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8.0
Excellent
28,597 reviews
28,597 reviews
"Good service, and clean"
"Clean room and good bedding."
"Best hotel in malaka, nice view, nice location"
"Hotel is near to river side easy to access by car or public transport."
"The rooms were very spacious and clean - Recommended"
8.5
Excellent
Location rating score
Swiss-Garden Hotel Melaka
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Malacca City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Golf course [on-site]
42 travelers have booked today.
Value for money | 8.0 |
Distance to city center | 0.8km |
Location rating | 8.5 |
Nearest airport | Malacca International Airport (MKZ) |
Distance to airport | 7.1 km |
What measures does Swiss-Garden Hotel Melaka take in terms of hygiene, safety, and cleanliness?
Swiss-Garden Hotel Melaka fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, doctor/nurse on call, staff trained in safety protocol, first aid kit, sterilizing equipment, body thermometer, and free face masks for all rounded safety precautions and hygiene protocols.
What public parks are close by Swiss-Garden Hotel Melaka?
While remaining at Swiss-Garden Hotel Melaka, cherish your morning or evening stroll at nearby park which include The Shore Oceanarium, Green lung, open space with grass., and Melaka City Council Recreational Park.
What are the property's policies for children's bedding at Swiss-Garden Hotel Melaka?
Swiss-Garden Hotel Melaka's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do guests generally stay at Swiss-Garden Hotel Melaka?
Verified past guests that have stayed at Swiss-Garden Hotel Melaka had an average nightly stay of 1 night at this property.
At what time of the year is Swiss-Garden Hotel Melaka most popular?
Swiss-Garden Hotel Melaka's most popular month where verified guests have stayed the most is in June.
What was the average room rate for Swiss-Garden Hotel Melaka been in the past month?
The typical room rate for Swiss-Garden Hotel Melaka in the past month is 217.12 MYR, compared to city's average of 192.69 MYR.
In which languages can Swiss-Garden Hotel Melaka's staff members communicate?
Swiss-Garden Hotel Melaka can converse in 5 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What payment cards are accepted at Swiss-Garden Hotel Melaka?
Enjoy the comfort of easy payment at Swiss-Garden Hotel Melaka which supports up to 7, with payment card options including MasterCard, American Express, Cash, UnionPay, and Visa.
What is the typical rating that verified Solo travelers' have given to Swiss-Garden Hotel Melaka?
Past solo travelers that have stayed at this property have given Swiss-Garden Hotel Melaka an average rating of 8.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Swiss-Garden Hotel Melaka?
Past business travelers that have stayed at this property have given Swiss-Garden Hotel Melaka an average rating of 8.1. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Group travelers have given to Swiss-Garden Hotel Melaka?
Past group travelers that have stayed at this property have given Swiss-Garden Hotel Melaka an average rating of 7.9. You can find more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Is breakfast offered at Swiss-Garden Hotel Melaka?
Start your days right, with the buffet breakfast options made available at Swiss-Garden Hotel Melaka.
10
"Good service, and clean"
alia
|
May 12, 2023
8
"Clean room and good bedding."
Yusof
|
May 12, 2023
10
"Best hotel in malaka, nice view, nice location"
Novarina
|
May 12, 2023
Swiss-Garden Hotel Melaka
Get the most from an urban escape in Malacca when you book a room at Swiss-Garden Hotel Melaka. Located right in the city center, Swiss-Garden Hotel Melaka saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Swiss-Garden Hotel Melaka is a perfect starting point for numerous sightseeing and tourist choices, with a location just 900 m from the Jonker Street Night Market.
At Swiss-Garden Hotel Melaka, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Swiss-Garden Hotel Melaka thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Swiss-Garden Hotel Melaka are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Swiss-Garden Hotel Melaka come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Swiss-Garden Hotel Melaka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Swiss-Garden Hotel Melaka has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Swiss-Garden Hotel Melaka goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. If you like water sports, you'll appreciate the convenience of water park provided by Swiss-Garden Hotel Melaka.
Engage in some easy evening fun with other guests with the hotel's tennis court. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience all the sights and local attractions of Malacca with Swiss-Garden Hotel Melaka as your base. An afternoon of browsing the works at Baba & Nyonya Heritage Museum located 910 m away can familiarize you with the local art scene. Don't forget to stop by Red Square (Dutch Square) located 930 m away, where everyone who visits Malacca wants to have their photo taken.
Reasons to stay here
Find some of the city's best deals here with rooms 92% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.
8.1
Swimming Pool
646 mentions
Housekeeping
372 mentions
Breakfast
123 mentions
View
82 mentions
8.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Car Park Notice:
Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM10 parking per stay.
Alternatively, hotel guests may park at Level 7 & 8 which are complimentary.
Level 4 to 6 carparks are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.
Show reviews that mention
Best choice within the reach”
The hotel location is spot on, walking distance to all main tourist places such as Jonker Walk, River Cruise, Stadthuys...etc. We chose the room facing the Malacca River, the view was awesome. Room is clean and spacious. Facilities are good with free parking. The hotel has attached mall with some eateries. Swimming pool is big and nice. Pillow was a little flat and would be good if a spoon was provided to mix coffee in room. But these not a show stopper at all. Overall its a comfortable stay worth for the penny.
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Best one so far (post pandemic)”
I have experienced many hotels struggling post pandemic with poor maintenance and services. Swiss-Garden is not within that category. The hotel is immaculately clean, rooms are modern and up to date (almost), service by the staff are excellent and brekkie buffet is the best by far! WiFi is fairly fast and does not have any connectivity issues. The only irk I had was to access the designated hotel parking you need to check in first. I was lucky I came at a non-peak time so I can just park my car at the lobby, check-in and drive to the parking afters - can’t imagine if there is an event happening. The Sky-Garden was unfortunately closed for renovation so it means we have to come back. Was a little unlucky given a non-cleaned room but the staff on duty was quick (super) and placed me in the next available room (which was next door). The hotel is strategically placed by the river and next to Kg. Morten so I managed to run in the morning before brekkie. Loved my stay there and would definitely come back! Thank you!
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Dear Valued Guest, The feedback of your experience here at Swiss Garden Hotel Melaka is greatly appreciated, and we are delighted to know that your stay with us was pleasant and enjoyable. We would like to also extend our gratitude for your selection of our hotel as your place of lodging and for the favorable rating left; we hope to host you again in the near future! Sincere Regards, The Management.
4D3N Stay in Deluxe Room (King Bed)”
We stayed for 4D3N - RM453.90 with breakfast (means RM151.30 per night) for two adults. Kids (3 y/o and 1 y/o) dine for free. Booked through Agoda. Although we went on weekdays (Sun to Wed) the crowd is there. If you are late for breakfast (probably around 8am above) be prepared to que, but the staffs are quick to assist you. The room is spacious with balcony. We have king bed and there's also a sofa. The room is clean except for very minor thing like I founded a strand of hair on the bed, small part of the sheet at lower side of the bed are torn and yes if you look carefully the dust is at each corner of the lamp and table. The reception and housekeeping service is excellent. We get new towels and toiletries every day. Seeing us with small kids the housekeeping offered extra plastics for the dustbin and extra bottled water with coffee and tea. The reception helped to retrive back the swimming pants which fell into other room's balcony. Thank you so much. The pool is located at Level 9 and the wind can be too strong most of the times which means, your kids will get cold easily. They provide towels at the pool but you cannot take it to your room. Bring extra towels to wrap them after the swim yeah. We enjoyed the infinity pool (need proper swim attire or else you are not allowed to swim, unlike in the mini water park where t-shirt and pants are allowed) not as cold as the mini water park, no crowd (basically nobody, everyone goes to the park) because it's a bit hidden from the wind - it's indoor. Breakfast is good for the rate of RM20++ (if you wish to add on separately), I would give 4/5. Kids are not allowed to enter the buffet area, and you must wear mask with plastic glove provided by the staff to take your food. They have nasi lemak, noodles, baked beans, chicken sausages, chicken slice, potato wedges, 3 selections of cereal (granola I think/coco crunch/honey star/cornflakes), egg and waffles station, pastries (crossaint with 1 or two other sweet pastry), s
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Beautiful view ”
Hotel was pleasant with a not too big lobby. Upon checking in we given a room with the city view but unfortunately room was in the midst of cleaning when we got to the floor. Went down again to ask for an available room where we didn't have to wait. We were given a room the Executive level. Very kind of the reception staff. Room was very nice and modern with a huge balcony. Bathroom includes a bathtub and shower. The hotel was walking distance within the tourist attractions. I enjoyed the mix of local breakfast and Western selections as well and the hotel. Highly recommended!
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Good”
We booked 3 rooms for our vacation. We received 1 room on time during check in but we were told the other 2 rooms weren't cleaned yet but it was fine because we were having hi-tea in their restaurant. However, after we enjoyed the scrumptious hi-tea & decided to go to our rooms, we found out the other 2 rooms were not ready yet until much later in the evening. Despite that one small hiccup, our stay was an enjoyable one. They allowed us a complimentary late check out and they were kind enough to place us on the same floor, side to side. Breakfast buffet was amazing too. All in all, a worthy stay.
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Comfortable”
We booked 3 rooms for our vacation. We received 1 room on time during check in but we were told the other 2 rooms weren't cleaned yet but it was fine because we were having hi-tea in their restaurant. However, after we enjoyed the scrumptious hi-tea & decided to go to our rooms, we found out the other 2 rooms were not ready yet until much later in the evening. Despite that one small hiccup, our stay was an enjoyable one. They allowed us a complimentary late check out and they were kind enough to place us on the same floor, side to side. Breakfast buffet was amazing too. All in all, a worthy stay.
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Good stay”
Nice short trip . The hotel fullfill all my request, i got room with bathtub and large bed size ...all staf are very kind and polite too...very happy stay here and hope will come again in future.... Just one matter that hotel can approve is make the kids pool more better is...to make the pool warm..too cold there cos its at level 9...
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Exceptional”
The hotel room is very clean, staffs are nice and approachable. The location is really good as it is above mall. The view is especially great since it is facing the river. Highly recommend to stay!
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Nice staff, clean room, lovely view”
The staff greeted me nicely, the room is clean, spacious but the light is a bit too dim. But I love the room because it has balcony where we can sit there while enjoying Kg Morten's view.
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Dear Valued Guest, The feedback of your experience here at Swiss Garden Hotel Melaka is greatly appreciated, and we are delighted to know that your stay with us was pleasant and enjoyable. We would like to also extend our gratitude for your selection of our hotel as your place of lodging and for the favorable rating left; we hope to host you again in the near future! Sincere Regards, Admin
The best hotel in melaka so far”
First time in swiss garden melaka.. the staff, the cleanliness, hospitality was superb.. definitely will come again whenever in melaka..
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ALL IS EASY & VCOMFORTABLE”
Emergency staycation for work Check in✔️ Check out✔️ Good&cooperative staff✔️ Parking✔️New scanning car’s plat Many Food’s restorens Nearby Tourism’s areas Do not like if staying orang asing ganggu /bangla usually
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Value for Money”
Firstly the Location and Facilities are great value,i would recommended this hotel for leisure and business.room are big and comfortable.The staff was polite and very helpful.the breakfast follow the SOP KKM make us feel safe to enjoy the breakfast. the only thing concern me is ,on second day i put my room on "DND" sign ,but the housekeeper still entering my on top of that they took my spare key card ,i reported to FO but they just said i can collect new key card from them,what was concerning is someone had my room key card and they can come back and entering my as they like and i feel not safe to leave my belonging in the room unattended.I don't really understand why they took my spare key card purposely or had bad intention.I hope higher Management to look into this matter seriously as it involving safety & security of your hotel.Thank You.
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Best experience and best view ”
Love this hotel. From check in professionally handled by Cik Latifah.. feel warm and welcoming .. stayed at level 19 and the view is superb overseeing the river cruise .. Hotel is clean and tidy .. bed is comfy .. easy to get grab to go every where .. everything is great .. Only 1 thing to improve.. hope there is a mirror outside the bathroom :) Anyhow I will return again if I am travelling to Melaka again. Thank you for the lovely stay …
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Convenience ”
Such a conveniently located hotel! The staff are all so friendly, and the hotel is so nice and clean. The rooms are great!
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Exceptional”
It was so spacious OMG and it has balcony too! Magnificent view & so windy. We liked it so much and will definitely come again soon. High recommended.
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Nice view hotel”
Staying with young child for 3D2N..the view was good,the breakfast also quite delicious but during peak season have to wait for seat.the hotel must open for more table.the room that i stayed is executive suite.the room is big but the wardrobe door quite hard to be open.the shower clogging makes water run slowly & water retention makes the carpet wet. But i already makes report to the duty manager during check out.hope they splve the problem.the staff very polite,helpful & friendly.the swimming pool is big & nice view but it located at 9th floor.the air very strong.my kids cant swim long because too cold🤭but overall my family enjoyed the stay❤️
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Good value for money”
Everyone in the group of 13 were extremely satisfied with the stay at Swiiss Garden Hotel . The service was excellent. We're able to check in 30mins earlier and check out later. All the 8 Rooms were clean and all amendities were provided. Many from the group were highly satisfied with the gym. Location is very convenient and near to many popular eating places and shopping centers. Will certainly recommend to friends. Special thanks to the front desk staff.
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Dear Valued Guest, The feedback of your experience here at Swiss Garden Hotel Melaka is greatly appreciated, and we are delighted to know that your stay with us was pleasant and enjoyable. We would like to also extend our gratitude for your selection of our hotel as your place of lodging and for the favorable rating left; we hope to host you again in the near future! Sincere Regards, Admin
Very nice room and vice and strategic location”
Room large n very nice breakfast. Have balcony that we can view swimming pool.we repeat stay again future
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Good location, cleanliness and facilities”
This hotel is located in the city, very convenient to travel around. The room and surrounding areas are clean. My kid likes the kids pool so much. It's a good option for family travelers.
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Dear Valued Guest, The feedback of your experience here at Swiss Garden Hotel Melaka is greatly appreciated, and we are delighted to know that your stay with us was pleasant and enjoyable. We would like to also extend our gratitude for your selection of our hotel as your place of lodging and for the favorable rating left; we hope to host you again in the near future! Sincere Regards, The Management.
Decent”
Overall quite good, the pool was nice, the staffs were friendly. Parking was not an issue. Bed was comfortable. However, you pay is what you get. Toilet is a little too dim for my liking, and I could hear the next door (or room upstairs) toilet flushing.
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