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The Cleveland Hotel
The Cleveland Hotel
The Cleveland Hotel
The Cleveland Hotel
The Cleveland Hotel
The Cleveland Hotel
The Cleveland Hotel

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8.4

Excellent

1,610 reviews

1,610 reviews

Housekeeping9
Breakfast2
Shops1
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Art Work Space

130 m

Bayswater

240 m

Kensington Market

360 m

Bayswater Tube Station

370 m

Popular landmarks
Natural History Museum

2.0 km

V&A - Victoria and Albert Museum

2.1 km

Madame Tussauds London

2.2 km

Buckingham Palace

3.2 km

National Gallery

3.8 km

Closest landmarks
Garway Medical Practice

240 m

Las Estrellas

320 m

Porchester Dental Practice

360 m

Whiteleys

380 m

Archie Foodstore

390 m

Newly renovated

The Cleveland Hotel

39-40 Cleveland Square, Hyde Park, London, United Kingdom, W2 6DA - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of London

Front desk [24-hour]

370 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.8
Distance to city center2km
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport16.1 km

Rooms available at The Cleveland Hotel

Excellent
Room comfort & quality

8.2

Executive Deluxe Studio Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed ...
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Luxury Studio Suite
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
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executive studio suite
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Studio Suite
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
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Single Studio
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 single bed or 1 queen bed
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Deluxe Studio Suite
...
  • Room size: 25 m²/269 ft²
  • Shower
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Single Room
...
  • Room size: 14 m²/151 ft²
  • Shower
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Superior Apartment
...
  • Room size: 96 m²/1033 ft²
  • 2 bathrooms
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Luxury Studio Suite(1 King Bed and 1 Double Sofa Bed)
...
  • Room size: 40 m²/431 ft²
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Studio Suite(1 Double Bed)
...
  • Room size: 16 m²/172 ft²
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Frequently asked questions

Does The Cleveland Hotel have a hot tub?

The Cleveland Hotel does not have a hot tub.

How much does it cost to stay at The Cleveland Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at The Cleveland Hotel?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Cleveland Hotel?

For those who wish to drive their own cars, The Cleveland Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel.

Is breakfast offered at The Cleveland Hotel?

Wake up to a great continental breakfast at The Cleveland Hotel. Adults can enjoy breakfast offered with an additional charge of 13 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Cleveland Hotel?

The Cleveland Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Cleveland Hotel?

Bayswater Tube Station is the closest train, metro, or bus station, about 360 m away from The Cleveland Hotel.

What restaurants are nearby The Cleveland Hotel?

Restaurants including Caesar Restaurant, XO Restaurant and Shisha Call are popular in The Cleveland Hotel’s neighborhood which is known as Hyde Park.

What popular shopping places are close to The Cleveland Hotel?

Located in the Hyde Park area, The Cleveland Hotel is close to great shopping choices like Harrods, Art Work Space and Kensington Market.

What are popular attractions near The Cleveland Hotel?

Guests at The Cleveland Hotel can easily visit Hyde Park, Wallace Collection and South Kensington located in the Hyde Park area.

What popular natural sightseeing spots are close to The Cleveland Hotel?

The Cleveland Hotel is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

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See map

Explore the neighborhood

What people love about The Cleveland Hotel

  • 10

    Exceptional

    "Would recommend for everyone!"

    Paweł

    |

    August 14, 2021

  • 10

    Exceptional
    Cleanliness

    "Close to transportation, clean rooms"

    Alyssa

    |

    May 3, 2021

  • 10

    Exceptional
    Spaciousness

    "Take the luxury studio for family it was huge has stove and very comfortable"

    Wan

    |

    January 9, 2021

Property ranking|Compared to 6,462 London properties
See all rankings
Room comfort score
8.2/10
Service score
8.5/10
Cleanliness score
8.6/10
Value for money score
7.8/10
Better than
98
%
of London properties
Better than
96
%
of London properties
Better than
96
%
of London properties
Better than
95
%
of London properties
Overall rating:

8.4

Excellent
1,610 reviews
Cleanliness
8.6
Facilities
7.5
Location
8.2
Read all reviews >
What travelers say they love:
The location whilst not central was good for getting into to...
Paul from United Kingdom
Couple
More about The Cleveland Hotel

More about The Cleveland Hotel

The Cleveland Hotel

See all the incredible sights of London when you stay at The Cleveland Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at The Cleveland Hotel, just 4.5 km from London Eye.
The Cleveland Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage.
If you want seats to city's best entertainment, you can get help through the hotel's ticket service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
The Cleveland Hotel also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.


Around the property

Take some time to explore London. Learn about the city's art history with a day at The British Museum located 3.9 km away, where you can see collections by famous artists. Pose in front of Tower of London located 7.4 km away, and you can always show your friends the time you went to London.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Housekeeping

13 mentions

Breakfast

7 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken

  • English
  • French
  • Lithuanian
  • Polish
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Additional toilet
  • Air conditioning
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Laptop safe box
  • Linens
  • Microwave
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Breakfast options
  • Continental
Location
39-40 Cleveland Square, Hyde Park, London, United Kingdom, W2 6DA
Excellent
Location

8.2

Airports

  • London City Airport (LCY)
    16.1 km 57 min drive
  • Heathrow Airport (LHR)
    19.4 km 41 min drive

Public transportation

  • Bayswater Tube Station
    370 m 7 min walk
  • Queensway Tube Station
    480 m 9 min walk

Hospital or clinic

  • Garway Medical Practice
    240 m

Shopping

  • Camden Market
    4.0 km 20 min drive

Convenience store

  • Sainsbury's Local
    490 m 3 min drive

Cash withdrawal

  • ATM
    250 m 3 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    2.0 km
  • V&A - Victoria and Albert Museum
    2.1 km
  • Madame Tussauds London
    2.2 km
  • Buckingham Palace
    3.2 km
  • National Gallery
    3.8 km
  • The British Museum
    3.9 km
  • Big Ben
    4.3 km
  • London Eye
    4.6 km
  • Tower of London
    7.5 km
  • Tower Bridge
    7.5 km

Nearby landmarks

  • Art Work Space
    130 m
  • Garway Medical Practice
    240 m
  • Bayswater
    240 m
  • Las Estrellas
    320 m
  • Kensington Market
    360 m
  • Porchester Dental Practice
    360 m
  • Bayswater Tube Station
    370 m
  • Whiteleys
    380 m
  • Archie Foodstore
    390 m
  • Happy Mart
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until06:00
  • Check-out from12:00
  • Check-out until11:00

Getting around

  • Distance from city center2km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)13 GBP

The property

  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of rooms 30
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2020

Reviews of The Cleveland Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities7.5
Location8.2
Room comfort and quality8.2
Service8.5
Value for money7.8
High score for London
Rating
9+ Exceptional (41)
8-9 Excellent (39)
7-8 Very Good (36)
6-7 Good (16)
<6 Below Expectation (24)
Time of the year
Mar - May (22)
Jun - Aug (34)
Sep - Nov (60)
Dec - Feb (40)
All guests (262)
All room types
All languages

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Karen from United Kingdom
Family with teens
Luxury Studio Suite
Stayed 2 nights in November 2019

Highly recommend. They had thought of everything. 10/10”

From checking in to checking out everything was outstanding. 👌 Staff were helpful, friendly and efficient. The apartment was clean, tidy and was spacious. We were in room 20. On our pillows when we arrived there was a chocolate Lindor santa on each pillow (x4). We loved this. ❤ Our room was cleaned during our stay and our bins were emptied, beds were made and fresh towels were provided. We liked how the kitchen was hidden away in a cupboard. There was a fridge, Hob, kettle, microwave, toaster, lots of plates, glasses and cutlery. Plus tea, coffee and cartons of little milks. The hotel provided washing up liquid, surface cleaner and a clean towel daily. There was lots of clothes hangers, a hair dryer, lots of pillows , shower gel, shampoo and conditioner and lots of quilted toilet paper. The beds were really comfortable and we slept well. The tv was in a good position and had a working remote. The room had an air conditioning unit which blew hot and cold air.

Reviewed December 03, 2019

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Hey Karen, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.

Responded December 16, 2019
The Cleveland Hotel
9.6
Exceptional
Dale from United Kingdom
Couple
executive studio suite
Stayed 1 night in July 2019

Comfortable stay”

We booked the hotel for an event and were able to drop our bags early morning even though the room wasn’t ready until later so saved us having to take them with us. Friendly staff. Lovely building with ornate double height ceilings. Comfortable bed and quiet location though only 5 mins from Hyde Park and food/bars, and parking. Very clean and well thought out kitchenette with most things you would need for semi self catering if wanted. Not large room/bathroom but big enough and powerful shower and plenty of hot water. VERY slight redecoration required in shower area if I was to be picky about anything..but certainly not a issue for us. It’s not the Ritz, but neither is it Ritz money! Will definitely add to my list of places to stay at again.

Reviewed July 10, 2019

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9.6
Exceptional
LORNA from United Kingdom
Solo traveler
Executive Deluxe Studio Suite
Stayed 9 nights in November 2020

Great hotel”

Really nice hotel friendly staff room clean all you could need bed comfy only negative being someone with mobility issues entering the hotel are 3 steps ( the do have a ramp that they can put down for wheelchairs ) I found it tricky to enter / exit as no grab rails . Accessible bathroom great walk in shower but no shower stool or slip mat Which again I found tricky as I was staying for a few weeks I brought one off Amazon . Other than that can’t really fault the hotel the front desk staff have gone out of their way to be helpful and all have been very friendly and approachable.

Reviewed November 19, 2020

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10.0
Exceptional
LORNA from United Kingdom
Couple
Executive Deluxe Studio Suite
Stayed 7 nights in November 2020

Disabled ”

Entering the hotel there are 4 steps into the hotel they do have a ramp if needed . We have an accessible room bathroom is a wet. On the whole great room ground floor no steps as for bathroom needs a grab rail and shower stool with a no. Slip mat to make things perfect .

Reviewed November 12, 2020

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10.0
Exceptional
Abi from United Kingdom
Business traveler
Studio Suite
Stayed 5 nights in November 2020

Exceptional”

I stayed for 5 nights whilst working in London, and it had everything I needed. Very clean, good space, and great location

Reviewed November 15, 2020

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10.0
Exceptional
IVAN from Germany
Solo traveler
Single Studio
Stayed 3 nights in August 2020

RECOMMENDED, of course.”

An incredible place with all the necessary details and a great staff. Without a doubt it has been my best choice, and to which I will return as soon as I can.

Reviewed August 30, 2020

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10.0
Exceptional
Wan from Malaysia
Family with young children
Luxury Studio Suite
Stayed 6 nights in January 2021

Top notch for families”

Take the luxury studio for family it was huge has stove and very comfortable

Reviewed January 09, 2021

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10.0
Exceptional
Claire from United Kingdom
Couple
executive studio suite
Stayed 1 night in October 2020

beautiful hotel”

1 night stop but friendly staff, clean comfortable room and ideal location

Reviewed October 24, 2020

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10.0
Exceptional
Patricia from United Kingdom
Family with teens
Luxury Studio Suite
Stayed 3 nights in July 2019

Hidden gem”

Loved the hotel and the staff so helpful will return whenever I am in London . A real gem of a place

Reviewed July 16, 2019

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10.0
Exceptional
LORNA from United Kingdom
Solo traveler
Executive Deluxe Studio Suite
Stayed 8 nights in November 2020

What a find ”

Such a nice place to stay staff are so helpful and accommodating, ideal location

Reviewed November 28, 2020

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9.6
Exceptional
LORNA from United Kingdom
Solo traveler
Executive Deluxe Studio Suite
Stayed 7 nights in December 2020

Great little find ”

Staying here fir a number of weeks really nice place I’m in room 12 which is ground floor and has a walk in shower . Comfortable room bed is nice not to hard or soft.The staff are friendly really helpful highly recommend

Reviewed December 06, 2020

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10.0
Exceptional
Alyssa from Philippines
Group
Luxury Studio Suite
Stayed 3 nights in December 2020

fab stay!”

close to transportation, clean rooms

Reviewed May 04, 2021

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8.8
Excellent
Jacqui from Australia
Solo traveler
Stayed 3 nights in January 2019

Lovely stay”

Well appointed single room. Took advantage of the pots and pans available on request to prepare food. Room was very clean, however there was a gummy mark on the carpet and a small stain on the linen. Some wood parts of the room are starting to look a bit worn. Finally, proper dealing is needed for the rooms on the top floor. On an evening with a breeze I could hear the wind whistling and the breeze coming through the closed window. Overall a lovely stay, very, very comfortable beds and a great night’s sleep!

Reviewed January 17, 2019

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8.4
Excellent
B from United Kingdom
Couple
executive studio suite
Stayed 1 night in June 2019

Nice hotel and quiet”

Stayed at this hotel for one night. Had asked for an early check in for 11am, but didnt actually get to the room until around 2pm. Left luggage at hotel and went for a walk around the area. The hotel is about 10-15 minute walk from Paddington station, which was great. For those who want to get a taxi from the station, be warned, taxi drivers dont seem to like small journeys and will challenge you why you dont walk to this hotel. Receptionist was very welcoming. The room was downstairs (under street level), so its nice and quiet. Room was very clean and the bed was very comfortable. Bathroom was also spotless and plenty of hot water. The kitchen sink and microwave facility is a great addition to a hotel room i feel, especially to make your own tea with a kettle. Location is 5 minute walk from shops and resteraunts. I would stay here again, but i felt that it was a little overpriced when we stayed there. All in all great place wonderful staff.

Reviewed September 06, 2019

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8.8
Excellent
Ningjing from China
Solo traveler
executive studio suite
Stayed 7 nights in August 2019

Good location and nice room”

The hotel is within walking distances to Paddington station, Bayswater station and bus stops. It’s very convenient to travel around. Our suite room is cozy to stay, which is cleaned every day. Two disadvantages: the hotel is not easy to be found at night due to inconspicuous logo; some rooms are far from the lift so that you need to carry your luggages by stairs.

Reviewed August 24, 2019

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8.8
Excellent
MARI from Japan
Couple
executive studio suite
Stayed 2 nights in September 2019

Comfortable room and excellent facility ”

PROS ・clean room ・well equipped ( we could cook in the room kitchen. there were microwave and kitchen knives , pans etc...) ・big room ・quiet CONS ・a little bit far from Paddington station and restaurants. it takes 10~15 minutes to get there.

Reviewed September 17, 2019

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10.0
Exceptional
Paweł from Poland
Couple
executive studio suite
Stayed 2 nights in September 2020

Always”

Would recommend for everyone!

Reviewed August 15, 2021

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8.4
Excellent
Rainer from Germany
Solo traveler
Stayed 4 nights in September 2019

Nice little base to explore London”

The hotel is in a great location within 5 min walk to Hyde Park and two nearby underground stations. Stayed in a room on the top floor. The room was on a smaller side but had enough space not to feel cramped. A small kitchenette is a nice touch. Wifi in the room I stayed was a bit a hit and miss maybe due to the fact that it was on the top floor. Attentive and friendly staff. With its central location and good value for money ratio, I would consider stayed there again on my next trip.

Reviewed November 04, 2019

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8.4
Excellent
mary
Family with teens
Luxury Studio Suite
Stayed 3 nights in March 2019

Very nice, comfortable and quiet hotel! Very suitable for families, well equipped kitchen”

We liked the hotel very much. In the near neighborhood a lot of small coffee shops, restaurants and fast food, but because of his location the hotel was very quiet. Very clean room, comfortable bad and sofa. The staff was friendly.

Reviewed March 20, 2019

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8.8
Excellent
Sheila from United Kingdom
Group
Luxury Studio Suite
Stayed 2 nights in April 2022

Best place”

Location was good-place accomodation was very good-staff was accomodating and very friendly-will definitely go back and recomment to our friends and relatives.

Reviewed April 08, 2022

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