Signature Royal Cruise
Signature Royal Cruise
Signature Royal Cruise
Signature Royal Cruise
Signature Royal Cruise
Signature Royal Cruise
Signature Royal Cruise

Removed from saved list

9

Exceptional

99 reviews

99 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - 790 meters from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 670 m
Dong Thien Cung 7.1 km
Dau Go Gotto 7.3 km
Hon Ga Choi Island 8.4 km
Soi Sim Island 11.6 km
Sung Sot Cave 12.5 km
Luon Caves 12.9 km
Cua Van Fishing Village 17.2 km
Nearby landmarks
Mini Mart 30 m
Kidoland 370 m
Bệnh viện Đa khoa Vinmec Hạ Long 410 m
Cầu Koi 420 m
Công viên Vinhomes Dragon Bay 490 m
Bai Chay Bridge 670 m
City Church 750 m
Poem Mountain Entry - Garded by a policeman 19-oct-19 1.2 km
Bai Chai Bridge 1.2 km
Bai Tho Mountain 1.2 km
Boat/cruise

Signature Royal Cruise

Hon Gai Port, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

670 meters to Bai Chay Bridge

Front desk [24-hour]

Excellent room comfort & quality

Free airport transfer

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Sauna

Front desk [24-hour]

Check-in/out [express]

Cheaper than 82% of all properties in Hạ Long in the last 24 hoursCompared to 779 Hạ Long properties at Agoda for various dates
Value for money8.6
Distance to city center3.2 km
Location rating9.4
Nearest airportCat Bi International Airport (HPH)
Distance to airport38.7 km

Rooms available at Signature Royal Cruise

Exceptional
Room comfort & quality

9.3

Senior Suite with Private Balcony - 3 Days 2 Nights
...
  • Room size: 34 m²/366 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Exclusive Family Suite with Private Terrace - 2 days 1 night
...
  • Room size: 51 m²/549 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Senior Suite with Private Balcony - 2 Days 1 Night
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices
Exclusive Family Suite with Private Terrace - 3 days 2 nights
...
  • Room size: 51 m²/549 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Junior Suite with Jacuzzi - 3 Days 2 Nights
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Signature Royal Suite - 3 days 2 nights
...
  • Room size: 49 m²/527 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Elite Family Connecting Suite with Private Terrace - 2 days 1 night
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices
Junior Suite with Jacuzzi - 2 Days 1 Night
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Signature Royal Suite - 2 days 1 night
...
  • Room size: 49 m²/527 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Elite Family Connecting Suite with Private Terrace - 3 days 2 nights
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Signature Royal Cruise?

Check-in is from 11:30 AM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Signature Royal Cruise?

Signature Royal Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the cruise know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Signature Royal Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. Parking is available for an additional charge.

Is breakfast offered at Signature Royal Cruise?

Start your mornings right, with the continental and buffet breakfast options offered at Signature Royal Cruise.

What are my dining options at Signature Royal Cruise?

Signature Royal Cruise features an on-site restaurant for your dining convenience.

What is the smoking policy at Signature Royal Cruise?

Signature Royal Cruise does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Signature Royal Cruise?

Signature Royal Cruise’s neighborhood is Hon Gai Port which includes popular restaurants such as Rock House Pizza, Wander Station and Hoang Quan Restaurant.

What popular shopping places are close to Signature Royal Cruise?

Signature Royal Cruise is located in Hon Gai Port area which features shopping places such as Ha Long Market.

What are popular attractions near Signature Royal Cruise?

Signature Royal Cruise’s location in the Hon Gai Port neighborhood makes it close to famous attractions including Kidoland, Công viên Vinhomes Dragon Bay and City Church.

What popular natural sightseeing spots are close to Signature Royal Cruise?

Signature Royal Cruise’s nearby natural sights include Sung Sot Cave, Bai Tho Mountain and Hòn Hai - Cô Tiên located in the same Hon Gai Port area.

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See map

Explore the neighborhood

What people love about Signature Royal Cruise

  • 9.6

    Exceptional
    Staff 

    "The staff were very helpful and the day trips were very well organised."

    Pooja

    |

    October 18, 2019

  • 9.6

    Exceptional
    Spaciousness

    "Room we had was good size and very comfortable with all facilities we needed."

    Justin

    |

    July 3, 2019

  • 8.4

    Excellent
    Staff 

    "Love the cruise, staff were helpful."

    Shee

    |

    June 7, 2019

Property ranking|Compared to 779 Hạ Long properties
See all rankings
Room comfort score
9.3/10
Location score
9.4/10
Service score
9.6/10
Cleanliness score
9.2/10
Better than
99
%
of Hạ Long properties
Better than
97
%
of Hạ Long properties
Better than
97
%
of Hạ Long properties
Better than
95
%
of Hạ Long properties
Overall rating:

9

Exceptional
99 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.4
Read all reviews >
More about Signature Royal Cruise

More about Signature Royal Cruise

Signature Royal Cruise

Check out all the many sightseeing choices in Hạ Long when you stay at Signature Royal Cruise.
All offerings provided by Signature Royal Cruise help to ensure a pleasant stay for all travelers. Free internet access provided within the cruise keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hạ Long is made even more convenient with the shuttle services available at the cruise.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the cruise's ticket service. Cold evenings are even better than warm ones, when you can cozy up at the cruise's fireplace.
For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Signature Royal Cruise. For health reasons, smoking is not permitted anywhere inside the cruise. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Signature Royal Cruise. Enjoy your stay even more at the cruise, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Signature Royal Cruise are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and in-room video streaming available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the cruise you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Signature Royal Cruise. A number of great dining options at the cruise assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar. At any time of the day or night, you can serve yourself a snack at the cruise's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Signature Royal Cruise. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room, spa and sauna. Beat the hot weather with cooling water activities like fishing and non-motorized water sports. Fun in the water is easy with aquatic activities available, like canoes.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hạ Long. Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 7.2 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 8.3 km away.


Around the property

Be sure to visit some of the city's popular sights during your stay in Hạ Long. Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 7.2 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 8.3 km away.


Reasons to stay here

Compared to the city's accommodation options, this cruise scored higher than 99% of them for food and dining.
Guests who stayed at this cruise have scored it higher than 97% of accommodations in the city.
According to guests who stayed here, this cruise's room comfort is rated higher than 98% of other accommodations in Hạ Long.


Reasons to stay here

Compared to the city's accommodation options, this cruise scored higher than 99% of them for food and dining.
Guests who stayed at this cruise have scored it higher than 97% of accommodations in the city.
According to guests who stayed here, this cruise's room comfort is rated higher than 98% of other accommodations in Hạ Long.

Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

12 mentions

Housekeeping

2 mentions

Breakfast

1 mention

View

1 mention

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fishing
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • On-site entertainment
  • Pub crawl
  • Sauna
  • Spa
  • Steamroom
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: American, Vietnamese
  • Menu: A-la-carte
Location
Sun Group, No 9, Halong St, Bai Chay, Halong, Vietnam, Hon Gai Port, Hạ Long, Vietnam, 200000
Exceptional
Location

9.4

Airports

  • Cat Bi International Airport (HPH)
    38.7 km

Public transportation

  • Halong Train Station
    6.5 km

Hospital or clinic

  • Bệnh viện Đa khoa Vinmec Hạ Long
    410 m

Shopping

  • Bai Chay Commercial Center
    1.8 km

Convenience store

  • Thu Huong Convenience Store
    640 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Bai Chay Bridge
    670 m
  • Dong Thien Cung
    7.1 km
  • Dau Go Gotto
    7.3 km
  • Hon Ga Choi Island
    8.4 km
  • Soi Sim Island
    11.6 km
  • Sung Sot Cave
    12.5 km
  • Luon Caves
    12.9 km
  • Cua Van Fishing Village
    17.2 km

Nearby landmarks

  • Mini Mart
    30 m
  • Kidoland
    370 m
  • Bệnh viện Đa khoa Vinmec Hạ Long
    410 m
  • Cầu Koi
    420 m
  • Công viên Vinhomes Dragon Bay
    490 m
  • Bai Chay Bridge
    670 m
  • City Church
    750 m
  • Poem Mountain Entry - Garded by a policeman 19-oct-19
    1.2 km
  • Bai Chai Bridge
    1.2 km
  • Bai Tho Mountain
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that all-inclusive package will start at lunch time and will finish after breakfast on day of departure and includes:

    - Full-board Meals (Asian and International Buffets)
    - Cooking Demonstration (bad weather only)
    - Kayaking, Swimming and Snorkeling Equipment (subject to availability with paying fee)
    - Tai Chi Session
    - Entertainment Activities and Happy Hour
    - Movie Nights, Board Games and Squid Fishing
    - Safety Facilities and First-Aid Equipment
    - In-house English-speaking Tour Guide
    - Luxury Cabins and Suites with A/C and Luxury en-suite Bathroom
    - Hairdryer and slippers
    - Flat screen TV
    - DVD Player in room
    - Public Wi-Fi spot
    - In Room Wi-Fi spot

    Please be informed about check-in time restriction and requirement as below:

    Cruise embarkation starts at 12:00PM (noon) and check-in/boarding time: 12:30 PM by tender boat

    It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date.

    The information need to be submitted: Full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
  • The room rate does not include transfer service and Kayaking or Bamboo activities.

    Transfer services are available (Hanoi – Halong – Hanoi) with 2 options:
    - Public transfer – sharing: USD 40/pax/ with Limousine bus
    - Private transfer: USD155 for 4-seat-car; USD170 for 7-seat-car

    The transfer bus will only pick up the guests from hotels located in Old Quarter Area. Email cruise to request for the transfer service or submit your request through special request section while making reservation. Boat embarkation starts at 12:00 PM at Vinashin Wharf.

    Guests are required to provide the pickup address (hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service). Please contact the cruise in order to be arranged pick-up service.

    Please be informed that an advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:30
  • Check-out until10:30
  • Reception open until12:00

Getting around

  • Airport transfer fee0 VND
  • Distance from city center3.2 km
  • Travel time to airport (minutes)210

The property

  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 15
  • Year property opened2014
  • Most recent renovation0

Parking

  • Daily parking fee0 VND

Reviews of Signature Royal Cruise from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.2
Facilities8.8
Location9.4
Room comfort and quality9.3
Service9.6
Value for money8.6
High score for Hạ Long
Rating
9+ Exceptional (38)
8-9 Excellent (9)
7-8 Very Good (3)
6-7 Good (3)
<6 Below Expectation (1)
Time of the year
Mar - May (15)
Jun - Aug (15)
Sep - Nov (9)
Dec - Feb (15)
All guests (86)
All room types
All languages

Show reviews that mention 

Showing 54 verified guest comments
123
9.6
Exceptional
Nils from Germany
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in April 2019

Expensive but a unique Experience”

My girlfriend and I (22&23) booked a 2d/1n Tour with Signature Royal Cruise. Our supervisor (Bruce) and the staff were friendly and competent all the time. The rooms are clean, the balcony and the large bathtub were pure luxury. You will not be brought to the touristic and overcrowded areas of the huge bay but there will be always a few other boats around you. The food is delicious and always either buffet or 5 course menu. The Guests are from all over the world and you will find interesting people either on their honeymoon or on a backpacking journey. I can really recommend Signature Cruises for everyone who can afford these 200€ per night for this perfect experience without anything to complain about. Thanks Bruce for this journey!

Reviewed April 14, 2019

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10.0
Exceptional
Tracey-Lee from South Africa
Solo traveler
Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
Stayed 2 nights in March 2019

Absolutely wonderful”

My friend and I stayed 2 nights and 3 days on Signature Royal cruise in Ha Long Bay. We fell inlove with the charming cabin, friendly staff and perfect location immediately. The service and experience was impeccable and we would definitely recommend it to anyone. We particularly would like to thank Panda, the cruise manager, for his professionalism, humor and friendliness as well as Liam, Nary and Tina for their fantastic service and hospitality.

Reviewed March 26, 2019

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9.6
Exceptional
Roberta from Australia
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in April 2019

Two days one night Halong Bay ”

Great cruise Junior suite was spacious with spa bath ( shower seat only no actual shower Professional pick up in luxury limousine bus Lovely friendly staff Our Guide Bruce was super fun and had great knowledge of the area We went to a less crowded area of the bay with only maybe 10 other boats Food was all good , nothing over the top special but all edible and plentiful Happy hour always good value Buy 2 get 2 free buy 10 get 10 free So we bought at happy hour and they served the happy hour drinks during Dinner , so worth doing if you like wine . We paid $10 each for kayaking but it was worth it Very memorable paddle around the limestone cliffs Day 2 Early morning Thai chi on deck Crosant and coffee Then small boat to small island to walk into caves . Some time on beach but no swimming on 2 day 1 night cruise. All in all a great cruise

Reviewed April 30, 2019

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10.0
Exceptional
JEONGHOON from South Korea
Solo traveler
Junior Suite - 2 Days 1 Night
Stayed 1 night in May 2019

We love it ”

WE really like their service and kindness. Food were great, But I wish that they can serve us more vietnamese food since we are traveling vietnam Their Pumpkin soup and pho was awesome ! And WE really like the Ja·cuzzi

Reviewed May 09, 2019

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Dear JeongHoon, Thank you so much for taking your valuable time to share your experience with other travellers. We are so fortunate to have your compliment on our property. It surely will encourage us to maintain our efforts so the services we provide will meet almost expectations thoroughly. We will absolutely promote the positive aspects to worthy your valuable recommendation. We look forward to welcoming you again! Your sincerely, Signature Royal Halong Cruise

Responded May 11, 2019
Signature Royal Cruise
9.6
Exceptional
Thuy from Vietnam
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in March 2019

Great service, clean room”

We had a great trip with the Cruise. The room is large and clean with comfortable bath room. Food is good. Staffs are very friendly and helpful, especially the Manager - Khuong. They made my trip better when going extra miles to serve client. My husband ordered a cake for our ceremony but they made us surpised by decorating the room beautifully with the hearts made from towers and red flowers.

Reviewed March 25, 2019

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9.6
Exceptional
Justin from Australia
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in July 2019

Nice Cruise ”

Our host Megan looked after us well right from arriving at the port to the end of the cruise. Room we had was good size and very comfortable with all facilities we needed. We got to on a tour of the fishing villages and a cave walk which were very food. Food on board was quite nice. Would recommend

Reviewed July 03, 2019

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9.6
Exceptional
Pooja from India
Family with young children
Family Sea View Suite - 2 Nights 3 Days
Stayed 2 nights in October 2019

The most amazing experience in a mystical Bay”

The cruise ship is beautiful. We had the family suite which had a huge balcony (this was the highlight). The kids loved the jacuzzi with the most amazing view. The staff were very helpful and the day trips were very well organised. They had chosen the best spots Which were calm and not very crowded, we loved everything about it. Only improvement maybe make drinking water more easily available :-)

Reviewed October 18, 2019

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Dear M. Pooja, Thanks for your great feedback. We are glad that you were satisfied with our travel arrangements, I will definitely pass on your feedback to the team with special mention to these staff. Look forward to welcoming you back very soon! Contact us to get a discount if you or your family come back to us Kind regard, Signature Cruise

Responded January 06, 2020
Signature Royal Cruise
9.2
Exceptional
Qasim from South Africa
Couple
Senior Suite with Private Balcony - 3 Days 2 Nights
Stayed 2 nights in December 2018

Truly magical experience of this Natural Wonder of the World”

Words cannot express the professionalism and hospitality of the entire crew onboard the Signature Royal. From the moment you board the luxurious transfer bus, to the planned comfort breaks on the 2-hr journey, to the welcome at the harbor and finally the welcome to the vessel, you will feel pampered and completely royal. The food was amazing and the evening entertainment was great. I strongly recommend you complete your Ha Long Bay experience with this company!

Reviewed January 02, 2019

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8.4
Excellent
Shee from Singapore
Group
Family Sea View Suite - 1 Night 2 Days
Stayed 1 night in May 2019

Lovely Cruise but too short a time”

Love the cruise, staff were helpful. Our 2 day 1 night was jam packed. I would have prefer some time to chill and relax in our lovely room, sit in the jacuzzi or hang out in our private balcony area. Too much activity for 2 days haha...

Reviewed June 07, 2019

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8.8
Excellent
Ai from Malaysia
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in May 2019

friendly staff”

Its a less crowded than the others. Staff is friendly and helpful. Room is nice.

Reviewed May 12, 2019

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10.0
Exceptional
Christopher from Singapore
Family with young children
Senior Suite with Private Balcony - 2 Days 1 Night
Stayed 1 night in June 2018

Great for families with young children ”

Lovely room and attentive staff who took the effort to discuss the menu for our young child. A very comfortable stay. Regrettable that the company couldn’t refund us the tour component of our visit to Yen Duc Village which we cancelled due to illness. But we understand that preparations had already been made at the village. The company made effort to refund us the transport component of the village tour. Later on, a representative paid us a courtesy visit at our hotel. We didn’t think it necessary, but a very nice and sincere gesture from them. We’re still glad we chose Signature Royal Cruise.

Reviewed June 17, 2018

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10.0
Exceptional
Dennis from Indonesia
Family with teens
Senior Suite with Private Balcony - 2 Days 1 Night
Stayed 1 night in June 2018

Cruise of a Lifetime”

This is the best cruise I ever join. We visited many place in Bai Tu Long Bay. The guide is a little bit strict with time but overall the service is top-notch. Also after we depart the ship, they even give us souvenirs to remind us of our journey with them. A definite 5 star Royal Experience. Please join this cruise if you are interested to see Ha Long Bay.

Reviewed June 26, 2018

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9.2
Exceptional
Willy from Philippines
Couple
Senior Suite with Private Balcony - 3 Days 2 Nights
Stayed 2 nights in June 2018

Excellent Staff”

This was our first cruise and I could not ask for more, food was excellent, staff were so helpful. We have a Junior Suite, it was so cozy and lovely. I'm glad I'd booked Signature Royal Cruise.

Reviewed July 18, 2018

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10.0
Exceptional
Chia from Malaysia
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in January 2016

Best Cruise ”

1 Excellent service for all the staff onboard

We had a truly great time on Singature royal cruise; this is such a gorgeous cruise The cabin was very spacious and designed extremely well .It was lovely and the bed was ultra comfortable - exactly what we needed! Staffs on the boat were all very professional, helpful and informative. The seafood meals were incredible and delicious. Thank you so much for your excellent service, we will definitely be back and will recommend to our friends.

Reviewed February 20, 2016

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9.7
Exceptional
Gregory from Australia
Family with teens
Stayed 1 night in July 2015

Vin-tastic!”

Rooms, staff, food

Excellent experience, staff were amazing especially Vin. Food was of high standard & very generous. We received an upgrade to the family suits which were brilliant, so much room! Halong Bay is so beautiful & staying in the Signature Royal just adds to the experience.

Reviewed July 06, 2015

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9.3
Exceptional
Saranya from Thailand
Couple
Senior Suite with Private Balcony - 3 Days 2 Nights
Stayed 2 nights in January 2016

Wonderful”

Cruise, Suite, Scenery

Wonderful vacation, even in the crowded period like new year. Staffs were well trained. Schedule was good organized except the return from port to Hanoi which take hours waiting for the limo. Limousine is also comfy if you get the middle seat. A little noisy from other big guest groups but that's usual and cannot manage. There's some point I think staff should take more look at what guest was going to do. For example, we were starving and my partner just left the table to get food (buffet, just been ready). I was about to left too but the manager has to tell me about tomorrow itinerary, which will take time, and he stopped me from leaving the table. That thing could be later, and should be when we're together so I don't have to retell that to my partner. Other things were fine, clean room, nice baht room. The jacuzzi wasn't work at first so I called the staff. They came to fix immediately and didn't let it go until it really actually work. Very nice lovely view from balcony.

Reviewed January 07, 2016

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10.0
Exceptional
Su from Singapore
Family with teens
Stayed 1 night in June 2016

Excellent”

A beautiful 2d1n cruise. All the meals were lovely. Clean and fluffy sheets, but there's a slight smell in the washroom. Staying at the A1 cabin offered breathtaking view, the bottle of chsmpagne given with the room tops it all. Going on the local boat ride through the fishing village was an excellent experience. Felt well taken care of throughout the trip. Pace of activities just right.

Reviewed June 17, 2016

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9.2
Exceptional
Dev from United States
Family with teens
Junior Suite - 2 Days 1 Night
Stayed 1 night in July 2018

Extremely nice staff ”

It was a great experience with this kind of small cruise boat. Tour manager and and other stay was really concerned about the food for us given that we were vegetarian. Only thing can be improved is keep dining room more comfortable since it is so hot. Same goes for the waiting room.

Reviewed July 10, 2018

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10.0
Exceptional
Daniel from Australia
Couple
Senior Suite with Private Balcony - 2 Days 1 Night
Stayed 1 night in June 2018

Exceptional”

Was a great cruise. Not over crowded with people as they are limited to numbers for each cruise so you don’t feel like you are bumping into people. Lee was our cabin director and was fantastic. All staff were attentive and extremely helpful.

Reviewed June 06, 2018

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10.0
Exceptional
Brian from New Zealand
Couple
Junior Suite - 2 Days 1 Night
Stayed 1 night in January 2016

Awesome trip in Halong”

1. Excellent Service - Staff were professional, friendly and efficient.

The staff was very professional. Right from the pickup from Hanoi (they were considerate enough to arrange for a car seat for my baby without me asking for it) to the entire cruise experience was very well executed. Also took special care of the food preferences as one of us for a vegetarian..

Reviewed February 20, 2016

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