi double beds and 2 si...
Enter dates to see prices
Premium Ocean Twin 2 Beds - South Tower
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Sheraton Okinawa Sunmarina Resort have a hot tub?

Sheraton Okinawa Sunmarina Resort does not have a hot tub.

What time is check-in and check-out at Sheraton Okinawa Sunmarina Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Okinawa Sunmarina Resort?

For those who wish to drive their own cars, Sheraton Okinawa Sunmarina Resort has a car park right on site for maximum convenience. Parking is available for a fee of 500 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Okinawa Main island with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sheraton Okinawa Sunmarina Resort?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Sheraton Okinawa Sunmarina Resort. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 3630 JPY for adults and 1500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Okinawa Sunmarina Resort?

Sheraton Okinawa Sunmarina Resort features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Sheraton Okinawa Sunmarina Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Sheraton Okinawa Sunmarina Resort. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Sheraton Okinawa Sunmarina Resort?

On-site venues and convenient event services make Sheraton Okinawa Sunmarina Resort an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 140 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Okinawa Sunmarina Resort?

Sheraton Okinawa Sunmarina Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Sheraton Okinawa Sunmarina Resort?

Restaurants including Dining Room SENSES, The Grill and Ryukyu Dining Fuchaku 58 Banchi are popular in Sheraton Okinawa Sunmarina Resort’s neighborhood which is known as Onna.

What are popular attractions near Sheraton Okinawa Sunmarina Resort?

Guests at Sheraton Okinawa Sunmarina Resort can easily visit Cape Maeda, Ryukyu Mura and Forest Adventure in Onna located in the Onna area.

What popular beaches are close to Sheraton Okinawa Sunmarina Resort?

Guests at Sheraton Okinawa Sunmarina Resort can easily visit Sun Marina Beach, Rizzan Sea-Park Beach and Nabii Beach in the Onna area.

What popular natural sightseeing spots are close to Sheraton Okinawa Sunmarina Resort?

Sheraton Okinawa Sunmarina Resort is located in the Onna area, which is famous for natural sightseeing destinations such as Blue Cave and Marine Club Nagi.

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Explore the neighborhood

What people love about Sheraton Okinawa Sunmarina Resort

  • 8.4

    Excellent

    "It’s a beautiful hotel and we found a great deal on Agoda."

    Jennifer

    |

    August 28, 2022

  • 10

    Exceptional

    "Their services were excellent."

    Ka

    |

    March 27, 2022

  • 10

    Exceptional

    "love the lobby with game room and open fish aquarium."

    Jessica

    |

    June 13, 2021

Property ranking|Compared to 1,951 Okinawa Main island properties
See all rankings
Room comfort score
8.4/10
Service score
9/10
Cleanliness score
9/10
Location score
8.5/10
Better than
94
%
of Okinawa Main island properties
Better than
93
%
of Okinawa Main island properties
Better than
92
%
of Okinawa Main island properties
Better than
91
%
of Okinawa Main island properties
Overall rating:

8.6

Excellent
4,014 reviews
Cleanliness
9.0
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
Tidy & neat room, delicious food, various facilities for all...
Tsz from Hong Kong SAR, China
Family with young children
More about Sheraton Okinawa Sunmarina Resort

More about Sheraton Okinawa Sunmarina Resort

Sheraton Okinawa Sunmarina Resort

Take a dose of vitamin sea and revitalize your soul with a comfort stay at Sheraton Okinawa Sunmarina Resort.
Take advantage of a wealth of unrivaled services and amenities at Sheraton Okinawa Sunmarina Resort. Stay connected throughout your stay with free internet access provided. Your explorations of Okinawa Main island can be assisted with the taxi services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Sheraton Okinawa Sunmarina Resort. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Sheraton Okinawa Sunmarina Resort. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Sheraton Okinawa Sunmarina Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Sheraton Okinawa Sunmarina Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Sheraton Okinawa Sunmarina Resort. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Sheraton Okinawa Sunmarina Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, diving and wind surfing. You won't need to go far to play some water sports, with the convenience of watersports equipment rentals, boats and canoes provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course, dart board, ping-pong table and tennis court.
No need to go anywhere after dinner -- play with friends or family at the games room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

This hotel's facilities score higher than 95% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 93% of accommodations in the city.
This accommodation beats more than 94% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Beach

76 mentions

Breakfast

28 mentions

View

20 mentions

Swimming Pool

19 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

Dining Room SENSES

  • Cuisine: European, Japanese, Local
  • Menu: Buffet, A-la-carte

The Grill

  • Cuisine: European, Seafood, Steakhouse
  • Menu: Buffet
Location
66-1 Fuchaku, Onna-son, Kunigami-gun, Onna, Okinawa Main island, Japan, 904-0494
Excellent
Location

8.5

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children Policy

    Infant 0-5 year(s) - Stay for free if using existing bedding. Note, if you need a bed there may be an extra charge.

    Children 6-12 year(s) - Children 6 years and above are considered as adults. Adult rates will be applied and beds will be provided. Please include children as adults when searching for available rates.

    *Extra beds are dependent on the room you choose, please check the individual room policy for more details.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Outdoor pool is available at no additional charge and close from November to the middle of March. Please contact the property for more information.
  • Indoor pool and sauna are available at an additional charge and open throughout the year. Guests are required to purchase Resort Pass at the property. Please contact the property for more information.
  • The airport shuttle bus service indicated here is not operated by the property. It is operated by Okinawa Airport Limousine Bus. Additional charges apply.
  • The bus will stop by other major hotels in the area before arriving at the property. For further queries, please contact the property directly.
  • The property can be reached by different transportation options as below;

    1. CAR: 60 minutes from Naha Airport. Please exit at Ishikawa Interchange on Okinawa Expressway

    2. AIRPORT LIMOUSINE BUS: ”AREA C" Naha Airport – (Okinawa Expressway) – Sheraton Okinawa Sunmarina Resort
    - Duration: approximately 1 hour 20 minutes from Naha Airport
    - Fee: JPY 1,630 per adult, JPY 820 per child (from 3 to 11 years old) and complementary for infants (2 years old and under)
    - Inquiries: Airport Limousine Information Center (Open from 09:30 AM to 06:00 PM)

    3. OKINAWA AIRPORT SHUTTLE: Please get off at "Sun Marina Beach Mae" stop. The property is 3 minutes on foot from the bus stop.
    - Duration: approximately 1 hour 30 minutes from Naha Airport
    - Fee: JPY 1,400 per adult, JPY 700 per child (elementary school students) and complementary for infants (6 years old and under)
    - Inquiries: Naha Airport Information Center (Open from 09:00 AM to 09:00 PM)

    4. LOCAL BUS: NO.20 NAGO-NISHI ROUTE & NO.120 NAGO-NISHI AIRPORT ROUTE. Please get off at “Sunmarina Hotel Mae” stop. The property is 3 minutes on foot from the bus stop.
    - Duration: approximately 1 hour 45 minutes from Naha Airport.
    - Fee: JPY 1,380 per way
    - Inquiries: Okinawa Bus and Ryukyu Bus

    5. Taxi: 60 minutes from Naha Airport. Fee is approximately JPY 15,000 from Naha Airport (depending on traffic conditions).
  • Baby cribs and bed guards are available free of charge based on availability. Please inquire in advance, and we will do our best to accommodate your request.
  • 《For the safety of all guests and employees, we will be asking for cooperation on the following》 1. Body temperature screening upon entry to the building 2. Use of hand sanitizer upon entry to the building 3. Wear face masks inside the hotel 4. Fill out a simple health checklist
  • For guests 16 years and older, the same rate as for adults will be charged for 3 or more people, and the rate will vary depending on the date of stay.

    We will prepare extra beds according to the number of additional people, so we appreciate your understanding in advance.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1630 JPY
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)3630 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants3
  • Number of rooms 246
  • Room voltage100
  • Year property opened1987
  • Most recent renovation2016

Parking

  • Daily parking fee500 JPY
Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. The property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Sheraton Okinawa Sunmarina Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.8
Location8.5
Room comfort and quality8.4
Service9.0
Value for money8.2
High score for Okinawa Main island
Rating
9+ Exceptional (757)
8-9 Excellent (467)
7-8 Very Good (483)
6-7 Good (124)
<6 Below Expectation (135)
Time of the year
Mar - May (632)
Jun - Aug (425)
Sep - Nov (486)
Dec - Feb (423)
All guests (3,456)
All room types
All languages

Show reviews that mention 

Showing 1,966 verified guest comments
12345
10.0
Exceptional
Pohchin from Singapore
Family with young children
High Floor Deluxe 2 Beds - Main Tower
Stayed 2 nights in October 2019

5 star experience!”

We booked 2 nights at Ocean View bedroom - the room was spacious with a nice view of the beach. Breakfast was good and there is a lego play area for the young kids while we enjoyed our breakfast. The kids also loved the play area (bubble pool and indoor playground). The private beach is clean - though the water is quite cold in mid October. We spent time at the outdoor pool instead - it's got 2 water slides with different height requirements. The lifeguard on duty helped save our boy (3 years old) as he came off the slide! Thanks so much! The kids also enjoyed lighting up handheld fireworks/sticks at night, and feeding the fishes in the reception area. Another big thanks for Masako-san from the Rooms department. We left a bedtime toy and a kiddy bag in the room but Masako and her team managed to locate them and arranged to mail the items back to us. Thank you Masako-san! We would love to come back here again some time.

Reviewed October 30, 2019

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Dear "Pohchin", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your time spent to share your experiences. We are pleased that you and your family liked the hotel facilities and staff services and had a wonderful time with us. Also we are happy to know that Masako and our team could help you get the items left delivered back to where they belong. Thank you again, and we look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded October 31, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Lay from Singapore
Couple
Deluxe Room Ocean View 2 Beds - Main Tower
Stayed 3 nights in March 2019

Simply fall in love with the marine life pond”

Everything was perfect. Well greeted and assisted by your staff on our 1st day at the main drive way (entrance). That was extremely helpful for first timers. Love your pond which has a wide variety of fishes and other marine life, especially the shy Octopus. I always happy to see them before and after I return to the hotel. The only point that could be better was the housekeeping hours. But it only happened on Day 2 where we slept past 10am (arrived day 1 at late afternoon after flights). The main door was not sound proof and we heard all the noises along the corridor where it was the peak of housekeeping activities... noises from plastic bags, bottles or items banging on each other at fast speed and staff communicating with guest next door. Other than this once off incident where we happened to sleep in and woke up late, the rest of our stay - all good. Good location, spacious car park, marine life, beach and all facilities. Keep up the good job. We will be back!

Reviewed March 25, 2019

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Dear "Lay", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your precious time spent in sharing your experiences. We are delighted that we could meet your expectations in staff service and facilities, and we also appreciate your high evaluation. We have made a note of your comments on the housekeeping hours and noise, which will be shared and considered to improve the procedures where necessary. Thank you for your honest feedback, and please accept my apologies for inconveniences caused. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort when traveling to Okinawa again in the future. With my best regards, Jean-Raphael Felus General Manager

Responded March 29, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Ka from Hong Kong SAR, China
Couple
Stayed 2 nights in December 2019

Wonderful Stay”

Their services were excellent. We arrived late at night and still they greeted my once we stepped in the hotel. A lady (sorry I forgot her name) helped us with luggage and guided us to the room. We were introduced all facilities and services clearly. There are aquarium area and big souvenir shop in the hotel, as well as a whole building of fitness center. Even on our check out day, staff are nice to keep our luggage and helped us with the transportation.

Reviewed March 28, 2022

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Dear Ka, Thank you very much for having stayed at Sheraton Okinawa Sunmarina Resort back in 2019, and thank you as well for taking your precious time to share your experiences. We are pleased that we were able to provide the heartfelt care and services and that you fully enjoyed your stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded April 07, 2022
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Lin from Singapore
Family with young children
Double Room Ocean View - Main Tower
Stayed 2 nights in September 2019

Kid-Friendly Hotel with ample activities!”

Location is ideal to make road trips to nearby attractions; near to Family Mart and the stretch of restaurants. This hotel is suitable for families with young children, with Game room, Console games, Graffiti wall, Indoor Playground, Pool w/ Slides and of course, the beach! Perfect getaway in the summer (perhaps more crowded with the locals too)! note: Parking is not FOC - 500yen/day which is reasonable.

Reviewed September 15, 2019

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Dear "Lin", Thank you very much for having chosen Sheraton Okinawa Sunmarina Resort for your home away home, and thank you also for taking a moment to share your feedback. We are delighted that you and your family liked the hotel facilities and activities and fully enjoyed your stay with us. Your high evaluation is truly appreciated. Thank you again, and we look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded September 17, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Catherine from Japan
Family with young children
Deluxe Room Ocean View 3 Beds - Main Tower
Stayed 1 night in February 2020

Exceptional”

We stayed here last February for our late Valentine celebration with our kids. They have an indoor play area for the kids which was a big plus for winter months. Buffet are delicious and staffs are friendly. I just wish that the rest of the amenities are free for stayed in guests. We're kinda bummed cause we have to pay add'l extra fee for that.

Reviewed March 14, 2020

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Dear "Catherine", Thank you very much for staying at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your precious time to share your experiences. We are delighted to know that you and your family liked the resort including the hotel facilities and food experience and enjoyed your stay with us. We also appreciate and have made a note of your feedback on the charges which we will keep on our record in order to review and consider when necessary. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded March 17, 2020
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Irene from Japan
Family with young children
Premium Ocean King 1 King Bed - South Tower
Stayed 1 night in September 2019

Love it here!!”

My husband and I loved it here. We initially reserved as a couple, but we didn’t find a babysitter so brought our son along and it was better than I imagined. So many facilities and activities for a 19 month old! Everything else was so breathtaking. I did not want to leave!

Reviewed September 07, 2019

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Dear "Irene", Thank you very much for having stayed at Sheraton Okinawa Sunmarina Resort, and thank you also for taking a moment to share your experience. We are delighted that you and your family fully enjoyed the hotel facilities and activity programs, and that we could help you make unforgettable family memories. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager 

Responded September 09, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Huai-Hsuan from Taiwan
Family with teens
Deluxe Room Ocean View 2 Beds - Main Tower
Stayed 2 nights in June 2019

Exceptional”

We really enjoyed our stay. Everything is wonderful. Although hotel charged extra fee for beach activities and parking, price is acceptable. Hotel staff are extremely friendly. My son had a high fever during the midnight and they gave us lots of help. Will definitely visit here again!

Reviewed June 20, 2019

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Dear "Huai-Hsuan", Thank you very much for having chosen Sheraton Okinawa Sunmarina Resort, and thank you also for taking a moment to share your experience. We are delighted to know that we could meet your expectations in the staff service and marine activities. Your high evaluation is truly appreciated. We hope that your son has already fully recovered and look forward to seeing you and your family again at Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded June 21, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Emerson from Japan
Family with young children
Partial Twin with Balcony No View 2 Beds - Main Tower
Stayed 2 nights in June 2021

Great getaway”

This place was awesome for the 2 days. Didn’t even have to leave the area every thing was there from beach to pools and zip line. Kids both under age 6 enjoy it so much they wanted to come back every weekend.

Reviewed June 13, 2021

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Dear Emerson, Thank you very much for staying at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your precious time to share your experiences. We are pleased that you and your family enjoyed the beach and activities, and that we were able to help you make unforgettable family memories. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded June 21, 2021
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Ka from Hong Kong SAR, China
Group
Double Room Ocean View - Main Tower
Stayed 2 nights in March 2019

Marvelous Resort!!”

Enjoy the stay. Nice environment and pleasant staff. Will stay again in next return. Room is neat and tidy. There are restaurants around in 10-minute walk. Family mart in 5-minute.

Reviewed May 07, 2019

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Dear "Ka", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your time spent to write a review. We are pleased that the hotel environment and staff service met your expectations and you had such a wonderful stay with us. Your high evaluation is also truly appreciated. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded May 13, 2019
Sheraton Okinawa Sunmarina Resort
9.6
Exceptional
Kai from Hong Kong SAR, China
Family with young children
Double Room Ocean View - Main Tower
Stayed 4 nights in April 2019

Wonderful services, quality dining, beatiful beach, perfect for both couples and family.”

We stay in Sheraton Sunmarina for 4 night with our 2 year old kid. There is a pool full of different kind of fishes at the reception lobby. Our 2 year old kid felt so excited and spend over 30 mins on fish feeding and seeing. The facilities and environments are perfect for family and couple. We stay at the hotel for dinner in the first night we arrived. The variety and quality of food is much above our expectation with reasonable price. There is a FamilyMart in walking distance. Thr nearest Aeon only take 10 mins drive as well.

Reviewed April 12, 2019

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Dear "Kai", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you for your time spent to provide a feedback. We are delighted that you liked the resort environment and facilities like the marine life encounter in the lobby, and that you enjoyed the dinner at the hotel. Your high evaluation is truly appreciated. Thank you again, and we hope that you will choose to return to Sheraton Okinawa Sunmarina Resort when traveling to Okinawa again in the future. With my best regards, Jean-Raphael Felus General Manager

Responded April 19, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Jessica from United States
Couple
Double Room Ocean View - Main Tower
Stayed 2 nights in June 2021

STAY HERE!”

If you like activities, scenery, and sports, this is your hotel! The zip line and glass bottom boat were a blast. Also love the lobby with game room and open fish aquarium.

Reviewed June 13, 2021

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Dear Jessica, Thank you very much for staying at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your precious time to share your experiences. We are delighted that you liked the hotel facilities and activities, which helped you have a most pleasant and enjoyable stay. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded June 21, 2021
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Fion from Malaysia
Couple
Double Room Ocean View - Main Tower
Stayed 2 nights in April 2019

Spectacular view ”

Prefect accommodation if you need a sea view. Just take note you need pay for 500 Yen for parking per day.

Reviewed April 14, 2019

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Dear "Fion", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you for your time spent to provide a feedback. We are delighted to know that you liked the view from the hotel and enjoyed your stay with us. Your high overall evaluation is truly appreciated. We hope that you will choose to stay again at Sheraton Okinawa Sunmarina Resort for your return trip to Okinawa. With my best regards, Jean-Raphael Felus General Manager

Responded April 19, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
YEUNG from Hong Kong SAR, China
Family with young children
Stayed 2 nights in September 2019

very convenient resort and polite ”

helpful for getting baby bed and bath which I mostly loved their services, its worth to go again...

Reviewed September 19, 2019

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Dear "YEUNG", Thank you very much for having stayed at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking a moment to write a review. We are delighted that we could meet your expectations in the services and amenities offered, and your high evaluation is truly appreciated. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded September 20, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Wenli from Hong Kong SAR, China
Business traveler
Stayed 1 night in May 2019

TANG Lily from Hong Kong”

The view is very nice and there is a lot of outdoor activities that can enjoy, i will definitely go again.

Reviewed May 07, 2019

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Dear "Wenli", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your time spent to write a review. We are delighted that you liked the view from the hotel and fully enjoyed the marine/outdoor activities during your recent stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded May 13, 2019
Sheraton Okinawa Sunmarina Resort
9.6
Exceptional
Tze from Australia
Family with young children
Double Room Ocean View - Main Tower
Stayed 4 nights in December 2018

Amazing view from balcony”

Great view from Room. One downside is they don’t provide baby cot, however there was a nice hotel staff helped us to set up the sofa bed for my toddler to prevent him from fallen off the bed with bed guards.

Reviewed January 05, 2019

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Dear "Tze", Thank you very much for your recent stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking a moment to share your experiences. We are delighted that you enjoyed your stay including the view from the room and appreciate your high evaluation. We are sorry that a baby cot was not available for the period of your stay. We do provide a baby cot for guests to use in the room, so please let us know at the earliest possible the next time you choose to stay with us. Thank you again, and we look forward to seeing you again soon at Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded January 10, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
Abror from Japan
Family with young children
Partial Twin with Balcony No View 2 Beds - Main Tower
Stayed 8 nights in April 2020

Beautiful sea”

Great place, location, beach, food. Everything was very pleasant

Reviewed April 16, 2020

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Dear "Abror", Thank you very much for staying at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your precious time to share your experiences. We are delighted to know that we could meet your expectations in everything you experienced at our resort and that you fully enjoyed your stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded April 22, 2020
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
TSANG from Hong Kong SAR, China
Family with young children
Stayed 2 nights in July 2019

Nice resort”

Everything is good. Maybe just improve the choices of restaurant

Reviewed July 15, 2019

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Dear "TSANG", Thank you very much for having chosen Sheraton Okinawa Sunmarina Resort, and thank you as well for taking a moment to share your experience. We are delighted that we could meet your expectations, and you fully enjoyed the stay with us. Your comment on the restaurant options is also appreciated. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded July 19, 2019
Sheraton Okinawa Sunmarina Resort
10.0
Exceptional
KWAN from Hong Kong SAR, China
Family with young children
Stayed 1 night in November 2019

Exceptional”

Very nice hotel. Nice room, nice beach and facilities.

Reviewed November 29, 2019

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Dear "KWAN", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your precious time spent in sharing your experiences. We are delighted that you liked the hotel facilities, guest room, and the beach and that you enjoyed your stay with us. Your high evaluation is truly appreciated. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded December 04, 2019
Sheraton Okinawa Sunmarina Resort
9.6
Exceptional
KA from Hong Kong SAR, China
Couple
Double Room Ocean View - Main Tower
Stayed 1 night in February 2020

Exceptional”

Airport shuttle can arrive directly to hotel. Hotel is full of all kinds of activity and have its own beach. Breakfast is excellent. Many restaurants are within walking distance.

Reviewed February 10, 2020

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Dear "KA", Thank you very much for staying at Sheraton Okinawa Sunmarina Resort, and thank you as well for taking your precious time to share your experiences. We are pleased that you liked the activities and breakfast and enjoyed your stay with us. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded February 18, 2020
Sheraton Okinawa Sunmarina Resort
9.6
Exceptional
CHENG-WEN from Taiwan
Family with young children
Premium Ocean Twin 2 Beds - South Tower
Stayed 2 nights in October 2019

wonderful and luxurious ”

It was a nice experience stay with sunmarina resort,the facilities are so good and fun, we spend whole day there and no need to go out, especially the beach side is my favorite!

Reviewed October 15, 2019

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Dear "CHENG-WEN", Thank you very much for your stay at Sheraton Okinawa Sunmarina Resort, and thank you as well for your time spent to share your experiences. We are delighted that you liked the resort and beach and fully enjoyed your stay with us. Your high evaluation is truly appreciated. We look forward to welcoming you back to Sheraton Okinawa Sunmarina Resort. With my best regards, Jean-Raphael Felus General Manager

Responded October 18, 2019
Sheraton Okinawa Sunmarina Resort
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