Syrena Cruise
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights, Syrena Cruise in Hạ Long
Exterior view, Syrena Cruise in Hạ Long
Beach, Syrena Cruise in Hạ Long
Syrena Cruise
Syrena Cruise
Balcony/terrace, Syrena Cruise in Hạ Long

Removed from saved list

8.5

Excellent

253 reviews

253 reviews

See map
See map

8.9

Excellent

Location rating score

Excellent location - 250 meters to the beach
Popular landmarks
Dong Thien Cung
3.1 km
Dau Go Gotto
3.6 km
Hon Ga Choi Island
5.3 km
Bai Chay Bridge
8.9 km
Soi Sim Island
12.0 km
Closest landmarks
Tuan Chau Harbour
160 m
Tuan Chau Beach
250 m
Bikini Island Beach
440 m
Tuan Chau International Tourist Island
1.1 km
Paradise Bay Beach
1.3 km
Boat/cruise

Syrena Cruise

Tuan Chau Island, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Front desk [24-hour]

Airport transfer

250 meters to the beach

Currency exchange

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Spa

Sauna

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Hạ Long every 5 minutes on Agoda.com
Value for money8.2
Distance to city center0.5 km
Location rating8.9
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.8 km

Rooms available at Syrena Cruise

Excellent
Room comfort & quality

8.5

Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Luxury Suite with Spa Bath - 3 Days 2 Nights
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Luxury Suite with Spa Bath - 2 Days 1 Night
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Luxury Suite with Spa Bath - 3 Days 2 Nights
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Syrena Cruise offer spa services?

You can benefit from your stay at Syrena Cruise much more by making the most of the property's available spa services that are offered for all its valuable guests to make your evening or night far better.

What kinds of entertainment are available at Syrena Cruise?

Syrena Cruise offers a wide range of entertainment facilities which includes games room and karaoke for your leisure while remaining your stay here.

What interesting attractions are in close proximty of Syrena Cruise that are in walking distance?

While residing at Syrena Cruise, jump start your trip by checking out the closest destinations that are within walking distance to the property which include Bikini Island Beach and Tuan Chau Amphitheater.

How many rooms does Syrena Cruise have?

Syrena Cruise has a total of 34 rooms.

What was the average room rate for Syrena Cruise been in the past month?

The average room rate for Syrena Cruise in the past month is 6477532.18 VND, compared to city's average of 1794510.57 VND.

What do past travelers love most about Syrena Cruise?

Verified guests that stayed at Syrena Cruise have given this property a rating of 9.054 for its excellent service as the major highlight for their stay.

What is the verified guest review consensus about Syrena Cruise's swimming pool?

100.0% of our past visitor feedback have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Syrena Cruise down in the review section.

What is the verified guest review consensus about Syrena Cruise's pet services?

100.0% of our past visitor evaluations have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Syrena Cruise down in the review section.

What is the typical rating that past Solo travelers' have given to Syrena Cruise?

Verified solo travelers that have stayed at this property have given Syrena Cruise an average rating of 8.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Syrena Cruise?

Verified families with older children that have stayed at this property have given Syrena Cruise an average rating of 8.9. You can search for more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Syrena Cruise?

Verified local visitors that have stayed at this property have given Syrena Cruise an average rating of 8.5. You can look up on more specific customer reviews, and feedback for this property down in the review section.

What time is check-in and check-out at Syrena Cruise?

Check-in is from 11:00 AM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

What people love about Syrena Cruise

  • 9.6

    Exceptional
    Cleanliness

    "Cabin was clean comfortable and well appointed."

    Kevin

    |

    January 6, 2023

  • 8

    Very good
    Cleanliness

    "The rooms were clean and comfortable though, and food selection was amazing."

    Joel

    |

    December 18, 2022

  • 9.2

    Exceptional

    "Overall Good experience, no complaints."

    Arth

    |

    February 25, 2023

Property ranking|Compared to 1,037 Hạ Long properties
See all rankings
Room comfort score
8.5/10
Location score
8.9/10
Service score
9.1/10
Cleanliness score
8.6/10
Better than
98
%
of Hạ Long properties
Better than
91
%
of Hạ Long properties
Better than
91
%
of Hạ Long properties
Better than
86
%
of Hạ Long properties
Overall rating:

8.5

Excellent
253 reviews
Cleanliness
8.6
Facilities
8.1
Location
8.9
Read all reviews >
More about Syrena Cruise

More about Syrena Cruise

Experience Luxury and Comfort at Syrena Cruise in Hạ Long, Vietnam

Indulge in a luxurious and comfortable stay at Syrena Cruise in Hạ Long, Vietnam. This 4.0 star hotel offers a wide range of facilities to ensure a memorable and enjoyable stay. Enjoy 24-hour room service, a bar, laundry service, and a restaurant serving delicious meals. Safety deposit boxes, a salon, airport transfer, tours, and concierge services are also available. Stay comfortable with air conditioning, bathrobes, and a hair dryer. Relax on your own balcony or terrace, or pamper yourself with a massage, sauna, or spa treatment. For the more adventurous, water sports such as fishing are available. Stay connected with Wi-Fi in public areas and enjoy the designated smoking area. Shuttle service, a games room, and free Wi-Fi in all rooms are also provided. Other amenities include dry cleaning, express check-in/check-out, BBQ facilities, car hire, luggage storage, shared lounge/TV area, karaoke, daily housekeeping, taxi service, ticket service, and a beach. Start your day right with a breakfast buffet or continental breakfast. Come and experience luxury and comfort at Syrena Cruise!

Luxurious Rooms with Stunning Views at Syrena Cruise

Syrena Cruise offers a range of deluxe double or twin rooms with balconies, featuring either a queen bed or two single beds. For those seeking an ocean view, the deluxe double or twin rooms with ocean views offer stunning vistas of the surrounding waters. For an extra touch of luxury, the luxury suites with spa baths are the perfect choice, with 21 square meters of space and a king-sized bed for ultimate comfort. Whether you're staying for 2 days and 1 night or 3 days and 2 nights, Syrena Cruise's rooms are the perfect retreat for your Halong Bay adventure.

Discover the Beauty of Ha Long Bay's Landmarks and Attractions

Syrena Cruise is surrounded by some of the most breathtaking landmarks and attractions in Ha Long Bay. Visit Dong Thien Cung, a magnificent cave with impressive stalactites and stalagmites. Take a trip to Cua Van Fishing Village, a charming floating village where you can learn about the local way of life. Explore Hon Ga Choi Island, also known as Fighting Cock Island, which boasts stunning rock formations. Relax on the white sandy beaches of Soi Sim Island or learn about the history of pearl farming at the Halong Pearl Museum. With so much to see and do, Syrena Cruise is the perfect base to explore the beauty of Ha Long Bay's surrounding landmarks and attractions.

Wonderful Staff and Great Experience

Syrena Cruise in Hạ Long, Vietnam has received numerous positive customer reviews, with many highlighting the wonderful staff who are friendly, helpful, and speak English fluently. Guests have also praised the clean and comfortable rooms, with balconies offering stunning views. The food on board is plentiful and delicious, with happy hour being a great addition to the cruise experience. Some guests even got to witness a thunderstorm overnight, adding to the excitement of their trip. Overall, guests have loved almost everything about Syrena Cruise, making it a highly recommended choice for anyone looking for a memorable and enjoyable cruise in Hạ Long Bay.

Experience Unmatched Comfort and Service at Syrena Cruise

Syrena Cruise in Hạ Long, Vietnam is a must-visit for travelers who seek comfort and personalized service. With an overall rating of 8.6, this hotel has received high marks for its exceptional staff performance, ensuring that guests have a memorable stay. The hotel's location is also highly rated at 8.9, as it sits in the heart of Hạ Long Bay, offering stunning views and easy access to nearby attractions. Guests can indulge in the hotel's delectable food and dining options, which score an impressive 8.2. The hotel's facilities, cleanliness, and comfort are also highly rated, ensuring that guests have a comfortable and enjoyable stay. With an 8.2 rating for value, Syrena Cruise offers a luxurious experience at a reasonable price. Overall, guests rave about the unmatched comfort and service they experience at Syrena Cruise, making it a top choice for those visiting Hạ Long Bay.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Food & Dining

22 mentions

Breakfast

1 mention

Internet

1 mention

View

1 mention

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Game room
  • Karaoke
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Laptop safe box
  • Non-smoking
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • Continental
Restaurants on site
Lotus
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte

Location

Tuan Chau Marina Port, Tuan Chau Island, Hạ Long, Vietnam
Excellent
Location

8.9

Airports
  • Cat Bi International Airport (HPH)
    29.8 km
Public transportation
  • Halong Train Station
    6.0 km
Hospital or clinic
  • Bệnh viện Quốc tế Hạ Long
    4.9 km
Shopping
  • Bai Chay Commercial Center
    7.7 km

What's nearby

Popular landmarks
  • Dong Thien Cung
    3.1 km
  • Dau Go Gotto
    3.6 km
  • Hon Ga Choi Island
    5.3 km
  • Bai Chay Bridge
    8.9 km
  • Soi Sim Island
    12.0 km
  • Sung Sot Cave
    13.8 km
  • Cua Van Fishing Village
    18.6 km
  • Luon Caves
    20.2 km
Nearby landmarks
  • Tuan Chau Harbour
    160 m
  • Tuan Chau Beach
    250 m
  • Bikini Island Beach
    440 m
  • Tuan Chau International Tourist Island
    1.1 km
  • Paradise Bay Beach
    1.3 km
  • Lao Cau Islet
    3.1 km
  • Dong Thien Cung
    3.1 km
  • Heavenly Palace Cave
    3.2 km
  • Dau Go Gotto
    3.6 km
  • Mui Bo Re So Islet
    3.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please be informed that the room rate does not include transfer bus.

    The transfer bus will only pick up the guests from hotels located in Old Quarter Area. Please email cruise to request for the transfer service or submit your request through special request section while making reservation. The shuttle bus fee is 25 USD/person/round trip Hanoi-Halong-Hanoi.

    Please be informed that an advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all passengers. A valid passport or ID is required at least 24 hours prior to the boarding date.

    Boat embarkation starts at 12:00 PM at Tuan Chau Marina Port.

    All-inclusive package will start at lunch time and will finish after breakfast on day of departure and includes:
    - Welcome drink
    - Air-conditioned cabin
    - Full-board meals (Asian and International Buffets)
    - Entrance and sightseeing fees
    - Visit to Vung Vieng fishing village by rowing boat
    - Visit to Sung Sot Cave, Titop Island.
    - Cooking Demonstration.
    - Tai Chi Session
    - Entertainment Activities and Happy Hour
    - Movie Nights and Squid Fishing
    - Safety facilities
    - Onboard insurance
    - Tax and service charges

    If you need extra bed or any special assistance, please contact directly to Syrena Cruise for details.
  • Children from 0 – 5 years old stay on existing beds free of charge and maximum 01 infant per room.
  • Children from 6 – 11 years old stay on existing beds at 1.920.000 VND per night and maximum 01 children per room, pay at hotel.
  • Children from 12 years old are considered as adults staying on extra beds at 2.700.000, pay at hotel if has not been included in the price.
  • 2 Days 1 Night Itinerary:

    ▪ DAY 1

    12:30 Receptionists welcome guests at the International Tuan Chau harbor.
    12:45 Captain welcomes guests to Syrena cruises by tender. Check-in cruise, whilst enjoying a welcome drink, safety briefing, and check-in cabin.
    13:30 Leaving International Tuan Chau harbor, discover the Halong Bay - natural wonders of the world. Have lunch with special foods while cruising through famous sights Ba Hang fishing village, Đỉnh Hương island, Chó Đá islet, Gà Chọi islet...
    15:00 Visit Luồn cave - .one of the cave open to the form beautiful endemic vegetation of Halong Bay. Visit Luồn cave by a traditionally woven (bamboo) boat rowed by a local boatman.
    15:45 Leaving Luồn cave, transfer by tender to the Titov island was named by Uncle Ho, after Gherman Stepanovich Titov - the Soviet astronaut who visited in 1962 Enjoy swimming, relaxing on the beach or climbing the steps of the Rock to the top of the island. On the top of the mountain, you can see the corner of magical Halong Bay...
    17:00 Back to the cruise. Relax and enjoy the sunset on the sun deck. Go to the overnight place - Titop 587.
    18:00 – 19:00 HAPPY HOUR - Buy 1 drink get 1 free (wine excluded)
    18:30 Enjoy the Vietnamese cooking demonstration.
    19:00 Have set menu dinner.
    20:30 Evening activities including film entertainment (in the dining room); squid fishing…

  • ▪ DAY 2

    06:00 Morning call (if you request).
    06:30 Enjoy the Sunrise on the top deck.
    07:00 Enjoy a light breakfast in the restaurant (coffee, tea, fresh milk, water, pastries, bread, egg, fresh fruit, and cereals will be served in the dining room).
    08:00 Cruises stops at Bồ Nâu cave, the core area of the world's natural heritage. Transfer by tender to Surprising Cave - one of the most beautiful caves in Halong Bay.
    09:00 Then come back to Syrena cruise, relax and check out of cabin. Please put your luggage outside the door. Our porters will collect and get them ready on the Pier for you. Finally, the cruise disembarks in International Tuan Chau harbor.
    09:30 Check out the cabin. Enjoy the brunch buffet menu served in the dining room. Settle bills in the dining room after brunch (if any).
    10:45 Transfer by tender back to Tuan Chau harbor and disembarkation. Farewell to guests.
    ▪ Note: The itinerary can be changed due to the check-in time and the weather conditions.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from11:00
  • Check-out until11:00
Getting around
  • Airport transfer fee100 USD
  • Distance from city center0.5 km
  • Travel time to airport (minutes)240
The property
  • Number of restaurants1
  • Number of rooms 34
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2010

Reviews of Syrena Cruise from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.6
Facilities8.1
Location8.9
Room comfort and quality8.5
Service9.0
Value for money8.2
High score for Hạ Long
Rating
9+ Exceptional (63)
8-9 Excellent (43)
7-8 Very Good (35)
6-7 Good (8)
<6 Below Expectation (6)
Time of the year
Mar - May (44)
Jun - Aug (25)
Sep - Nov (29)
Dec - Feb (57)

Show reviews that mention 

Showing 155 verified guest comments
12345
9.6
Exceptional
Kevin from United States
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in January 2023

Great experience!!”

Excellent cruise. Staff was prepared and professional. Food was excellent with variety to satisfy everyone. Cabin was clean comfortable and well appointed. Every activity was excellent and EVERYTHING was on time!! Thank you Syrena!!

Reviewed January 06, 2023

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9.2
Exceptional
Rebecca from Australia
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in November 2022

Mid priced Ha long bay cruise ”

It was to our expectations after doing quite a bit of research. Syrena is a older cruise ship but was clean and bed comfortable. Balcony is a bit on the narrow side so keep that in mind if you are a bit larger as it makes it a bit trickier to sit in your chair, but definitely worth it. Food was nice. Activities were touristy as we had expected but we knew that when booking. Although there are lots of tourists, Sun sot cave is definitely worth seeing. Titov island is just ok, whilst we really enjoyed Luon cave and the scenery after passing through. Our guide Son was great and very knowledgeable. I think you are are really paying for the location and guides, if you want to have a newer boat with more space in the bedroom and nicer lounging spaces on the cruise you will need to pay a premium so we were happy with our experience as we didn't really need these.

Reviewed November 25, 2022

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9.2
Exceptional
John from Singapore
Family with young children
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in January 2023

Old but well maintained”

Not bad, the food was nice! Even the cruise ship seems abit old but it’s quite well maintained, Mr. Son was quite a nice guy and speaks well English too! Overall not bad, will definitely recommend my friend to book when the price are reasonable!

Reviewed January 27, 2023

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8.0
Excellent
Joel from Singapore
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in December 2022

Our trip got cancelled…”

Upon boarding the cruise we were told that due to bad weather conditions, we will not be allowed to stay overnight on the cruise. The cruise continued to sail out to the caves but we had to return and disembark after dinner and we were transported to Halong Plaza Hotel to stay overnight till afternoon the next day, without any additional compensation. It was a pity that we didn’t get the full experience. The rooms were clean and comfortable though, and food selection was amazing.

Reviewed December 18, 2022

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8.8
Excellent
James from Malaysia
Couple
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in September 2022

Value for money”

Syrena offers value for money, they don’t have a new boat but good enough.

Reviewed September 02, 2022

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4.4
Kay from Singapore
Family with young children
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
Stayed 1 night in November 2022

Enjoyable trip”

The ship and rooms were clean and comfortable. Staff were friendly and helpful. We used the transfer from Hanoi to Ha Long Bay, this service was not very good or well organized. Might be better and cheaper to arrange your own transfer.

Reviewed December 06, 2022

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10.0
Exceptional
MAMI from Japan
Couple
Stayed 1 night in July 2013

amazing and fantastic”

great room, great food, amazing views

me and my boyfiend stayed here for 1 night and were just amazed at how well everything goes.. we got picked up on time from our hotel in hanoi in a private car by syrena and a very easy and comfortable 4 hour journey to halong bay, then we were brought directly to the bay in a quiet location and brought immediatley on a small boat with a small few other friendly guests to a 1 minute trip to the amazing syrena with a lovely welcome and da the very good tour guide who speaks fantastic english and so nice and helpfull. we then relaxed in our room for 1 hour and then went down for a lunch which was fanstastic and so well presented, then back to our room for a 45 minute relaxing on our private balcony, after that we went on the tour on a small boat to such an amazing cave which was fantastic and then to a little beach to go for a nice swim, we opted not to do the kayaking as it is an extra 15 dollars but it is your choice. after 2 hours enjoying the activities we go back to the syrena cruise which parks off in the middle of the wonderful halong bay, we then go up to our room for 1 hour, get a shower in our lovely room with a great shower and prepare for dinner which is so good and a lot so you will not go hungry believe me and after a wonderful dinner we went up top deck with our wine and beers and just relaxed and enjoyed the lovely scenery as the sun was going down. amazing and romantic. as for the next day we went down for a lovely breakfast and then go to a trip to the floating villge, then back to syrena and brought back to shore where our private car was waiting and another smooth and relaxing journey back to our hotel in hanoi. so overall just fantastic and highly recommended if you want to enjoy the fantastic halong bay.. enjoy!!!

Reviewed July 29, 2013

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9.7
Exceptional
Sophia from United States
Group
Stayed 1 night in November 2012

Great rooms, wonderful balcony, friendly service”

Deluxe rooms have balconies, service was impeccable

We were thrilled with our choice of the Syrena Cruise. Our beautiful room had a lovely balcony from which we had a glass of wine while watching the sunset. Da, the English speaking guide on the larger Syrena was so warm and welcoming. He is an American lit major so be sure to ask him about the classics! We price includes transportation to and from your hotel, tickets to all sites and all meals for two persons. The price does not include kayaking (if you chose to do it) or alcohol. Other thing to note, massage services were not available though in some of the online literature, it was advertised. However, the day is so packed full of activities that there really isn't much time for it. We decided to not to the activities on the morning of our final day, as we just wanted to enjoy the boat and the view. They were a bit thrown off by this but we just insisted and it was fine. The boat tends to accommodate a lot of Taiwanese tour groups I was told. This was fine for us as but does mean that if you are looking to meet people on the boat this might not be the boat for you. However, if you just want to have a little one on one time with your partner, this is just the boat!

Reviewed November 12, 2012

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9.0
Exceptional
Ying from Singapore
Couple
Stayed 2 nights in January 2015

Off the beaten track”

Very comfortable, off the beaten track itinerary, friendly staff

Best part of our trip - we thoroughly enjoyed ourselves on Syrena Cruise. We got the deluxe room but it didn't feel too small at all. The bed is like a super king-sized bed and we had the best sleep ever since we toured around Vietnam. Balcony is rather small but still good. Food was not very impressive, just okay. Staff made a point to remember the names of the guests, very attentive. I like that the cruise brought us to some areas that were not too touristy and crowded. We sat in a sampan boat that took us around the fishing village where we were the only tourists there. I would highly recommend to take a two nights option on this cruise. On the second day, we were transferred to a day cruise (only four of us) where we kayaked and cruised along the bay slowly. It was a really relaxing afternoon. Only thing is drinks can be a little expensive. Don't buy your drinks from the cruise. Every evening the ladies on their rowing boats will come by your balcony and ask if you want any food/beer. We got 5 cans of beer for US$5!!

Reviewed January 26, 2015

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9.0
Exceptional
Hsin-Yu from Taiwan
Group
Stayed 1 night in March 2013

Had a really good time”

Staff - staff was really nice, Food - had plenty to eat, Value for money - was the best after spending ages looking around

Syrena had the best value for money after spending hours looking at different cruises. We wanted one that had a decent standard. On top of the room, we had to consider cost for transport (between Hanoi and the pier) which for this was was all inclusive, AND we had a balcony room. I don't know how much the other ones for the same spec would have costs (balcony room, transport cost, kayaking). Cost for kayaking wasn't included but it was very cheap! $15 per kayak (so for 2 people). The staff was very friendly and the itinerary was pretty standard (which is good). We had loads to eat on the cruise and as expected all the drinks were not inclusive but the price wasn't that bad. We were lucky with the weather - and had some time on the cruise to take picture of the amazing scenery. In all I would highly recommend Syrena.

Reviewed April 13, 2013

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8.7
Excellent
Timothy from United Kingdom
Couple
Stayed 1 night in March 2014

Wonderful experience”

Room, food, staff

The pickup was on time with a nice minibus. The 4 hour drive (with a welcome break half way) is as bad as I remember but at least they are trying to improve the road (don't hold your breathe). As soon as we arrived we were taken onboard for a fantastic lunch as we sailed out into the Bay. The weather was poor (it was mid March) cloudy, cool but dry but our guide was very friendly and spoke good English as she outlined our itinerary for the 2 day 1 night cruise. Our first stop was the Vung Vien Floating Fishing Village where we transferred to a local sanpan boat (rowed by a 66 year old man who was stronger than me). It's amazing to see people living on the water this way. We stopped at the pearl farm to see how they culture pearls, then went back to the ship and cruised to Titov Island where we climbed for a spectacular view of the islands. We then returned to the ship and had a cooking lesson in making spring rolls before some squid fishing from the back of the ship. We then had a wonderful seafood dinner. The food really was first class on the ship. After dinner we had a film night then retired. Next day we had tea and pasties for breakfast as we sailed to the Surprise Cave nearby. After that we returned to the ship and had brunch as we sailed back to Halong City. This is a standard itinerary that most cruises follow but it works well even given the poor weather. As to the ship itself - it was in very good condition with well appointed cabins (we had a deluxe seaview cabin on the 2nd deck) that were well decorated and maintained. The ensuite was lovely with a good shower with lots of hot water. Everything worked in the cabin including the aircon unit. The rest of the ship was clean and elegant too with the staff very attentive and friendly. I can wholly recommend this cruising experience with Syrena. This is a mid-price range cruise package and you can pay quite a lot more but I doubt you'll have a much better experience than we did.

Reviewed March 21, 2014

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9.7
Exceptional
Ka from Hong Kong SAR, China
Solo traveler
Stayed 1 night in December 2013

What's a relaxing trip!”

The ship is new and clean, good arrangement for activities during on board, friendly staff

we got a right choice to choose Syrena Cruise, it was a special experience to stay overnight in cruise, this cruise was value for money whihc included transportation from Hanoi to Halong Bay and covered 4 delicious meals. But it would be best if Syrena Cruise arranging a bigger car for transportation to Halong Bay, it was too crowdy for 8 adults taking luggages by stunning in a small van for 4 hours!!

Reviewed January 07, 2014

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10.0
Exceptional
Donald from United States
Couple
Stayed 1 night in February 2015

Wonderful Cruise in Halong Bay”

Room Comfort and Batrooms, Service, Food

I can't compare it with other Halong Cruises but Syrena is top notch! Besides room comfort (with individual balcony, Very attentive service, and grea food ...Syrena is a smaller boat with about 17 rooms which makes it more intimate and allows them to go where other boats cannot. Also they put together a busy program so you see a lot in a 24 hour cruise. Shuttle from Hanoi and back was seamless and the weather was great. We will go with Syrena again!

Reviewed February 17, 2015

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9.7
Exceptional
Camilla from Australia
Group
Stayed 1 night in July 2013

Syrena Cuise was terrific!”

Facicilties, cleanliness, staff

My friend and I had a wonderful time, we wish we booked the two night option instead of one. We were given so much food and it was all very nice. The staff were extremely friendly! We were expecting drinks to be expensive but they weren't at all. They even a 2 for 1 happy hour from 8:30pm to 10:30pm. Our cruise consisted of the two of us and a group of 22 Taiwanese people. We had a lot of fun with the group who were very friendly to us and we all had a few drinks and sung karaoke at night. Definitely recommend Syrena Cruises .

Reviewed August 02, 2013

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8.0
Excellent
Shiwan from Singapore
Solo traveler
Stayed 1 night in June 2015

Relaxing Cruise in Halong Bay”

Clean rooms, Clean bathroom, Good food,

We choose a 2D1N cruise with Syrena and had a great time on the cruise. The room and bathroom was clean and comfortable. The room I stayed in has its own private balcony, which is good, but you will be hounded by ladies selling their goods on a rowing boat while you are at the balcony and they can be pretty persistent, disrupting your peace and quiet. The cruise itinerary was spaced adequately, without making us feel rushed. We had sufficient time to take in the sights of Halong Bay and the stopover at Tiptop island gave us the opportunity to have a gorgeous overview of the bay from the top. The beach was clean though crowded. The activities on the cruise doesn't seem sufficiently attractive but was pretty fun when we joined in. I would say join in though you are not interested, you never know how fun it can be. The visit to the floating village and pearl farm was educational, but if you are not a fan of boat rides, you might not like it as it took quite some time to go around the village on the rowing boat. Overall, it was a relaxing, great cruise.

Reviewed June 27, 2015

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9.0
Exceptional
Bojan from Germany
Couple
Stayed 1 night in October 2013

Amazing!!! Highly recommended”

Scenery, Stuff, Boat

It was amazing. Really nice boat, great stuff, good food, nice program. Halong Bay is definitely a visit worth and Syrena Cruise is the perfect choice to enjoy it. We traveled several weeks from south to north of Vietnam and this trip with Syrena Cruise in Halong Bay was an absolute highlight.

Reviewed June 08, 2014

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8.7
Excellent
Paul from Australia
Couple
Stayed 1 night in March 2013

Spread the word on Syrena Cruises.”

Great location and facilities, excellent service and great food.

We took the chance by booking Syrena Cruises as there weren't too many reviews to compare, however we were pleasantly suprised by the great location and facilities, excellent service and staff and the great food. I would not hesitate to recommend Syrena Cruises. Enjoy you stay with them.

Reviewed March 28, 2013

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10.0
Exceptional
Jian from China
Couple
Stayed 1 night in June 2013

impressive”

friendly staff

frankly speaking,I had really good trip during Syrena Cruise.all the staff were very nice and helpful. all the facilities on broad are fantastic. The only problem is the pick-up shuttle.the mall van was extremely uncomfortable, especially the back seats.I think to change small van to Toyota Castor will make Syrena Cruise perfect.

Reviewed July 02, 2013

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8.4
Excellent
Nusrat from Bangladesh
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in December 2017

A trip to remember”

We liked almost everything of Syrena cruise.Staffs are very helpful. Ms. rosie arranged a car for us for $80(one way) which was higher than we expected & bus for return at $15/pax. The car journey was comfortable. They have their own lounge/waiting area. room was clean & nice . Food was good & enough. Our Ship was all Asian cruise, it was fun to be along with people from korea, Singapore & China. we had specific table for each country with national flag in dining hall !!super fun! Their schedule was really good, not too hasty not too slow, just ideal to enjoy everything. They took us to the surprising cave, Titov island on first day & boating /kayaking on next day. we did not join in Tai chi lesson . What we felt should be improved is drinking water supply. They provided 2 small water bottles/room & charged for water bottle in the dining room. water bottle should be provided for free in the dining room. The bed sheets were too hairy which should be changed.

Reviewed January 03, 2018

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9.6
Exceptional
Zayar from Myanmar
Couple
Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in December 2017

Pleasant Stay @ Syrena”

-Food are great -Nice staffs -Good arrangemnet in visiting Cave & Ti-top island -Like Cruise formation, especially belcony room -My wife was very happy in staying there and become memorable trip Thanks Syrena for everything

Reviewed December 13, 2017

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