Birmingham Central Station Apartment (Flat 2)

The comfortablity of the house

The location

Nice space, cosy and warm apartment.

Nothing much.

It was close to Center

Spacious

There is no door to your living room and it feels a bit scary at night when all lights are off. The road of the property seems isolated which I believe is due to the construction work going on.

All things were Excellent

View of building

It was very comfortable and quiet and within easy walking distance from amenities. Also less than 10 minutes from the city centre. I would definitely recommend

I can't think of anything I didn't particularly like.

It is very close proximity to the main shopping area. Less than a five minute walk. The apartment was spacious and had everything we needed. The beds were comfortable. Free parking was also a factor in booking this accommodation

The pillows were like pancakes. The duvets were very thin. More suitable for summer than winter. Toaster was broke with a note in the cupboard saying not to use. The flat is next to a major railway line with at times more than a train a minute passing by. These are very loud and would definitely affect a light sleeper. The TV had no signal and wasn’t working.

The flat was perfect. Clean & exactly what we needed.

it was a comfortable stay I would go again everything was up to standard and great value for money 😊

Lovely big apartment and centrally located, and when inadvertently left items, staff went the extra mile to ensure they were returned. Really good value.

Surrounding area was being renovated, and environment left a bit to be desired, wouldn't have wanted wife and daughter to stay there.

It was central and somewhere to put your head at the end of the day really. Good shower. Quirky building.

The pull out was an old camping frame which was extremely uncomfortable. In the end none of us used it and 3 of us shared the double bed. The sofa was useless as you practically sank straight to the floor. Not enough cutlery for 3 people and no tea towel to dry washing up or get items out of the oven.

The size of apartment and very close to bull ring and Moor Street and new street station

Was very hard to get hold of staff,toaster was broken was told new one would come but never did

nice small apartment in centre of city

it is next to HS2 station site , and the area around flat is being dug up / redeveloped . very difficult to drive to if you come from north or east - all the roads are being dug up for HS2 . if you drive in from west it can be super quick , so plan ahead and beware the road closures

F.A.O: Manager / Supervisor In response to the unacceptable conditions of the property that my family and I paid to stay in, for the purpose and preparation of attending my Late Partner and Father of my Son’s Funeral. I have clearly expressed and attempted to get an acceptable refund for the: Disrepair, Distressing AND INCONVENIENCES CAUSED! Upon arrival we were doomed, the location being under a railway track has taken it’s toll on the property and it showed. Furthermore the oven did not work and the cutlery and pots / pans were stained the glasses all two of them were not adequate as we had a group of 3. There was no ironing board a travel iron the size of my hand. The camp bed was not adequate for anyone to sleep on the windows full of dust there are two asthma sufferers within my group. We had to spend excess monies for food after preparing food for cooking in property and iron clothes at dry cleaners. The cracks and gaps in property are unacceptable if this was a live in rented property I would employ a disrepair solicitor. As it is not I am seeking a resolution from you as Booking.com have allowed this imposter to misrepresent with misleading photos on web site and defraud customers from our hard earned money. To encounter an experience quite frankly from hell. I do not accept £19 in my Booking.com wallet as any form of resolution, also any refund offered can be refunded to my bank card. As I find it extremely insulting after all the facts I have presented, you assume I want to continue using your service by credit to my wallet. This experience has caused my family and me too much stress and they are not happy with resolution offered. I look forward to the next response being an acceptable one. Truly exhausted with it all.

F.A.O: Manager / Supervisor In response to the unacceptable conditions of the property that my family and I paid to stay in, for the purpose and preparation of attending my Late Partner and Father of my Son’s Funeral. I have clearly expressed and attempted to get an acceptable refund for the: Disrepair, Distressing AND INCONVENIENCES CAUSED! Upon arrival we were doomed, the location being under a railway track has taken it’s toll on the property and it showed. Furthermore the oven did not work and the cutlery and pots / pans were stained the glasses all two of them were not adequate as we had a group of 3. There was no ironing board a travel iron the size of my hand. The camp bed was not adequate for anyone to sleep on the windows full of dust there are two asthma sufferers within my group. We had to spend excess monies for food after preparing food for cooking in property and iron clothes at dry cleaners. The cracks and gaps in property are unacceptable if this was a live in rented property I would employ a disrepair solicitor. As it is not I am seeking a resolution from you as Booking.com have allowed this imposter to misrepresent with misleading photos on web site and defraud customers from our hard earned money. To encounter an experience quite frankly from hell. I do not accept £19 in my Booking.com wallet as any form of resolution, also any refund offered can be refunded to my bank card. As I find it extremely insulting after all the facts I have presented, you assume I want to continue using your service by credit to my wallet. This experience has caused my family and me too much stress and they are not happy with resolution offered. I look forward to the next response being an acceptable one. Truly exhausted with it all.

Layout was good and location close to centre of town. People need warning about current building works as google maps takes you to the other side of bridge.

The TV would be better in the lounge. There wasnt enough glassrs or cutlry. The couch in the living has seen better days. Not comfortable to sit on.

Not much to be honest..It was spacious.

It's on on a building site. They did not provide the service advertised and charged for.They said we would get certain things like tea,biscuits,toiletries They were used stuff.The apartment was not cleaned throughout our stay yet we were charged.