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Starcity Halong Bay Hotel
Starcity Halong Bay Hotel
Starcity Halong Bay Hotel
Starcity Halong Bay Hotel
Starcity Halong Bay Hotel
Starcity Halong Bay Hotel
Starcity Halong Bay Hotel

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6.6

Good

46 reviews

46 reviews

See map

6.3

Good

Location rating score

Parking
FREE
Popular landmarks
Bai Chay Bridge 2.4 km
Dong Thien Cung 5.4 km
Dau Go Gotto 5.8 km
Hon Ga Choi Island 7.3 km
Soi Sim Island 12.0 km
Sung Sot Cave 13.2 km
Luon Caves 15.3 km
Cua Van Fishing Village 18.1 km
Nearby landmarks
Sun World Ha Long Complex 570 m
Sun World Ha Long Park 620 m
Quảng trường Mặt Trời 620 m
Ha Long Queen Cable Car 630 m
Dragon Park 670 m
Bai Chay Beach 770 m
Dau Go Cave 780 m
Castaway Island 780 m
Viewing Tower 790 m
BoMi Mart 850 m

Starcity Halong Bay Hotel

Ha Long City, Ha Long, Hạ Long, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

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Highlights

Inside city center

Front desk [24-hour]

640 meters to Sun World Ha Long Park

770 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Breakfast [free]

Swimming pool [indoor]

Restaurants

Room service [24-hour]

Value for money6.7
Location rating6.3
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.3 km

Rooms available at Starcity Halong Bay Hotel

Executive Suite
...
  • Room size: 58 m²/624 ft²
  • Mountain view
  • 1 king bed
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Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Bay View Deluxe King
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 king bed
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Bay View Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 2 semi double beds
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Superior King
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
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Deluxe Double Room with Sea View
...
  • Room size: 32 m²/344 ft²
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Luxury Room Shared Bed - Bay View
...
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    Room Assigned on Arrival
    ...
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      Superior Room
      ...
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        room
        ...
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          Frequently asked questions

          What time is check-in and check-out at Starcity Halong Bay Hotel?

          Check-in is from 12:00 PM, and check-out is until 01:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Starcity Halong Bay Hotel?

          For those who wish to drive their own cars, Starcity Halong Bay Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

          Is breakfast offered at Starcity Halong Bay Hotel?

          Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel features 2 on-site restaurants for your dining convenience.

          What is the smoking policy at Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel’s neighborhood is Ha Long which includes popular restaurants such as Nha Hang Hong Hanh, Vinace Italian Restaurant and Papa's BBQ.

          What popular shopping places are close to Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel is located in Ha Long area which features shopping places such as Bai Chay Commercial Center.

          What are popular attractions near Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel’s location in the Ha Long neighborhood makes it close to famous attractions including Sun World Ha Long Park, Dragon Park and Sun World Ha Long Complex.

          What popular beaches are close to Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel’s Ha Long neighborhood also includes Bai Chay Beach.

          What popular natural sightseeing spots are close to Starcity Halong Bay Hotel?

          Starcity Halong Bay Hotel’s nearby natural sights include Dau Go Cave and Núi Bãi Cháy located in the same Ha Long area.

          Show more questions
          See map

          Explore the neighborhood

          Property ranking|Compared to 745 Hạ Long properties
          See all rankings
          Room comfort score
          7.1/10
          Room size
          37 sqm.
          Service score
          7/10
          Cleanliness score
          6.8/10
          Better than
          91
          %
          of Hạ Long properties
          Bigger than
          87
          %
          of Hạ Long properties
          Better than
          76
          %
          of Hạ Long properties
          Better than
          76
          %
          of Hạ Long properties
          Overall rating:

          6.6

          Good
          46 reviews
          Cleanliness
          6.8
          Facilities
          6.0
          Location
          6.3
          Read all reviews >
          More about Starcity Halong Bay Hotel

          More about Starcity Halong Bay Hotel

          Starcity Halong Bay Hotel

          Be sure to have a more relaxing time while you're in Hạ Long with a stay at Starcity Halong Bay Hotel, with it location right in the city center that reduces travel and stress.
          All offerings provided by Starcity Halong Bay Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
          Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Starcity Halong Bay Hotel. For guests who would like to smoke, the designated smoking areas are available.
          A range of amenities is offered in guestrooms at Starcity Halong Bay Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Starcity Halong Bay Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
          Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


          Dining and things to do

          Every day at Starcity Halong Bay Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
          A day in will be as fun as a day out with ranges of recreational activities offered at Starcity Halong Bay Hotel. Don't forget to make a visit or two to the hotel's pool. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


          Around the property

          Be sure to visit some of the city's popular sights during your stay in Hạ Long. Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 5.7 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 7.3 km away.


          Reasons to stay here

          Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
          According to guests who stayed here, this hotel's room comfort is rated higher than 91% of other accommodations in Hạ Long.

          Amenities and facilities
          Good
          Facilities

          6

          Most talked about facilities

          Breakfast

          4 mentions

          Housekeeping

          3 mentions

          Food & Dining

          2 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Vietnamese

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Garden
          • Swimming pool [indoor]
          • Ticket services
          • Tours

          Cleanliness and safety

          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter

          Dining, drinking, and snacking

          • Bar
          • Breakfast [free]
          • Coffee shop
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Gift/souvenir shop
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area

          For the kids

          • Family room
          • Swimming pool [kids]

          Access

          • Fire extinguisher
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Car park [free of charge]
          • Car park [on-site]
          • Valet parking

          Available in all rooms

          • Air conditioning
          • Bathrobes
          • Desk
          • Free bottled water
          • In-room safe box
          • Mini bar
          • Non-smoking
          • Shower
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Asian
          • Buffet
          Location
          Ha Long City, Ha Long, Hạ Long, Vietnam
          Good
          Location

          6.3

          Airports

          • Cat Bi International Airport (HPH)
            36.3 km

          Public transportation

          • Halong Train Station
            4.2 km

          Hospital or clinic

          • Bệnh viện Đa khoa Vinmec Hạ Long
            2.9 km

          Shopping

          • Bai Chay Commercial Center
            1.1 km
          What's nearby

          Popular landmarks

          • Bai Chay Bridge
            2.4 km
          • Dong Thien Cung
            5.4 km
          • Dau Go Gotto
            5.8 km
          • Hon Ga Choi Island
            7.3 km
          • Soi Sim Island
            12.0 km
          • Sung Sot Cave
            13.2 km
          • Luon Caves
            15.3 km
          • Cua Van Fishing Village
            18.1 km

          Nearby landmarks

          • Sun World Ha Long Complex
            570 m
          • Sun World Ha Long Park
            620 m
          • Quảng trường Mặt Trời
            620 m
          • Ha Long Queen Cable Car
            630 m
          • Dragon Park
            670 m
          • Bai Chay Beach
            770 m
          • Dau Go Cave
            780 m
          • Castaway Island
            780 m
          • Viewing Tower
            790 m
          • BoMi Mart
            850 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-4 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 5-10 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 11 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Children under 5 years old stay for free if using existing bedding.
          • Children under 5 years of age will receive breakfast free of charge.
          • Children 5-11 years old will be charged VND 120,000 per child per night when using existing bedding (breakfast included).
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from12:00
          • Check-out until13:30

          Extras

          • Breakfast charge (unless included in room price)0 VND

          The property

          • Non-smoking rooms/floorsYes
          • Number of bars/lounges1
          • Number of floors11
          • Number of restaurants2
          • Number of rooms 152
          • Room voltage220
          • Most recent renovation2012

          Reviews of Starcity Halong Bay Hotel from real guests

          Provided by verified guests of Agoda
          6.6
          /
          10
          Cleanliness6.8
          Facilities6.0
          Location6.3
          Room comfort and quality7.1
          Service7.0
          Value for money6.7
          High score for Hạ Long
          Rating
          9+ Exceptional (3)
          8-9 Excellent (3)
          7-8 Very Good (4)
          6-7 Good (7)
          <6 Below Expectation (14)
          Time of the year
          Mar - May (12)
          Jun - Aug (4)
          Sep - Nov (10)
          Dec - Feb (5)
          All guests (46)
          All room types
          All languages

          Show reviews that mention 

          Showing 31 verified guest comments
          12
          9.0
          Exceptional
          NG from Malaysia
          Solo traveler
          Bay View Deluxe Twin
          Stayed 1 night in October 2014

          Good to enjoy quiet stay in 4 star hotel ”

          quiet location, cheap 4 star hotel

          After stay 1 night, my personal experience is better take 1 day trip from Hanoi-Halong-Hanoi. To me so much enjoy to stay at Hanoi rather than Halong Area which is so boring. Moreover the hotel rate in Hanoi is cheaper. From Hanoi it take about 3-1/2 hours to reach Halong, take boat for 4 hours (suggest to take the cheap boat, because not much different in term of the food and boat but can save 10 dollar)and then back to Hanoi. Journey start from 8am to 9pm.

          Reviewed November 04, 2014

          See room deals

          8.3
          Excellent
          CHANG from Singapore
          Group
          Superior Twin
          Stayed 1 night in November 2015

          Nice hotel, great price”

          Price, cleanliness, room is spacious

          To be honest, the hotel was better than we expected for the price we were paying. Room was clean and spacious with a nice firm double bed. Breakfast buffet spread was also good. Forget about the in-house spa though. Some local seafood restaurants about a slow 10-15 minute walk away from the hotel. It's also near an upcoming theme park complete with roller coaster rides.

          Reviewed November 23, 2015

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          8.3
          Excellent
          nao from Japan
          Group
          Superior Twin
          Stayed 1 night in October 2014

          People are really nice”

          the travel agent. Breakfast. Friendly employees.

          The managers helped us to translate and came to the police station with us to make a report on our stolen belongings. That was nice. the travel agent was super nice and he took us to dinner at a local restaurant and the food was amazing. He also booked us was great. However the walls in our room were moldy and there is no wall decoration whatsoever. It's a 4-star hotel but don't consider it as a 4-star hotel in the US or any other developed countries.

          Reviewed October 19, 2014

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          9.3
          Exceptional
          NG from Malaysia
          Solo traveler
          Bay View Deluxe King
          Stayed 1 night in October 2014

          quiet location and far from town”

          enjoy quiet stay

          hotel is clean, breakfast have variety choice and staff is very polite and helpful. However the hotel location is far from town although walking distance have some restaurant. To me I prefer to stay at town for convenience shopping.

          Reviewed November 04, 2014

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          10.0
          Exceptional
          Pu from Malaysia
          Family with young children
          Superior Twin
          Stayed 1 night in March 2019

          Value of money”

          Value of money. Outside of hotel alot of stall can shop

          Reviewed March 26, 2019

          See room deals

          6.7
          Good
          Jun from Singapore
          Business traveler
          Superior Twin
          Stayed 1 night in March 2015

          Receptionist/Concierge was very professional ”

          (1) Very professional receptionist/concierge who was very polite, efficient and friendly. (2) Clean rooms and bathroom. (3) Great spread of food at the breakfast buffet served by attentive staff.

          (1) This is a good as a business hotel with a great spread served at breakfast. (2) The furniture in the room and corridor lighting are abit old and gives the place abit of a slightly spooky feel. (3) The hotel recptionist was attentive, polite, efficient and well trained.

          Reviewed March 30, 2015

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          6.8
          Good
          Michael from Belgium
          Group
          Bay View Deluxe King
          Stayed 1 night in December 2017

          Hotel where Chinese tour groups go. Lots of noise in the corridor ”

          Staff was helpful but didn’t speak English. On our floor we had a Chinese tour group flocking in the corridor and making lots of noise. The strip in front of the hotel was powding beats until 12.30.

          Reviewed December 28, 2017

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          6.7
          Good
          Debbie from Australia
          Couple
          Bay View Deluxe King
          Stayed 3 nights in December 2014

          Star City Hotel Halong Bay”

          room was large, nice bathroom, restaurant

          Staff at front desk had very poor English and there was confusion when we checked in. Staff issued us with the wrong room keys and we went into the wrong room. Floor staff sorted it out. Rooms were large with nice views, bathrooms clean and large. Bed was a bit too hard. Restaurant was very good and restaurant staff were lovely.

          Reviewed April 11, 2015

          See room deals

          4.0
          Ambrose from Canada
          Business traveler
          Bay View Deluxe King
          Stayed 3 nights in January 2019

          Acceptable”

          I booked the hotel for 3 nights 13-16/2019 I checked in around 3:00pm and checked out 6:00pm Reason: Quality of the hotel very old Constriction on 9th floor except mu room Location is very poor can not walk out side when is dark bad area. I did not call Agoda to inform and ask for refund because don't want to waste my time to call Agoda and leaving message: Agoda can call the hotel and confirmed my check out. If possible Agoda can offer me a voucher discount for my next booking. Thank you

          Reviewed January 21, 2019

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          10.0
          Exceptional
          David from Vietnam
          Couple
          Bay View Deluxe King
          Stayed 1 night in March 2019

          Very clean and modern. Staff, like most Vietnamese people, friendly and helpful. Great value for mo”

          Very good value for money. Totally recommend it

          Reviewed March 06, 2019

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          4.4
          Phuong from Vietnam
          Family with young children
          Superior Twin
          Stayed 1 night in September 2018

          Old hotel, unfriendly staffs, lousy services”

          Worst breakfast, breakfast from 5:30am to 9:00am but 7:30am everything already empty, those left look so horrible! Staffs are not friendly, the doorman is lazy, he doesn’t care give use an umbrella when it was heavy rain! Stay here only one night and never come back again! The bath room is extremely old and need upgrade!

          Reviewed September 03, 2018

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          6.0
          Hong from Vietnam
          Family with young children
          Bay View Deluxe Twin
          Stayed 1 night in January 2015

          Old, far from beach. Pool stop”

          number of rooms

          fine

          Reviewed May 09, 2015

          See room deals

          4.3
          Ngoc from Vietnam
          Couple
          Superior Twin
          Stayed 1 night in May 2015

          not good enough”

          not good
          Reviewed May 07, 2015

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          7.7
          Very good
          Mayu from Japan
          Group
          Bay View Deluxe Twin
          Stayed 1 night in September 2014

          値段に見合う”

          大きい、ツアー手配朝食
          Reviewed October 02, 2014

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          5.6
          Jung
          Solo traveler
          Superior King
          Stayed 1 night in March 2019

          그냥 그래요”

          하롱 골프장 때문에 이 호텔에서 숙박했는데 가격대비 그냥 그래요 조식은 별로 입니다.

          Reviewed June 25, 2019

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          6.7
          Good
          Liu from China
          Couple
          Bay View Deluxe King
          Stayed 1 night in November 2014

          位置不是很好”

          干净,服务

          位置不是很好,不靠海,不靠街面,在一个巷子里

          Reviewed December 12, 2014

          See room deals

          5.2
          Van from Vietnam
          Family with young children
          Deluxe Twin Room with Sea View
          Stayed 1 night in May 2019

          Sạch sẽ, thái độ phục vụ kém”

          Thái độ nhân viên quá kém, phòng được nhưng đắt, phụ thu nhiều. Ko ghé lại. Ưu điểm : Bãi đỗ xe rộng.

          Reviewed June 01, 2019

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          7.6
          Very good
          Family with young children
          Superior Twin
          Stayed 1 night in April 2019

          Phòng sạch đẹp - Đồ ăn sáng ít ”

          Phòng ở khách sạn sạch sẽ và đẹp, tuy nhiên bữa sáng Buffet hơi í đồ ăn, ít đồ ăn tươi, Đồ uống okie. Hi vọng lần sau quay lại KS sẽ khắc phục được đồ ăn tốt hơn

          Reviewed May 08, 2019

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          7.6
          Very good
          Thi from Vietnam
          Family with young children
          Superior Twin
          Stayed 1 night in August 2018

          Khách sạn cần cải thiện thêm công tác bảo dưỡng”

          Gia đình tôi cùng 2 gia đình nữa đi nghỉ, về cơ bản, phòng ốc khá rộng rãi, không khí đang lúc xung quanh xây dựng nên khá bụi, trong phòng thì độ ẩm cao và có mùi mốc. Hy vọng ks đầu tư bảo dưỡng. Lần sau đây vẫn là địa điểm tôi cân nhắc lựa chọn

          Reviewed August 14, 2018

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          5.6
          Hien from Vietnam
          Family with young children
          Superior Twin
          Stayed 1 night in July 2018

          Phòng ẩm mốc và thảm lót có mùi hôi”

          Khách sạn to nhưng vệ sinh kém, thảm có mùi hôi. Đường vào khách sạn rất tối, ban đêm không dám đi ra ngoài.

          Reviewed July 23, 2018

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          12
          This is a popular property. Don't miss out!

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