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8.6
Excellent
8,406 reviews
8,406 reviews
"Very clean."
"Room was very clean and well appointed."
"Great and convenient location."
"Room fitted us perfectly and great size."
"The room was spacious, and had great AC/ventilation."
9.6
Exceptional
Location rating score
Shibuya Excel Hotel Tokyu
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shibuya, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.
160 meters to public transportation
Front desk [24-hour]
Airport transfer
Excellent breakfast
Excellent view
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Restaurants
Breakfast [buffet]
Coffee shop
18 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 0.0 Km |
Location rating | 9.6 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 14.1 km |
What dining options are offered at Shibuya Excel Hotel Tokyu?
Start your day with Shibuya Excel Hotel Tokyu's available dining options such as International cuisine to experience what's offered at this property!
What bars are nearby Shibuya Excel Hotel Tokyu?
While lodging at Shibuya Excel Hotel Tokyu, enjoy your evening or night out at Tableaux Lounge, Restaurant Bar Cay, and Unit (Shibuya) to make the most out of your nightlife.
When was Shibuya Excel Hotel Tokyu built?
Shibuya Excel Hotel Tokyu was built in 2000.
What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's view?
64.0% of our past customer testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.
What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's pet services?
67.0% of our past customer ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.
What is the average rating that verified Families with young children have given to Shibuya Excel Hotel Tokyu?
Verified families with young children that have stayed at this property have given Shibuya Excel Hotel Tokyu an average rating of 8.5. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What dining places are in close proximty of Shibuya Excel Hotel Tokyu?
Shibuya Excel Hotel Tokyu’s local community is Shibuya which includes popular restaurants such as Coucagno, MIMASUYA, and Kaikaya.
Is breakfast offered at Shibuya Excel Hotel Tokyu?
Wake up to an incredible buffet and continental breakfast at Shibuya Excel Hotel Tokyu. Guests can enjoy breakfast offered with an additional charge of 3388 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
9.6
"Very clean."
Thomas
|
September 17, 2023
10
"Room was very clean and well appointed."
Mark
|
August 26, 2023
10
"Great and convenient location."
Patrick
|
September 19, 2023
Experience Comfort and Convenience at Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu is a 4-star hotel located in the bustling city of Tokyo, Japan. The hotel boasts a range of facilities to ensure guests have a comfortable and convenient stay. Guests can enjoy a cup of coffee at the hotel's coffee shop, or indulge in a delicious meal at the onsite restaurant. Room service is also available for those who prefer to dine in the comfort of their own room. Safety deposit boxes are provided for guests' peace of mind, and airport transfers can be arranged upon request. The hotel features air conditioning, daily newspaper, in-house movies, hair dryer, television with satellite/cable TV, and Wi-Fi in public areas. Guests can also enjoy a relaxing massage during their stay. For those driving, car parking is available onsite with charges applied. Luggage storage and daily housekeeping are also provided. Guests can start their day with a breakfast buffet, including a continental breakfast, before heading out to explore the city.
Room Types at Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu offers a wide range of room types to cater to every guest's needs. From the Corner Superior Shibuya Scramble Crossing View Twin Room with a stunning view of the city to the Excel Small Double Room with a cozy single bed, guests can choose from various options. The Standard Quadruple Room with four single beds is perfect for families or groups, while the Superior Premier Double Room with a king-size bed is ideal for couples. The hotel also has Single Rooms, Twin Rooms, Triple Rooms, and Quad Rooms to accommodate different group sizes. All rooms are non-smoking, with some located on the 7th-12th floor and others on the 13th-19th floor, offering different views of the city. Check-in and check-out times may vary depending on the room type.
Explore the Best of Shibuya from Shibuya Excel Hotel Tokyu
Located in the heart of Tokyo's bustling Shibuya district, Shibuya Excel Hotel Tokyu is surrounded by some of the city's most iconic landmarks and attractions. Just a short walk away, guests can visit the stunning Meiji Jingu shrine and pay their respects to the Emperor Meiji and Empress Shoken. For a taste of Tokyo's vibrant street culture, Shibuya Crossing and the bustling Shibuya Center-gai are also just a stone's throw away. And of course, no trip to Shibuya would be complete without a visit to the famous statue of Hachiko, the loyal dog who waited for his owner at the nearby train station every day. For those looking to escape the hustle and bustle of the city, Yoyogi Park is just a short stroll away, offering a peaceful oasis in the heart of Tokyo. With so much to see and do right on its doorstep, Shibuya Excel Hotel Tokyu is the perfect base for your Tokyo adventure.
Friendly Staff, Great Location, and Clean Rooms
Shibuya Excel Hotel Tokyu is a top-rated hotel in Tokyo, Japan, with a lot of positive customer reviews. Guests have praised the hotel for its friendly and helpful staff who go out of their way to make your stay comfortable. The hotel's location is perfect, as it is situated in the heart of Shibuya, one of Tokyo's busiest districts. The rooms are spacious, clean, and well-maintained, making for a comfortable stay. Whether you're traveling for business or leisure, Shibuya Excel Hotel Tokyu is an excellent choice for your stay in Tokyo.
Experience Unmatched Comfort and Convenience at Shibuya Excel Hotel Tokyu
Discover the perfect blend of comfort and convenience at Shibuya Excel Hotel Tokyu in Tokyo, Japan. With an impressive overall rating of 8.7, this hotel has earned high marks for its exceptional cleanliness, outstanding location, and attentive staff performance. Guests have also praised the hotel's excellent facilities, which include a fitness center and business center. Although food and dining received a slightly lower rating, guests have found the hotel's value to be exceptional. Whether you're traveling for business or leisure, Shibuya Excel Hotel Tokyu provides a comfortable, convenient, and memorable experience that will exceed your expectations.
8.3
Housekeeping
107 mentions
View
54 mentions
Breakfast
52 mentions
Food & Dining
34 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 13 year(s).
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160 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Great hotel ”
This is the best hotel I have ever stayed at in tokyo! Rooms are bigger and more comfortable. I would definitely stay here again. The location is the best. Everything you need is right outside.
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
Great location”
A short walking distance from the airport limousine bus and shibuya train station. Very near Hatchiko! We pass by the memorial everyday. A lot of food choices in Marks City and the nearby area. Even the famous Ramen Nagi is walkable.. Several shopping options..The biggest Don Quijote branch is in the area too. Uniqlo, Ikea, Zara, Onitsuka, etc. Its my 2nd time to stay here while in Tokyo. This time they gave us a room with a view of the shibuya crossing! By the way, this hotel has a scenic elevator that gives a view of the shibuya crossing. Love our stay here and will be back soon! Note: The hotel is also environmentally conscious.
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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Nice Hotel at the Heart of Shibuya”
Super convenient location. Bus stop, Subway, JR station right next to the hotel. Super market, Shopping malls right below. Can't get anymore convenient that this. Room size is reasonable. Breakfast buffet is yummy and has may selection. First time staying here and very impressed.
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Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Best decision ”
Our first time in Japan and we are so glad we chose this hotel. Near anything and everything, great helpful hotel staff, good breakfast, room is clean, bedsheets and towels are really clean. Will book this hotel every time we go to Shibuya. We loved our 8 day stay. Did I mention I love Japan so much?!
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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Highly recommend! ”
This hotel has excellent location! Right on the Tokyo crossing! Our view was of the crossing! So beautiful! We ended up extending our stay and the reception staff were so lovely and easily accomodating and keeping us in our same room so we didn’t need to change. Wouldn’t stay anywhere else when I return!
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Fantastic Centrally Located Hotel in the Heart of Shibuya”
If you're a first-time traveler to Shibuya, you'd be hard-pressed to find a better option to be in the center of the action than the Excel Hotel. It's situated with a nice view of the Scramble, it's located in a multi-story shopping, dining, and train complex, and it is within walking distance of Yoyogi Park, Harijuku, and just a train ride away from Akihabara and Shinjuku. As our homebase for our first week in Japan, it was an excellent way to slowly ramp up our confidence of staying in the country and getting acclimated.
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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Great stay”
Special thanks to Ichihara-san for assisting to retrieve my wallet. Great hotel, great staff. I had a great stay and I recommend to anyone who needs an accommodation in Shibuya. Location is perfect too, opposite JR line and subway.
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Thank you very much for staying at our hotel the other day. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Super convenience location with a nice view room”
I am glad that i choose this hotel. I travelled with my best friend and the hotel arranged a room on ladies floor with panorama view of the busiest Shibuya Dogenzaka, I enjoyed watching it day and night. Besides the twin dressing tables is definitely a credit. Airport bus to Haneda is just outside the hotel lobby. We enjoyed the stay at the hotel.
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Thank you very much for staying with us. I'm glad to hear that you liked the view from ladies floor. We are looking forward to see you again!
Great location”
Hotel is opposite Shibuya station. Above the Mark City Mall. U can enter the hotel via 1st or 3rd floor of the Mall. Room & toilet are spacious. Room has good /bright lighting. Provide electric flask & hair dryer. Turn Right outside of the Mall at 1st floor & walk 2 mins (pass the fruit stall) & cross the road to the JR station for Narita Express To Airport. (Take the lift after ticket gate if u have many luggage)
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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Great location to watch Shibuya Crossing ”
We have booked the room with a view to the Shibuya crossing. You can watch the crossings during anytime you want. The location is great too near to the subway. Plus many eateries and supermarket. Shopping at mark city.
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過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。 お客様のまたのご利用を心からお待ち申し上げます。
Great location and views ”
Brilliant hotel in perfect location. Breakfast was great and view from room awesome. Only thing I could fault was the tiny bathroom. I’ll visit and stay here again for sure!!
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Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
The perfect hotel! ”
This is my 2nd time staying and this will always be my hotel everytime I'm in Tokyo. Location is perfect. Has a very own bus stop for the Narita Limousine Bus service so coming and going to the Narita Airport is very convenient. The building is situated at the heart of Shibuya so every shopping, food and forex needs are within reach. Cleanliness is exceptional. The bathroom is spotless. The cleaning maids are trustworthy. The staff are very accomodating. They offer Takkyubin service and they accept credit card payments for that. They have a number of really good english speaking staff The Facilities are wonderful. Every floor has a nice view to the Shibuya crossing. They have 6 elevators so no elevator traffic. lol. The bathroom is big and they have ice machine that offer free ice on every floor!
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Thank you very much for coming back to Shibuya Excel Hotel Tokyu. We are happy if you experienced a lot and found something new during this stay. We look forward to serving you again in the near future.
Good hotel and good location”
The hotel amenities was perfect. Room size was just enough for my family. It is situated within a shopping mall and quite near to the shibuya station. It is one of the better hotels I stayed in Tokyo.
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Thank you very much for staying at our hotel.
Great location”
All their staff was able to speak English proficiently. Emails are also reply promptly prior to our trip. No hiccups at all and they even gave a complimentary gift for my hub birthday. Location is great with easy trains access. Directly at the heart of shibuya.
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Thank you very much for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Shibuya”
I've stayed at this hotel twice during Tokyo visits and expectations were exceeded. Great location and very friendly staff. The first visit we could actually see the crossing. The second visit, we did get any view.
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Thank you very much for staying at our hotel.
Excellence Location and Clean.”
Excellence Location Near SHIBUYA crossing. And Nice Place for New Year Eve. And staf is very helpfull and excellence service. Clean. MY family stayed 5 days and celebrate New Year Eve 2023.
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Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
Incredible Location & Convenient Transport From & To Airports”
This hotel is located atop Mark City, the biggest "mall" in Shibuya and which connects directly to Shibuya Station and is right near the famous Shibuya crossing. You cannot beat it in terms of location and convenience especially since the Airport Limousine buses (the most comfortable and economical way to travel) start and end up at this hotel. The bed was very firm and comfortable although the decor could do with some updating, especially the toilets.
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
the hotel is near to station and shopping”
the staff are helpful and able to speak english. The hotel is clean, modern, easy access and spacious.
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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
One of the best hotel in Shibuya!”
Spacious for Superior Twin City Room but could hv been better if we got a room with shibuya crossing view… Always stayed here when we’re in Tokyo
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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
best location”
best location... quite a lot room but still clean, not recommend for wheelchair guest
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Thank you very much for having us stay at our hotel.