![Swimming pool [outdoor], The Cloud Pool&Spa in Jeju](http://pix10.agoda.net/hotelImages/984/984707/984707_15071712290032503699.jpg?ca=4&ce=1&s=1024x768&isSkia=true "Swimming pool [outdoor], The Cloud Pool&Spa in Jeju")
The Cloud Pool&Spa
308 Seongsan-ri, Seongsan-eup, Seogwipo-si, Seongsan, Jeju, South Korea, 699-903 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Seongsan part of Jeju, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seongsan Ilchulbong Peak. This 4-star property features spa to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In case of cancellation of reservation due to unavoidable circumstances (Corona, etc., when reasons attributable to the consumer), transfer or sale is not possible."
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Car power charging station
Spa
Wi-Fi in public areas
Daily housekeeping
Smoke-free property
Your dates are popular among travelersPopular destination! Properties in Jeju are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/984/984707/984707_15071712290032503699.jpg?ca=4&ce=1&s=512x384)
Amazing view with private jacuzzi pool!”
Loved the location of the hotel - amazing view of the sea, coast, and seongsan ilchulbong! Enjoyed the private jacuzzi with warm water as well. Treated to a pleasant surprise in the morning - got to witness the women divers doing their thing right from the comfort of our room!
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Simply Amazing ”
One of the best places I have ever stayed. The room was spacious, the view astounding, the jacuzzi marvellous, and the bed one of the most comfortable I have ever slept in in Korea. Worth every cent! Would go again but seems they are fully booked.
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Great view and Price”
Booked a room with hot tub and pool - the pool was reasonably warm in early October. And the view was fabulous. They send you your room number and pin via email shortly before check in, don’t have to go to the reception (cafe cashier) Room is large and clean - you can tell the room needs a little maintence but it didn’t affect our stay at all. The staff (boss?) was really friendly and provided a spare mattress for our child even though booking was for 1 King bed. Location is fab for Seongsan and U-Do explorations
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Exceptional”
The room was clean and easy no contact check in. The view was nice and you could walk around to the 7/11 or restaurants. Close to Sunrise Peak.
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Great location ”
Great location with an incredible view. Bathroom was newly renovated and room was nice. Kitchen cabinets could do with an upgrade to look more modern and match the bathroom. But that is just not picking. Overall a great place to stay. Private spa was amazing, and there are rooms with private pools too.
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Best View Hotel, Far From Town But Near to Sunrise Peak Seongsan”
This hotel is definitely worth for a stay! Best view not only from the room, but outside the room as well! The room is clean and cozy, it's a place where I'll recommend the others to come and stay!
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Amazing place to escape and find some serenity”
The hotel is pretty much contact-less. Door key via a web app was exciting. Views from the room are spectacular. Private spa tubs in most rooms available to use at your leisure are totally worth it!
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Jacuzzi and Location were great”
Great location, lots of food and scenery. Jacuzzi at terrace was wonderful too.
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Great place to relax”
Nice sea view and a great pool spa to relax
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Nice”
Looks really cool but the stuff in the room except the TV looked a bit aged and in need of an upgrade. Notwithstanding the above, it offers a great view and within walking distance to
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Need Maintenance ”
A little worn out and dark in rooms. House rules a bit restrictive. Need some work done otherwise would have been perfect.
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Location is ok but not value for money”
This place is not for foreigners because they totally couldn’t help you when you need help as they didn’t speak a single word of English. I got into a minor accident on day 1 as I accidentally scrap a car parked at the roadside and want to make a police report so I called the front desk, they said no one spoke English here and sorry couldn’t assist me. I ended up search for a nearby police station to call and again they didn’t speak English too but they asked me to call 112 where they have a translator standby to do the translation when I explained the situation to the police officer. Btw, the room is facing U-do but not Seongsan Iluchubong. Location wise it’s great as it’s walkable to Seongsan Iluchubong. There are plenty of options near Seongsan so why bother about this.
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Good location but…. ”
Good location and nice view Cafe food and drink is good But accommodation is self-service including check in and check out, not recommended for travellers who travel with heavy suitcases because there’s no elevator and only stairs. Moreover, there is poor maintenance for the room (eg. furniture , floor).
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It was the worst experience I've ever had! ”
There was a problem from the check in. They mistakenly gave us a different room from what we've reserved, so we had to waste our time. They didn't even provide basic amenities such as towels, and we had to request three times via service call. Also when we check out, they said that the calender is gone(we didn't even need any calender), and treated us like a thief. we were told that we will be provided with sandwichs due to early check out. However they did not provide any of them maybe because of the calender issue. It was unfortunate that we were unable to use many of the facilities and services, but the worst was the attitude and service mind of the employees. It was the worst experience I've ever had!
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Family Road Trip. Relaxed. Healing indeed.”
Location: close to Seongsan Ilchulbong, walkable from hotel. Very close to U-Do, in 10-5 mins walk. Ocean view and you can wake up with a beautiful sunrise at the ease in your bed Stayed at room with indoor pool and jacuzzi with a stunning review. Relaxed. Nice place for family and couples.
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Beautiful scenery”
It is very near to Seongsan summit and we could wake up at 5am to hike to the peak of the mountain to watch the sunrise. Within a short walk around 10 mins, there are many restaurants available. Especially like the spa at the balcony of our room to relax our muscles after the hike. We had dinner downstairs the room. There are only 2 choices of burger and we had both. Food aesthetics are very beautiful as well as tasty.
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Very good”
Very calm and picturesque location. The main pool is not well maintained and not heated at all. Also as it is in front of the hotel restaurant everyone including outside visitors is watching. It was lovely to use our jacuzzi which is on the private patio after a long day of exploring, Jeju Island. Breakfast was very basic and cold. The only positive about this hotel is its location, facing the sea, amazing view and fresh air.
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Above average”
The property has a beautiful view, the rooms are very wow, but the whole experience is let down by things needing a bit of maintenance, and very poor customer service. First it is very close to seongsan, walkable with good free parking. The reception staff were not very welcoming, she just handed us the key, said nothing else and walked off, no direction to the room or anything. Their restaurant was average looking although we didn't eat there, seemed very expensive. Pool is quite small but has a great view. The rooms are the highlight, we had a two story loft with a great outdoor spa. But the rooms are definitly in need a of a bit of maintenance in a few areas around but overall good. The other thing that let the hotel down was that they aren't very generous with outfitting the rooms and generally try to nickel and dime you for everything. No bin in the kitchen, only one pot, minimal utensils, no microwave even though there's a stove. Extra cost for more than one pillow, etc
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Overpriced room”
The location is quite remote. I have ordered a cappuccino and the coffee was overpriced and was horrible. The water heater was broken at night and it took the staff over an hour to fix it, not a good experience 👎🏻👎🏻 Staff Mr Song was very helpful. He speaks fluent English and has helped us a lot with the issues we had at the hotel. The view was spectacular because the hotel was right next to Seongsan, IChulbong. But in general, I considered that the room was overpriced for the service we received.
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Lovely retreat ”
This hotel was a lovely retreat, in a quiet part of town -- I wouldn't recommend getting a room with an outdoor pool unless it is the warmer months, as the pools are not at all heated and are very cold -- the hot tub and view were lovely however.
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