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SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences
SIGLO SUITES @ The Gramercy Residences

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8

Excellent

397 reviews

397 reviews

See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Sample1

40 m

SM Marketplace

60 m

A. Venue Mall

110 m

A. Venue Makati

140 m

Century City Mall

150 m

Popular landmarks
Robinsons Place Manila

5.0 km

National Museum

5.6 km

Rizal Park

5.6 km

Quiapo Church

6.0 km

Manila Ocean Park

6.2 km

Closest landmarks
Tribu Diwata

120 m

Firefly Roofdeck

180 m

Bottoms

320 m

Plan B

330 m

Ringside

350 m

SIGLO SUITES @ The Gramercy Residences

Salamanca Street, Century City, Poblacion, Makati City, Makati, Manila, Philippines, 1210 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 3.5 stars, this high-quality property provides guests with access to fitness center, indoor pool and outdoor pool on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Excellent view

Inside city center

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Cash withdrawal

Swimming pool [indoor]

Fitness center

Room service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money7.7
Distance to city center0.1 km
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.2 km

Rooms available at SIGLO SUITES @ The Gramercy Residences

Studio Unit Standard
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
Enter dates to see prices
2 Bedroom City View
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
1 Bedroom City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Condo
...
  • Room size: 159 m²/1711 ft²
  • City view
  • 2 king beds
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Two Bedroom Room
...
  • Room size: 50 m²/538 ft²
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One Bedroom Room
...
  • Room size: 35 m²/377 ft²
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Two Bedroom Loft Room
...
  • Room size: 50 m²/538 ft²
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Loft
...
  • Shower
  • Kitchenette
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Loft
...
  • Shower
  • Kitchenette
Enter dates to see prices
APARTMENT 1 BED 1 BEDROOM
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at SIGLO SUITES @ The Gramercy Residences?

    Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to SIGLO SUITES @ The Gramercy Residences?

    For those who wish to drive their own cars, SIGLO SUITES @ The Gramercy Residences has a car park that's close to the serviced apartment. Parking is available for a fee of 500.00 PHP per day. If you're looking for an easy way to get around Manila with private transportation, the serviced apartment can arrange car rental for you.

    Is breakfast offered at SIGLO SUITES @ The Gramercy Residences?

    Adults can enjoy breakfast offered with an additional charge of 200 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

    What is the smoking policy at SIGLO SUITES @ The Gramercy Residences?

    SIGLO SUITES @ The Gramercy Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to SIGLO SUITES @ The Gramercy Residences?

    Buendia 3 MRT Station is the closest train, metro, or bus station, about 1.4 km away from SIGLO SUITES @ The Gramercy Residences.

    What restaurants are nearby SIGLO SUITES @ The Gramercy Residences?

    Restaurants including Mendokoro Ramenba, El Chupacabra and Blackbird are popular in SIGLO SUITES @ The Gramercy Residences’s neighborhood which is known as Makati.

    What popular shopping places are close to SIGLO SUITES @ The Gramercy Residences?

    Located in the Makati area, SIGLO SUITES @ The Gramercy Residences is close to great shopping choices like A. Venue Mall, Century City Mall and Craftsmith.

    What are popular attractions near SIGLO SUITES @ The Gramercy Residences?

    Guests at SIGLO SUITES @ The Gramercy Residences can easily visit Bel-Air 2 Park, Museo Ng Makati and St. Andrew The Apostle Park located in the Makati area.

    What popular natural sightseeing spots are close to SIGLO SUITES @ The Gramercy Residences?

    SIGLO SUITES @ The Gramercy Residences is located in the Makati area, which is famous for natural sightseeing destinations such as Sample1.

    See map

    Explore the neighborhood

    What people love about SIGLO SUITES @ The Gramercy Residences

    • 10

      Exceptional
      Staff 

      "Great place great value great service great staff Greta was awesome as was the rest of the staff will stay again"

      Garry

      |

      March 14, 2020

    • 7.6

      Very good

      "Lovely setup of bed with free chocolate candies."

      Francis

      |

      February 19, 2020

    • 9.2

      Exceptional

      "Will go back here soon."

      Alexandrea

      |

      February 3, 2020

    Property ranking|Compared to 3,980 Manila properties
    See all rankings
    Room size
    43 sqm.
    Location score
    8.7/10
    Cleanliness score
    8/10
    Couples review score
    8.1/10
    Bigger than
    96
    %
    of Manila properties
    Better than
    93
    %
    of Manila properties
    Better than
    89
    %
    of Manila properties
    Better than
    89
    %
    of Manila properties
    Overall rating:

    8

    Excellent
    397 reviews
    Cleanliness
    8.0
    Facilities
    8.0
    Location
    8.7
    Read all reviews >
    More about SIGLO SUITES @ The Gramercy Residences

    More about SIGLO SUITES @ The Gramercy Residences

    SIGLO SUITES @ The Gramercy Residences

    SIGLO SUITES @ The Gramercy Residences is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at SIGLO SUITES @ The Gramercy Residences, with its exceptional location right in the city center.
    SIGLO SUITES @ The Gramercy Residences offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Manila is made even more convenient with the car hire services available at the serviced apartment. If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site.
    The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with laundromat provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
    Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at SIGLO SUITES @ The Gramercy Residences is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at SIGLO SUITES @ The Gramercy Residences include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The serviced apartment also offers a refrigerator and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and towels in some select rooms.


    SIGLO SUITES @ The Gramercy Residences

    SIGLO SUITES @ The Gramercy Residences is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at SIGLO SUITES @ The Gramercy Residences, with its exceptional location right in the city center.
    SIGLO SUITES @ The Gramercy Residences offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Manila is made even more convenient with the car hire services available at the serviced apartment. If you plan to arrive by car, you'll appreciate the serviced apartment's available parking, right on-site.
    The serviced apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the serviced apartment, your favorite travel outfits will be kept clean and available with laundromat provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
    Please be advised that smoking is not allowed in the serviced apartment to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at SIGLO SUITES @ The Gramercy Residences is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at SIGLO SUITES @ The Gramercy Residences include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The serviced apartment also offers a refrigerator and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    SIGLO SUITES @ The Gramercy Residences offers wonderful recreational facilities for guests to enjoy. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.


    Dining and things to do

    SIGLO SUITES @ The Gramercy Residences offers wonderful recreational facilities for guests to enjoy. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the serviced apartment's fitness facility.


    Reasons to stay here

    Guests who stayed here rated the facilities above 93% of other accommodations in the city.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
    This accommodation is highly recommended for its location, scoring higher than 93% of other options in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    8

    Most talked about facilities

    Swimming Pool

    20 mentions

    View

    5 mentions

    Internet

    4 mentions

    Housekeeping

    3 mentions

    Languages spoken
    • English
    • Filipino
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    Cleanliness and safety
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Kitchen
    • Room service
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Elevator
    • Facilities for disabled guests
    • Laundromat
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    • Swimming pool [kids]
    Access
    • Buzzer/wireless intercom
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [charges apply]
    • Car park [nearby]
    • Rental car
    Available in all rooms
    • Free bottled water
    • Mirror
    • Non-smoking
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Asian

    Location

    Salamanca Street, Century City, Poblacion, Makati City, Makati, Manila, Philippines, 1210
    Excellent
    Location

    8.7

    Airports
    • Ninoy Aquino International Airport (MNL)
      6.2 km 23 min drive
    • Clark International Airport (CRK)
      85.5 km 1.9 hour drive
    Public transportation
    • Buendia 3 MRT Station
      1.4 km
    • Dela Rosa Street
      1.6 km
    Hospital or clinic
    • Darmed
      420 m
    Shopping
    • Robinsons Place Manila
      5.0 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Robinsons Place Manila
      5.0 km
    • National Museum
      5.6 km
    • Rizal Park
      5.6 km
    • Quiapo Church
      6.0 km
    • Manila Ocean Park
      6.2 km
    • Fort Santiago
      6.2 km
    • San Agustin Church
      6.3 km
    • Casa Manila
      6.3 km
    • Manila Cathedral
      6.6 km
    • Intramuros
      6.8 km
    Nearby landmarks
    • Sample1
      40 m
    • SM Marketplace
      60 m
    • A. Venue Mall
      110 m
    • Tribu Diwata
      120 m
    • A. Venue Makati
      140 m
    • Century City Mall
      150 m
    • Firefly Roofdeck
      180 m
    • MetroMart
      180 m
    • Seoulmart Co. Inc
      250 m
    • WCHA Fashion Haus
      260 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-3 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 4-11 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:30
    Getting around
    • Airport transfer fee1000 PHP
    • Distance from city center0.1 km
    • Travel time to airport (minutes)30
    Extras
    • Breakfast charge (unless included in room price)200 PHP
    The property
    • Number of floors70
    • Number of rooms 51
    • Year property opened2012
    • Most recent renovation2012
    Parking
    • Daily parking fee500.00 PHP

    Reviews of SIGLO SUITES @ The Gramercy Residences from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.0
    Facilities8.0
    Location8.7
    Service7.7
    Value for money7.7
    High score for Manila
    Rating
    9+ Exceptional (57)
    8-9 Excellent (14)
    7-8 Very Good (28)
    6-7 Good (12)
    <6 Below Expectation (48)
    Time of the year
    Mar - May (59)
    Jun - Aug (33)
    Sep - Nov (25)
    Dec - Feb (42)
    All guests (397)
    All room types
    All languages

    Show reviews that mention 

    Showing 159 verified guest comments
    12345
    10.0
    Exceptional
    Jenny from Hong Kong SAR, China
    Solo traveler
    Studio Unit Standard
    Stayed 7 nights in December 2018

    One of my favourite property”

    Excellent well manner representative Siglo Suites at Gramercy Residences to room attendant Thank you so much !!!! This property has a precious room with a beautiful panoramic view . The second room I stayed has Complete kitchen ware , we'll arrangement furniture the bed is a plus comfortable. WIFI and Cable Channels are working perfectly. I love Siglo Suites property they are more professional and smoothly to work with . Highly recommend this property Siglo Suites @ The Gramercy Residences .

    Reviewed January 04, 2019

    See room deals

    We are so glad to hear you had a superior experience when visiting Siglo Suites at The Gramercy Residences, Ms. Jenny! Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Customers just like you make doing what we do a true pleasure. Everyone looks forward to serving you on your next visit!

    Responded January 07, 2019
    SIGLO SUITES @ The Gramercy Residences
    10.0
    Exceptional
    Jenny from Hong Kong SAR, China
    Solo traveler
    Studio Unit Standard
    Stayed 3 nights in November 2018

    Excellent ”

    Beautiful swimming pool and Gym facilities is a big ++++ , near Century shopping mall and plenty good restaurant and if you want very loud bars it's located near by the property and Super market .

    Reviewed January 04, 2019

    See room deals

    To our Valued REPEAT Guest, Ms.Jenny, it is our pleasure to see you again and for choosing Siglo Suites as your host. We are glad you are impressed with our Infinity Pool on the 35th floor and gym as mentioned. We are thankful that our efforts are paying off and you had the opportunity to experience superior service once again. Please do not hesitate to let us know if there's anything else we can do to make your stay even memorable.

    Responded January 07, 2019
    SIGLO SUITES @ The Gramercy Residences
    10.0
    Exceptional
    Garry from Canada
    Business traveler
    Studio Unit Standard
    Stayed 7 nights in March 2020

    Business ”

    Great place great value great service great staff Greta was awesome as was the rest of the staff will stay again

    Reviewed March 14, 2020

    See room deals

    Words do not suffice to express how grateful we are for your review, Mr. Garry. We select, train and coach our team around the idea that our guests deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience was positive in every possible way. We invite you to join us again. You can count on us to pour our hearts out and try our best to make your experience one worth bragging about.

    Responded March 17, 2020
    SIGLO SUITES @ The Gramercy Residences
    10.0
    Exceptional
    Ahmad from Kuwait
    Solo traveler
    Stayed 1 night in June 2019

    Nice accommodation”

    Swimming pool was so good to do some swimming workout

    Reviewed June 28, 2019

    See room deals

    We are glad you are satisfied with your stay at The Gramercy Residences and was impressed with our Infinity Pool at the 35th floor as mentioned, Mr. Ahmad. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience.

    Responded July 01, 2019
    SIGLO SUITES @ The Gramercy Residences
    9.2
    Exceptional
    Alexandrea from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in January 2020

    Exceptional”

    Our stay at their studio unit is good, took us 2 failed attempts at the elevator to go to our room and to pool to find out that it is not yet activated. the air conditioner is leaking inside the room and not cooling enough. But overall, I enjoyed my stay at Siglo Suites Unit. We both loved the pool. Will go back here soon.

    Reviewed February 03, 2020

    See room deals

    It's our pleasure knowing you had an overall great experience with us despite some problems, Ms. Alexandrea. Everyone here is working hard to create experiences and deliver superior experience that will inspire you to continue visiting us. We hope you make us part of your traditions and we have the privilege to serve you for many years to come.

    Responded February 03, 2020
    SIGLO SUITES @ The Gramercy Residences
    9.2
    Exceptional
    Donna from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in July 2019

    Comfort Stay”

    We enjoyed our stay here. Everything was good. Security of the building was not that strict or OA. Receptionist was nice as well as our room! The pool was superb. Will be back for sure!

    Reviewed August 02, 2019

    See room deals

    We are so delighted you took the time to try us, Ms. Donna. Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Please consider visiting us soon to enjoy our new promos!

    Responded August 06, 2019
    SIGLO SUITES @ The Gramercy Residences
    8.8
    Excellent
    Juliana from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in December 2019

    Value for money”

    No frills accommodation. Nice pool but too cold to enjoy during this season.

    Reviewed December 12, 2019

    See room deals

    We are thankful for your time and your willingness to write a review to let us know how we are doing, Ms. Juliana. Your opinion is valuable to us and helps us shape everything that we do. We look forward to serving you in a future visit and hope that you give us the opportunity to introduce you to our latest offerings. We hope you give us the opportunity to connect with you again!

    Responded December 17, 2019
    SIGLO SUITES @ The Gramercy Residences
    8.8
    Excellent
    Isabel from Philippines
    Couple
    Stayed 1 night in January 2019

    Great Experience”

    Excellent place to relax as couple :)

    Reviewed December 26, 2019

    See room deals

    It's our pleasure knowing you had memorable stay in Siglo Suites at The Gramercy Residences and the premium services that we offer, Ms. Isabel. This testimony is another way we gauge our commitment in providing quality customer service to all our guests. Come visit us soon. You can count on everyone of us doing our best!

    Responded December 27, 2019
    SIGLO SUITES @ The Gramercy Residences
    8.8
    Excellent
    zhipeng from China
    Group
    Studio Unit Standard
    Stayed 2 nights in October 2018

    Staffs were friendly.”

    Staffs were friendly.

    Reviewed January 23, 2019

    See room deals

    Thank you so much for this, Ms. Zhipeng. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We hope you make us part of your traditions and we have the privilege to serve you for many years to come, Ms. Zhipeng!

    Responded January 24, 2019
    SIGLO SUITES @ The Gramercy Residences
    8.4
    Excellent
    Ademar from Philippines
    Solo traveler
    Studio Unit Standard
    Stayed 1 night in July 2019

    No free Parking for guests!!!”

    NO FREE PARKING FOR GUESTS!!!!!😤 minimum overnight parking fee outside 500 Php.

    Reviewed July 11, 2019

    See room deals

    We would like to thank you for taking the time to provide feedback about your experience with us, Mr. Ademar. We apologize for the parking issue. Please know that all our rates are not inclusive of parking fee at Century City Mall. Rest assured that your review will be put into consideration for you and our future guests.

    Responded July 16, 2019
    SIGLO SUITES @ The Gramercy Residences
    7.6
    Very good
    Francis from Philippines
    Couple
    Stayed 1 night in February 2020

    Great stay at Siglo Suites 1123”

    We had a great Valentines date & stay. Their check-in processing is fast, attentive receptionists. Lovely setup of bed with free chocolate candies. Fast wifi, the extra sofa bed is big. Amenities of Gramercy Residences are top notch! We have access on Infinity Pool, Shower & Sauna @ 36th flr., Complete Gym facility @ 37th provided with free towel (just surrender the keycard when renting) Have an easy access to Century Mall at 2nd flr. Very convenient to all. Overall, had great stay, Recommended. Would book again, with a lower rate.

    Reviewed February 19, 2020

    See room deals

    We are so glad to hear you had a superior experience when visiting Siglo Suites at The Gramercy Residences, Mr. Francis. We could not ask for a better compliment. Knowing that your stay was exactly what you needed reminds us of the importance of considering our customer's experience first in everything that we do. We are honored by your choice to stay with us and look forward to your next visit.

    Responded March 27, 2020
    SIGLO SUITES @ The Gramercy Residences
    8.0
    Excellent
    Hugh from Philippines
    Group
    Stayed 1 night in May 2019

    overall, good experience”

    late check in, but staff provided a temporary holding area and offered complimentary late check out

    Reviewed June 26, 2019

    See room deals

    We are thankful for your time and your willingness to write a review to let us know how we are doing, Mr. Hugh. Your opinion is valuable to us and helps us shape everything that we do. Rest assured that we will do everything in our power to make your next visit even more memorable. Please consider visiting us soon to enjoy our new promos!

    Responded July 01, 2019
    SIGLO SUITES @ The Gramercy Residences
    8.0
    Excellent
    Jehnuine from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in December 2018

    Parking”

    No free parking

    Reviewed March 07, 2019

    See room deals

    Thank you for providing honest feedback, Ms. Jehnuine. Knowing where we are missing the mark helps us tackle our weaknesses as we strive to be better every single day. We hope you give us a second chance. Rest assured we won't disappoint!

    Responded March 07, 2019
    SIGLO SUITES @ The Gramercy Residences
    7.2
    Very good
    Joana
    Family with teens
    Studio Unit Standard
    Stayed 1 night in January 2019

    Quite Nice ”

    Like the location so much! the pool is also nice but its not warm water and the weather is cold when we check in so its disappointing. The room is not big also. Just the location is great.

    Reviewed January 01, 2020

    See room deals

    Thank you for letting us know about this, Ms. Joana. Feedback helps us tackle issues and become a better business. We love what we do and we want for every customer to have the best possible experience. We hope you give us a second chance. Rest assured we won't disappoint

    Responded January 02, 2020
    SIGLO SUITES @ The Gramercy Residences
    6.0
    Alan from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in August 2019

    Good facilities but with untrained Staff ”

    The facilities are good; room is clean but the AC needs to be maintained. The city view pool is interesting and the staff there are supportive. However, the staff in the reception need more training, they were not able to provide us nor give us details on our complimentary breakfast which is part of the our paid package. Though they were apologetic and tried to make the recovery service but it was too late since we were already checking out!

    Reviewed August 20, 2019

    See room deals

    Thank you for this review as this will guide as to our aim in providing quality customer services and experience,Mr. Alan. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the way we serve you and our future guests. Thank you!

    Responded August 22, 2019
    SIGLO SUITES @ The Gramercy Residences
    6.0
    Joana from Philippines
    Group
    Studio Unit Standard
    Stayed 1 night in May 2019

    Worst Hotel I've Ever Been”

    The hotel is good but their service is not ok. We're about to request extra towel and tissue and they will charge 50 pesos for towel and 20 pesos for the tissue. And we had na emergency on our last day so we need to check out early. We checked out around 5am so while waiting for our service in the lobby I'm sleepy and didn't realize I closed my eyes and the guard came to me saying "Mam, bawal po matulog dito". Like, seriously??!! Im not even lying in the sofa for her to tell me that I shouldn't sleep there. I just closed my eyes but not totally sleeping that I know someone is standing in front of me and saw her when I open my eyes.

    Reviewed May 27, 2019

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    From what we can see your experience was not reflective of our brand. We are really sorry for that, Ms. Joana. We have addressed the issue internally and have rolled out training to ensure it does not happen again. We would love to serve you again and will appreciate a second chance.

    Responded May 28, 2019
    SIGLO SUITES @ The Gramercy Residences
    6.4
    Good
    Achim from Germany
    Couple
    Studio Unit Standard
    Stayed 2 nights in January 2020

    Good place and location also. The closeness to "Burgos Street" not everyones taste.”

    Currently to much construction going on nearby. Always noisy, even at night.

    Reviewed January 13, 2020

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    We thank you for your time in writing a review in your recent stay at The Gramercy Residences, Mr. Achim. Thank you for taking the time to point out issues affecting our business.We apologize for any inconvenience the noise may have caused you. We hope you give us a second chance. Rest assured we won't disappoint

    Responded January 14, 2020
    SIGLO SUITES @ The Gramercy Residences
    4.8
    Bruno from Australia
    Business traveler
    Studio Unit Standard
    Stayed 2 nights in May 2019

    Overpriced ”

    Aircon.in my Condo was not working and iced up 36 degree heat outside Hallway dirty and smelly This place needs a good upgrade

    Reviewed May 24, 2019

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    Thank you for letting us know about this. Feedback helps us tackle issues and become a better hos, Mr. Bruno. It seems we have failed to serve you the way you deserve. That is unacceptable. We are looking into it and taking the necessary steps to correct it going forward. We hope you give us a second chance. Rest assured we won't disappoint.

    Responded May 28, 2019
    SIGLO SUITES @ The Gramercy Residences
    3.2
    Sherwin from Philippines
    Group
    Two Bedroom Room
    Stayed 1 night in December 2019

    Never Booking Siglo Suites Again!”

    This is one of two booking experiences I've had with Siglo Suites -- both turned out to be very disappointing! We were given a different room to what we booked -- it was very much smaller than what we had paid and booked. I was checking in with a group so I did not make a fuss. And yet again, the staff who checked us out was unpleasant. Never again.

    Reviewed December 11, 2019

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    We are sad to hear things did not go as expected, Mr. Sherwin. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. Please know that all Siglo Suites units are uniquely designed. With this being said, the unit you may be staying in may be different from the featured photos. Rest assured that we will take your feedback into account as we work toward improving the way we serve you and our future guests. Thank you!

    Responded January 10, 2020
    SIGLO SUITES @ The Gramercy Residences
    10.0
    Exceptional
    Lhaine from Philippines
    Couple
    Studio Unit Standard
    Stayed 1 night in March 2018

    Parking Issue”

    Hi, Our stay at Gramercy Residences under Siglo Suites was very satisfactorily. The staffs were polite,accommodating and resolves minimimal concerns immediately. The only thing that we disliked was the parking availability. As you were recommended, nearest parking is at Century Mall and the overnight parking fee is Php 500. So we parked at Century Mall. Our booking at Gramercy was last March 28-29. Given the fact that March 29,Holy Thursday is a Holiday, Century Mall is close. As we checked-out, to our surprised, we are unable to get our car because per Security Guards Mall is close and there are no available cashier that time so we should get our car on Saturday (March 31)where mall will be back for operation. We asked for assistance of Siglo Suites staffs and luckily we are able to get our car but Century Mall charged us Php 1,760 for parking fee. The computation includes parking fee until Saturday because according to Security Guards since Mall will be back for operation on Saturday it will be included on the computation. Which we have no choice but to pay said amount otherwise our Vacation on province will be affected. This is very unfair to us. Paying Php 1,760 just for parking is a huge amount. Imagine that this amount can be equivalent for another 1 night stay at other hotels. Century Mall has an advise on the Parking Area that on March 29, 2018 (Holy Thursday) they are closed. But they did not advised that Overnight Parking is not allowed. Please assist us to refund Php 1,260 where they charged us for parking until saturday because it very unfair to us. Thank you.

    Reviewed April 02, 2018

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