Kibo Palace Hotel Arusha
Parkering och Wi-Fi är alltid gratis så att du kan hålla kontakten, och komma och gå som du vill. Med sitt bekväma läge i Uzunguni-delen av Arusha, gör detta boende att du har nära till både attraktioner och intressanta matställen. Åk inte härifrån förrän du besökt välkända Kilimanjaro internationella flygplats. Rankat med 5 stjärnor, detta högkvalitativa boende erbjuder gäster tillgång till massage, fitnesscenter och bubbelpool på plats.
flygtransfer
parkering
transportservice
gratis Wi-Fi i samtliga rum
express in- & utcheckning
Utmärkt”
Nice Place, clean with a very good breakfast and a Sauna
Se rumserbjudanden
Dear Michael, Let us thank you for recommending Kibo Palace Hotel after the experience you had with us! We are delighted to hear that you had a positive experience at Kibo Palace Hotel and that you enjoyed our breakfast selection. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Kibo Palace Hotel - Arusha
Fantastiskt”
A really nice hotel in Arusha. A little pricey, but you pay for what you get, which is excellent service and really comfortable facilities.
Se rumserbjudanden
Dear Jason, Many thanks for choosing to visit Kibo Palace Hotel Arusha. Your great rating is well noted. Look forward to welcoming you back in the near future. Kibo Palace Hotel Arusha
Kibo Palace”
Amazing hotel but do not book via Agoda. Agoda adds 20% Tanzanian tax but they claim they cannot issue a tax invoice because they are HQed in Singapore. However, the hotel also cannot issue an invoice because the booking was made online. The end result is that the Tanzanian government never sees the much needed revenue which goes to supporting social development. Agoda is tax fraudsters. Book directly with this amazing hotel. Their rates are much much better than Agoda and they pay their taxes to boot! #dotherightthing #boycottAgoda
Se rumserbjudanden
Dear Johan, Many thanks for choosing to visit Kibo Palace Hotel Arusha. Your great rating is well noted. Looking forward to welcoming you back in the near future. Kibo Palace Hotel - Arusha
Overpriced for rundown facilities & poor service”
Except for one amazing bell man, I was throughly disappointed with this hotel. It was receommended as a good place to stay by our tour company before & after climbing Kilimanjaro. It was an hour from the airport and at least 2 hours to the gate for our climb. Power consistently went out, wifi was spotty at best, the majority of the hotel staff was rude or unattentive. On our return trip of 3 days our room was never cleaned. All of our dirty towels were removed, but no toilet paper, water, or clean towels were given until we asked and still then I had to raid the housekeeping cart for TP. All that being said, I often stay in developing countries so I understand less than perfect service or facilities, but at this price point the lack of service and unreliable ammetiies for me was unacceptable.
Se rumserbjudanden
Hello Michael, Thank you for your honest feedback with us and we do apologize sincerely that you have had a bad experience this time around. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make positive changes and to ensure that this doesn’t happen again. However we would like to also thank you for your positive feedback regarding the bell man which speaks to our customer service something of which we are very proud of. We hope that you will give us another chance to make things right. With Best Regards, Kibo Palace Hotel - Arusha
Very good value for quality hotel”
Perfect for a 2 night stay after our safari in order to chill out before returning home and get to see a little of Arusha.
Se rumserbjudanden
Dear Liz, thank you indeed for the lovely feedback! You’re always welcome again to Kibo Palace Hotel.
Kibo”
Se rumserbjudanden
Dear Nick, thank you indeed for the lovely feedback! You’re always welcome again to Kibo Palace Hotel
Kibo”
Se rumserbjudanden
Dear Nick, thank you indeed for the lovely feedback! You’re always welcome again to Kibo Palace Hotel
Business hotel”
+ Standard rooms incl. useful things like free Wlan and waterheater incl tea bags... + quite good gym ( and we really use gyms!!)- BUT - gym equipments are sticky as nobody cares about desinfection or only cleaniness (only the floor is cleaned daily) - much toooo loud music at the pool on Sunday -- you can not speak to each other--even when closing the windows its toooo loud in the rooms - /+ breakfast is very african style - just for information --> either positive nor negative + general a positive and good atmosphere
Se rumserbjudanden
Dear Birgitt, Thank you for the lovely feedback. We are pleased you had an awesome stay. We however, apologize about the noise and we hope to find a solution so this is not a problem in the future. It was also an uncommon instance that the gym equipments were not sanitized. We will do better in the future. We hope that you give us another chance to welcome you again at Kibo Palace Home o Luxury! Kind Regards, Kibo Palace Hotel - Arusha
food not clean too much flies”
Se rumserbjudanden
Hello Abdulla, Thank you for your honest feedback with us and we do apologize sincerely that you have had a bad experience this time around. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope that you will give us another chance to make things right. With Best Regards, Kibo Palace Hotel - Arusha
Not so enjoyable to stay unfortunately.”
My family and I were not happy because of the following reasons: 1) The hotel limit the supply of mineral water up to 2 bottles per room (in addition to 2 bottles that were already supplied in the room). When we asked for additional 2 more bottles, we were asked to buy from the kitchen. You must understand tht we cannot drink the tap water since it's not safe. Hence, if you want to make coffee, you hv to boil the mineral water instead. We are NOT asking for 5 bottles but we only asked for additional 2 more! 2) I booked 2 rooms and one of the rooms had the toilet lights and pathway light exploded. I supposed the hotel staff should hv checked the rooms amenities before releasing it to guests. It ended up tht my kids were using the toilet in a dark! 3) We were told tht the breakfast was halal but to our surprise, the hotel served pork and to make it worst, it was not served in a separate island. In fact, it was put next to other dishes tht made us very uncomfortable. My wife did not eat except drinking coffee and took some fruits. If the hotel management can look into the above, it should be a pretty nice hotel to stay.
Se rumserbjudanden
Dear Shaari, We thank you for taking the time to share your review. We can assure you that the service you receive is not indicative of the quality we aim for. We take all feedback seriously and we shall use your feedback to create a better accommodation experience for all our guests. We are looking into all the issues you have mentioned above and hope to resolve them promptly and accurately. Better training will also be provided to the staff to prevent them from providing misleading information to our guests. We hope that you will give us another chance and return to Kibo Palace Hotel. With Best Regards, Kibo Palace Hotel - Arusha
excellent”
excellent
Se rumserbjudanden
Dear Mavere, Many thanks for choosing to visit Kibo Palace Hotel Arusha. Your great rating is well noted. Look forward to welcoming you back in the near future. Kind Regards, Kibo Palace Hotel - Arusha
excellent location”
Se rumserbjudanden
Dear Andrew, Many thanks for choosing to visit Kibo Palace Hotel Arusha. Your great rating is well noted. We also appreciate that you experienced great customer service during your visit something that we are really proud of. Looking forward to welcoming you back in the near future. Kind Regards, Kibo Palace Hotel - Arusha
A Good Option for Business Trips”
The Kibo Palace is everything that you would need for a business trip - good location close to the clocktower and the high-end restaurants, an in-house restaurant with good food, a comfortable bed, and high-speed internet. What it lacks for those who want to experience Tanzania, is character. It is a cookie-cutter hotel tailored to the global standard, which removes any defining characteristics from it that could tell you that you're still in Tanzania. But the staff are fantastic and accommodating, and if you're not looking for a true African getaway then this might suit your needs just fine.
Se rumserbjudanden
Hello Deirdre, We are happy that you enjoyed your stay at Kibo Palace Hotel. We have been making improvements on our overall surroundings and we hope that some of the comments you mentioned above would have been attended to and implemented on your next visit. Thank you for this great review hope to see you again soon! Kind Regards, Kibo Palace Hotel - Arusha
Excellent, quality hotel!!!! ”
Best hotel I've stayed at in Africa : ) Thank you Uwuso for looking after us : )
Se rumserbjudanden
Dear Gurpreet, Your rating made our day. Please come visit us again soon! Kibo Palace Hotel - Arusha
Comfortable good hotel to recoup after a hike”
Overall enjoyable. The staff are very helpful and the pool is very nice. We didn't leave the hotel but had a nice dinner at the restaurant and drinks at the pool
Se rumserbjudanden
Dear Ruby, Greetings from Kibo Palace Hotel. Thank you for your high score rating review of our hotel. We are proud to know that you enjoyed our swimming pool, restaurant, bath and friendly staff something that we are really proud of. We would love to have the chance to welcome you back in Arusha for another stay. Kind Regards, Kibo Palace Hotel - Arusha
Comfortable, clean and reasonably priced hotel”
The on-site luxury cars provided excellent transport for a business meeting and for a large group going to the airport. Breakfast was an excellent buffet with a wide range of choices, and hotel staff were attentive.
Se rumserbjudanden
Dear Donald, Many thanks for taking the time to share with us your rating on your Kibo Palace Hotel experience. Look forward to your future visits! Kibo Palace Hotel - Arusha
Understanding front desk”
I appreciated the understanding front desk. My room was paid by a business colleague arriving later. With an email from the colleague authorizing my registration, everything worked smoothly.
Se rumserbjudanden
Your review made our Day Donald. Please come visit us again very soon.
Excellent gardens, pool, breakfast”
Staff were friendly. The fruit and handicrafts market across the street was convenient and offered excellent value on hand made baskets.
Se rumserbjudanden
Dear Donald, We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Kibo Palace Hotel. Hope to have more opportunities in the future to welcome you back. Kibo Palace Hotel - Arusha
Great breakfast”
Se rumserbjudanden
Dear Donald, Thank you for the awesome rating. Please come back again!
begin of safari”
ok
Se rumserbjudanden
Your review made our day Martin. Please come and visit us again soon.