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St Martins Lane Hotel
Deluxe Garden - Room plan, St Martins Lane Hotel in London
Lobby, St Martins Lane Hotel in London
Lobby, St Martins Lane Hotel in London
Lobby, St Martins Lane Hotel in London
Fitness center, St Martins Lane Hotel in London
St Martins Lane Hotel

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8.9

Excellent

9,607 reviews

9,607 reviews

Housekeeping9
Breakfast3
Shops2
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Salisbury
50 m
Ordning & Reda
70 m
London Coliseum
80 m
Watkins Books
80 m
Tidley & Chapman
90 m
Popular landmarks
National Gallery
170 m
London Eye
940 m
The British Museum
990 m
Big Ben
1.1 km
Buckingham Palace
1.5 km
Closest landmarks
Institute of Chinese Medicine
100 m
Davenports Magic Shop
140 m
Duke of York's
140 m
West End Theatre District
150 m
Long Acre
150 m

St Martins Lane Hotel

45 St Martins Lane, West End Soho, London, United Kingdom, WC2N 4HX - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

150 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Inside city center

Everything you need for a rejuvenating retreat for both body and spirit.
Workout and Leisure
Fitness center
Mind - Body
Yoga room
Facilities

Bicycle rental

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.3
Distance to city center0 miles
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.2 km

Rooms available at St Martins Lane Hotel

Excellent
Room comfort & quality

8.4

Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penthouse
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Garden
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Loft Junior Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Corner Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Loft Double Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Standard
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does St Martins Lane Hotel have a fitness center?

Absolutely! St Martins Lane Hotel features fitness center that is suitably located on site, catering to your active needs to stay in form while on holiday vacation. For more details, please contact the property for more information.

Does St Martins Lane Hotel offer dry cleaning services?

Yes! St Martins Lane Hotel offers dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What is the average travel time to the closest airport from St Martins Lane Hotel?

The average travel time to get from St Martins Lane Hotel to the airport is 60 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What public parks are close by St Martins Lane Hotel?

While remaining at St Martins Lane Hotel, take joy in your early morning or evening walk at nearby park which include St. James's Park, Crabtree Fields, and Edward Henry House Gardens.

What is the average rating that past Business travelers' have given to St Martins Lane Hotel?

Verified business travelers that have stayed at this property have given St Martins Lane Hotel an average rating of 8.6. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to St Martins Lane Hotel?

Past families with older children that have stayed at this property have given St Martins Lane Hotel an average rating of 8.9. You can check out more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to St Martins Lane Hotel?

Past group travelers that have stayed at this property have given St Martins Lane Hotel an average rating of 9.0. You can find more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about St Martins Lane Hotel?

Past local travelers that have stayed at this property have given St Martins Lane Hotel an average rating of 8.8. You can look up on more in depth customer reviews, and responses for this property down in the review section.

What dining places are close by St Martins Lane Hotel?

St Martins Lane Hotel’s local neighborhood is West End Soho which comprises of popular restaurants such as Angus Steakhouse, Rules, and The Ivy.

What time is check-in and check-out at St Martins Lane Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at St Martins Lane Hotel?

Wake up to an excellent continental, � la carte, and buffet breakfast at St Martins Lane Hotel. Customers can enjoy breakfast offered with an additional charge of 30 GBP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What people love about St Martins Lane Hotel

  • 10

    Exceptional
    Staff 

    "Perfect location, clean and classy minimalistic decorated rooms, friendly staff."

    Michelle

    |

    July 16, 2023

  • 8.8

    Excellent
    Location

    "Great location, clean and modern ."

    Nigel

    |

    September 22, 2022

  • 9.6

    Exceptional
    Location

    "Location is great."

    Lewis

    |

    August 5, 2023

Overall rating:

8.9

Excellent
9,607 reviews
Cleanliness
9.2
Facilities
8.4
Location
9.6
Read all reviews >
What travelers say they love:
Everyone in the hotel is exceptional friendly.
Holger from Germany
Solo traveler
More about St Martins Lane Hotel

More about St Martins Lane Hotel

Experience Luxury and Convenience at St Martins Lane Hotel in London

St Martins Lane Hotel in London offers guests a luxurious and convenient stay with its top-notch facilities. Guests can enjoy 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, tours, valet parking, and concierge services. The hotel also features air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, and Wi-Fi in public areas. Stay fit during your stay with the hotel's fitness center. For those who prefer to drive, the hotel offers car park onsite with car park charges applied. Other amenities include designated smoking area, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, luggage storage, daily housekeeping, ticket service, breakfast buffet, and continental breakfast. With its exceptional facilities, St Martins Lane Hotel is the perfect choice for travelers seeking luxury and convenience in London.

St Martins Lane Hotel's Room Types

St Martins Lane Hotel offers a wide range of room types to cater to every traveler's needs. From the spacious and luxurious Corner Suite and Penthouse to the cozy and comfortable Standard and Superior rooms, guests can choose from a variety of options. The Loft Double Room and Loft Junior Suite are perfect for families or groups of friends with their multiple beds and ample space. The Deluxe and Deluxe Garden rooms offer a touch of elegance and sophistication with their stylish decor and comfortable furnishings. The Studio room is perfect for those who need a little extra space to work or relax. Whatever your preference, St Martins Lane Hotel has a room type that will suit your needs.

Discover London's Iconic Landmarks and Attractions

St Martins Lane Hotel is perfectly located for those looking to explore London's iconic landmarks and attractions. The National Gallery, home to some of the world's most renowned art, is just a 5-minute walk away. For those looking for some retail therapy, the vibrant shopping district of Oxford Street is also within walking distance. Covent Garden, known for its street performers, boutique shops, and restaurants, is just a short stroll away. And of course, no visit to London would be complete without a visit to Trafalgar Square, where you can see the famous Nelson's Column and the iconic lion statues. With so much to see and do just steps away from the hotel, St Martins Lane Hotel is the perfect base for exploring all that London has to offer.

Exceptional Service and Comfortable Stay at St Martins Lane Hotel

St Martins Lane Hotel in London has received rave reviews for its exceptional service and comfortable stay. Guests have praised the hotel personnel for being friendly, efficient, and treating them as valued guests. The staff is always ready to assist and make the stay memorable. The hotel's central location makes it easy to access various attractions in the city. Guests have also appreciated the modern amenities and beautiful views from the rooms. The ambiance is modern and chic, making it a perfect destination for a luxurious stay. Overall, guests have had a fantastic experience and highly recommend St Martins Lane Hotel for a comfortable and memorable stay in London.

St Martins Lane Hotel: A Customer Favorite in London

St Martins Lane Hotel in London, United Kingdom has consistently received positive ratings from its satisfied guests, earning an impressive overall score of 9.0. Visitors have praised the hotel's exceptional cleanliness with a score of 9.3 and its prime location with a score of 9.6. Guests have also highlighted the friendly and attentive staff, who have received a score of 9.1 for their outstanding performance. While the hotel's dining options received a score of 7.2, guests have raved about the hotel's facilities with a score of 8.5 and the comfort of their accommodations with a score of 8.4. For those looking for an exceptional stay in London, St Martins Lane Hotel is clearly a top choice among travelers.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

2 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site
The Nitery by Gizzi Erskine
  • Cuisine: American, English/Full, French
  • Menu: A-la-carte

Location

45 St Martins Lane, West End Soho, London, United Kingdom, WC2N 4HX
Exceptional
Location

9.6

Airports
  • London City Airport (LCY)
    12.2 km 37 min drive
  • Heathrow Airport (LHR)
    23.1 km 56 min drive
Public transportation
  • Leicester Square Tube Station
    150 m 2 min walk
  • Charing Cross Tube Station
    310 m 6 min walk
Hospital or clinic
  • Institute of Chinese Medicine
    100 m
Shopping
  • Camden Market
    3.7 km
Convenience store
  • Tesco Express
    120 m 2 min drive
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • National Gallery
    170 m
  • London Eye
    940 m
  • The British Museum
    990 m
  • Big Ben
    1.1 km
  • Buckingham Palace
    1.5 km
  • Madame Tussauds London
    2.4 km
  • V&A - Victoria and Albert Museum
    3.5 km
  • Tower of London
    3.5 km
  • Tower Bridge
    3.6 km
  • Natural History Museum
    3.8 km
Nearby landmarks
  • Salisbury
    50 m
  • Ordning & Reda
    70 m
  • London Coliseum
    80 m
  • Watkins Books
    80 m
  • Tidley & Chapman
    90 m
  • Pleasures of Past Times
    90 m
  • Marchpane
    100 m
  • Institute of Chinese Medicine
    100 m
  • Cecil Court
    110 m
  • G Spot
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0 miles
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)30 GBP
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 203
  • Room voltage230
  • Year property opened1999
  • Most recent renovation2015
Parking
  • Daily parking fee44 GBP

Property announcements

Car parking is available at an additional charge and subject to availability

Reviews of St Martins Lane Hotel from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Facilities8.4
Location9.6
Room comfort and quality8.4
Service9.0
Value for money8.3
High score for London
Rating
9+ Exceptional (63)
8-9 Excellent (25)
7-8 Very Good (9)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (18)
Jun - Aug (36)
Sep - Nov (29)
Dec - Feb (29)

Show reviews that mention 

Showing 112 verified guest comments
12345
10.0
Exceptional
Lior from Israel
Couple
Deluxe
Stayed 5 nights in December 2022

Thanks for an amazing experience!”

This is one of the best hotels in London. My partner and I really enjoyed during our stay and recommend everyone to book it. We will be back for sure on our next visits. Thanks to the amazing staff for helping out with every request and in great customer service.

Reviewed December 11, 2022

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Dear Lior, I am thrilled to see that you had such a fantastic time staying with us and that the team were able to take such good care of you. Your feedback is a great testament to the teams efforts. Thank you for taking the time to post your much appreciated review, we are truly greatful. I hope we will have the pleasure to welcome you back again soon. Kind regards, Vinnie

Responded December 13, 2022
St Martins Lane Hotel
10.0
Exceptional
Ian from United Kingdom
Couple
Studio
Stayed 1 night in September 2022

Great hotel for visiting central London ”

This is a very clean luxury hotel. We found the room (a studio) to be spacious and worth the additional cost. Excellent bathroom and facilities. Breakfast was ok but staff very friendly and attentive.

Reviewed September 21, 2022

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Dear Ian, I am so pleased to see that you had such a lovely time staying with us and that team took such good care of you during your stay with us. I will be sure to share your praise with the team, I know they will be thrilled. Thank you for taking the time to post your much appreciated review and I hope we get to welcome you back again soon. Kind regards, Vinnie

Responded September 23, 2022
St Martins Lane Hotel
9.6
Exceptional
Clive from United Kingdom
Couple
Deluxe
Stayed 2 nights in October 2022

We will be back!”

There are cheaper hotels and there are considerably more expensive hotels. If your budget allows, I strongly recommend this hotel. The bedroom we had was one of the best for comfort that my wife and I have stayed in. If you like cocktails or mocktails, try the “hidden” cocktail bar. First class :) The location between Trafalgar Square and Covent Garden is brilliant for restaurants, street food (especially Seven Dials market), theatres, cinema and London life. All the staff were very helpful. Highly recommended

Reviewed October 23, 2022

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10.0
Exceptional
TING from Hong Kong SAR, China
Couple
Room Assigned on Arrival
Stayed 4 nights in October 2022

Best customer service ever!”

Very chill and friendly staff, nice welcome and make you feel like home! Warmest greetings! :)

Reviewed October 27, 2022

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10.0
Exceptional
Josephine from Philippines
Family with teens
Deluxe
Stayed 6 nights in December 2019

Exceptional”

The property is modern, squeaky clean and very comfortable. It is in a great location, within walking distance to sightseeing, shopping and restaurants. The hotel personnel are friendly, efficient and they really treat you as valued guests. This is our fourth stay in this hotel

Reviewed January 03, 2020

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Hi Josephine, many thanks for your fabulous feedback, your support of the hotel is hugely valued and we are delighted that your latest stay was just as enjoyable. We really appreciate the kind comments for our friendly, attentive and authentic style of service as well as our cleanliness and great location in the heart of London's exciting theatre district. We very much look forward to welcoming you back for Visit # 5!

Responded January 09, 2020
St Martins Lane Hotel
10.0
Exceptional
Holger from Germany
Solo traveler
Standard
Stayed 4 nights in August 2022

Exceptional staff ”

Everyone in the hotel is exceptional friendly.

Reviewed August 29, 2022

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Dear Holger, Thank you for your wonderful feedback, I am so pleased to see that you have found the team to be so welcome. I will be sure to share your feedback with the greater team, I know they will be thrilled with your gracious comments. Thank you for taking the time to post your much appreciated review, I hope we will have the pleasure to welcome you back again soon. Kind regards, Vinnie

Responded September 01, 2022
St Martins Lane Hotel
10.0
Exceptional
kirsteen from United Kingdom
Couple
Deluxe Garden
Stayed 3 nights in July 2021

Amazing ”

Lovely hotel great location for covent garden leister square and picadilly circus Would highly recommend

Reviewed July 28, 2021

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Dear Kirsteen Thank you for your lovely review, Our hotel is indeed very much loved for its location. I am very pleased to see you had such a lovely stay with us. I hope you come and stay with us again very soon. Kind regards Vinnie

Responded August 05, 2021
St Martins Lane Hotel
10.0
Exceptional
Danny from United Kingdom
Couple
Standard
Stayed 1 night in September 2021

Exceptional”

Very good service and staff very friendly. Thank you Fernando

Reviewed September 18, 2021

See room deals

9.6
Exceptional
Kim from New Zealand
Couple
Standard Room
Stayed 1 night in August 2022

Fab hotel ”

Fabulous hotel, modern, chic and the best location! Staff are fantastic. Highly recommend it.

Reviewed August 28, 2022

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Dear Kim, I am so pleased to see that you had such a lovely stay and that the team made your time with us so memorable. I will be sure to share your praise with the greater team, I know they will be thrilled with your feedback. Thank you for taking the time to post your much appreciated review. I hope we will have the pleasure to welcome you back again soon. Kind regards, Vinnie

Responded September 01, 2022
St Martins Lane Hotel
10.0
Exceptional
KYOUNG from South Korea
Couple
Standard
Stayed 1 night in February 2020

Kindly staff”

Clean, kindly staff and moderate interior. Little small to open the lugguge. Wonderful stay.

Reviewed February 28, 2020

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Dear KYOUNG, Thank you so much for your lovely review and rating, especially for highlighting our original style and our friendly, attentive team - you have made our day! We're so happy to know you enjoyed your St Martins Lane experience, and we very much look forward to welcoming you back again one day. Warmest wishes, All of the Team

Responded February 29, 2020
St Martins Lane Hotel
9.6
Exceptional
Sarah from Saudi Arabia
Couple
Standard
Stayed 2 nights in January 2020

Great place , location and staff”

Loved everything about it. They have super nice and fashionable staff The room is small .. so don’t be shock .. but you have plenty of room under the bed. The place is cool

Reviewed January 11, 2020

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Hi Sarah, thank you so much for your great review and we love that you loved everything! We have a range of room sizes and we are always happy to show other room types; our website also gives details including room size and approximate layout. We hope you will have a chance to stay with us again when you are next in London and very much look forward to welcoming you back at that time.

Responded January 14, 2020
St Martins Lane Hotel
10.0
Exceptional
Michael from United Kingdom
Business traveler
Superior Double Double
Stayed 4 nights in October 2020

Excellent ”

Couldn’t be happier after 4 days spent at st Martin’s Lane

Reviewed October 28, 2020

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10.0
Exceptional
Alan from United Kingdom
Couple
Standard
Stayed 2 nights in April 2022

Fantastic”

Always fantastic to stay here.

Reviewed April 09, 2022

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Dear Alan, Thank you for taking the time to post your sterling review, the team and I really appreciate your gracious feedback. I hope we will have the pleasure of welcoming you again very soon. Kind regards, Vinnie

Responded April 15, 2022
St Martins Lane Hotel
9.2
Exceptional
Hui from Singapore
Family with young children
Loft Double Room
Stayed 3 nights in June 2022

Convenient and great service ”

Had a wonderful stay at St Martins Lane hotel. Spacious hotel for family. It’s convenient to most eateries and theatre. Walkable distance to shopping area. Will be back staying there again

Reviewed June 22, 2022

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Dear Hui, I am absolutely delighted to see that you had such a fantastic time with us here at St Martins Lane London and that you made the most of our neighbouring area. Thank you for taking the time to post your much appreciated review, I will be sure to share your comments with the greater team they will be thrilled with your feedback. I hope we will have the pleasure of welcoming you again soon. Kind regards, Vinnie

Responded June 23, 2022
St Martins Lane Hotel
8.8
Excellent
Emma from United Kingdom
Solo traveler
Standard
Stayed 1 night in January 2020

Smiles, upgrade and bubbles”

I wanted to book somewhere central and special for my sister's 30th birthday - but my budget was limited. I found a great price for St Martin's Lane Hotel through Agoda so decided to book. On arrival we were upgraded, which was brilliant as I was a little worried about the room size... I thanked they guy for this on the front desk (Andreas?) and mentioned it was my sisters bday. Later in the eve when we were getting ready to head out, the team sent a complimentary bottle of Prosecco to the room to wish my sister a happy birthday - so sweet! And they usually charge £40 per bottle!! We stayed Saturday night, so check out on Sunday was midday! Lush! And needed!

Reviewed January 20, 2020

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8.0
Excellent
Andrew from United Kingdom
Couple
Standard
Stayed 2 nights in December 2022

Looks can be deceiving!! ”

Couldn’t check in as our booking had been ‘lost in the system’ so we waited in the bar for half an hour with a complimentary drink - good but we’d have rather had our room after a long day travelling. Bed made a metallic clinking noise whenever you moved which was irritation. And please please do not order breakfast on room service - it came cold, was very small (half a mushroom!!) and came without cutlery, milk for the tea (as requested), no butter for the toast (as requested) and no marmalade (as requested). Called down to complain, 5 mins later they brought the missing items - minus the milk! It shouldn’t be so hard to get a decent room service breakfast in this type of ‘quality’ hotel!! However, staff were very good especially reception, did all they could to rectify the check on cock-up, and for waiting staff in the cocktail bar were exceptionally good. I would go back again as I’m sure lightening can’t struck twice!!

Reviewed December 11, 2022

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9.2
Exceptional
Juan from Philippines
Family with young children
Standard Room
Stayed 2 nights in July 2022

Happy”

Room was a bit small but location can’t be beat

Reviewed July 10, 2022

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Dear Juan, Thank you for taking the time to post your review, we value your feedback and your comments have been shared with the relevant departments to help ameliorate our services. I am pleased to see that you had such a great stay and that you enjoyed our neighbouring area. I hope we will have the pleasure of welcoming you back again soon. Kind regards, Vinnie

Responded August 01, 2022
St Martins Lane Hotel
8.8
Excellent
Nigel from United Kingdom
Couple
Deluxe Garden
Stayed 2 nights in September 2022

Recommended”

Great location, clean and modern .. will definitely return.

Reviewed September 22, 2022

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Dear Nigel, I am so pleased to see that you had such a lovely time staying with us and that you enjoyed our neighbouring area of London. Thank you for taking the time to post your much appreciated review and I hope we get to welcome you back again soon. Kind regards, Vinnie

Responded September 23, 2022
St Martins Lane Hotel
8.8
Excellent
dani from Israel
Solo traveler
Superior
Stayed 4 nights in September 2022

Excellent”

excellent location good experience

Reviewed September 11, 2022

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Dear Dani, I am so pleased to see that you had such a wonderful time with us here at St Martins Lane London. I will be sure to share your praise with the team, I know they will be thrilled. Thank you for taking the time to post your much appreciated review. I hope we will have the pleasure to welcome you back again soon. Kind regards, Vinnie

Responded September 16, 2022
St Martins Lane Hotel
8.4
Excellent
Diane from United Kingdom
Family with teens
Deluxe Room
Stayed 1 night in September 2022

4 star .......”

...... missing a star as this hotel is missing the small things and extra customer service that makes 5 star hotels special.

Reviewed September 07, 2022

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Dear Diane, Thank you for taking the time to post your review, we value our feedback and your comments have been shared with the relevant departments to help ameliorate our services. I am sorry to see that we did not meet your expectations and I hope we will have the opertunity to welcome you again. Kind regards, Vinnie

Responded September 09, 2022
St Martins Lane Hotel
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