Nice Location”

Stayed one night. The hotel is older but well maintained. The pool was not open at the time I was there but the Onsen was nice and the staff was friendly and courteous.

Overpriced and poor value for money”

Location is out of Aso and about a 15 minute walk from the station. Check-in and dealing with reception was not easy due to the limited amount of English speakers available. We requested a non-smoking room, but it was quite apparent that someone had been smoking in the room. Air conditioning was barely adequate and did not remove the smell. Spa facilities were dated, but usable. Buffet style breakfast which catered for all tastes and was of a good standard. The standard of service and quality of the hotel was way below the price paid. Recommend that you look elsewhere.

Acceptabelt”

the room hv insects and the staff only know speak mandarin, i felt i was in china not in japan

Good”

Good hot springs

Fantastiskt”

The Japanese dinner is excellent. The hotel provides a lovely decorated and comfortable place for the dinner.

Aso is a quiet place”

We have not booked dinner and only with breakfast. BF is so so but onsen is nice

Excellent customer service and facilities”

The facilities (onsen and restaurant) are great for a relaxing stay. Customer service is excellent. We were travelling with an infant and booked the 2 adults plus 1 child rate. After our stay, the hotel contacted us that infants stay free of charge and refunded us the difference. This is a pleasant surprise as the hotel could have just kept silent on this. Very grateful and happy with the service.

Mycket bra”

The hotel has a late 80's and early 90s feel to it. Overall positive experience. Maybe because we stayed during low season, parts of the hotel including restaurants, rest areas, tertiary onsen baths or pools were closed off.

Big hotel with nice indoor and outdoor baths”

The hotel has many blocks and a few open baths for hotel guests, we also like the Japanese dishes of the buffer breakfast, especially the raw local eggs for putting on steamed rice, very much.

good enough ”

I hope visit again.

Good location in Aso area”

The hotel is quite close to the Aso theme park, so if you plan to visit the theme park and Aso area, it is a good choice for you. However, I highly suggest you should rent a car if you plan to stay there, as it is in a very remotes mountain area.

Overall reasonable”

Overall reasonable, good location, serving buffet food

Only have the good mountain view. ”

Only have the good mountain view. The breakfast very good. The location is not good because far away from JR station.

convenient hot spring hotel for Aso volcano ”

It is generally a good hotel for visiting Aso and convenient if you drive. The room is quiet dry when Heat is turned on.

nice location and service”

Dinner ”

Nice rural stay”

more than expectation”

Thanks to a hotel staff, Lee Sun Ae, who provided a few tips helping enjoying the hotel with Korean language. Beer and food after onsen at the bar was very much enjoyable.

One -stop villa with spa”

It's a resort hotel and one-stop spa centre with lots of relaxing activities to participate into. The room is nice and hotel staff are friend lun kind

Comfy hotel”

It took around 20 minutes walk from the train station. A bit far but not difficult to locat the hotel. Taken the package of Dinner and Breakfast included. Dinner buffet was a suprise with great variety of food from appetizers to desserts. Breakfast was up to standard as well. The room is much bigger comparing to normal Japanese hotel rooms. Clean and comfy. Bathroom is small though. There are 3 hot spring locations avaliable within the hotel area. Its not far fr the Cuddly Dominion (Zoo). Its just 5-10 min walk. Its a good choice to stay with when planning to visit Mt. Aso and Cuddly Dominion.