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The Ben, Autograph Collection
King Room, The Ben, Autograph Collection in West Palm Beach (FL)
Exterior view, The Ben, Autograph Collection in West Palm Beach (FL)
The Ben, Autograph Collection
Bathroom, The Ben, Autograph Collection in West Palm Beach (FL)
Bathroom, The Ben, Autograph Collection in West Palm Beach (FL)
Recreational facilities, The Ben, Autograph Collection in West Palm Beach (FL)

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8.9

Excellent

275 reviews

275 reviews

See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Nearby landmarks
West Palm Beach Green Market 90 m
Monkey Club 140 m
Black Pearl Fine Art Gallery 160 m
Clematis Street Books & Cafe 170 m
Cuillo Centre For The Arts 180 m
Virginia Philip Wine Shop and Academy 180 m
Palm Beach Water Taxi Tours 190 m
Myers Luggage 220 m
Library 230 m
Centennial Square 250 m

The Ben, Autograph Collection

251 N Narcissus Avenue, Progressive North West, West Palm Beach (FL), United States, 33401 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Progressive North West part of West Palm Beach (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Palm Beach International Airport. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Bicycle rental

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in West Palm Beach (FL) every 12 minutes on Agoda.com
Value for money8.0
Distance to city center2 miles
Location rating9.6

Rooms available at The Ben, Autograph Collection

King Water View, Larger Guest room, 1 King, Water view
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
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King Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Room with 2 Queen Beds
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 queen beds
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Interior Room, Guest room, 1 King
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed
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King Room with City View - Hearing Accessible
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Interior Room, Guest room, 2 Queen
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 queen beds
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Queen Queen Water View, Larger Guest room, 2 Queen
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 queen beds
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Large King Room with Marina View - Hearing Accessible
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
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Crusoe Junior Suite, Junior Suite, 1 King, Water view
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
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Interior Queen Room with Two Queen Beds - Hearing Accessible
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Ben, Autograph Collection?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ben, Autograph Collection?

For those who wish to drive their own cars, The Ben, Autograph Collection has a car park available for guests. Parking is available for a fee of 35.00 USD per day. Parking options include a full-service valet for total ease.

What are my dining options at The Ben, Autograph Collection?

The Ben, Autograph Collection features 2 on-site restaurants for your dining convenience.

What is the smoking policy at The Ben, Autograph Collection?

The Ben, Autograph Collection does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Ben, Autograph Collection?

The Ben, Autograph Collection is located in Progressive North West, famous for good restaurants such as O'Shea's Irish Pub.

What are popular attractions near The Ben, Autograph Collection?

The Ben, Autograph Collection is located in Progressive North West area, which is famous for attractions such as Chamber of Commerce, Mickens House and Pine Ridge Hospital.

What popular natural sightseeing spots are close to The Ben, Autograph Collection?

The Ben, Autograph Collection is located within Progressive North West, which makes it conveniently close to natural sights including Lake Trail.

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Explore the neighborhood

What people love about The Ben, Autograph Collection

  • 10

    Exceptional

    "The stay and environment was pleasant."

    Sylvester

    |

    January 26, 2021

Overall rating:

8.9

Excellent
275 reviews
Cleanliness
8.8
Facilities
8.0
Location
9.6
Read all reviews >
More about The Ben, Autograph Collection

More about The Ben, Autograph Collection

The Ben, Autograph Collection

Whether you're a tourist or traveling on business, The Ben, Autograph Collection is a great choice for accommodation when visiting West Palm Beach (FL). From here, guests can enjoy easy access to all that the lively city has to offer.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Ben, Autograph Collection. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Ben, Autograph Collection. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Ben, Autograph Collection. The hotel is entirely non-smoking.
Rooms at The Ben, Autograph Collection are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at The Ben, Autograph Collection offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that mini bar is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Ben, Autograph Collection has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at The Ben, Autograph Collection ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Ben, Autograph Collection gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. No need to go anywhere after dinner -- play with friends or family at the library.

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Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • French
  • Portuguese
  • Spanish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all public hallways
  • Audible alarms in some guest rooms and suites
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on some guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car power charging station
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
Restaurants on site
Proper Grit
  • Cuisine: American, Local
Spruzzo
  • Cuisine: Local, Seafood, Latin American

Location

251 N Narcissus Avenue, Progressive North West, West Palm Beach (FL), United States, 33401
Exceptional
Location

9.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until06:00
  • Check-out from07:00
  • Check-out until12:00
Getting around
  • Distance from city center2 miles
  • Travel time to airport (minutes)10
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 208
  • Room voltage110
  • Year property opened2020
Parking
  • Daily parking fee35.00 USD

Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Reviews of The Ben, Autograph Collection from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness8.8
Facilities8.0
Location9.6
Service8.8
Value for money8.0
High score for West Palm Beach (FL)
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (1)
Sep - Nov (0)
Dec - Feb (2)
Showing 3 verified guest comments
10.0
Exceptional
Claire from United States
Couple
King Room
Stayed 1 night in December 2021

Good ”

Good

Reviewed August 17, 2022

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10.0
Exceptional
Sylvester from United States
Couple
King Water View, Larger Guest room, 1 King, Water view
Stayed 3 nights in January 2021

Cozy Stay”

The stay and environment was pleasant. Would do it again.

Reviewed January 26, 2021

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7.2
Very good
Janelly from United States
Couple
Interior Room, Guest room, 1 King
Stayed 1 night in June 2020

Disorganized they need training and better service to call themselves autograph collection.”

We visited the Ben for my birthday, while remaining understanding of special circumstances regarding the coronavirus , and subsequent protests, I believe the hotel staff did not do enough to let the guest know about policies and adjustments during this time. There was a city wide curfew we didn’t know about which made our planned late check in which the staff was informed about a nightmare. We couldn’t find anything to eat and the hotel didn’t have in room dining at this time? To make matters worse there was nothing I mean not even a napkin in the mini bar, an empty refrigerator, no water, not even a snack. This seems odd considering the caliber of hotel they claim to be. Check in was easy enough though I tried to consolidate two reservations they still shut down our room keys locking us out of the room. Some of the restaurants in the hotel were “closed” but appeared open. The worst was not having anyone make up the room because of the new policy something we should have known.

Reviewed June 12, 2020

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