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Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel
Sofitel London Heathrow Hotel

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8.7

Excellent

800 reviews

800 reviews

Housekeeping19
Breakfast7
Check in/Check Out5
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Natural History Museum 22.0 km
V&A - Victoria and Albert Museum 22.3 km
Madame Tussauds London 24.0 km
Buckingham Palace 24.4 km
National Gallery 25.5 km
Big Ben 25.6 km
The British Museum 25.8 km
London Eye 26.0 km
Tower of London 29.1 km
Tower Bridge 29.1 km
Nearby landmarks
T5 coach park 190 m
Heathrow Terminal 5 Railway Station 320 m
Plaza Premium Lounge T5 Departures 340 m
Colne Valley Biodiversity Site 650 m
Heathrow Medical Services 730 m
N2 1.1 km
N1 1.1 km
N5 1.4 km
Alamo Rent A Car 1.6 km
Cox's Orchard 2.1 km

Sofitel London Heathrow Hotel

Terminal 5, Heathrow, London, United Kingdom, TW6 2GD - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Heathrow part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Sparkling clean

330 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Check-in/out [express]

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.9
Distance to city center10miles
Location rating9.4
Nearest airportHeathrow Airport (LHR)
Distance to airport2.6 km

Rooms available at Sofitel London Heathrow Hotel

Excellent
Room comfort & quality

8.8

Club King
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Classic Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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1 Bedroom Suite
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 1 king bed & 1 sofa bed
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Classic Queen Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
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Luxury King Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Superior King Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite with King Bed
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed or 1 sofa bed
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Superior 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Accessible Superior room with King Bed and bath
...
  • Shower and bathtub
  • 1 king bed
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Accessible Classic room with Queen Bed and walk -in shower
...
  • Shower
  • 1 double bed
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Frequently asked questions

What time is check-in and check-out at Sofitel London Heathrow Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel London Heathrow Hotel?

For those who wish to drive their own cars, Sofitel London Heathrow Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 16 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel London Heathrow Hotel?

Start your mornings right, with the à la carte and buffet breakfast options offered at Sofitel London Heathrow Hotel. A selection of food types including western and full american breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 19.95 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Sofitel London Heathrow Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sofitel London Heathrow Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Sofitel London Heathrow Hotel?

On-site venues and convenient event services make Sofitel London Heathrow Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Sofitel London Heathrow Hotel?

The closest airport to Sofitel London Heathrow Hotel is Heathrow Airport, 2.6 km away.

What is the closest train, metro, or bus station to Sofitel London Heathrow Hotel?

The closest train, metro, or bus station is Heathrow Terminal 5 Railway Station, 320 m away from Sofitel London Heathrow Hotel.

What restaurants are nearby Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel is located in Heathrow, famous for good restaurants such as La Belle Epoque, Vivre and V Bar.

What popular shopping places are close to Sofitel London Heathrow Hotel?

Shopping options in Sofitel London Heathrow Hotel’s Heathrow neighborhood include Two Rivers Shopping Centre.

What are popular attractions near Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel is located in Heathrow area, which is famous for attractions such as Little Harlington Playing Fields, Two Bridges and Church Lammas.

What popular natural sightseeing spots are close to Sofitel London Heathrow Hotel?

Sofitel London Heathrow Hotel is located within Heathrow, which makes it conveniently close to natural sights including Colne Valley Biodiversity Site, Apple - English Red Delicious and Apple - Pinner Seedling.

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Explore the neighborhood

What people love about Sofitel London Heathrow Hotel

  • 9.2

    Exceptional

    "Perfect for stopover for airport."

    Hugh

    |

    September 24, 2022

  • 10

    Exceptional

    "Great place to stay overnight to catch a plane the next day."

    Peter

    |

    September 8, 2022

  • 9.2

    Exceptional
    Breakfast

    "The Breakfast buffet was absolutely excellent."

    SAEBOM

    |

    June 26, 2022

Overall rating:

8.7

Excellent
800 reviews
Cleanliness
9.2
Facilities
8.5
Location
9.4
Read all reviews >
What travelers say they love:
Waiting time for drinks and food is appalling.
Michael from United Kingdom
Couple
More about Sofitel London Heathrow Hotel

More about Sofitel London Heathrow Hotel

Sofitel London Heathrow Hotel

Make everyday special with all that London has to offer with a stay at Sofitel London Heathrow Hotel.
Enjoy all that Sofitel London Heathrow Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring London is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sofitel London Heathrow Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Sofitel London Heathrow Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Sofitel London Heathrow Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sofitel London Heathrow Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Sofitel London Heathrow Hotel. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

26 mentions

Breakfast

16 mentions

Food & Dining

10 mentions

Internet

8 mentions

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site

Vivre Restaurant

  • Menu: Buffet

La Belle Epoque

  • Cuisine: European, French
  • Menu: Buffet
Location
Terminal 5, Heathrow, London, United Kingdom, TW6 2GD
Exceptional
Location

9.4

Airports

  • Heathrow Airport (LHR)
    2.6 km 13 min drive
  • Luton Airport (LTN)
    45.9 km

Public transportation

  • Heathrow Terminal 5 Railway Station
    320 m 10 min walk
  • Iver Train Station
    4.0 km

Hospital or clinic

  • Heathrow Medical Services
    730 m 15 min walk

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Natural History Museum
    22.0 km
  • V&A - Victoria and Albert Museum
    22.3 km
  • Madame Tussauds London
    24.0 km
  • Buckingham Palace
    24.4 km
  • National Gallery
    25.5 km
  • Big Ben
    25.6 km
  • The British Museum
    25.8 km
  • London Eye
    26.0 km
  • Tower of London
    29.1 km
  • Tower Bridge
    29.1 km

Nearby landmarks

  • T5 coach park
    190 m
  • Heathrow Terminal 5 Railway Station
    320 m
  • Plaza Premium Lounge T5 Departures
    340 m
  • Colne Valley Biodiversity Site
    650 m
  • Heathrow Medical Services
    730 m
  • N2
    1.1 km
  • N1
    1.1 km
  • N5
    1.4 km
  • Alamo Rent A Car
    1.6 km
  • Cox's Orchard
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 7 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center10miles
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)19.95 GBP
  • Daily Internet/Wi-Fi fee15 GBP

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants2
  • Number of rooms 605
  • Room voltage240
  • Year property opened2008
  • Most recent renovation2005

Parking

  • Daily parking fee16 GBP

Reviews of Sofitel London Heathrow Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.5
Location9.4
Room comfort and quality8.8
Service8.8
Value for money7.9
High score for London
Rating
9+ Exceptional (217)
8-9 Excellent (135)
7-8 Very Good (114)
6-7 Good (24)
<6 Below Expectation (20)
Time of the year
Mar - May (104)
Jun - Aug (160)
Sep - Nov (140)
Dec - Feb (106)
All guests (800)
All room types
All languages

Show reviews that mention 

Showing 510 verified guest comments
12345
10.0
Exceptional
Bernard from United Kingdom
Solo traveler
Classic Twin Room
Stayed 1 night in August 2019

Excellent Hotel”

It was the first time i stayed at the Sofitel, Heathrow T5. As i was flying the next day, i thought the location would be perfect. Delighted to say my stay was excellent. Room was very comfortable to stay in. It was also easy to return to T5 taking circa 15 minutes. Certainly would stay again. Staff very friendly and welcoming !

Reviewed August 19, 2019

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10.0
Exceptional
Jacqueline from United Kingdom
Couple
Classic Twin Room
Stayed 1 night in January 2020

Jackie from Cyprus ”

Great location. ALL staff were amazing from being greeted at the font door on arrival to leaving at 5am . Check in was very quick with friendly, helpful staff. Rooms were very clean and modern....this is a great place to stay. Can’t recommend it enough. Thank you all.

Reviewed January 08, 2020

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10.0
Exceptional
Iuliana from United States
Solo traveler
Classic Queen Room
Stayed 1 night in October 2021

Outstanding! ”

Fabulous room with all the luxuries and comforts you can desire for a good nights sleep! And the a la carte chef cooked breakfast is to die for! I was so pleasantly surprised by this experience! And much needed after a long flight and before getting ready for another! Will stay here again if ever back in Heathrow !

Reviewed October 30, 2021

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10.0
Exceptional
Alan from Portugal
Business traveler
Classic Room
Stayed 1 night in September 2021

Always Excellent”

Not only very convenient for Terminal 5 but still maintains the professionalism and etiquette of a 5 star premises. Great room, superb front desk team and super efficient, friendly and convenient. Finally great comfortable beds! What more could you want for a short stay.

Reviewed September 14, 2021

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10.0
Exceptional
Deborah from United States
Solo traveler
Classic Queen Room
Stayed 1 night in December 2019

Convenient for early airport departure or late arrival. ”

Very comfortable room. Be aware of the different elevators - I got stuck in a “maze” and had difficulty finding reception because the closest elevator to my room didn’t go to the ground floor.

Reviewed January 08, 2020

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10.0
Exceptional
Darryl from United States
Business traveler
Club King
Stayed 1 night in September 2021

Quick Layover”

Had an overnight layover staff was pleasant and food was great at hotel restaurant very comfortable and enjoyed the deep tub was a much need relaxation after a long flight from Greece!

Reviewed September 11, 2021

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10.0
Exceptional
Ennia from United States
Couple
Classic Queen Room
Stayed 1 night in November 2019

Beautiful and Convenient ”

The hotel is so convenient, at terminal 5. Our flight arrived after 10pm and we had a 10 hour layover so this was the perfect location. The hotel is upscale and beautiful everywhere you look. I only wish I had more than one night.

Reviewed November 26, 2019

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10.0
Exceptional
Man from Hong Kong SAR, China
Couple
Classic Twin Room
Stayed 1 night in January 2021

Night flight arrived in UK, This is a good choice”

Very close to Heathrow Terminal 5, walking distance around 10 minutes. If you are night flight to arrive in UK, this is a good choice.

Reviewed January 26, 2021

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10.0
Exceptional
Michael from United Kingdom
Family with young children
Classic Queen Room
Stayed 1 night in December 2020

Wonderful Time Spent At The Sofitel Heathrow”

I booked this hotel and with my family enjoyed a wonderful stay with an amazing breakfast and staff were fantastic as nearest to heathrow terminal 5 '

Reviewed December 25, 2020

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10.0
Exceptional
James from United Kingdom
Solo traveler
Classic Queen Room
Stayed 1 night in March 2022

Excellent staff”

The staff were fantastic. Check in staff, the crew in The Sphere bar and the team working at La Belle - great service!

Reviewed March 10, 2022

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9.6
Exceptional
Marie from United States
Business traveler
Classic Queen Room
Stayed 1 night in May 2022

Convenient to Heathrow Terminal 5”

Connected to Heathrow Terminal 5. The room is very clean. They have good breakfast. Staff are helpful & accommodating. Covid testing conveniently on site and you get the result within 2 hours if needed to board the plane.

Reviewed May 29, 2022

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10.0
Exceptional
Adria from United States
Couple
Classic Twin Room
Stayed 1 night in October 2019

Vacation ”

End of Vacation, Stayed here before we left for an earlier flight.. Had I known it was this great I would stayed the week and just taken the express train in to London everyday

Reviewed November 21, 2019

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10.0
Exceptional
ARNOLD from Bahrain
Solo traveler
Superior King Room
Stayed 1 night in April 2022

excellent ”

Our favorite place to stay in London Heathrow. Super friendly and accommodating staff. Food (breakfast) is extensive and good quality.

Reviewed April 10, 2022

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9.6
Exceptional
Alicia from United Kingdom
Family with teens
Room Assigned on Arrival
Stayed 1 night in January 2022

Exceptional”

Brilliant location and friendly staff. One little gripe to note is that you pay for parking for your stay but if you leave the car park during your time period then next time you wish to leave eg at check out then the machine at exit recognises that you have exited the once and barrier does not open. You then need to ring the buzzer n explain what has happened which was frustrating n must happen all the time???? Please sort this out.

Reviewed January 03, 2022

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9.6
Exceptional
Graham from United Kingdom
Couple
Classic Room
Stayed 1 night in October 2021

Wonderfully convenient ”

Very good location remarkably quiet in the rooms. Good facilities and very comfortable bed. Restaurant was surprisingly good and also reasonably priced. Overall a great stay and would highly recommend.

Reviewed October 30, 2021

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10.0
Exceptional
Eric from United States
Couple
Classic Queen Room
Stayed 1 night in August 2020

The best hotel for flying out of LHR”

Excellent hotel, staff are terrific and amenities are also great. Highly recommend.

Reviewed October 06, 2020

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10.0
Exceptional
virginia from United States
Solo traveler
Classic Twin Room
Stayed 1 night in November 2019

Exceptionally nice ”

On two recent coming-and-going stays as a solo traveler I found Heathrow Sofitel really pleasant and satisfying, with lovely staff.

Reviewed November 03, 2019

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9.6
Exceptional
Jon from United Kingdom
Couple
Classic Room
Stayed 1 night in March 2022

Highly recommended! ”

We were greeted by lovely staff and we were lucky enough to get upgraded. The room was very clean and well equipped. The new on-site restaurant was incredible!

Reviewed March 06, 2022

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9.6
Exceptional
Joanne from United Kingdom
Solo traveler
Classic Room
Stayed 1 night in October 2021

What a treat ”

A peaceful haven at the airport .. great staff, amazing bed and so quiet until you went into public spaces you wouldn’t know there was anyone else here .. shame I didn’t get to check out the facilities properly but a very nice bar and breakfast was very good

Reviewed October 21, 2021

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10.0
Exceptional
Joanna from Singapore
Couple
Classic Twin Room
Stayed 1 night in July 2019

Short overnight stay only”

If you got a flight to catch it saves you time and money. Visiting London for a holiday, not ideal.

Reviewed July 30, 2019

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