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Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome
Sotetsu Fresa Inn Ginza-Sanchome

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8.5

Excellent

941 reviews

941 reviews

Housekeeping22
Shops5
Breakfast3
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Ginza

60 m

Nonohana Tsukasa

70 m

Hemavati Jewelry

70 m

Matsuya Ginza Department Store

110 m

Bvlgari Ginza Tower

110 m

Popular landmarks
Tokyo Tower

2.5 km

Ueno Park

4.9 km

Asakusa

5.2 km

Sensoji Temple

5.4 km

Shinjuku Gyoen National Garden

5.5 km

Closest landmarks
Ginza Watatsumi

150 m

Oji Paper Library

150 m

Blooms, Ginza

160 m

Leica Gallery

160 m

Trunk

180 m

2021

Sotetsu Fresa Inn Ginza-Sanchome

3-8-4 Ginza, Chuo, Ginza, Tokyo, Japan, 104-0061 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 3.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Located in heart of Tokyo

Check-in [24-hour]

260 meters to public transportation

Inside city center

70 meters to Ginza

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Restaurants

Laundry service

Safety deposit boxes

Wi-Fi in public areas

This property is in high demand!

18 travelers have booked today.

Value for money8.5
Location rating9.0
Nearest airportHaneda Airport (HND)
Distance to airport13.7 km

Rooms available at Sotetsu Fresa Inn Ginza-Sanchome

Connecting Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Double Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Twin Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Comfort Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sotetsu Fresa Inn Ginza-Sanchome?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at Sotetsu Fresa Inn Ginza-Sanchome?

Wake up to a great continental breakfast at Sotetsu Fresa Inn Ginza-Sanchome. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 2180 JPY for adults and 2180 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Sotetsu Fresa Inn Ginza-Sanchome?

Sotetsu Fresa Inn Ginza-Sanchome does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sotetsu Fresa Inn Ginza-Sanchome?

The closest train, metro, or bus station to Sotetsu Fresa Inn Ginza-Sanchome is Higashi Ginza Subway Station, 250 m away.

What restaurants are nearby Sotetsu Fresa Inn Ginza-Sanchome?

Sotetsu Fresa Inn Ginza-Sanchome’s neighborhood is Ginza which includes popular restaurants such as Dhaba India, Ginza Kyubey and You.

What popular shopping places are close to Sotetsu Fresa Inn Ginza-Sanchome?

Sotetsu Fresa Inn Ginza-Sanchome is located in Ginza area which features shopping places such as Nonohana Tsukasa, Hemavati Jewelry and Matsuya Ginza Department Store.

What are popular attractions near Sotetsu Fresa Inn Ginza-Sanchome?

Sotetsu Fresa Inn Ginza-Sanchome’s location in the Ginza neighborhood makes it close to famous attractions including Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about Sotetsu Fresa Inn Ginza-Sanchome

  • 8.4

    Excellent

    "Amenities corner a nice touch."

    Elaine

    |

    October 17, 2022

  • 7.2

    Very good

    "Very reasonable stay in Ginza."

    Setsuko

    |

    July 31, 2022

  • 10

    Exceptional

    "Very much recommended with worth price."

    Sho

    |

    February 28, 2020

Property ranking|Compared to 4,673 Tokyo properties
See all rankings
Location score
9/10
Value for money score
8.5/10
Service score
8.8/10
Couples review score
8.7/10
Better than
95
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Overall rating:

8.6

Excellent
926 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.0
Read all reviews >
What travelers say they love:
Location is perfect and the room is comfy and clean.
Shih from Taiwan
Solo traveler
More about Sotetsu Fresa Inn Ginza-Sanchome

More about Sotetsu Fresa Inn Ginza-Sanchome

Sotetsu Fresa Inn Ginza-Sanchome

Sotetsu Fresa Inn Ginza-Sanchome is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Sotetsu Fresa Inn Ginza-Sanchome, with its exceptional location right in the city center.
The range of services provided by Sotetsu Fresa Inn Ginza-Sanchome ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sotetsu Fresa Inn Ginza-Sanchome has vending machines that provide round-the-clock refreshment, at low cost.
Sotetsu Fresa Inn Ginza-Sanchome lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore Tokyo. Photograph yourself in front of Tokyo Tower located 2.5 km away, which people travel great distances to see.


Reasons to stay here

This hotel scores higher than 92% of the city's accommodations on value for money
This hotel scores higher than 95% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 93% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

14 mentions

Breakfast

3 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

山笑ふ 銀座3丁目店

  • Cuisine: Asian
  • Menu: Buffet
Location
3-8-4 Ginza, Chuo, Ginza, Tokyo, Japan, 104-0061
Exceptional
Location

9

Airports

  • Haneda Airport (HND)
    13.7 km 20 min drive
  • Narita International Airport (NRT)
    57.5 km 54 min drive

Public transportation

  • Higashi Ginza Subway Station
    260 m 3 min walk
  • Ginza-itchōme Subway Station
    280 m 3 min drive

Hospital or clinic

  • Kobiki Town Clinic
    220 m

Shopping

  • Ameyoko Shopping Street
    4.3 km

Convenience store

  • Family Mart
    130 m 2 min drive

Cash withdrawal

  • ATM
    160 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    60 m
  • Tokyo Tower
    2.5 km
  • Ueno Park
    4.9 km
  • Asakusa
    5.2 km
  • Sensoji Temple
    5.4 km
  • Shinjuku Gyoen National Garden
    5.5 km
  • Tokyo Skytree
    5.7 km
  • Meiji Jingu
    6.2 km
  • Shibuya Crossing
    6.2 km
  • Tokyo Metropolitan Government Building observation room
    7.2 km

Nearby landmarks

  • Ginza
    60 m
  • Nonohana Tsukasa
    70 m
  • Hemavati Jewelry
    70 m
  • Matsuya Ginza Department Store
    110 m
  • Bvlgari Ginza Tower
    110 m
  • Louis Vuitton (Ginza)
    120 m
  • Bulgari Ginza Tower
    130 m
  • Kaju
    130 m
  • Itōya
    130 m
  • Itoya (Ginza)
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property accepts only room bookings. Reservations for other services are not available.
  • The shipping label must contain the check-in date and name of guest booking when sending luggage or mails to the property.
  • The property will hold sent items for a maximum of one week before check-in.
  • A large amount of items or large luggage that must be kept in refrigerator/freezer cannot be deposit at the property.
  • The shipping must be paid in advance. Please contact the property for more details.
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • The property can keep your baggage at the front desk before check-in and after check-out. However, the property can only store your baggage on the check in/out date.
  • Starting July 1, 2019, the property is no longer accept payments with cash. All charges or payments must be settled by credit cards, electronic money and mobile payment.
  • Please enter the full name exactly as it appears on your passport when you book the hotel. Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Parking is not available at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)2180 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of rooms 147
  • Room voltage100
  • Year property opened2017

Reviews of Sotetsu Fresa Inn Ginza-Sanchome from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.1
Location9.0
Service8.8
Value for money8.5
High score for Tokyo
Rating
9+ Exceptional (172)
8-9 Excellent (69)
7-8 Very Good (57)
6-7 Good (15)
<6 Below Expectation (22)
Time of the year
Mar - May (83)
Jun - Aug (84)
Sep - Nov (74)
Dec - Feb (94)
All guests (926)
All languages

Show reviews that mention 

Showing 335 verified guest comments
12345
9.6
Exceptional
Lynda from Australia
Solo traveler
Stayed 7 nights in November 2019

It's all that you need”

I stayed for a week on a holiday in a double bed standard room. The location is excellent, you are less than 5 minutes walk to restaurants, shops including the famous Matsuya department store, about 6 minutes walk from the Ginza Crossing, 5 minutes walk from a Starbucks, there's a Star Mart (like a 711) 5 minutes walk away. The famous Ginza 6 building with beautiful roof top garden and view is only 10 minutes walk away. The metro station is 3 minutes walk away. Like I said, the location is great. The room is fine, I was bracing myself for the small sizes of Tokyo rooms but it was fine. The bed was comfortable, the bathroom very clean and perfectly big enough. The staff were very helpful and spoke reasonable English. Sleep quality was good, no noise from the street could be heard and there were effective blockout curtains. Lots of little extras were available like many free toiletries (including more unusual things like bath salts and hairbrushes) and free all day coffee.

Reviewed December 09, 2019

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Thank you for your sharing your experience about your stay at our hotel and for the review. The location is definitely one of the advantages of our hotel. We also gad to hearing you enjoy the stay at our hotel. It encourages our staff for putting effort in providing nice service. We hope to see you again soon. Front Desk: Ryan Vong

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Sho from Vietnam
Business traveler
Stayed 3 nights in February 2020

Amazing price in super convenient center of Ginza”

Even the hotel is located in the very centre of ginza, the price is amazingly reasonable with clean facilities and cozy amenities. The breakfast is served at the Japanese Shabushabu restaurant on the 1st floor with 3 options of Shabu set, Japanese or Western. I tried all three options all of which were amazing. Very much recommended with worth price.

Reviewed February 28, 2020

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Dear guest, I am delighted to read you had a great experience at Sotetsu Fresa Inn Ginza-Sanchome. Thank you for taking the time to share your experience with your room amenities that you enjoyed and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind remarks with the entire team. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future. Receptionist : Runa

Responded March 05, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Amy from South Africa
Family with teens
Stayed 1 night in May 2019

Exceptional”

We had stayed at the beginning of our trip in Shinjuku & wanted to try a different area on or return to Tokyo at the end of our trip. If Ginza is your preference, the location of this hotel is fantastic. It’s very clean & modern, & the staff friendly & helpful. We loved staying at this hotel & can highly recommend it.

Reviewed June 03, 2019

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Dear guest, Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome and for the review. We are very happy to hear that you had a wonderful experience at our hotel and we look foward to your next visit! Receptionist : Runa

Responded March 14, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Josemaria from Canada
Couple
Stayed 1 night in December 2019

Central Location, Compact and Very Neat”

This hotel is right in the heart of Ginza District. Very close to all the main shops and fine restaurants. Staff was very friendly and accommodating, as I had some mail that needed to be delivered. Very good atmosphere and vibe, easy to access Tokyo Station and Ginza Station. If you are a first time traveller to Tokyo, this is a good first hotel experience.

Reviewed December 29, 2019

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Dear Mr./Ms Josemaria, I am delighted to read you had a great experience at Sotetsu Fresa Inn Ginza-Sanchome. Thank you for taking the time to share your experience with your room amenities that you enjoyed and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind remarks with the entire team. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future. Receptionist : Runa

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Wiland from Philippines
Family with teens
Stayed 4 nights in April 2019

Great Location, Clean and awesome location”

The hotel is at a perfect location from two Tokyo Metro Stations, the big Ginza one and another one. A lot of nice restaurants nearby too. The hotel is typical of Tokyo standards like size and etc. Do not expect much at that front. Coffee, several toiletries and snacks are available for free at the lobby.

Reviewed August 13, 2019

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10.0
Exceptional
kiseok from South Korea
Couple
Stayed 2 nights in January 2020

great place for traveling!!!!!”

whenever l visited Tokyo, always stay in Sotetsu Fresa Inn Ginza-Sanchome because awesome room condition, kind staff, close downtown and lots of restaurants that you can be available. recommend this hotel for you during staying in Ginza.

Reviewed January 29, 2020

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이 기석고객님 안녕하십니까. 소테츠 프레사 인 긴자 산초메를 방문해주시고, 소중한 리뷰 남겨주셔서 감사합니다. 말씀 주신 고객님의 소중한 의견은 전 부서 팀원들과 공유될 것이며 한결 같은 서비스를 유지하면서 고객 한 분 한 분을 위한 세심한 서비스를 제공해 드리고자 노력하겠습니다. 늘 기본을 중시하며, 다음에도 고객님을 모실 수 있는 기회가 있길 고대하겠습니다. 올해도 변함없는 관심과 사랑을 주신 귀하의 성원에 깊은 감사를 표합니다. 감사합니다. 프론트 루나

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Binh from United States
Couple
Stayed 5 nights in March 2019

Excellent hotel with great location in Ginza.”

Great location to travel around Tokyo. The staff are so friendly and food service is grate.

Reviewed April 04, 2019

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Dear guest, Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome and for the review. We are very happy to hear that you had a wonderful experience at our hotel and we look foward to your next visit! Receptionist : Runa

Responded March 14, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Tomando from Indonesia
Business traveler
Stayed 3 nights in June 2019

Great hotel with great price”

The room quiet small but the breakfast place enough big and good

Reviewed June 16, 2019

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Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome and for the review. We are very happy to hear that you had a wonderful experience at our hotel and we look foward to your next visit! Receptionist : Runa

Responded March 14, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.2
Exceptional
Andrew from Japan
Solo traveler
Stayed 1 night in July 2022

More than a budget hotel”

Cannot beat the location for the kind of price. Rooms are on the small side and there are limited amenities, but it is comfortable, clean, and perfect for those who use a hotel to lay down their bodies after days in town. This chain is good.

Reviewed July 04, 2022

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10.0
Exceptional
Mr. from Thailand
Business traveler
Stayed 5 nights in October 2019

Exceptional”

Good hotel, location and you will love it!

Reviewed October 22, 2019

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Thank you for your sharing your experience about your stay at our hotel and for the review. From the nearest train station exit to our hotel. It only takes arounf 5 minutes which is one of our hotel advantage. We hope to see you again soon. Front Desk: Ryan Vong

Responded March 08, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.6
Exceptional
Yuen from Hong Kong SAR, China
Couple
Stayed 3 nights in November 2019

Nice service and location”

The staff are helpful and the location is convenient . Just 5 mins walk away from the higashi Ginza station. Will definitely come back again!

Reviewed November 26, 2019

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Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome and for the review. We are very happy to hear that you had a wonderful experience at our hotel and we look foward to your next visit! Receptionist : Runa

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.6
Exceptional
Annabelle from Philippines
Family with young children
Connecting Room - Non-Smoking
Stayed 3 nights in December 2019

Connecting room we booked was perfect for my family..efficient staff, good location!!”

Everything was great except for poor internet connection.

Reviewed December 26, 2019

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Dear Mr./Ms. Annabelle Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome. We are glad that you enjoyed our location and apologize for any inconveniences you encountered during your stay. We look forward to welcoming you back! Receptionist : Runa

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
10.0
Exceptional
Amy from Malaysia
Couple
Stayed 3 nights in July 2019

Good”

No complaint , everything was good . Recommended

Reviewed July 20, 2019

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Thank you for choosing the Sotetsu Fresa Inn Ginza-Sanchome and for the review. We are very happy to hear that you had a wonderful experience at our hotel and we look foward to your next visit! Receptionist : Runa

Responded March 14, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.6
Exceptional
Chris from Hong Kong SAR, China
Couple
Stayed 3 nights in March 2019

Exceptional”

Not as clean as previous stay but the location is unbeatable. Hopefully will be improved next time.

Reviewed July 18, 2019

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9.2
Exceptional
Dianne from Philippines
Family with young children
Double Room - Non-Smoking
Stayed 7 nights in December 2019

Great location. ”

Rooms were extremely small, even compared to other japanese hotels. But it was clean and the lobby was cute. Location is great. So all in all it’s a good deal.

Reviewed January 03, 2020

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Dear Mr./Ms.Dianne, I am delighted to read you had a great experience at Sotetsu Fresa Inn Ginza-Sanchome. Thank you for taking the time to share your experience with your room amenities that you enjoyed and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind remarks with the entire team. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future. Receptionist : Runa

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.6
Exceptional
Poi from Malaysia
Solo traveler
Stayed 3 nights in November 2019

The hotel is nice”

The hotel is nice, clean and cosy.

Reviewed December 03, 2019

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Thank you for your sharing your experience about your stay at our hotel and for the review. We will try to do more to increase our quality. We truly appreciate your feedback and we hope to see you again soon. Front Desk: Ryan Vong

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
9.2
Exceptional
Leopoldo from Japan
Family with young children
Double Room - Non-Smoking
Stayed 2 nights in December 2019

Exceptional”

The location was great, but for someone that likes a softer bed I had difficulty sleeping. My husband and son were able to sleep, but the bed was definetly to firm for all of us. We would look for another hotel to stay at unless there were other mattress options for the room.

Reviewed January 05, 2020

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Dear Mr./Ms,Leopoldo  Thank you for choosing Sotetsu Fresa Inn Ginza-Sanchome and for your review. We apologize for the inconveniences you faced during your stay. Our team will be sure to meet with internal staff to discuss your feedback and to ensure that future guests receive genuine and friendly hospitality for which Hilton is known. We do hope you will return once again for a more positive experience. Receptionist:Runa

Responded March 06, 2020
Sotetsu Fresa Inn Ginza-Sanchome
8.8
Excellent
May from Thailand
Business traveler
Stayed 1 night in November 2019

Value and location”

Great location in the heart of Ginza with Metro station 2 blocks away. The price is reasonable for this location. Size of room is standard Ginza size, perfect for 1 person even though the room I booked was a double. The lobby of the hotel is located on the 2nd floor. Security to the room is great as you need the keycard to access the elevators. Recommend this hotel for business travellers who wants to stay in Ginza area. As for tourists with huge luggage, the size of the room may be an obstacle.

Reviewed November 14, 2019

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Thank you for your sharing your experience about your stay at our hotel and for the review. We put effort on the security system as we want our guest to stay at our hotel without any worries. It is happy that you feel safe staying at out hotel. We will do better in the future. We hope to see you again soon. Front Desk: Ryan Vong

Responded March 08, 2020
Sotetsu Fresa Inn Ginza-Sanchome
8.4
Excellent
Joyce from Philippines
Solo traveler
Stayed 4 nights in April 2019

Comfortable room, convenient location in Ginza”

Convenient because: there's a Lawson almost next door, a few minutes walk to the Mitsukoshi entrance of the Ginza station, generally walkable to several shopping locations in Ginza. Room was comfortable (although the usual small size by Japanese room standards), with a power socket at the headboard of the bed. There is a common area for those who may want to enjoy coffee or a quick snack in the lobby (area is small, but never found it crowded). Shower heater was very easy to work with, & there are mirrors both in the bathroom & outside. Staff is kind & pleasant. For those coming to & from via airport bus, though, the nearest stops are a bit far, at about a 15minute walk away. Did not get to try leaving via subway given with big luggage, & there was ongoing construction work in Ginza station which made it a little harder to navigate. Overall, a good comfortable stay in Ginza.

Reviewed May 02, 2019

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Dear guest, I am delighted to read you had a great experience at Sotetsu Fresa Inn Ginza-Sanchome. Thank you for taking the time to share your experience with your room amenities that you enjoyed and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind remarks with the entire team. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future. Receotionist : Runa

Responded March 14, 2020
Sotetsu Fresa Inn Ginza-Sanchome
8.8
Excellent
Sarun from Cambodia
Couple
Stayed 3 nights in October 2019

Excellent”

Please note that the location is good in the middle of Ginza but if you are scared of small room don’t chose that hotel! It belong to a Japanese company so their rooms are quite small even if everything is well designed. They allow early check in but you will have to pay 1,000yen per hour Checkin time is 3pm and check out time is 10am! Our flight was early we arrived at 6am and arrive at the hotel before 10am we wanted to rest but there wasn’t any room available... so we ended up at Starbucks reserve nearby .

Reviewed November 17, 2019

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Dear Mr./Ms. Sarun, thank you for choosing Sotetsu Fresa Inn Ginza-Sanchome and for your review. We apologize for the inconveniences you faced during your stay. Our team will be sure to meet with internal staff to discuss your feedback and to ensure that future guests receive genuine and friendly hospitality for which Hilton is known. We do hope you will return once again for a more positive experience.

Responded March 11, 2020
Sotetsu Fresa Inn Ginza-Sanchome
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