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The Lanes Hotel
Superior Queen - Room plan, The Lanes Hotel in Kuala Belait
Lobby, The Lanes Hotel in Kuala Belait
Lobby, The Lanes Hotel in Kuala Belait
Swimming pool, The Lanes Hotel in Kuala Belait
Swimming pool, The Lanes Hotel in Kuala Belait
Fitness center, The Lanes Hotel in Kuala Belait

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8.0

Excellent

422 reviews

422 reviews

Housekeeping7
View6
Shops4
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Pantai Seri Kenangan 1.4 km
Tasek Merimbun Heritage Park 10.9 km
Tutong River 13.9 km
Brunei International Airport 34.7 km
Anduki Airfield 35.7 km
Limbang Airport 39.2 km
Seria Mosque 41.4 km
Oil & Gas Discovery Centre 41.9 km
Billionth Barrel Monument 42.8 km
Brunei Shell Recreation Club 45.8 km

The Lanes Hotel

Simpang 14, Tutong, Kuala Belait, Brunei Darussalam, TA1341 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tutong part of Kuala Belait, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Cheaper than 80% of all properties in Kuala Belait in the last 24 hoursCompared to 10 Kuala Belait properties at Agoda for various dates
Value for money7.9
Location rating8.0

Rooms available at The Lanes Hotel

Junior Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 165 m²/1776 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Superior Queen
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Studio
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 60 m²/646 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Family Suite, 3 Bedrooms
...
  • 3 queen beds
Enter dates to see prices
Superior King Room
...
    Enter dates to see prices
    Deluxe Suite,1 Bedroom
    ...
      Enter dates to see prices
      Deluxe Suite, 1 Bedroom
      ...
      • 1 queen bed
      Enter dates to see prices

      Frequently asked questions

      Does The Lanes Hotel provide shuttle service for getting around?

      For your ease of travel around the city, The Lanes Hotel provides None right at your doorstep making it simple for you to get to places quickly.

      Does The Lanes Hotel offer dry cleaning services?

      Yes! The Lanes Hotel offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

      What are the property's policies for children's bedding at The Lanes Hotel?

      The Lanes Hotel's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      What is the typical rating that past Business travelers' have given to The Lanes Hotel?

      Verified business travelers that have stayed at this property have given The Lanes Hotel an average rating of 8.2. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the average rating that verified Couples' have given to The Lanes Hotel?

      Past couple travelers that have stayed at this property have given The Lanes Hotel an average rating of 8.2. You can look up on more descriptive customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

      What is the typical rating that past Families with young children have given to The Lanes Hotel?

      Verified families with young children that have stayed at this property have given The Lanes Hotel an average rating of 8.1. You can look up more descriptive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that verified Families with older children have given to The Lanes Hotel?

      Verified families with older children that have stayed at this property have given The Lanes Hotel an average rating of 8.1. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      See map

      Explore the neighborhood

      What people love about The Lanes Hotel

      • 10

        Exceptional
        Cleanliness

        "Facilities were perfect and clean."

        Satkar

        |

        June 6, 2023

      • 8.4

        Excellent
        Cleanliness

        "Love the place design and cleanliness"

        Mu'ammar

        |

        January 1, 2023

      • 8

        Very good
        Location

        "The location is quite convenience for someone who has to leave their car overnight at a workshop nearby and have a relax stay at the hotel, many shops nearby;"

        Khairuddin

        |

        July 5, 2023

      Overall rating:

      8

      Excellent
      422 reviews
      Cleanliness
      8.3
      Facilities
      7.9
      Location
      8.0
      Read all reviews >
      What travelers say they love:
      Comfortable bed and spacious room for Deluxe Suite.
      Zatul from Brunei Darussalam
      Family with young children
      More about The Lanes Hotel

      More about The Lanes Hotel

      The Lanes Hotel

      Have a hassle-free trip while enjoying the services and amenities offered by The Lanes Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kuala Belait.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Lanes Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
      Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      Enjoy the services offered at The Lanes Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at The Lanes Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
      In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


      Dining and things to do

      Every morning you can wake up to a delicious free breakfast at The Lanes Hotel. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Lanes Hotel has a selection of cuisine types including halal options.
      Recreational facilities at The Lanes Hotel are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
      Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


      Reasons to stay here

      Get more than you bargain for here, which scores value for money higher than 90% of the city's accommodation.
      Facilities at this hotel are rated higher than 90% of other accommodations in the city.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.9

      Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Filipino
      • Indonesian
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Billiards
      • Fitness center
      • Golf course [on-site]
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • A la carte breakfast
      • BBQ facilities
      • Bottle of water
      • Breakfast [buffet]
      • Breakfast [continental]
      • Breakfast [free]
      • Breakfast service
      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Family room
      • Kids club
      • Kids facilities
      • Kids meal
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      Available in all rooms
      • Accessible by elevator
      • Accessible vanities
      • Adapter
      • Additional toilet
      • Air conditioning
      • Balcony/terrace
      • Closet
      • Clothes rack
      • Coffee/tea maker
      • Desk
      • Electric kettle
      • Fire extinguisher
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • Kitchenette
      • Linens
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Private entrance
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Sofa
      • Soundproofing
      • Streaming service like Netflix
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Walk-in shower
      • Washing machine
      • Wooden/parqueted flooring

      Food and dining

      Breakfast options
      • American
      • Asian
      • Continental
      • Buffet
      Restaurants on site
      Lanes Restaurant
      • Cuisine: American, Local, Malaysian
      • Menu: Buffet, A-la-carte

      Location

      Simpang 14, Tutong, Kuala Belait, Brunei Darussalam, TA1341
      Excellent
      Location

      8

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-in until00:00
      • Check-out from12:00
      • Check-out until12:00
      • Reception open until00:00
      Getting around
      • Airport transfer fee70 SGD
      • Travel time to airport (minutes)35
      Extras
      • Breakfast charge (unless included in room price)0 SGD
      The property
      • Non-smoking rooms/floorsno
      • Number of floors10
      • Number of restaurants1
      • Number of rooms 100
      • Year property opened2018
      • Most recent renovation2018

      Reviews of The Lanes Hotel from real guests

      Provided by verified guests of Agoda
      8.0
      Cleanliness8.3
      Facilities7.9
      Location8.0
      Service8.4
      Value for money7.9
      High score for Kuala Belait
      Rating
      9+ Exceptional (27)
      8-9 Excellent (13)
      7-8 Very Good (22)
      6-7 Good (4)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (11)
      Jun - Aug (35)
      Sep - Nov (15)
      Dec - Feb (17)
      Showing 78 verified guest comments
      1234
      10.0
      Exceptional
      Ahmad from Brunei Darussalam
      Solo traveler
      Deluxe Suite
      Stayed 1 night in July 2022

      decent and affordable hotel”

      Right at the centre of Tutong town. 15-30minutes drive from Bandar Seri Begawan. Shops, supermarket, restaurants, sport complex, beach nearby the hotel. It was very comfortable and peaceful at night during my stay. SkyPool area view is so dope! Definitely a recommended hotel to stay. Cheers!

      Reviewed July 06, 2022

      See room deals

      Dear Mr Ahmad, We are pleased to know that you enjoyed your stay with us! Do let us know if you have any other suggestions. We'd love to hear from you! Best Regards, The Lanes Hotel Team

      Responded August 01, 2022
      The Lanes Hotel
      10.0
      Exceptional
      Siti from Brunei Darussalam
      Family with young children
      Superior Queen
      Stayed 1 night in December 2022

      Good place to stay!”

      Good place to stay, recommend booked on Sunday because there will be jual-jualan infront of Sungai Tutong.

      Reviewed December 27, 2022

      See room deals

      Dear Ms Siti, Thank you for your kind feedback. We are glad you enjoyed your stay with us. We hope to welcome you back in the near future! Till then, take care. Best Regards, The Lanes Hotel Team.

      Responded December 29, 2022
      The Lanes Hotel
      9.6
      Exceptional
      Ahmad from Brunei Darussalam
      Business traveler
      Deluxe Suite
      Stayed 1 night in July 2022

      Tutong district”

      The only hotel in Tutong district surrounded by small shops/supermarket, few restaurants, bakery, chinese kopitiam with a view of Tutong river. A decent cinema, cafe, restaurants, camping gear shop, small skatepark, sports complex, fast foods, pizza hut available nearby the hotel area within 3-5mins drive. Workshops for repairing/modify car parts also in this town. Nightlife in Tutong town is so peaceful and quiet. shops operating hour 8am/9am - 7pm/9pm while restautants operate from 9am/10am-9pm/10pm. BIBD/BAIDURI local ATM's is also available nearby.(visa/mastercard) Hotel have various type of room that is spacious. TV's connected to youtube, Netflix channel, etc. I like a room with a balcony, spacious living room connected to a small kitchen space, cool looking bathroom and bedroom with comfy large bed. closet have their hangers and safety box. Airconditioning is excellent, Wifi is just okay and awesome view of balcony. Reception is so helpfu

      Reviewed August 26, 2022

      See room deals

      Dear Sir, We thank you for the generous feedback and we are glad you enjoyed your room. We hope to welcome you back in the near future. Till then, take care! Best Regards, The Lanes Hotel Team

      Responded September 01, 2022
      The Lanes Hotel
      10.0
      Exceptional
      Aya from Brunei Darussalam
      Family with teens
      Junior Suite
      Stayed 1 night in August 2020

      Feel like I wasn’t in Brunei”

      We stayed there for 1 night at Junior Suite and the experience was superb! The ambience of the hotel reminded me of Bali..However, there was no pipe water in the toilet (we stayed at Junior Suite) which apparently inconvenient especially for my conservative parents. The glass windows were not being cleaned and somehow it spoiled the outside view. The breakfast was delicious, only that we have limited choice given. All in all, we are planning to stay there next time! 😊 You should give it a try and support our local hotel🙏🏻

      Reviewed August 06, 2020

      See room deals

      10.0
      Exceptional
      Hjh from Brunei Darussalam
      Family with young children
      Superior Twin Room
      Stayed 1 night in August 2022

      The lanes hotel ”

      The staff is so friendly, also clean place, I really love the view outside with balcony.

      Reviewed December 18, 2022

      See room deals

      Dear Ms, Thank you for your kind feedback. We are glad you enjoyed your time with us and hope to see you again. Till then, please take care and happy holidays! Best Regards, The Lanes Hotel Team.

      Responded December 21, 2022
      The Lanes Hotel
      10.0
      Exceptional
      MOHAMAD from Brunei Darussalam
      Couple
      Deluxe Suite
      Stayed 1 night in November 2022

      Peace & Tranquility”

      A peaceful escape and a entirely comfortable room facility

      Reviewed December 25, 2022

      See room deals

      Dear Sir, Thank you for your kind feedback! We are glad you enjoyed your stay with us. We hope to welcome you back in the near future. Till then, take care! Best Regards, The Lanes Hotel Team.

      Responded December 27, 2022
      The Lanes Hotel
      10.0
      Exceptional
      Azmi from Brunei Darussalam
      Family with young children
      Deluxe Suite
      Stayed 2 nights in December 2020

      Excellent”

      It was a great stay at the lanes hotel. We were staying at the Deluxe Suite which is complete with a kitchen and a balcony. Dont forget the washing machine also. The price was really affordable. Everything is walking distance only. The only problem is the parking. Hard to find the parking during the peak time.

      Reviewed December 26, 2020

      See room deals

      9.2
      Exceptional
      Ahmad from Brunei Darussalam
      Business traveler
      Deluxe Suite
      Stayed 1 night in August 2022

      The only hotel in Tutong district ”

      My stay was peaceful and relax. For me it would be better if the hotel offer a relaxation spa massage centre. Located at the centre of Tutong town surrounded by minimart, bakery, restaurants, supermarkets, fast food, cinema, local ATM's, hospital and so on. 20-30minutes drive from Bandar seri Begawan. Local beach is 5minutes away from the town. Nightlife in Tutong is just the same as in the city (more or less). Busy in the morning, quiet and peaceful at early night. In-house entertainment of the hotel are by having an awesome top view pool which they call is the "skypool", fitness centre, a pool table in the dine in restaurant, conference room, etc.. My only concern is just as always.., the WiFi.. it is not too slow. It is very, very and very slow. Other than that, the facilities are awesome and the views from the balcony. Hope you guys will enjoy to stay at the place too.

      Reviewed September 03, 2022

      See room deals

      Dear Mr Ahmad, Thank you for the thoughtful and honest feedback. We apologize about the Wi-Fi situation and will do our best to improve it. We hope to welcome you back in the near future. Till then, take care! Best Regards, Michelle

      Responded September 05, 2022
      The Lanes Hotel
      9.6
      Exceptional
      AZRINA from Brunei Darussalam
      Family with young children
      Deluxe Suite
      Stayed 1 night in July 2022

      Very satisfying stay!”

      We enjoy staying at this hotel.. the Deluxe Room is suitable for me and my kids. Very clean, hygiene and recommended!

      Reviewed July 31, 2022

      See room deals

      Dear Ms Azrina, Thank you for your kind feedback! It was a pleasure having you and your kids with us. We hope to welcome you back again in the near future. Till then, stay safe! Best Regards, The Lanes Hotel Team

      Responded August 01, 2022
      The Lanes Hotel
      9.2
      Exceptional
      Vicky from Brunei Darussalam
      Solo traveler
      Superior Twin Room
      Stayed 1 night in November 2022

      1st time and will be back again!”

      I enjoyed my stay at The Lanes ( 2 nights, superior twin room), what I love the most is the quiet atmosphere and how clean the place is. Hopefully there will be improvement in terms of space for parking.

      Reviewed November 14, 2022

      See room deals

      Dear Ms Vicky, Thank you for your kind feedback. We are glad to know that you had a restful stay with us. We have taken note of your comment regarding the parking space and do our best to improve it. We hope to welcome you back in the near future. Till then, take care! Best Regards, The Lanes Hotel Team

      Responded November 16, 2022
      The Lanes Hotel
      10.0
      Exceptional
      Muhammad from Brunei Darussalam
      Family with young children
      Deluxe Suite
      Stayed 1 night in September 2022

      Exceptional”

      Good place to chill and enjoy staycation with family 👍👍

      Reviewed September 10, 2022

      See room deals

      Dear Mr Muhammad, Thank you for the kind feedback. We hope to welcome you back in the near future. Till then, take care! Best Regards, The Lanes Hotel Team

      Responded September 12, 2022
      The Lanes Hotel
      9.2
      Exceptional
      Huzaimi from Brunei Darussalam
      Couple
      Superior Twin Room
      Stayed 1 night in June 2021

      Wonderful Night Stay, Thank You!!!!”

      I feel so satisfied, inside the hotel room was clean and spacious, strategic place with nice view and the price also affordable. Our room was upgraded from twin bedroom to deluxe room with good facilities in the room like kitchenette, fridge, kettle, microwave oven and washing machine. The few downside is no provided carpark, the moldy unused cooking utilities, small range of breakfast to be choosen and the toilet need a little changes, perhaps just an ordinary rainfall shower head instead (the bath tubs in our room was a bit hazard and inconvenient for the elderly person and family with small kids). The rest was almost perfect and will stay here again in nearest future.

      Reviewed July 03, 2021

      See room deals

      10.0
      Exceptional
      josephine from Brunei Darussalam
      Couple
      Superior Queen
      Stayed 1 night in May 2022

      Exceptional”

      wifi is good, view is good. restaurant provides good food

      Reviewed May 16, 2022

      See room deals

      Dear Ms Josephine, Thank you for the kind feedback! We hope to welcome you back to The Lanes Hotel in the near future. Best Regards, The Lanes Hotel Team.

      Responded August 01, 2022
      The Lanes Hotel
      9.2
      Exceptional
      Rahimah from Brunei Darussalam
      Group
      Superior Studio
      Stayed 1 night in November 2022

      The lanes on sunday”

      Stayed at the lanes , check in around 3pm, break awhile then went out and walk to the tutong gerai to buy some food, just walking hehe and then play and swimming. Free gym 24/7. Also breakfast was good! Enjoy my stay here and def will come back in the next future!

      Reviewed November 12, 2022

      See room deals

      Dear Ms Rahimah, Thank you for your kind feedback and we are glad you enjoyed your stay with us! We hope to welcome you again in the near future. Till then, take care! Best Regards, The Lanes Hotel Team

      Responded November 14, 2022
      The Lanes Hotel
      10.0
      Exceptional
      SHAWALLUDIN from Brunei Darussalam
      Family with young children
      Stayed 1 night in May 2021

      Superb Hospitality”

      Clean Room. Staff very friendly n helpfull.. keep it up!! Will return again next time.

      Reviewed May 30, 2021

      See room deals

      9.2
      Exceptional
      Maria from Malaysia
      Family with teens
      Deluxe Suite
      Stayed 2 nights in December 2022

      Exceptional”

      Friendly reception staff Hotel very good n clean Food was good Will come back to stay again

      Reviewed December 22, 2022

      See room deals

      Dear Ms Maria, We are glad that you enjoyed your stay with us and thank you for your kind feedback. We hope to see you again in the near future. Till then, take care! Best Regards, The Lanes Hotel Team.

      Responded December 27, 2022
      The Lanes Hotel
      9.6
      Exceptional
      HAJAH from Brunei Darussalam
      Couple
      Deluxe Suite
      Stayed 1 night in July 2022

      Visit Tutong district”

      Check-in was easy; affordable deposit; great breakfast; superb infinity pool

      Reviewed August 19, 2022

      See room deals

      Dear Madam, Thank you for the generous feedback! We hope to welcome you back in the near future again. Till then, we wish you well and a great weekend ahead! Best Regards, The Lanes Hotel Team

      Responded August 20, 2022
      The Lanes Hotel
      8.8
      Excellent
      Ahmad from Brunei Darussalam
      Business traveler
      Deluxe Suite
      Stayed 1 night in September 2022

      Great hotel to stay in Tutong district”

      Affordable price, comfort room, and so peaceful at night. Most of the staff are helpful and kind. Shops, restaurants, cinema are all nearby.

      Reviewed December 29, 2022

      See room deals

      Dear Mr Ahmad, Thank you for the kind feedback and we are glad you enjoyed your stay with us! We hope to see you again in the near future. Till then, take care! Best Regards, The Lanes Hotel Team.

      Responded December 30, 2022
      The Lanes Hotel
      8.4
      Excellent
      Haji from Brunei Darussalam
      Family with young children
      Superior Twin Room
      Stayed 1 night in July 2022

      Very worth it staying BUT..”

      Ac2ly,i m booking for 2 rooms to stay for A NITE(Superior Twin & Superior Queen). I had called the hotel earlier 1ce my Booked rooms done asked whether they had a CONNECTING DOOR to connect those our 2 rooms,they said NO.so,then i just asked those 2 rooms to be side by side since one of those room just for my Elderly kids staying in & to enhance my little 2 kids easily going in & out of their elder brothers to minggle. So,that time they said to be granted my requests. Un4tunately,during chekin those request cannot be fullfilled due to FULL HOUSE reason.luckily the nice receptionist named as MUIS/Z Very politely in handling my situation that leads to the perfect solution in locating our BOOKED rooms. We r very much thankful & appreciated him. (Big 2 Thumbs 👍🏻👍🏻 Up for u bro) Secondly,this hotel seems like TOTALLY NO WARNNING on charging for the Extra charges such as LATE CHECK OUT,JUST be very careful & alert at least SHARPLY checking out by 12pm. Coz,we NORMALLY stayed in ANY hotels regardless in BRUNEI or outside,the receptionist from the front desk counter will give a call before 12pm or by early 12pm asking whether to continue or checking out by the day.BUT this hotel receptionist will ONLY call to inform we've been charged for the LATE CHECK OUT.so sad lah..so,i asked to talk to their manager on this matter for the consideration to waive the charge. Luckily,don't know whether the man(as i'd asked to talked to the manger) who called us back after a while told me that NO EXTRA CHARGED to us ONLY till by 1pm to check out.. Also very much thankful to him for the consideration. BUT pls indicate or HIGHLIGHT that CHECK OUT time by 12.01pm will be charged extra charge.so that the customers will really alert n get aware to check out in time.

      Reviewed July 16, 2022

      See room deals

      8.8
      Excellent
      qaisara from Brunei Darussalam
      Family with young children
      Deluxe Suite
      Stayed 1 night in August 2022

      Nice place for stay with family”

      1)Room=Satisfy ✅️ (please provide extra pillow) (Please put a manual/instruction for the washing machine) 2)Breakfast= not at the best❎️.for a hotel like this you should do more better 3)swimming pool= ✅️ with a nice view of Tutong River/town 4) Area : Shops,Laundry,Tutong waterfront

      Reviewed August 29, 2022

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      Dear Madam We thank you for the honest feedback. We will take actions to improve our services to ensure you a better experience. We hope to welcome you back in the near future. Till then, take care! Best Regards, The Lanes Hotel Team

      Responded September 01, 2022
      The Lanes Hotel
      1234
      This is a popular property. Don't miss out!

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