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Exterior view, The Ampersand Hotel in London
Small Double Room, The Ampersand Hotel in London
Lobby, The Ampersand Hotel in London
Interior view, The Ampersand Hotel in London
Interior view, The Ampersand Hotel in London
Fitness center, The Ampersand Hotel in London
a bedroom with a bed, chair, desk and a television, The Ampersand Hotel in London

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9.1

Exceptional

2,194 reviews

2,194 reviews

Housekeeping6
Breakfast1
Shops1
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Premier Choix

40 m

Ciné Lumière

120 m

South Kensington Books

130 m

East Lawn

200 m

HTB Onslow Square

200 m

Popular landmarks
Natural History Museum

300 m

V&A - Victoria and Albert Museum

340 m

Buckingham Palace

2.5 km

Madame Tussauds London

3.5 km

Big Ben

3.6 km

Closest landmarks
Harleys Pharmacy

70 m

Thurloe Street Dental

180 m

Embassy of the Republic of Yemen

250 m

La Vigneronne

270 m

Thurloe Square Garden

270 m

The Ampersand Hotel

10 Harrington Road, Chelsea, London, United Kingdom, SW7 3ER - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of London

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center

Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Game room

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Value for money8.6
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport15.6 km

Rooms available at The Ampersand Hotel

Excellent
Room comfort & quality

9

Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Small Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Single Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Semi Double Bed Room
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Family room Standard
...
    Enter dates to see prices
    Single Room - small
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Ampersand Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Ampersand Hotel?

      The Ampersand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 80 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Ampersand Hotel has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at The Ampersand Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at The Ampersand Hotel. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at The Ampersand Hotel?

      The Ampersand Hotel does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to The Ampersand Hotel?

      The closest train, metro, or bus station to The Ampersand Hotel is South Kensington Tube Station, 70 m away.

      What restaurants are nearby The Ampersand Hotel?

      The Ampersand Hotel’s neighborhood is Chelsea which includes popular restaurants such as La Pappardella, Colbert and The Botanist.

      What popular shopping places are close to The Ampersand Hotel?

      The Ampersand Hotel is located in Chelsea area which features shopping places such as South Kensington Books, Christie's South Kensington and La Vigneronne.

      What are popular attractions near The Ampersand Hotel?

      The Ampersand Hotel’s location in the Chelsea neighborhood makes it close to famous attractions including Natural History Museum, V&A - Victoria and Albert Museum and Science Museum.

      What popular natural sightseeing spots are close to The Ampersand Hotel?

      The Ampersand Hotel’s nearby natural sights include Bishop's Park and St George's Campden Hill located in the same Chelsea area.

      See map

      Explore the neighborhood

      What people love about The Ampersand Hotel

      • 7.6

        Very good
        Cleanliness

        "Hotel is Clean, nice amneties And well equiped."

        Hera

        |

        September 1, 2022

      • 9.2

        Exceptional
        Cleanliness

        "Clean rooms & bath robes!!"

        Aviva

        |

        July 22, 2019

      • 10

        Exceptional
        Location

        "Good location and a fine reasonably priced restaurant."

        Heather

        |

        January 15, 2023

      Property ranking|Compared to 7,446 London properties
      See all rankings
      Value for money score
      8.6/10
      Location score
      9.6/10
      Service score
      9.3/10
      Cleanliness score
      9.5/10
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
      Better than
      99
      %
      of London properties
      Overall rating:

      9.1

      Exceptional
      2,194 reviews
      Cleanliness
      9.5
      Facilities
      8.8
      Location
      9.6
      Read all reviews >
      More about The Ampersand Hotel

      More about The Ampersand Hotel

      The Ampersand Hotel

      You'll love the exceptional convenience during your stay at The Ampersand Hotel, located right in the heart of the city center, with an easy access to everything in London.
      The superior services and facilities offered at The Ampersand Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with the taxi services available here.
      Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Ampersand Hotel.
      In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
      Guests are guaranteed a comfortable stay while at The Ampersand Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
      You can stay fresh and clean with a hair dryer and bathrobes provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at The Ampersand Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
      The Ampersand Hotel promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area.


      Around the property

      Venture outside the hotel and explore London. Spend a day and acquire some cultural knowledge at The British Museum located 4.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 7.0 km away, among the most sought-after photographs for anyone visiting London.


      Reasons to stay here

      Verified reviews score this hotel higher than 99% of accommodations in the city on value for money.
      This hotel's facilities score higher than 99% of accommodations in the city.
      Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.8

      Most talked about facilities

      Housekeeping

      5 mentions

      Breakfast

      3 mentions

      Food & Dining

      2 mentions

      View

      1 mention

      Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Danish
      • French
      • German
      • Hindi
      • Italian
      • Portuguese
      • Spanish
      • Turkish
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Game room
      • Massage
      • Table tennis
      • Ticket services
      Cleanliness and safety
      • Anti-viral cleaning products
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • Coffee shop
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Library
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Babysitting service
      • Family room
      • Kids meal
      Access
      • Allergy-free rooms
      • Cat-friendly
      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Dog-friendly
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [charges apply]
      • Car park [nearby]
      • Taxi service
      Available in all rooms
      • Accessible by elevator
      • Adapter
      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Carpeting
      • Closet
      • Clothes dryer
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Fruits/snacks
      • Hair dryer
      • Heating
      • In-room safe box
      • Ironing facilities
      • LAN Internet in room [free]
      • Laptop safe box
      • Linens
      • Mini bar
      • Non-smoking
      • On-demand movies
      • Private bathroom
      • Safety/security feature
      • Satellite/cable channels
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Telephone
      • Toiletries
      • Trash cans
      • Trouser press
      • Wake-up service
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Continental
      Restaurants on site
      Apero
      • Cuisine: Mediterranean
      • Menu: Buffet

      Location

      10 Harrington Road, Chelsea, London, United Kingdom, SW7 3ER
      Exceptional
      Location

      9.6

      Airports
      • London City Airport (LCY)
        15.6 km 52 min drive
      • Heathrow Airport (LHR)
        19.5 km 29 min drive
      Public transportation
      • South Kensington Tube Station
        70 m 2 min walk
      • Gloucester Road Tube Station
        500 m 8 min walk
      Hospital or clinic
      • Harleys Pharmacy
        70 m
      Shopping
      • Camden Market
        5.7 km 30 min drive
      Convenience store
      • WHSmith
        580 m 3 min drive
      Cash withdrawal
      • ATM
        30 m 1 min walk

      What's nearby

      Popular landmarks
      • Natural History Museum
        300 m
      • V&A - Victoria and Albert Museum
        340 m
      • Buckingham Palace
        2.5 km
      • Madame Tussauds London
        3.5 km
      • Big Ben
        3.6 km
      • National Gallery
        3.7 km
      • London Eye
        4.0 km
      • The British Museum
        4.4 km
      • Tower Bridge
        7.0 km
      • Tower of London
        7.1 km
      Nearby landmarks
      • Premier Choix
        40 m
      • South Kensington Tube Station
        70 m
      • Harleys Pharmacy
        70 m
      • Ciné Lumière
        120 m
      • South Kensington Books
        130 m
      • Thurloe Street Dental
        180 m
      • East Lawn
        200 m
      • HTB Onslow Square
        200 m
      • Christie's South Kensington
        210 m
      • Genting Casino Cromwell Mint
        210 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-17 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 18 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Please note that children up to 2 years stay free in parents room, using existing bedding. Extra beds are available at a charge please contact the hotel directly to arrange for one.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee80 GBP
      Extras
      • Breakfast charge (unless included in room price)16 GBP
      The property
      • Number of rooms 111
      • Room voltage240
      • Year property opened1888
      • Most recent renovation2012

      Reviews of The Ampersand Hotel from real guests

      Provided by verified guests of Agoda
      9.1
      /
      10
      Exceptional
      Cleanliness9.5
      Facilities8.8
      Location9.6
      Room comfort and quality9.0
      Service9.2
      Value for money8.6
      High score for London
      Rating
      9+ Exceptional (50)
      8-9 Excellent (20)
      7-8 Very Good (13)
      6-7 Good (3)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (21)
      Jun - Aug (26)
      Sep - Nov (17)
      Dec - Feb (23)
      All guests (148)
      All room types
      All languages

      Show reviews that mention 

      Showing 87 verified guest comments
      12345
      9.3
      Exceptional
      Allison from United States
      Solo traveler
      Small Double Room
      Stayed 1 night in November 2015

      Lovely Hotel in a Great Location”

      Location, Staff/Service, Decor

      I had a very nice stay at the Ampersand. I was only in London for one night, following a stay at another London hotel the week before, then a visit to Scotland. I almost wish I had stayed at the Ampersand for both London legs of my trip (the only thing that edged it out was the other hotel had a whirlpool bath, which was great after long days of sight-seeing). The hotel is in a fantastic location, right across from the South Kensington tube stop, near some great attractions (The Victoria & Albert is one of my favorite museums), and lots of fabulous shopping ad eating. The decor was truly lovely, the bed was DIVINE, and the staff were friendly and helpful. The complimentary minibar was a nice touch, and the thematic design was brilliantly done. I was a little worried I would run into some London snobbery, as the place looks quite posh, but the staff I encountered were wonderful. I ordered room service, and the food was excellent - I wish I'd had time to try the afternoon tea. I will definitely consider staying at the Ampersand again!

      Reviewed November 10, 2015

      See room deals

      10.0
      Exceptional
      Marlene from United States
      Couple
      Deluxe
      Stayed 4 nights in July 2018

      Best place to stay in London ”

      The Ampersand has everything you need for your stay in London. It is seriously just across the street from the South Kensington tube station. In an upscale neighborhood close to restaurants, coffee shops and small markets... everything you need within walking distance. The staff is friendly, helpful and professional. We arrived early and our rooms wasn't quite ready, so they took our luggage for us and it was waiting in our room after we returned from sight seeing.

      Reviewed July 30, 2018

      See room deals

      8.4
      Excellent
      Christine from Canada
      Family with teens
      Small Double Room
      Stayed 2 nights in August 2016

      Excellent hotel but teeny tiny rooms”

      I've never seen a hotel room this small before. This hotel would've been perfect, 5 stars, if not for the tiny room. It was just me and my daughter, and we're not big people. We're both skinny 100lb people and we felt squeezed in there. For the price we paid, we expected more, and yes, I know we're in South Kensington. It still didn't justify a hotel room of this size. I heard other guests talk to front desk about the size of their rooms, and I guess they've been taught to spin their answer..."you booked a standard classic room category...if you wanted a different room, you should have booked the next category, the deluxe..." Well, you're looking at more $$$$$$ if you did that when you've already paid $$$$. So don't bother discussing it cos it's a conversation that'll go nowhere. Other than that, the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to. The South Kensington tube station is literally a 3-min walk away. The restaurant options are plentiful. The V&A museum, Natural History museum, and Science museum are a short walk away. I'd stay at the Ampersand again. I'd also recommend this hotel but only if you really love your travel companion cos you'll be really cosy in that room.

      Reviewed August 28, 2016

      See room deals

      8.7
      Excellent
      Liza from Singapore
      Couple
      Small Double Room
      Stayed 2 nights in June 2013

      Charming & Modern”

      Great location just 2 mins from the South Kensington Tube Station, modern design, helpful staff

      The location was probably the best thing about staying at The Ampersand Hotel, it was just 2 mins from the Tube Station, walking distance to Harrods, Harvey Nichols and Sloane Street. Great restaurants in the area. In addition, the hotel is well maintained, with a modern design, esthetically pleasing to the eye. The staff was also very friendly and helpful.

      Reviewed June 25, 2013

      See room deals

      10.0
      Exceptional
      JANINE from United Kingdom
      Family with teens
      Deluxe
      Stayed 1 night in December 2014

      New Years Eve ”

      The hotel is beautiful, with a games room, library and food available 24 hours a day. Staff were welcoming, friendly and helpful. Room had lovely toiletries and complimentary soft drinks in minibar.

      We stayed on New Years Eve. The staff were friendly and very good with children. They helped with directions to where we needed to go and even provided us with a map. The room was beautiful, clean and decorated to a high standard. The bed was very comfortable. I haven't slept so well in years! The room was well equipped with complimentary soft drinks in the minibar; not just tea and coffee like most hotels. Lovely toiletries were provided and i had a gorgeous shower. My daughter made good use of the smart tv; playing youtube videos, accessing Facebook and playing music from the hotel playlists. We enjoyed playing table tennis and board games in the games room. And with food being available 24 hours a day we were able to sit in the drawing room and have something to eat and a glass of wine quite late in the evening. Breakfast, in the restaurant on the lower ground floor, was divine. All the regular foods you'd expect on the menu plus many more. My daughter had homemade waffles with Nutella, maple syrup and banana's, while I had coconut porridge with caramelised banana's. Delicious! The service was friendly and we didn't wait long for our food. I would recommend this hotel to anyone. It is only a short walk away from the Natural History and Science museums and the Diana memorial in Hyde park. We will definitely be back. Couldn't fault any part of our stay. Thank you.

      Reviewed January 06, 2015

      See room deals

      9.2
      Exceptional
      Jessica from Canada
      Couple
      Small Double Room
      Stayed 3 nights in June 2019

      Delightful hotel!”

      We got a good deal and were very happy with this hotel. Amazing location convenient for connecting to Heathrow on the Tube and getting to all the central London things we wanted to do, friendly and solicitous staff, and beautifully designed rooms with thoughtful extras.

      Reviewed July 06, 2019

      See room deals

      10.0
      Exceptional
      Racine from United States
      Couple
      Deluxe
      Stayed 3 nights in June 2017

      Excellent Hotel”

      This hotel is beautiful, modern and comfortable. The location can't be beat. It is close to attractions such as the V & A museum and the very central tube station South Ken. We had a wonderful room full of mod cons and it was quiet. But best of all, you can walk outside and find lots of restaurants and food options. The lovely surrounding streets make it good for walking and enjoying London on foot. I would definitely stay here again on my next visit!!!

      Reviewed July 12, 2017

      See room deals

      9.2
      Exceptional
      Philip from United Kingdom
      Couple
      Deluxe
      Stayed 3 nights in December 2015

      Great Location and boutique design”

      Great location among all the museums and right next to the Tube for getting around London pretty easily. We got the room that was one-up from the entry-level room and it was lovely, a lot lot bigger and more spacious than my brother who booked the entry-level room. Worth that extra little money. There is a great cafe from breakfast and lunch just across the road adjacent to the Tube. The whole design of the building is very cool and felt super modern for being in such an old building.

      Reviewed August 02, 2016

      See room deals

      10.0
      Exceptional
      Quentin from United States
      Business traveler
      Small Double Room
      Stayed 3 nights in December 2012

      My new favorite London hotel”

      Clean room. Attention to comfort of guests including little conveniences such as complimentary water and soft drinks in mini bar, bath robes, power adapter for foreign travelers, and free wifi.

      The location near the South Kensington tube station is extremely convenient for central London. The small details add to ease and comfort of visit. Staff is very friendly and eager to assist in solving any issues. This is my new favorite London hotel.

      Reviewed December 24, 2012

      See room deals

      8.7
      Excellent
      Olivier from Belgium
      Couple
      Small Double Room
      Stayed 2 nights in February 2013

      lovely NEW hotel, friendly staff, clean rooms”

      location, clean hotel

      very nice hotel, new since summer 2012 so everything looks new. great location near the tube direct line to the touristic center of london. great breakfast & lunch places around the hotel. the rooms are a bit small but if you can live with that there is nothing wrong to say about this hotel.

      Reviewed February 08, 2013

      See room deals

      7.7
      Very good
      Lay from Singapore
      Family with young children
      Small Double Room
      Stayed 3 nights in February 2013

      Awesome location”

      clean and very convenient, especially for families.

      It was a great location, with just 3 mins across South Kensington tube station, and a bus-stop just round the corner to take buses to major spots in London. Food galore surrounding the hotel. Love the designs and decor of the hotel, very contemporary and lovely. Only thing is the size of the room, it was the tiniest room I have ever stayed in! For the price, it really too small. But all else is well-equipped and sufficient. We will certainly come back for a stay, but probably opt for a bigger room.

      Reviewed March 05, 2013

      See room deals

      10.0
      Exceptional
      Dita from Indonesia
      Group
      Deluxe
      Stayed 3 nights in December 2017

      Excellent”

      Excellent service prior, during and after our stay. Very good and strategic location. Very convenient. We stayed in the Deluxe room and the room size is good, especially for London. Love the floor heating bathroom and the handy phone. Will return and highly recommended.

      Reviewed January 22, 2018

      See room deals

      9.6
      Exceptional
      yik from Hong Kong SAR, China
      Couple
      Deluxe
      Stayed 3 nights in December 2018

      Awesome”

      We were there last December 2018 and it was a very nice stay. the hotel is super close to where I want to get to in London, the staff is friendly and helpful.

      Reviewed June 17, 2019

      See room deals

      9.7
      Exceptional
      James from United States
      Couple
      Small Double Room
      Stayed 1 night in August 2015

      Great South Kensington Hotel Find”

      Attentive Staff, location, room amenities

      We were really happy with our stay. The staff was friendly and responsive. The rooms have unexpected touches, like French press coffee makers and a complimentary mini-bar. The hotel has an intimate feeling, just the right size. The location is great, very close to the South Kensington tube station, many bus routes and with a taxi stand right out front. It was perfect for us.

      Reviewed August 14, 2015

      See room deals

      10.0
      Exceptional
      Chun from Hong Kong SAR, China
      Couple
      Small Double Room
      Stayed 1 night in June 2013

      It is a wonderful experience to stay here.”

      1) nice and helpful staff 2) Comfortable room 3) stylish design

      The hotel situated in a very convenient place. Many tasty and stylish restaurants around. It is also surprised that the design of the hotel room is really great. It gives a extremely comfortable environment for guest to have a relaxing time.

      Reviewed July 16, 2013

      See room deals

      8.8
      Excellent
      Stephen from Malaysia
      Couple
      Small Double Room
      Stayed 1 night in September 2016

      goood design modern and chic , near to natural history museum”

      the entrance to the hotel is elegant someone should have opened the door for us, the staff is always smiling and wonderful , upgraded our room when she found out we are on our honeymoon that's very sweet of them, nicely designed elegant room, service is great, nice complimentary stuff like top notch drinks and tea and coffee maker

      Reviewed October 04, 2016

      See room deals

      9.3
      Exceptional
      Grace from China
      Solo traveler
      Small Double Room
      Stayed 2 nights in March 2015

      Trendy hotel with a wonderful location ”

      location, ambience, color

      It was indeed a very pleasant stay as the staff were really friendly and helpful, the location is great with most of everything I need around it. The 24-hour room service is perfect for someone like me who stay out late and need something to munch on when I get back the hotel late. Love to be there again!

      Reviewed April 01, 2015

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      10.0
      Exceptional
      Cristina from Australia
      Solo traveler
      Superior
      Stayed 4 nights in July 2017

      Beautiful hotel, flawless ”

      I have high standards and I have to say this hotel surpassed them. Fantastic rooms, immaculate, great service, gorgeous design. The location is also perfect. I would not change a single thing, looking forward to my next visit.

      Reviewed July 27, 2017

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      9.0
      Exceptional
      Liza from Singapore
      Couple
      Superior
      Stayed 1 night in June 2013

      Location, location, location”

      Location, close to shopping and subway

      Great stay! I'll definitely be back. Love the location - just across the road from the South Kensington station and a short walk from Harrod's, Harvey Nichols and other great shopping. Lots of amazing restaurants in the area as well. The hotel itself is stylish and the staff were very helpful.

      Reviewed February 15, 2014

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      9.2
      Exceptional
      Aviva from United Kingdom
      Family with teens
      Small Double Room
      Stayed 1 night in July 2019

      Lovely hotel. V friendly & helpful staff. Clean rooms & bath robes!!”

      Lovely hotel. V friendly & helpful staff. Clean rooms & bath robes!! Bottled water in the room would have been appreciated & milk cartons for tea/coffee. Other than that, great.

      Reviewed July 22, 2019

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