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The Grande Suites
Standard Room, The Grande Suites in Surigao City
Interior view, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Business center, The Grande Suites in Surigao City
Coffee shop, The Grande Suites in Surigao City

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6.3

Good

45 reviews

45 reviews

See map
See map

5.6

Review score

Location rating score

Parking
FREE
Nearby landmarks
Rock and Mineral Museum 1.6 km
Eva Macapagal Passenger Terminal 1.8 km
Surigao Airport 3.2 km
Birok Beach 7.7 km
Load Island 7.9 km
Buenavista Cave 11.8 km
Sayak Airport 58.5 km
Bancasi Airport 93.5 km
Camiguin Airport 104.6 km
Tandag Airport 109.4 km

The Grande Suites

Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Juan part of Surigao City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surigao Airport. This 3-star property features massage to make your stay more indulgent and memorable.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service [24-hour]

Laundry service

Room service

Concierge

Wi-Fi in public areas

This property is in high demand!

22 travelers have booked today.

Value for money6.1
Distance to city center1 km
Location rating5.6

Rooms available at The Grande Suites

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Country view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Grande Suites?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to The Grande Suites?

    For those who wish to drive their own cars, The Grande Suites has a car park available for guests. Parking is free for guests.

    Is breakfast offered at The Grande Suites?

    Adults can enjoy breakfast offered with an additional charge of 350 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Grande Suites?

    The Grande Suites features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at The Grande Suites?

    The Grande Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What popular natural sightseeing spots are close to The Grande Suites?

    The Grande Suites’s nearby natural sights include Buenavista Cave located in the same San Juan area.

    See map

    Explore the neighborhood

    What people love about The Grande Suites

    • 10

      Exceptional
      Cleanliness

      "Clean, minimalist, nice place overall."

      Goran

      |

      March 21, 2023

    • 10

      Exceptional
      Staff 

      "Very accommodating… they still waited for us even though we had late check in… good place to stay, quiet area and very clean…"

      Fanelyn

      |

      February 19, 2023

    • 7.2

      Very good
      Spaciousness

      "The room is very spacious and clean."

      James

      |

      January 26, 2023

    Overall rating:

    6.3

    Good
    45 reviews
    Cleanliness
    6.8
    Facilities
    5.2
    Location
    5.6
    Read all reviews >
    More about The Grande Suites

    More about The Grande Suites

    The Grande Suites

    Enjoy all that Surigao City has with a stay at The Grande Suites, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
    All offerings provided by The Grande Suites help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service.
    For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Grande Suites. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at The Grande Suites. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.


    Dining and things to do

    A day in will be as fun as a day out with ranges of recreational activities offered at The Grande Suites. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


    Reasons to stay here

    Find rooms here that are cheaper than 82% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 82% of them for food and dining.

    Show less

    Amenities and facilities

    Review score
    Facilities

    5.2

    Most talked about facilities

    Food & Dining

    1 mention

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    Dining, drinking, and snacking
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Elevator
    • Laundry service
    • Meeting/banquet facilities
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Car park [free of charge]
    Available in all rooms
    • Air conditioning
    • Free bottled water
    • Non-smoking
    • Private bathroom
    • Shower

    Location

    Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400
    Review score
    Location

    5.6

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center1 km
    • Travel time to airport (minutes)10
    Extras
    • Breakfast charge (unless included in room price)350 PHP
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 15
    • Room voltage220
    • Year property opened2011

    Reviews of The Grande Suites from real guests

    Provided by verified guests of Agoda
    6.3
    /
    10
    Cleanliness6.8
    Facilities5.2
    Location5.6
    Room comfort and quality6.8
    Service7.1
    Value for money6.1
    High score for Surigao City
    Rating
    9+ Exceptional (4)
    8-9 Excellent (2)
    7-8 Very Good (3)
    6-7 Good (3)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (5)
    Jun - Aug (0)
    Sep - Nov (8)
    Dec - Feb (16)

    Show reviews that mention 

    Showing 29 verified guest comments
    12
    7.7
    Very good
    michael from United States
    Business traveler
    Deluxe Room
    Stayed 3 nights in January 2015

    jay”

    hotel as good hot water , great customer service and clean rooms

    The hotel is a odd location but the service and value was great, Thanks for the pick up and taking me back from the airport

    Reviewed January 30, 2015

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    9.3
    Exceptional
    david from United States
    Couple
    Deluxe Room
    Stayed 2 nights in September 2013

    very relaxing”

    very clean, very friendly, always willing to help

    2 thumbs up. i really enjoyed my stay and the wife was happy so that is a plus.

    Reviewed October 06, 2013

    See room deals

    4.7
    Manfred from Germany
    Couple
    Standard Room
    Stayed 1 night in May 2014

    Nice new hotel but still a far way to go”

    Best rate at this point and time, newest build, free shuttle to airport, good restaurant

    Hotel is far off from the main places. Neighbourhood is a bit scary at night. Shuttle not always available - check before Check in was real hustle as a couple we wanted a queensize bed instead of 2 seperate ones - it took the frontdesk 1.5h to call a manager and find out its costs 4 USD more for the night. That was very dissapointing. No ground towel for shower. A/C is dripping right at the front of the entrance hall Good restaurant Nice and clean hotel Friendly front desk

    Reviewed May 25, 2014

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    6.7
    Good
    yinsu from South Korea
    Business traveler
    Deluxe Room
    Stayed 1 night in January 2014

    nice and clean hotel”

    clean kind low price

    i stayed this hotel for 2 day staff was very kind but driver didnt keep promise so i almost missed my flight...it was horrible memory to me

    Reviewed February 15, 2014

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    5.7
    Terrance from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in January 2015

    very over rated”

    cannot come up with 3 very poor

    Very unhappy location terrible food terrible tossed around rooms and restaraunts each day did not know where to go for dinner or breakfast no cereal for breakfast TV reception shocking nothing good to say about it only that the staff were friendly.

    Reviewed February 04, 2015

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    3.2
    Ufuk from Turkey
    Solo traveler
    Deluxe Room
    Stayed 1 night in April 2023

    It’s disappointing ”

    The room was so smelly. Beside I rented there more exoensive at application of Agoda

    Reviewed April 04, 2023

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    10.0
    Exceptional
    Goran from United Arab Emirates
    Family with young children
    Standard Room
    Stayed 1 night in March 2023

    Great minimalist place to stay”

    Clean, minimalist, nice place overall. Great value for the money. Breakfast is plus. Recommended

    Reviewed March 21, 2023

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    6.0
    Nino from Bahrain
    Solo traveler
    Deluxe Room
    Stayed 4 nights in February 2023

    High rate”

    very very high Rate. not recommended . No complimentary breakfast. No facilities.

    Reviewed February 27, 2023

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    6.0
    Nino from Bahrain
    Solo traveler
    Deluxe Room
    Stayed 1 night in January 2023

    Very High Rate”

    the rate is very high which is not included the Breakfast. the rate is very high which is the same rate in Cebu city inclusive of Breakfast.

    Reviewed February 27, 2023

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    10.0
    Exceptional
    Fanelyn from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in February 2023

    Exceptional”

    Very accommodating… they still waited for us even though we had late check in… good place to stay, quiet area and very clean…

    Reviewed February 19, 2023

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    6.0
    Eime from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in February 2023

    Solo”

    No hot water

    Reviewed February 19, 2023

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    2.0
    mustafa from Thailand
    Business traveler
    Deluxe Room
    Stayed 1 night in February 2023

    Acceptable”

    lousy Hotel, there was a rat in the room No facility

    Reviewed February 17, 2023

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    6.4
    Good
    Rich from Philippines
    Family with young children
    Standard Room
    Stayed 1 night in February 2023

    Good”

    No water connection at early morning. No cable.

    Reviewed February 14, 2023

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    7.2
    Very good
    James from United States
    Family with young children
    Deluxe Room
    Stayed 2 nights in January 2023

    Needs to improve”

    This hotel has some simple to fix issues that prevent me from giving it a better rating. The room is very spacious and clean. However the tv doesnt work. The ac dripped so much it soaked up the towels and still left a puddle on the floor. The cr is excellent. The bed is ok but the pillows are very hard. The wifi is good but it needs reset everyday. So no breakfast as advertised. The staff are good and friendly. If they were to offer tv that worked, the restaurant they advertise and repair the ac I would likely return and give better rating.

    Reviewed January 26, 2023

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    4.8
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Bed/service”

    The bed had a horrible matrass. Was like in a Hospital with plastic and from all the distoyed plastic. When we arrived and also leave, nobody helped me too carry my havy luggage. See also my coment 1 day before

    Reviewed January 10, 2023

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    3.6
    Hans from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in January 2023

    Acceptable”

    The bed is not comfortable. I paid an extra bed for my son BUT WE GOT A MATTRESS OF DELAPIDATED FOAM. it was really not worth paying it. There was a TV but no cable connection. it was like it was just there for display purposes only. There was no hot shower during the night but it was good during daytime. The rooms are located in the 2nd and 3rd floors and NO ELEVATORS. i would not recommend this hotel

    Reviewed January 10, 2023

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    3.6
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Staff, not working toom equipment ”

    The day receptionist was very unfriendly when we arrived. She give us the feeling of not being welcome because we disturbed here by private things. Nobody was helping us with our very havy luggage to carry on the second floor. TV was not working. We didn't had internet connection for 2 days. Nobody cleaned the room. Mattress was covered with plastic like in a hospital

    Reviewed January 08, 2023

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    7.6
    Very good
    Jacquiline from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2022

    Budget Friendly”

    The place is far from the city but its place is clean

    Reviewed December 27, 2022

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    3.2
    val from Philippines
    Family with teens
    Standard Room
    Stayed 1 night in December 2022

    Not Worth the money”

    Book on the day and it is much expensive, arrived at hotel and the room is not prepared, No extra bed just a make up bed made of foam. There is no Soap or body wash provided. No accessible transportation. It is better to book hotels near the pier area which is nicer and affordable. The staff were nice but not accomodating.

    Reviewed December 27, 2022

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    9.2
    Exceptional
    Kenneth from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in November 2022

    Best value in the Philippines”

    When we drove up to this three-story structure we were pleasantly surprised to find such a nice place in a lower end neighborhood. We were amazed as we went inside and it was first class all the way. We’ve been traveling for two months in the Philippines and this is without a doubt the best value we have found. Two things that were slightly troubling. There is no elevator and climbing the stairs is a little troubling for me since I have a bad knee. There’s not a lot of parking although with the slow amount of traffic we have no problem parking in front of the place. Once again, we were amazed at how nicely kept the place was with clean tile floors from the front door to the bathroom. I highly recommend this place and promise you won’t be disappointed if you stay here. Consider it one of your better finess.

    Reviewed November 27, 2022

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    12
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