Sofitel London St James
For travelers who want to take in the sights and sounds of London, Sofitel London St James is the perfect choice. Its convenient location right in the city center allows you more time to see all that London has to offer. Are you seeking the true London? Experiencing the best of the city's culture is easy with a stay at Sofitel London St James, located merely 1.0 km from London Eye.
At Sofitel London St James, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring London is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sofitel London St James. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Sofitel London St James are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Sofitel London St James are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Sofitel London St James. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
Enjoy the countless activities offered at Sofitel London St James. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.
Around the property
Don't spend all your time inside while in London! A great museum trip can be had at The British Museum located 1.3 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 3.9 km away, an item on every checklist of those who travel to London.
Best of the kind”
This is one of the best hotel I have ever stayed. Kind staff, styled decoration with fashion pieces which I loved! The fragrance in the hall is definitely my type, is the plus, 11/10. The TV needs to be adjusted about media, it’s difficult to connect to phone.
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Amazing Staff”
Location and Staff helped to make this experience unforgettable. Would make this my first choice for future stays in London.
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Exceptional”
Great location we could walk everywhere
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Best location in London”
Sofitel St James is the best hotel in London. This is my second time staying in this hotel. This place that makes me feel like being at home. Friendly and thoughtful staff and services makes me, a stranger in this gigantic city, feels like having good friends and family around me. And most important the bed is luxurious. Located within birds eye view from most of the important London sites, you can't really find a better place to stay. Walking distance to just about everthing important things to see and do in London. Shopping, eating, theaters and China town is all within a 15 minute walk. Will definately give Sofitel St James a two thumbs up.
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Shaky start, but a magnificent finish”
Arrival was not the best, concierge were not on point. Carried my 3 bags in from my limo as they were too occupied chatting. Check in was good, but when i got to my room, it was not good. I booked a Luxury King Room, it was neither. Bed was a queen, the mattress was old and creaky, the phone didn't work and the sofa was hard as a rock as it was a sofa bed. When i spoke to reception (i had to go down to the lobby as the phone wasn't working), i asked if i was in the correct room, they said yes. I asked them about the bed being a queen and not a king, and they said "a King room doesn't mean a king bed"...um, yes it does. And it says so on the hotels own website. Long story short, i was room moved to a wheelchair accessible room that night (midnight). I received a call from the General Manager the next morning, who was genuinely concerned about the events of the previous night. He offered to move me again to a suite for the last night of my 2 night stay, which i accepted. I packed my bags and went out for lunch with a friend (great recommendation by the hotel concierge). My bags were moved to the suite and i collected my new room keys at reception on my return from lunch. The suite was magnificent..! It was the "Lord Lawrence Olivier Suite" and it was the most amazing suite i have ever stayed in. The GM also sent a bottle of Champagne and a large fruit tray with compliments of the hotel. I know mistakes are made, we are all human, i guess it was my turn to have a few all happen at the same time. but what really impresses me is how mistakes are rectified. Sofitel did this perfectly. What was looking like a terrible end to my 4 weeks holiday in Europe, turned into one of the highlights of the trip. I would definitely give Sofitel London St James another "go" as their efforts to make amends and to impress was exemplary. (The in-room dining is superb, i only had a club sandwich, but it was a delicious work of art). Checkout was fast and charming, and the farewell felt ge
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Superb service in the heart of London's West End”
Service is often what makes the difference in how you fee about a hotel. Sofitel have got it right. Superbly rained efficient, courteous staff where nothing is too much trouble. This is a luxurious hotel in the heart of St James - a stones throw from Trafalgar square, Piccadilly and Buckingham Palace . The room was spacious, the bathroom generous and with good supply of amenities. I didn't like that they charged for high speed broadband, but that was my only grumble. Breakfast was excellent, lunch delicious and again, the service was without fault. Very good cosy bar selling excellent cocktails, with a barman who really knew his drinks Lovely touches such as when I came in from a run They presented me with a bottle of water, cold face towel and an energy bar. The gym is small but adequate. Overall an excellent hotel. Sofitel continues to have unique individual properties where the consistent feature is the quality of the staff and the guest experience.
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Good service but poor value”
Service was good and friendly when checking in and location couldn't be better. Rooms were spacious for European standards and nicely decorated. All the five star hotels I have stayed in would have provided tooth brush and tooth paste among the toiletries without me having to ask but this was not the case here. While taking a shower I also noted that there was a strand of thread at the area where you adjusted the height of the shower head which looked like floss. That really grossed me out as well. I was really annoyed with the water temperature when taking baths/showers. Somehow it's always too hot/cold for me. Overall I expected a higher standard for the amount that was paid. The only thing that was faultless is probably the location.
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Great Location, Great standards, but...”
What to expect from a 5 star hotel when one who wants to check-in at noon is told that his room will be available only at 3pm? Do you expect an excuse? I did not receive one. Do you expect an alternative solution apart from waiting 3h after a long haul flight? I did not receive one. Well Sofitel used to have standard that are now far away... A big disappointment because I love this hotel, great location, great room, great bar tenders. Definitely not a value-for-money hotel anymore...
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Sofitel St. James”
Our stay at this hotel was a pleasureable experience from beginning to end, and we can't wait to go back again! Quite honestly, it is the best hotel we've ever stayed in. Being disabled caused none of the usual problems I encounter - all the staff were more than helpful with my wheelchair, especially the concierge. The hotel has a marvellous atmosphere, so much so that I wouldn't feel apprehensive about staying there on my own, should the occasion arise. All in all, our stay was a memorable experience!
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Fantastic hotel and location ”
What a great way to start off our European vacation. The hotel oozes great charm and character. Is ideally located close to the Palace and beautiful gardens and other famous tourist attractions. The room was larger than we expected. We will make this hotel our bolt hole on future visits.
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Great location, great service and lovely hotel”
We thought it was luxury. You definitely feel comfortable and have everything in the room and hotel. The wifi reception was slow in the room but you can pay for faster connection.
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Excellent hotel, great location”
Wonderful hotel in a central location. We were given a complimentary coffee and snack whilst waiting for our room to be ready even though we arrived prior to check-in. Great with children .
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A room with a small window near the ceiling! Not what we paid for initially...”
Great hotel and great location! However, the room that was offered to us was very small with a window near the ceiling! It was impossible for us to stay in that room. We had to end up paying additional money to get another room as they had no room available in the same category or in the category above what we had booked. At first, they wanted to make us pay for (2) upgrades but we end up paying only for one after some negotiations. Of course, that room was very beautiful but it became very expensive for one night...
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Hotel is good but don't book this category”
We had high expectation of this hotel but this rate gave us, in our view, the worst and one and only one room within the entire hotel, exactly opposite the gym! Only disappointed at this.
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perfect hotel”
nice hotel and nice services, very perfect location and it is good to have the free wifi in room...
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Great hotel & friendly staff”
Fabulous stay. Welcoming, friendly & knowledgeable staff. Superb location & comfortable rooms.
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I was there with two other women”
We had a fantastic time and are recommending it to friends and travel agents. The entire staff was so friendly , helpful and made out stay there so much fun!
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fantastic”
It was good stay, even it is only 3 days. But I had fun, location is amazing in central london and picaddily street
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LOVELY HOTEL IN GREAT LOCATION”
It was really wonderful. Beautiful room, maybe a little small. The bar is fabulous and the bar staff make great cocktails. A short walk to great restaurants and the best of London's shopping.
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Charming and convenient hotel ”
I had a good experience during the period. All the staff are so nice and friendly and really take care of the guests's concern.
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