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The Cloud Pool&Spa
The Cloud Pool&Spa
The Cloud Pool&Spa
The Cloud Pool&Spa
The Cloud Pool&Spa
The Cloud Pool&Spa
The Cloud Pool&Spa

Removed from saved list

7.5

Very good

459 reviews

459 reviews

View7
Breakfast1
Children's activities1
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Seongsan Ilchulbong Peak 860 m
Udo 4.0 km
Manjanggul Cave 16.6 km
Dongmun Market 38.2 km
Hallasan National Park 39.3 km
Mysterious Road (Dokkaebi Road) 41.6 km
Jeongbang Waterfall 42.0 km
Cheonjiyeon Falls 43.1 km
Teddy Bear Museum 54.3 km
O’sulloc Museum 62.7 km
Nearby landmarks
Bokseongmanmul Mart 550 m
Dongamsa Temple 840 m
Seongsan Ilchulbong Peak 860 m
Sungsan 1.1 km
Sunrise view 1.3 km
Ojo Market 1.4 km
Siksan-bong 1.5 km
Sunrise+horse 1.7 km
Tamnanongsusan 1.7 km
Yuchaeggoch Location 1.8 km

The Cloud Pool&Spa

308 Seongsan-ri, Seongsan-eup, Seogwipo-si, Seongsan, Jeju, South Korea, 699-903 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Seongsan part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

880 meters to Seongsan Ilchulbong Peak

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Car park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In case of cancellation of reservation due to unavoidable circumstances (Corona, etc., when reasons attributable to the consumer), transfer or sale is not possible."

Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Wi-Fi in public areas

Daily housekeeping

Smoke-free property

Body thermometer

Your dates are popular among travelersPopular destination! Properties in Jeju are being booked every minute!
Value for money7.3
Location rating8.5
Nearest airportJeju International Airport (CJU)
Distance to airport41.5 km

Rooms available at The Cloud Pool&Spa

Excellent
Room comfort & quality

8.4

Platinum Suite
...
  • Room size: 59 m²/635 ft²
  • Ocean view
  • 1 super king bed
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Ocean Suite Room
...
  • Room size: 46 m²/495 ft²
  • Ocean view
  • 1 super king bed
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Duplex Room
...
  • Room size: 39 m²/420 ft²
  • Ocean view
  • 1 queen bed
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Ocean view
  • 1 super king bed
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Pacifica Suite
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 super king bed
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Deluxe Suite
...
  • Balcony/terrace
  • Shower
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Suite
...
  • Balcony/terrace
  • Shower
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Premier Suite
...
  • Balcony/terrace
  • Shower and bathtub
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Executive Suite
...
  • Balcony/terrace
  • Shower and bathtub
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Deluxe Studio
...
  • Room size: 33 m²/355 ft²
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Frequently asked questions

What time is check-in and check-out at The Cloud Pool&Spa?

Check-in is from 03:00 PM, and check-out is until 10:59 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to The Cloud Pool&Spa?

For those who wish to drive their own cars, The Cloud Pool&Spa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at The Cloud Pool&Spa?

The Cloud Pool&Spa does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Cloud Pool&Spa?

The Cloud Pool&Spa’s neighborhood is Seongsan which includes popular restaurants such as Seong Mountain Black Pig Korean Bouillabaisse, Haewon and Pureun Jeju Black Pig.

What are popular attractions near The Cloud Pool&Spa?

The Cloud Pool&Spa’s location in the Seongsan neighborhood makes it close to famous attractions including Aquaplanet Jeju, Jeju Kimnyoung Maze Park and Jeju Folk Village (Jeju Minsokchon).

What popular beaches are close to The Cloud Pool&Spa?

The Cloud Pool&Spa’s Seongsan neighborhood also includes Woljeongri Beach, Gwangchigi Beach and Sinyang Beach.

What popular natural sightseeing spots are close to The Cloud Pool&Spa?

The Cloud Pool&Spa’s nearby natural sights include Manjanggul Cave, Bijarim Forest and Siksan-bong located in the same Seongsan area.

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Explore the neighborhood

What people love about The Cloud Pool&Spa

  • 10

    Exceptional
    Location

    "Great location with an incredible view."

    Luke

    |

    July 2, 2022

  • 8.8

    Excellent

    "Views from the room are spectacular."

    Robert

    |

    October 20, 2020

  • 7.2

    Very good
    Location

    "Very calm and picturesque location."

    Yana

    |

    October 20, 2019

Property ranking|Compared to 2,116 Jeju properties
See all rankings
Room comfort score
8.4/10
Location score
8.5/10
Cheapest price score
Room size
43 sqm.
Better than
96
%
of Jeju properties
Better than
89
%
of Jeju properties
Better than
85
%
of Jeju properties
Bigger than
81
%
of Jeju properties
Overall rating:

7.5

Very good
459 reviews
Cleanliness
7.4
Facilities
6.9
Location
8.5
Read all reviews >
More about The Cloud Pool&Spa

More about The Cloud Pool&Spa

The Cloud Pool&Spa

Get all that Jeju has to offer and all of its nearby adventures with a stay at The Cloud Pool&Spa. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest. Looking for lots of choices? The Cloud Pool&Spa spoils you for choices in activities, with its convenient location just 860 m from the Seongsan Ilchulbong Peak.
The Cloud Pool&Spa provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. Front desk services including luggage storage can assist with your needs.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at The Cloud Pool&Spa. Some rooms at The Cloud Pool&Spa are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and towels in some select rooms.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 89% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Jeju.

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Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Breakfast

3 mentions

Swimming Pool

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Services and conveniences

  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Smoke-free property
  • Smoking area

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Access

  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Non-smoking
  • Refrigerator
  • Seating area
  • Shower
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Location
308 Seongsan-ri, Seongsan-eup, Seogwipo-si, Seongsan, Jeju, South Korea, 699-903
Excellent
Location

8.5

Airports

  • Jeju International Airport (CJU)
    41.5 km
  • Yeosu Airport (RSU)
    164.8 km

Hospital or clinic

  • Seongsanbogeonjiso
    2.8 km
What's nearby

Popular landmarks

  • Seongsan Ilchulbong Peak
    860 m
  • Udo
    4.0 km
  • Manjanggul Cave
    16.6 km
  • Dongmun Market
    38.2 km
  • Hallasan National Park
    39.3 km
  • Mysterious Road (Dokkaebi Road)
    41.6 km
  • Jeongbang Waterfall
    42.0 km
  • Cheonjiyeon Falls
    43.1 km
  • Teddy Bear Museum
    54.3 km
  • O’sulloc Museum
    62.7 km

Nearby landmarks

  • Bokseongmanmul Mart
    550 m
  • Dongamsa Temple
    840 m
  • Seongsan Ilchulbong Peak
    860 m
  • Sungsan
    1.1 km
  • Sunrise view
    1.3 km
  • Ojo Market
    1.4 km
  • Siksan-bong
    1.5 km
  • Sunrise+horse
    1.7 km
  • Tamnanongsusan
    1.7 km
  • Yuchaeggoch Location
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • In case of cancellation of reservation due to unavoidable circumstances (Corona, etc., when reasons attributable to the consumer), transfer or sale is not possible.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until20:00
  • Check-out until10:59

The property

  • Non-smoking rooms/floorsyes
  • Number of floors2
  • Number of rooms 23
  • Room voltage220
Property announcements

The property operates a self-service check-in system after 06:00 PM. If you do not leave your contact information when making a reservation, please check your email/messages or contact the hotel.

Reviews of The Cloud Pool&Spa from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.4
Facilities6.9
Location8.5
Room comfort and quality8.4
Service7.2
Value for money7.3
High score for Jeju
Rating
9+ Exceptional (67)
8-9 Excellent (34)
7-8 Very Good (41)
6-7 Good (22)
<6 Below Expectation (74)
Time of the year
Mar - May (59)
Jun - Aug (72)
Sep - Nov (61)
Dec - Feb (46)
All guests (459)
All room types
All languages

Show reviews that mention 

Showing 238 verified guest comments
12345
10.0
Exceptional
Luke from Australia
Couple
Deluxe Room
Stayed 2 nights in June 2022

Great location ”

Great location with an incredible view. Bathroom was newly renovated and room was nice. Kitchen cabinets could do with an upgrade to look more modern and match the bathroom. But that is just not picking. Overall a great place to stay. Private spa was amazing, and there are rooms with private pools too.

Reviewed July 02, 2022

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8.8
Excellent
Robert from United States
Solo traveler
Duplex Room
Stayed 2 nights in August 2020

Amazing place to escape and find some serenity”

The hotel is pretty much contact-less. Door key via a web app was exciting. Views from the room are spectacular. Private spa tubs in most rooms available to use at your leisure are totally worth it!

Reviewed October 20, 2020

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8.4
Excellent
Siew from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2019

Beautiful scenery”

It is very near to Seongsan summit and we could wake up at 5am to hike to the peak of the mountain to watch the sunrise. Within a short walk around 10 mins, there are many restaurants available. Especially like the spa at the balcony of our room to relax our muscles after the hike. We had dinner downstairs the room. There are only 2 choices of burger and we had both. Food aesthetics are very beautiful as well as tasty.

Reviewed June 01, 2019

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8.0
Excellent
Robin from Hong Kong SAR, China
Couple
Pacifica Suite
Stayed 2 nights in November 2019

Lovely retreat ”

This hotel was a lovely retreat, in a quiet part of town -- I wouldn't recommend getting a room with an outdoor pool unless it is the warmer months, as the pools are not at all heated and are very cold -- the hot tub and view were lovely however.

Reviewed November 11, 2019

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7.2
Very good
Yana from South Korea
Family with teens
Stayed 4 nights in October 2019

Very good”

Very calm and picturesque location. The main pool is not well maintained and not heated at all. Also as it is in front of the hotel restaurant everyone including outside visitors is watching. It was lovely to use our jacuzzi which is on the private patio after a long day of exploring, Jeju Island. Breakfast was very basic and cold. The only positive about this hotel is its location, facing the sea, amazing view and fresh air.

Reviewed October 20, 2019

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6.4
Good
Jocelyne from Canada
Family with teens
Pacifica Suite
Stayed 1 night in May 2019

Great vire facing sea and sonsan Ilchulbong”

Excellent view, facing sea from hot tub in the terrace. You can also watch Songsan Ilchulbong from hotel cafe, it was awesome. However, Swimming pool is a lot smaller than pictures on the ads, the length may be size of 2 bath tub? The pool and the fence looked also very outdated and old. Needed to pay additional ₩100,000 to get pool heated for 2 hours in advance. looked forward to private family swiming time by the sea but ended up only using it for may be 15 min max. It was too small and old. Breakfast ends at exactly at 9:30am. No foods availavle after 9:30. Not even a toast , cereal or bagel. So if you need a breakfast be at the cafe before 9:30.

Reviewed May 17, 2019

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6.8
Good
maisie from Hong Kong SAR, China
Solo traveler
Duplex Studio
Stayed 1 night in January 2019

Worth for the view”

Worth for the view! We stayed in a Duplex Studio room. Best view in the Island. Convenient parking slot (walking distance less then a minite). Peopeles are frirndly and helpful but English speaking tourist may found difficulties in communication.

Reviewed January 27, 2019

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6.4
Good
Jocelyne from Canada
Family with teens
Deluxe Room
Stayed 1 night in May 2019

Great location and view”

Located close to aquaplanet Jeju and right in front of Songsan Ilchulbong. We had breakfast at the hotel cafe watching Songsan Ilchulbong, it was amazing! Also it was nice to enjoy hot tub watching sea. The only downfall was the pool size. It was very small compared to picture and it was actually different than how it looked on the ads.

Reviewed May 16, 2019

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5.6
Ajay from Australia
Group
Duplex Room
Stayed 1 night in August 2019

Above average”

The property has a beautiful view, the rooms are very wow, but the whole experience is let down by things needing a bit of maintenance, and very poor customer service. First it is very close to seongsan, walkable with good free parking. The reception staff were not very welcoming, she just handed us the key, said nothing else and walked off, no direction to the room or anything. Their restaurant was average looking although we didn't eat there, seemed very expensive. Pool is quite small but has a great view. The rooms are the highlight, we had a two story loft with a great outdoor spa. But the rooms are definitly in need a of a bit of maintenance in a few areas around but overall good. The other thing that let the hotel down was that they aren't very generous with outfitting the rooms and generally try to nickel and dime you for everything. No bin in the kitchen, only one pot, minimal utensils, no microwave even though there's a stove. Extra cost for more than one pillow, etc

Reviewed August 16, 2019

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6.0
Chen from Malaysia
Couple
Ocean Suite Room
Stayed 1 night in May 2019

Poor Cleanliness”

The toilet was dirty especially at the toilet bowl area. It was not cleaned thoroughly and the urine smell was so heavy that I can smell it once open the door. The room was poorly maintained. Only 2 soft pillows for a king bed. The gliding door was dirty too. The handle of the chair was also broken. No breakfast.

Reviewed May 22, 2019

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5.2
jason from Singapore
Couple
Deluxe Room
Stayed 1 night in May 2019

Above average”

Location is hard to find. Access is only through a small cement road or path big enough for one car. Most staff cannot speak English. We stayed on the first floor and have to carry our own luggage up to the room.

Reviewed May 22, 2019

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4.4
Rachel from Singapore
Solo traveler
Platinum Suite
Stayed 4 nights in April 2022

Location is ok but not value for money”

This place is not for foreigners because they totally couldn’t help you when you need help as they didn’t speak a single word of English. I got into a minor accident on day 1 as I accidentally scrap a car parked at the roadside and want to make a police report so I called the front desk, they said no one spoke English here and sorry couldn’t assist me. I ended up search for a nearby police station to call and again they didn’t speak English too but they asked me to call 112 where they have a translator standby to do the translation when I explained the situation to the police officer. Btw, the room is facing U-do but not Seongsan Iluchubong. Location wise it’s great as it’s walkable to Seongsan Iluchubong. There are plenty of options near Seongsan so why bother about this.

Reviewed May 07, 2022

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4.0
priscilla from Canada
Couple
Duplex Room
Stayed 2 nights in April 2019

Could not check in, not clean”

Requested early check in at 1ish (saw other review that they couldn’t check in til 3 sharp) didn’t want to risk going and not getting our room without a confirmation. There was no confirmation so we ended up checking In at 10pm. The reception was closed (agoda confirmation said check in after 3pm but did not mention the limitations). Couldn’t check in the first night, bumped into some hotel guest who tried to call the hotel but no luck. Came back next morning to check in for day 2, staff told us breakfast times and gave us passcode and room number. Five mins after going to our room staff rings the bell telling us our rate does not include breakfast. Hotel would not refund and claims that we requested for free breakfast as compensation for first night. (???) Stay was just average - room was simple, walls chipped, washroom had hair and some mold, panel for the jacuzzi was half broken (and since it was late and no staff on duty we could not call and ask for help). Zero service.

Reviewed May 15, 2019

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3.6
Sin from Hong Kong SAR, China
Solo traveler
Deluxe Room
Stayed 2 nights in July 2022

Good location but…. ”

Good location and nice view Cafe food and drink is good But accommodation is self-service including check in and check out, not recommended for travellers who travel with heavy suitcases because there’s no elevator and only stairs. Moreover, there is poor maintenance for the room (eg. furniture , floor).

Reviewed July 13, 2022

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2.8
Lee
Solo traveler
Deluxe Studio
Stayed 1 night in August 2019

It was the worst experience I've ever had! ”

There was a problem from the check in. They mistakenly gave us a different room from what we've reserved, so we had to waste our time. They didn't even provide basic amenities such as towels, and we had to request three times via service call. Also when we check out, they said that the calender is gone(we didn't even need any calender), and treated us like a thief. we were told that we will be provided with sandwichs due to early check out. However they did not provide any of them maybe because of the calender issue. It was unfortunate that we were unable to use many of the facilities and services, but the worst was the attitude and service mind of the employees. It was the worst experience I've ever had!

Reviewed January 04, 2020

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8.4
Excellent
Ka from Hong Kong SAR, China
Family with teens
Deluxe Room
Stayed 1 night in April 2016

Family Road Trip. Relaxed. Healing indeed.”

Location: close to Seongsan Ilchulbong, walkable from hotel. Very close to U-Do, in 10-5 mins walk. Ocean view and you can wake up with a beautiful sunrise at the ease in your bed Stayed at room with indoor pool and jacuzzi with a stunning review. Relaxed. Nice place for family and couples.

Reviewed April 24, 2016

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6.8
Good
kit from Hong Kong SAR, China
Couple
Deluxe Room
Stayed 1 night in May 2018

Overpriced room”

The location is quite remote. I have ordered a cappuccino and the coffee was overpriced and was horrible. The water heater was broken at night and it took the staff over an hour to fix it, not a good experience 👎🏻👎🏻 Staff Mr Song was very helpful. He speaks fluent English and has helped us a lot with the issues we had at the hotel. The view was spectacular because the hotel was right next to Seongsan, IChulbong. But in general, I considered that the room was overpriced for the service we received.

Reviewed May 17, 2018

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7.7
Very good
KIT from Hong Kong SAR, China
Group
Deluxe Room
Stayed 1 night in September 2015

IT'S LOCATION IS GREAT ENJOYING WONDERFUL VIEW.”

LOCATION...FACING THE OCEAN & NEAR SEONGSAN PARK...DON'T HAVE TO WAKE IN THE MIDDLE OF THE NIGHT FOR THE SUN RISE; BRAKFAST. ROOM IS CLEAN & TIDY.

THOUGH NOT DELUXE BUT IT'S A KIND OF UNIQUE. THE BEST AROUND THE SEONGSAN PARK AREA. SUGGEST TO IMPROVE DRING GRUIDE FOR DRIVERS WITH GPS. NOT EASY TO FIND.

Reviewed September 21, 2015

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6.0
Cornelia from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in August 2018

Above average”

5 star rate with 3-star room/services, photos look a lot nicer. -No safe in the room, -No black-out curtain, very bright in the morning -Room was not cleaned for the first night, -The water in the jacuzzi seemed used and unchanged from previous use, -Informed the cafe staff (who are also the hotel staff) about the clogged drain in the shower (when we just checked in) but nothing was done about it, -Staff could barely speak English although they tried to be friendly -Coffee capsules was not replenished, -Housekeeping service was unreliable (read from other reviews as well) This so-called hotel (I won't call it a hotel as a hotel offers a variety of services) needs to beef up or has a long way to go in order to charge such expensive rate. Location is however fantastic.

Reviewed August 23, 2018

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10.0
Exceptional
Deanna from Singapore
Group
Duplex Room
Stayed 1 night in October 2018

Amazing experience”

Beautiful loft with a rooftop hot tub! Views are amazing from every angle at the hotel. Would definitely recommend.

Reviewed October 29, 2018

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