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8.3
Excellent
2,267 reviews
2,267 reviews
"Rooms are decent sized and very clean."
"Room is very clean."
"The location is really good."
"Friendly staff on every service best location for malls restaurant shopping."
"Spacious, comfortable, clean, courteous staff and nothing beats the location if you want to go shopping."
9.5
Exceptional
Location rating score
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The Charter House
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Restaurant and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.
Airport transfer
Free Wi-Fi in all rooms!
Luggage storage
Cash withdrawal
Contactless check-in/out
4 travelers have booked today.
Value for money | 8.3 |
Location rating | 9.5 |
Nearest airport | Ninoy Aquino International Airport (MNL) |
Distance to airport | 4.7 km |
What time is check-in and check-out at The Charter House?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Charter House?
The Charter House is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1100 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.
Is breakfast offered at The Charter House?
Wake up to a great continental breakfast at The Charter House. There's an additional charge of 260 PHP for adults and 260 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Charter House?
The Charter House features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.
Can special events be hosted at The Charter House?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Charter House. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. In-house catering service is offered to help your event go smoothly.
Can business events be hosted at The Charter House?
On-site venues and convenient event services make The Charter House an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Charter House?
The Charter House does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Charter House?
The closest train, metro, or bus station is Dela Rosa Street, 630 m away from The Charter House.
What restaurants are nearby The Charter House?
The Charter House is located in Makati, famous for good restaurants such as Mendokoro Ramenba, El Chupacabra and Blackbird.
What popular shopping places are close to The Charter House?
Shopping options in The Charter House’s Makati neighborhood include Greenbelt, Landmark Department Store - Makati and The Landmark Department Store.
What are popular attractions near The Charter House?
The Charter House is located in Makati area, which is famous for attractions such as The Shang Grand Tower, Greenbelt Park and Ayala Museum.
What popular natural sightseeing spots are close to The Charter House?
The Charter House is located within Makati, which makes it conveniently close to natural sights including Sample1.
10
"Rooms are decent sized and very clean."
Ufuk
|
March 28, 2023
10
"Room is very clean."
Anna
|
March 21, 2023
9.2
"The location is really good."
Arah
|
March 27, 2023
The Charter House
The Charter House is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at The Charter House, with its exceptional location right in the city center.
The facilities and services provided by The Charter House ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Manila.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Charter House. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at The Charter House include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and bottled water in some rooms. The Charter House also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at The Charter House. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
Reasons to stay here
This hotel's food and dining score higher than 95% of accommodations in the city.
This hotel scores higher than 99% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.
7.6
Housekeeping
72 mentions
Breakfast
47 mentions
Food & Dining
19 mentions
Internet
17 mentions
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Home away from home”
We frequent Charter house because of its great location. The place is in the heart of the city with lots of restos and shopping areas. It is also near the Greenbelt chapel. The family room is big enough for a family of 4. With good breakfast and clean facilities. Wifi is sometimes slow though. I would suggest, however, to upgrade the sky cable channels to include HBO, sports channel, etc. Overall, this hotel is my top choice if my family needs to take a break from home and be in Makati area. Very affordable too.
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It's a steal! Affordability, Location, Service, Cleanliness”
If you're looking for new and grand, look elsewhere. The Charter House is a dated hotel because it's been around even before all other Greenbelt extensions and large hotels were erected, but apart from that, it offers you all other guest needs in terms of strategic location (across BPI, P2P stop, Greenbelt 1&5 and parking space, beside PNB, 7-Eleven, and vegan resto), quality of service and resto food options, professional and responsive staff, complete amenities, cleanliness - all at an affordable price. Because of this, its rooms get booked fast so don't overthink it.
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A clean, basic hotel in the heart of makati greenbelt area. Staff were very friendly and helpful.”
The location was perfect for us across from Greenbelt 5 mall. Our room was very clean and functional with a small refrigerator and a safe. Bed was comfortable. Not really a con but this is not a five star hotel. You are only given bath towels, no hand towels or face cloth, the free wifi works but it is slow. Our room was very clean and basic and had no view. We kept the curtain closed all the time because it looked out into what looked like patio that was used for construction. Quiet at night though. The air conditioner worked well but was very noisy. The restaurant in the hotel is very nice with a good selection on the menu and prices much lower than you'd pay in the mall. Only place in the Philippines I've ever been where they have alcohol but don't serve San Miguel beer. They serve Beer Na Beer which is another local beer and quite good. Cafe is open all day from 6 am until 11 pm. Staff were all very nice and willing to help. We would definately stay here again.
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Amazing find!”
I am a contented guest. This is my first stay,and it won't be my last. PROs: 1. Location and safety are incredible 2. Communication via emails prior to trip are constant and responsive. Danica and Lou have been so helpful. Airport transfer arrangements were also a breeze. 3. Rooms are cooling, cosy, comfy, clean and odourless. 4. Laundry service was also a breeze. 5. Service staff and guards are extremely accommodating. For the first time in my life, otw to the hotel, a hotel staff came over with an umbrella during downpour. I thank Albert and the security guard for being such gentlemen. CONs: 1. The lifts might need some spring cleaning/air freshener 2. It could have been due to the doorsign of 'Make-up room' swung the other way or something, but my room was vacant for six hours (9am to 3pm) and i returned to see it still not made up. Waited for around 15min or so. 3. I also find it strange where i was asked by the Front Office the names of my companions with me. I prefer privacy.
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Still as good as ever”
This is our nth time staying at the Charter House. We always come back for the affordable rates and the excellent location. Of course, service, cleanliness and room size are terrific as well. Breakfast is simple but good and filling. Will visit again next time we're in Makati.
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We always stay at Charter House”
This is our third trip as a family to the Philippines, and we always start and finish our holidays at the Charter House Hotel in Manila. It is convenient to everything; the airport, the shops, the restaurants, the Metro. The staff are always friendly and welcoming, from the front door to the front desk, in the restaurant and in the corridors where we are greeted with warm smiles and nice words. We will see you next time.
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Pleasantly Surprised!”
Considering this is an old hotel, we were pleasantly surprised that it's clean and well-maintained. The lobby may be outdated but the bed and mattress was not (which is important for a good night's sleep). Room size was spacious but the bathroom was tight. Location is EXCEPTIONAL! Literally just across Greenbelt 5 entrance, a short walking distance to the church, hospital and the nearby buildings/shops we needed to check out. The guard and door men are always friendly and helpful, ever ready to look out for a guest crossing with shopping bags in tow. The breakfast is plated and simple but there's variety. They serve brewed coffee but only with one refill. The seven eleven in the ground floor has direct access from the hotel which makes it very convenient. The hotel isn't fancy but it's definitely value for money.
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Excellent Hotel”
Please choose The Charter House coz its beautiful, kind honest staff, good food, beautiful & clean rooms, and excellent service. Thanks for your excellent service to my family and God bless...
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Lovely stay right across Greenbelt”
Our room was Superior Room with 2 single beds. Quite spacious. There's cable TV with lots of channels, phone, safe, electric kettle, and small fridge. Pantry has no consumables. There are sockets near the bed and the desk (plus USB sockets). We asked about other rooms. Superior Rooms are at the back with minimal view. Premier Rooms (1 queen bed) & Family Rooms (2 single beds, 1 queen bed) face Greenbelt. Bathroom was small. You need to move to one side to close the door & go to sink area. I'm still okay with it since what's important to me is the toilet has bidet and is next to the sink. The shower with water heater is separated by a glass door. Toiletries and hair dryer are available. Service, security & breakfast are good. Pool is available but shallow, about 3 ft. Free Wifi is available but slow. No hotel parking but there's Greenbelt carpark right across. 7-Eleven next to lobby. Perfect location right across Greenbelt, from which you can go to 3 more malls. Will stay again. :D
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Quarantine Hotel”
The hotel staff were very accommodating and efficient. The place was clean and the room facilities were excellent. It’s day 2 of my 6 days stay and so far I am very satisfied.
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Everything is thumbs up!”
Everything is very good about this hotel. It's not as posh as the nearby expensive hotels but it is value for money. The location is very accessible and convenient. The staff are polite. The food in the cafe are all value for money. I won't hesitate to book here again whenever I need a place to stay in Makati.
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location is the best!”
The Charter House is perfect for travelers who want to go shopping at Greenbelt. It's just a stone's throw away from the shopping and dining area. The staff were polite, the food was okay, overall a very good experience in this hotel.
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Location is perfect. Minute walk to greenbelt and 5 mins to glorietta”
Hotel is clean, staff friendly and breakfast is ok. Will definitely use this again when I’m in makati.
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Great Position”
Had a great time at The Charter House it is very well situated on Legazpi Street Makati right across from the Green Belt shopping arcade, there are 5 shopping arcades. Theres a lovely quiet bar called Bloom very nice then across the small bridge to Simply Thai bar meet all the british locals and visitors
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Melvin from Canada”
Staff were friendly and helpful, the family room we stayed was clean , very accessible to location (across to Greenbelt) and breakfast served was really good.
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Location is very ideal!”
Location of this hotel is very ideal. It is literally across Greenbelt 5 and has a lot of restaurants, coffee shops, and establishments nearby. It has a 711 convenience store below. Would definitely recommend this place!
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Perfect!”
This hotel is perfect is you just want to stay around the area to do something. Great value of money. I love their bed too. The area is really close to shopping malls, restaurants etc.
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Great place, great people!”
Even as a quarantine hotel, it really does its best to serve those of us on non-quarantine business. Amazing staff, super helpful, and the location is also amazing for its price! Definitely would come back :)
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Always My Choice”
Ideal location, near malls, convenience stores, pharmacies, restaurants. Also very clean and well maintained. Staff is very approachable.
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Best of everything your looking for ..”
Friendly staff ,cleanliness , best location, swimming pool and ,value for money.
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