Travelling to Philippines? Read all updated requirements before you book.
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII
The Exchange Regency Residence Hotel Managed by HII

Removed from saved list

7.5

Very good

5,337 reviews

5,337 reviews

Housekeeping169
Swimming Pool36
Breakfast30
See map

8.2

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
University of Asia & The Pacific

430 m

Stella Orientis Oratory

440 m

Ortigas Park

470 m

Metrowalk

470 m

City Golf

530 m

Popular landmarks
Robinsons Place Manila

8.6 km

Quiapo Church

8.7 km

National Museum

8.8 km

Rizal Park

9.0 km

Fort Santiago

9.4 km

Closest landmarks
Intelli Parking

320 m

UA&P Parking and SportsBuilding

350 m

High School Swimming Pool

380 m

Strata 100 Bike Rack

440 m

Happy Hour

460 m

The Exchange Regency Residence Hotel Managed by HII

Exchange Road corner Meralco Avenue, Pasig, Manila, Philippines, 1605 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pasig part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

850 meters to public transportation

Check-in/out [express]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Golf course [on-site]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money7.8
Distance to city center0 Km
Location rating8.2
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.4 km

Rooms available at The Exchange Regency Residence Hotel Managed by HII

Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 queen bed and 1 double be...
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Queen Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Two-Bedroom Suite
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Deluxe Classic Queen Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Classic Queen Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Premier Double Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Exchange Regency Residence Hotel Managed by HII have a hot tub?

The Exchange Regency Residence Hotel Managed by HII does not have a hot tub.

What time is check-in and check-out at The Exchange Regency Residence Hotel Managed by HII?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 PHP. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Exchange Regency Residence Hotel Managed by HII has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Manila with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at The Exchange Regency Residence Hotel Managed by HII?

Adults can enjoy breakfast offered with an additional charge of 400 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at The Exchange Regency Residence Hotel Managed by HII?

You may choose an indoor venue for your special gathering.

Can business events be hosted at The Exchange Regency Residence Hotel Managed by HII?

On-site venues and convenient event services make The Exchange Regency Residence Hotel Managed by HII an ideal choice for hosting meetings. The venue available at the serviced apartment can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII is located in Pasig, famous for good restaurants such as The Vinery, Misato and Wing Hub.

What popular shopping places are close to The Exchange Regency Residence Hotel Managed by HII?

Shopping options in The Exchange Regency Residence Hotel Managed by HII’s Pasig neighborhood include Robinsons Galleria, Heima Home and Lifestyle and SM Supercenter Pasig.

What are popular attractions near The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII is located in Pasig area, which is famous for attractions such as Stella Orientis Oratory, Ortigas Park and Technical Services Building (TSB).

What popular natural sightseeing spots are close to The Exchange Regency Residence Hotel Managed by HII?

The Exchange Regency Residence Hotel Managed by HII is located within Pasig, which makes it conveniently close to natural sights including St. Lorenzo Ruiz Tree.

Show more questions
See map

Explore the neighborhood

What people love about The Exchange Regency Residence Hotel Managed by HII

  • 8.4

    Excellent
    Staff 

    "Hotel staff are great, they do all they can to help with any issues."

    TREVOR

    |

    September 23, 2022

  • 8

    Very good
    Location

    "I remember staying there several years ago and being impressed by the location and the view."

    Kristine

    |

    September 12, 2022

  • 10

    Exceptional

    "Everything was perfect"

    Miguel

    |

    September 6, 2022

Property ranking|Compared to 3,682 Manila properties
See all rankings
Room comfort score
7.4/10
Room size
35 sqm.
Cheapest price score
Location score
8.2/10
Better than
95
%
of Manila properties
Bigger than
95
%
of Manila properties
Better than
92
%
of Manila properties
Better than
88
%
of Manila properties
Overall rating:

7.5

Very good
5,337 reviews
Cleanliness
7.4
Facilities
7.1
Location
8.2
Read all reviews >
What travelers say they love:
Stay was okay, location is really central.
Ana from Philippines
Solo traveler
More about The Exchange Regency Residence Hotel Managed by HII

More about The Exchange Regency Residence Hotel Managed by HII

The Exchange Regency Residence Hotel Managed by HII

Enjoy all that Manila has to offer with a stay at The Exchange Regency Residence Hotel Managed by HII. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that The Exchange Regency Residence Hotel Managed by HII has to offer! Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by The Exchange Regency Residence Hotel Managed by HII makes it easy to plan your day trips, sightseeing, and more around Manila.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The Exchange Regency Residence Hotel Managed by HII.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the serviced apartment. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The Exchange Regency Residence Hotel Managed by HII provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. At The Exchange Regency Residence Hotel Managed by HII you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at The Exchange Regency Residence Hotel Managed by HII. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility. Challenge your travel group members or other guests to competitive fun, with the serviced apartment's mini golf course and golf course on site. Family time on relaxed evenings is easy with the serviced apartment's games room and shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Find rooms here that are cheaper than 89% of all other options in the city.
Compared to the city's accommodation options, this serviced apartment scored higher than 94% of them for food and dining.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 94% of other accommodations in Manila.

Show more
Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

193 mentions

Swimming Pool

189 mentions

Breakfast

171 mentions

Internet

59 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Steamroom

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Grocery delivery
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Playground

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Cuisine by Chef and Brewer

  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Location
Exchange Road corner Meralco Avenue, Pasig, Manila, Philippines, 1605
Excellent
Location

8.2

Airports

  • Ninoy Aquino International Airport (MNL)
    9.4 km 33 min drive
  • Clark International Airport (CRK)
    86.3 km 1.7 hour drive

Public transportation

  • Ortigas MRT Station
    880 m
  • Shaw Boulevard MRT Station
    1.1 km 13 min drive

Hospital or clinic

  • Dental City
    660 m

Shopping

  • Robinsons Place Manila
    8.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    8.6 km
  • Quiapo Church
    8.7 km
  • National Museum
    8.8 km
  • Rizal Park
    9.0 km
  • Fort Santiago
    9.4 km
  • San Agustin Church
    9.5 km
  • Casa Manila
    9.5 km
  • Manila Cathedral
    9.7 km
  • Manila Ocean Park
    9.8 km
  • Intramuros
    10.0 km

Nearby landmarks

  • Intelli Parking
    320 m
  • UA&P Parking and SportsBuilding
    350 m
  • High School Swimming Pool
    380 m
  • University of Asia & The Pacific
    430 m
  • Stella Orientis Oratory
    440 m
  • Strata 100 Bike Rack
    440 m
  • Happy Hour
    460 m
  • Barcino Wine Resto Bar
    470 m
  • Ortigas Park
    470 m
  • Metrowalk
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Deluxe Classic rooms only provide basic room and bathroom amenities. Refrigerator and breakfast are not provided but they are available upon request at an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1500 PHP
  • Distance from city center0 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)400 PHP
  • Daily Internet/Wi-Fi fee0 Php

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 215
  • Room voltage220
  • Year property opened2012

Parking

  • Daily parking fee0 Php
Property announcements

“The Exchange Regency's pool facility is currently unavailable until further notice. Please contact the hotel for more information about the reopening of the facility.”

Reviews of The Exchange Regency Residence Hotel Managed by HII from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.4
Facilities7.1
Location8.2
Room comfort and quality7.4
Service7.6
Value for money7.8
High score for Manila
Rating
9+ Exceptional (421)
8-9 Excellent (407)
7-8 Very Good (658)
6-7 Good (390)
<6 Below Expectation (650)
Time of the year
Mar - May (556)
Jun - Aug (632)
Sep - Nov (609)
Dec - Feb (729)
All guests (5,146)
All room types
All languages

Show reviews that mention 

Showing 2,526 verified guest comments
12345
10.0
Exceptional
Richmond from Philippines
Solo traveler
Deluxe Classic Twin Room
Stayed 1 night in July 2019

Surprisingly! ”

Surprisingly good! I didn’t expect too much because looking from the outside, the building looks a bit run down. Lobby is a bit warm, and the scent could be improved - maybe use something citrusy like grapefruit scent rather than lemon grass that I mistakenly thought of tinola bordering spoilage. Also, thanks to Faith who is so pleasant and welcoming. The room was just right size, bed was comfortably soft, air-condition was cold, and wifi is fast! Thanks to kuya engineer who helped us connect. Bathroom design should be improved ergonomically and to optimize space functionally as well. In room service was exceptional. They attend to our needs swiftly like when we asked for iron and board, to map the wash room and when we ask for water. We liked the idea of having glass water bottle but was disappointed when it was not refillable. Shout out to the hotel manager who has allowed us to use the pool even after we checked out. He was so nice he made our stay even more extra pleasant!

Reviewed July 19, 2019

See room deals

Dear Mr. Richmond, Thank you so much for this very wonderful comment about our hotel.It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Ortigas. Best regards, Leo Amante Asst. Front Office Manager

Responded July 22, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Iana
Couple
Deluxe Classic Queen Room
Stayed 2 nights in July 2019

Bang for your buck”

Great stay. Easy to find location. Accessible to many malls (Ayala Malls the 30th, The Podium, Megamall, etc.) Staff were really friendly and accommodating. We can also observe that this is a family friendly hotel. The room was nice and is already cold from the AC. It smelled amazing because of the relaxing smell inside the room, similar to a spa. Only downside are the elevators which took us a bit of time to get to our floor. The bathroom was okay, the shower was a little tight for my liking and having a bidet would be a plus next time. The breakfast buffet lacked the options but made up for the taste. Selections include a salad bar, cereals, some fruits, adobo, chicken wings, pancakes, scrambled eggs and plain/fried rice. It is located outside the hotel premises, but it is very near the main entrance of the hotel.

Reviewed July 09, 2019

See room deals

Dear Ms. Iana, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback and suggestions with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Best regards, Leo Amante Asst. Front Office Manager

Responded July 11, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Pricilla from United Kingdom
Family with young children
Deluxe Twin Bed
Stayed 1 night in February 2019

Great price for a staycation”

I made a reservation as a family staycation. Overall it was a comfortable stay, my family loves the pool and their rooms. The only downside is the breakfast, few choices and somewhat a bit gloomy in the restaurant.

Reviewed March 05, 2019

See room deals

Dear Ms. Priscilla, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that your family loved our pool and the rooms that made your stay here comfortable. It will surely continue to inspire and motivate us to do better. We have shared your comment to our breakfast provider, so we can come up with ways to provide better breakfast selection. Rest assured that you would see significant improvement the next time you visit us. We are very excited to having you with us again soon, Ms. Priscilla! Best regards, Leo Amante Asst. Front Office Manager

Responded March 06, 2019
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
Candice from Philippines
Family with teens
Deluxe Classic Twin Room
Stayed 5 nights in February 2019

Reasonable Hotel”

My niece and I needed a hotel where she could stay in for a week for a school activity. The traffic is bad in Ortigas area during rush hour so we decided to stay here so we wouldn't be hassled for the whole week .. and it was worth it. What I love about this hotel is it's near food places. The hotel price is reasonable. It's a budget hotel but it's a step up 'cuz it's clean, staff is nice, and the facilities are okay. But what I liked most is the free parking during our whole stay. I recommend this hotel for its convenience and cleanliness.

Reviewed February 18, 2019

See room deals

Dear Ms. Candice, We are grateful that you took the time out to leave us a wonderful review. We pride in giving our guests value for money and we are very pleased to hear that you found our location ideal for guests who would like to be close to business, dining and leisure hubs, as well as enjoy the wide array of facilities within the hotel, all within budget. Our dedicated staff will also pleased to learn what you thought of them and it will continue to inspire and motivate them to do better. We are very excited to having you with us again soon, Ms. Candice! Best regards, Leo Amante Asst. Front Office Manager

Responded February 19, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Miguel from Philippines
Couple
Deluxe Classic Room
Stayed 2 nights in March 2022

Value for money”

I've stayed in this hotel multiple times and it always doesn't disappoint. It's located in the quieter area of the business district. Walking distance to different malls. Rooms are clean and staff are friendly too.

Reviewed May 03, 2022

See room deals

Dear Mr. Miguel, Thank you so much for taking the time to share your experience during your recent staycation with us. We are very happy to know that you found our location very accessible and our rooms very clean. We are very pleased that you had a great time with us. We have shared your feedback with the rest of the team and they too are happy to learn that you appreciated everything about your stay. We hope to see you again soon! Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Responded May 10, 2022
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Hannah from Philippines
Solo traveler
Classic Queen Room
Stayed 1 night in March 2022

best budget hotel”

the room is very clean and cozy. all the staffs are friendly. very good location and there are great restaurants nearby. highly recommended.

Reviewed March 16, 2022

See room deals

Dear Ms. Hannah, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to know that you found our location very ideal and the room clean and cozy. We are happy that you enjoyed your stay with us from the room, to service our staff and the location. We have shared your feedback with the rest of the team and they too are happy to learn that you appreciated everything about your stay. Thank you for giving us a perfect score. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Responded March 18, 2022
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Tjay
Solo traveler
Deluxe Classic Queen Room
Stayed 1 night in December 2018

One of the best. ”

This hotel is definitely worth the money. The room service was so friendly. The front desk welcomes you with a warm smile. Security deposit was processed less than 3 minutes upon checkout and returned back to me. I’d definitely stay in this hotel anytime I’m in Manila.

Reviewed January 20, 2019

See room deals

Dear Mr. Tjay, Thank you for choosing The Exchange Regency Residence Hotel as your preferred hotel here in Ortigas. We are so delighted to learn that we were able to provide you with the service you deserve. Comments like this will continue to inspire and motivate us to do better. We are very excited to having you with us again soon, Mr. Tjay! Happy New Year! Leo Amante Asst. Front Office Manager

Responded January 23, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Airol from Philippines
Solo traveler
Deluxe Premium Room
Stayed 1 night in July 2022

Awesome!”

From receptionist to housekeeping to maintainance, they are al friendly. Room clean. Hotel itself and gym facility, is well sanitized.

Reviewed July 13, 2022

See room deals

Dear Mr. Airol, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you enjoyed your recent stay with us. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay exceptional. We can’t wait to have you back with us again soon. Looking forward to your next stay with us. Keep safe and Godspeed. Arvin Raymundo Assistant Front Office Manager

Responded July 17, 2022
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Alexis from Philippines
Couple
Deluxe Classic Queen Room
Stayed 1 night in August 2019

Overall great value for money”

Great value for money. Room is clean. Excellent location. The only thing lacking is a fridge

Reviewed August 23, 2019

See room deals

Dear Ms. Alexis, We are grateful that you took the time out to leave us a wonderful review. We are very pleased to hear that you found our hotel not only clean but good value for money with an ideal location for guests who would like to be closed to business, malls and other leisure hubs. If there is an opportunity for us to welcome you back, please do let us know as we would be more than happy to allocate a room for you with a fridge next time. We are very excited to having you with us again soon, Ms. Alexis! Best regards, Leo Amante Asst. Front Office Manager

Responded August 28, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Chrisvian from Philippines
Group
Suite
Stayed 1 night in August 2019

Great value for money”

2 bedroom suite was clean, very spacious. love the pool, jacuzzi and sauna :)

Reviewed September 16, 2019

See room deals

Dear Mr. Chrisvian, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that you found our suite room clean and spacious, and was able to enjoy our facilities! Comments like this will continue to inspire and motivate us to do better. We are very excited to having you with us again soon, Mr. Chrisvian! Best regards, Leo Amante Asst. Front Office Manager

Responded September 17, 2019
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
Raizza
Family with young children
Deluxe Queen Bed
Stayed 1 night in August 2019

Bring own bed for infant”

We changed our room from queen to 2 single beds. So my husband can sleep solo on one bed then me and my my 4month old sleep on the other. Their beds are WAAAAAYYY TOOOOOOO soft which is not suitable for an infant. not even in between. You may need to bring your own cot for your baby. I love their refillable drinking water service. all in all, we had a good stay. Staff are all polite and hospitable mostly the houskeeping. We might be back when the baby can already try the hotel’s amenities.

Reviewed September 13, 2019

See room deals

Dear Ms. Raizza, We are grateful that you took the time out to leave us a wonderful review. We are glad that you found our staff polite and hospitable. Our dedicated staff will be pleased to learn what you thought of them and it will continue to inspire and motivate them to do better. Thank you for appreciating our initiative to produce and sustain a healthy environment, by introducing and encouraging all our guests to consume Hiidrate bottled water in the room. Rest assured that we shall take your suggestion on baby cot to heart as we aim to improve on overall level of satisfaction to our guests. We are very excited to having you with us again soon, Ms. Raizza! Best regards, Leo Amante Asst. Front Office Manager

Responded September 18, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Marnee from Philippines
Family with young children
Deluxe Classic Queen Room
Stayed 2 nights in April 2019

Exceptional”

Hats off to the hotel manager Leo for making our stay in exchange as superb as possible. It has been an amazing stay. Thank you for accommodating all our request.

Reviewed May 19, 2019

See room deals

Dear Ms. Marnee, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that we were able to provide you with an amazing stay! It was indeed a pleasure serving you with excellence. Comments like this will continue to inspire and motivate us to do better. We are very thrilled to having you back again soon, Ms.Marnee! Best regards, Leo Amante Asst. Front Office Manager

Responded May 21, 2019
The Exchange Regency Residence Hotel Managed by HII
9.2
Exceptional
Rochelle from Philippines
Family with young children
Deluxe Twin Bed
Stayed 1 night in February 2019

Good staycation option for kids, if you want a pool”

Agoda messed up our booking: they confirmed our reservation via a third party but when we got there, the third party hadn't actually received a booking confirmation from the hotel so we had to wait for the third party to confirm our booking. This resulted in us - with an impatient and hungry 2.5 yo - having to literally wait at the lobby for FOUR hours. While front desk assured us they would honor our booking regardless, for some reason they could not check us in and give us a room as they sorted out the situation. All that aside, the hotel's location was great (Ministop, bubble tea shop, and cafe downstairs) and the room was surprisingly very spacious. Obviously the biggest draw was the pool. There were three pools (two jacuzzi type); all could definitely have been cleaner. So despite the horrible experience checking in (more the fault of Agoda than the hotel), my family and I will be back. In fact, I've made another booking to stay here during Easter. Highly recommended.

Reviewed April 09, 2019

See room deals

Dear Ms. Rochelle, We are grateful that you took the time out to leave us a wonderful review. We pride in giving our guests value for money and we are very pleased to hear that you found our location ideal for guests who would like to be closed to business, dining and leisure hubs, as well as enjoy the wide array of facilities within the hotel, all within budget. Sadly, we were not able to make it even perfect because of the delay in check-in. Rest assured that we are committed in improving our product and services to serve you better, and your next stay will surely cause NO delays. We are very excited to having you with us again soon, Ms. Rochelle! Best regards, Leo Amante Asst. Front Office Manager

Responded April 15, 2019
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Maria from Philippines
Solo traveler
Deluxe Classic Queen Room
Stayed 1 night in March 2019

Good value”

Stayed for 1 night at discounted price. Just have to pay extra for pair of slippers, use of kettle/refrigerator, dental kit if you will need them. Staffs are quick to respond.

Reviewed March 27, 2019

See room deals

Dear Ms. Maria, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that our staff were able to provide you an excellent service during your stay. Our dedicated staff will be pleased to learn what you thought of them and it will surely continue to inspire and motivate them to do better. The amenities that you mentioned are not part of our Deluxe classic set-up, but you may opt to avail our Deluxe Premium or Premier room in the future. Otherwise, If there is an opportunity for us to welcome you back, please do let us know as we would be more than happy to give you set of those next time. We are very excited to having you with us again soon, Ms. Maria! Best regards, Leo Amante Asst. Front Office Manager

Responded March 28, 2019
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
Mary from Philippines
Solo traveler
Deluxe Classic Twin Room
Stayed 1 night in June 2022

Great Room to relax!”

i like the ambiance of the room and also the cleanliness of the area but one this i was disappointed is we are not informed about the pool is under maintenace , we came just for the pool was amazing but it was closed, kindly please next time inform your guest about it so we don't expect. Thankyou

Reviewed July 08, 2022

See room deals

10.0
Exceptional
Karlo from Philippines
Couple
Classic Twin Room
Stayed 1 night in March 2022

Exceptional”

The place is great since it is at the center of everything. The staff is very responsive to your questions and they are very attentive.

Reviewed April 03, 2022

See room deals

Dear Mr. Karlo, Thank you so much for taking the time to share your experience during your recent stay with us. We are happy that you enjoyed your recent staycation with us and found the hotel location exceptional. We are pleased to know that you found our staff attentive and responsive. We have shared your feedback with the rest of the team and they are thankful and happy to hear that you had a good stay with us. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Responded April 06, 2022
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
cha from Philippines
Couple
Deluxe Classic Queen Room
Stayed 1 night in September 2018

Nice big clean room”

We had a great time staying at this hotel. The room was big, had a large bed, complete amenities and free usage of pool. Looking forward in staying again. Thanks for the late check out!

Reviewed March 27, 2019

See room deals

Dear Ms. Cha, Thank you so much for this very inspiring comment about our hotel. It really warms our heart knowing that you had a great time! We are very excited to having you with us again soon, Ms. Cha! Best regards, Leo Amante Asst. Front Office Manager

Responded March 28, 2019
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
Claudine from Philippines
Solo traveler
Deluxe Classic Twin Room
Stayed 1 night in February 2019

It's pretty good for someone who is budget conscious.”

(+) Great, friendly staff. (-) Wifi wasn't working very well during our overnight stay. (-) One of my visiting friends drank from the 500ml bottled water and I didn't know about it. The staff charged me php 500 for it. Is their bottled water from Lourdes?

Reviewed February 25, 2019

See room deals

Dear Ms. Claudine, Thank you so much for sharing with us your concerns. We are delighted to learn that your recent stay was great, and our staff were able to provide you with a friendly service. Regretfully, we failed to meet some of your expectations. We apologize if the Wi-Fi connection did not function well during your stay. We have escalated your concern to our IT department to ensure fast internet connection is consistently obtained. As part of our initiative to produce and sustain a healthy environment, we encourage all our guests to consume the Hiidrate glass bottled water in the room free of charge, but since it is refillable, every missing or broken bottle will be charged Php 500.00. Ms. Claudine, please accept our sincere apologies and we hope you will give us another opportunity to show how much we value you. Best regards, Leo Amante Asst. Front Office Manager

Show more
The Exchange Regency Residence Hotel Managed by HII
9.6
Exceptional
Francis from Philippines
Family with teens
Suite
Stayed 1 night in January 2020

Great Staycation for Special Events”

We stayed here to celebrate my mom's birthday. The hotel room we got is clean and has complete amenities. The buffet breakfast is delicious.

Reviewed April 20, 2022

See room deals

Dear Mr. Francis, Thank you so much for taking the time to share your experience during your recent stay with us. We are very happy to hear that you enjoyed your recent staycation with us. We have shared your feedback with the rest of the team and they are happy knowing that we made your stay comfortable. We can’t wait to have you back with us again soon. Looking forward to your next staycation with us. Keep safe and Godspeed, Arvin Raymundo Assistant Front Office Manager

Responded April 28, 2022
The Exchange Regency Residence Hotel Managed by HII
10.0
Exceptional
Millete from Philippines
Couple
Classic Twin Room
Stayed 1 night in July 2022

Exceptional”

Our stay is good. Staff are kind. Convenience store beside the building is a plus one.

Reviewed July 13, 2022

See room deals

Dear Ms. Millete, Thank you so much for choosing to stay with us. We are very pleased that you appreciated how we assisted you to make your stay more enjoyable. We hope that you would visit us again soon. Looking forward to your next stay with us. Keep safe and Godspeed. Arvin Raymundo Assistant Front Office Manager

Responded July 17, 2022
The Exchange Regency Residence Hotel Managed by HII
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss