Travelling to Hong Kong SAR, China? Read all updated requirements before you book.
Exterior view, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
N2 Grand Room - View, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
Exterior view, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
Lobby, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
Interior view, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
Interior view, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong
Swimming pool, The Murray, Hong Kong, a Niccolo Hotel in Hong Kong

Removed from saved list

8.9

Excellent

2,044 reviews

2,044 reviews

Housekeeping14
Breakfast11
View8
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Government Publications Office
60 m
St John’s Cathedral
80 m
Hong Kong Squash Centre
80 m
Chun Yeung Street
120 m
Cheung Chau Island
120 m
Popular landmarks
Victoria Peak (The Peak)
1.3 km
Hong Kong Skyline
2.0 km
Tsim Sha Tsui East
2.5 km
Victoria Harbour
2.6 km
Ocean Park Thrill Mountain
5.0 km
Closest landmarks
Consulate of Belgium
110 m
Cheung Kong Park Car Park
120 m
Chris Rowthorn Tours Hong Kong
120 m
Consulate of the United States
150 m
Consulate of Barbados
170 m

The Murray, Hong Kong, a Niccolo Hotel

22 Cotton Tree Drive, Hong Kong Central, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hong Kong Central, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

60 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.6
Distance to city center1 km
Location rating8.5
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport25.1 km

Rooms available at The Murray, Hong Kong, a Niccolo Hotel

Signature Suite
...
  • Room size: 75 m²/807 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Explorer Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
N3 Grand Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
N1 Deluxe Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Room with Cassia Lounge
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room with Cassia Lounge
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
N2 Grand Room
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
N3 Grand Deluxe Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Indulgence Package - Superior Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does The Murray, Hong Kong, a Niccolo Hotel have a swimming pool?

While relaxing at The Murray, Hong Kong, a Niccolo Hotel, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

Does The Murray, Hong Kong, a Niccolo Hotel offer spa services?

You can benefit from your stay at The Murray, Hong Kong, a Niccolo Hotel a lot more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.

Is car parking available at The Murray, Hong Kong, a Niccolo Hotel?

The Murray, Hong Kong, a Niccolo Hotel has car park charges applied for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does The Murray, Hong Kong, a Niccolo Hotel offer an option for contactless check-in and check-out?

At The Murray, Hong Kong, a Niccolo Hotel, guest visitors can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

Is The Murray, Hong Kong, a Niccolo Hotel pet-friendly?

The Murray, Hong Kong, a Niccolo Hotel permits pets including dogs and cats onto this property with additional fee applied. In addition, pets may not be left unattended at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

At what time of the year is The Murray, Hong Kong, a Niccolo Hotel most popular?

The Murray, Hong Kong, a Niccolo Hotel's most popular month where verified tourists have stayed the most is in August.

What do visitors like most about The Murray, Hong Kong, a Niccolo Hotel?

Verified guests that stayed at The Murray, Hong Kong, a Niccolo Hotel have given this property a rating of 9.375 for its remarkable cleanliness as the major highlight for their stay.

What is the average rating that past Business travelers' have given to The Murray, Hong Kong, a Niccolo Hotel?

Verified business travelers that have stayed at this property have given The Murray, Hong Kong, a Niccolo Hotel an average rating of 9.1. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to The Murray, Hong Kong, a Niccolo Hotel?

Verified couple travelers that have stayed at this property have given The Murray, Hong Kong, a Niccolo Hotel an average rating of 9.0. You can look up on more detailed customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to The Murray, Hong Kong, a Niccolo Hotel?

Past families with young children that have stayed at this property have given The Murray, Hong Kong, a Niccolo Hotel an average rating of 8.7. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to The Murray, Hong Kong, a Niccolo Hotel?

The nearest train, metro, or bus station is 分域街 Fenwick Street, 1027.35 m away from The Murray, Hong Kong, a Niccolo Hotel.

What time is check-in and check-out at The Murray, Hong Kong, a Niccolo Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about The Murray, Hong Kong, a Niccolo Hotel

  • 10

    Exceptional
    Cleanliness

    "Comfortable & clean room, great food, Perfect location."

    Chan

    |

    January 3, 2023

  • 9.6

    Exceptional
    Staff 

    "Clean, nice staff and good food."

    Chung

    |

    December 4, 2022

  • 7.2

    Very good
    Location

    "Hardware was great - location, room, interior design, etc."

    Jessica

    |

    February 22, 2023

Property ranking|Compared to 1,021 Hong Kong properties
See all rankings
Cleanliness score
9.4/10
Service score
9.3/10
Couples review score
8.9/10
Overall score
8.9/10
Better than
99
%
of Hong Kong properties
Better than
98
%
of Hong Kong properties
Better than
98
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Overall rating:

8.9

Excellent
2,044 reviews
Cleanliness
9.4
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
Amazing hotel, with superb location, staff and delicious bre...
Grazina from Lithuania
Group
More about The Murray, Hong Kong, a Niccolo Hotel

More about The Murray, Hong Kong, a Niccolo Hotel

The Murray, Hong Kong, a Niccolo Hotel

Get the most from an urban escape in Hong Kong when you book a room at The Murray, Hong Kong, a Niccolo Hotel. Located right in the city center, The Murray, Hong Kong, a Niccolo Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! The Murray, Hong Kong, a Niccolo Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.2 km from the Victoria Peak (The Peak).
At The Murray, Hong Kong, a Niccolo Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by The Murray, Hong Kong, a Niccolo Hotel makes it easy to plan your day trips, sightseeing, and more around Hong Kong. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Murray, Hong Kong, a Niccolo Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at The Murray, Hong Kong, a Niccolo Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Murray, Hong Kong, a Niccolo Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Murray, Hong Kong, a Niccolo Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at The Murray, Hong Kong, a Niccolo Hotel, with their exclusive service.
Apart from amenities and services, The Murray, Hong Kong, a Niccolo Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Facilities at this hotel are rated higher than 98% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 98% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

8 mentions

Swimming Pool

6 mentions

Housekeeping

4 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pajamas
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Popinjays
  • Cuisine: European
The Tai Pan
  • Cuisine: Asian, Australian

Location

22 Cotton Tree Drive, Hong Kong Central, Hong Kong, Hong Kong SAR, China
Excellent
Location

8.5

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    25.1 km
  • Shenzhen Bao'an International Airport (SZX) - China
    53.4 km
Public transportation
  • Peak Tram
    80 m
  • 美利道 Murray Road
    250 m
Hospital or clinic
  • Dr Benjamin Chow. Orthopaedic
    320 m
Shopping
  • Ladies Market
    4.6 km
Convenience store
  • Circle K
    460 m
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • Victoria Peak (The Peak)
    1.3 km
  • Hong Kong Skyline
    2.0 km
  • Tsim Sha Tsui East
    2.5 km
  • Victoria Harbour
    2.6 km
  • Ocean Park Thrill Mountain
    5.0 km
  • Nan Lian Garden
    8.2 km
  • Hong Kong Disneyland
    12.8 km
  • Lantau Island
    22.5 km
  • Ngong Ping 360
    22.9 km
  • Tian Tan Buddha (Big Buddha)
    26.4 km
Nearby landmarks
  • Government Publications Office
    60 m
  • St John’s Cathedral
    80 m
  • Peak Tram
    80 m
  • Hong Kong Squash Centre
    80 m
  • Consulate of Belgium
    110 m
  • Cheung Kong Park Car Park
    120 m
  • Chun Yeung Street
    120 m
  • Cheung Chau Island
    120 m
  • High West Peak
    120 m
  • Chris Rowthorn Tours Hong Kong
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The credit card used for the reservation must be presented during check-in.
  • Pets (maximum of two dogs or cats) are allowed for an additional charge of HKD 1000 per night per pet for overnight stays.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)365 HKD
  • Daily Internet/Wi-Fi fee0 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of floors25
  • Number of restaurants3
  • Number of rooms 336
  • Year property opened2017
Parking
  • Daily parking fee700 HKD

Property announcements

Room rates are for accommodation purposes only. Special packages are available for events, tea ceremonies and weddings. Please contact hotel directly for further enquiry.

Extra bed is only available for Deluxe room or above with supplement charge HKD 770 net.

Reviews of The Murray, Hong Kong, a Niccolo Hotel from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.4
Facilities8.9
Location8.5
Service9.3
Value for money8.6
High score for Hong Kong
Rating
9+ Exceptional (147)
8-9 Excellent (37)
7-8 Very Good (29)
6-7 Good (8)
<6 Below Expectation (23)
Time of the year
Mar - May (32)
Jun - Aug (84)
Sep - Nov (52)
Dec - Feb (76)

Show reviews that mention 

Showing 244 verified guest comments
12345
10.0
Exceptional
CHI from Hong Kong SAR, China
Couple
N3 Grand Deluxe Room
Stayed 2 nights in August 2022

Good location, great service and clean hotel”

The location is good as it is located 10-15mins walk from MTR station and accessible to shopping mall with lots of shops and restaurants. We do not need to wait for long for check in and there are many lifts. However, it still takes long time to wait for the lifts. My room is just next to the lifts lobby, however, it would not be too noisy as the sound proof is alright for the room. It is a pet friendly Hotel and I saw many hotel guests bring their dogs to this hotel or around restaurant . It would be good for dogs lover. The Tv provide lots of channels and also on-demand movie for free, these movies are quite new and it is good for movie fans. Overall, I would recommend this hotel to my friend.

Reviewed August 29, 2022

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Dear chi, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded August 29, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Chan from Hong Kong SAR, China
Couple
N2 Grand Room
Stayed 2 nights in December 2022

Incredible service and an enjoyable stay.”

Would definitely be back again! Staffs are helpful and really polite. Comfortable & clean room, great food, Perfect location. Just love everything.

Reviewed January 04, 2023

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Dear Chan, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded January 04, 2023
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Vera from Hong Kong SAR, China
Couple
N2 Grand Room
Stayed 1 night in September 2022

Nice hotel for value”

Friend and I thought it was a little pricy before we checked in. But it was holiday so we wanted to treat ourselves. When we entered the room tho, we both agreed it’s totally good for the price. The location is prime close to Central, yet gives a sense of intimacy and getaway. We felt like we were on vacation in a foreign city. The room is super large for the price, even comparing to some 2-tier hotels in the city., which charges high price for a room this large. The services and staff are great. Room is sparkly clean, and view of the garden was wonderful. Also we had tea at popinjay, which has a nice balcony. Lovely hotel.

Reviewed September 30, 2022

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Dear Vera, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded October 06, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Philip from Malaysia
Couple
Superior Room
Stayed 2 nights in September 2022

Marriage hotel”

Amazing service, amazing view and amazing room. Upgraded to the Grand room which was worth it. If you are getting married at cotton tree drive registry, definitely worth while to get this room as I did. Service provided is above expectation as they are thoughtful and considerate in observing your needs to reduce any marriage organization stress. The quality and size of the room is great.

Reviewed September 28, 2022

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Dear Philip, Thank you very much for your continued support and share your feedback with us. Delighted to read that the numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Desmond Li Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded September 28, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Shiu from United States
Couple
N2 Grand Room
Stayed 1 night in September 2022

great staycation option! ”

Hotel was well worth the price! Staff were very friendly, room was large and most importantly it was CLEAN! Would highly recommend. Location was also great, 1 minute walk to Hong Kong park. Food was also good, with amazing views of the Hong Kong skyline.

Reviewed September 26, 2022

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Dear Shiu, Thank you very much for your continued support and share your feedback with us. Delighted to read that the numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Keith Hui Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded September 27, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
POON from Hong Kong SAR, China
Family with young children
Superior Room
Stayed 8 nights in July 2021

Highly recommend for its excellent services and facitilies”

We stayed for 8 days for renovation purpose and had a wonderful stay. The staffs are attentive, considerate, helpful and would initiate, e.g. housekeeping lady would suggest to bring me a baby stool when she saw that I put the bin upside down to act as a stool for my toddler, someone would bring a stool to my friend's side when she noticed that she put her bag on the floor, someone would come to me and offered me tea when I went outside to sit at the outdoor bench; the pool is easy to book and not packed, I feel very catered to and well serviced. They also have different kid activities such as playroom, slime making, painting, excellent for parents!

Reviewed August 09, 2021

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Dear Poon Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. Our team is happy to see your kind words and we look forward to welcoming you again soon. Regards, Don Wong Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded August 31, 2021
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Nicole from Hong Kong SAR, China
Couple
N2 Grand Room
Stayed 1 night in February 2022

Lovely experience”

Room was beautiful, staff was very helpful (we left something small in the room and they helped us find it), enjoyed the free wine-tasting - overall lovely stay

Reviewed January 06, 2023

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Dear Nicole, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded January 07, 2023
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
kannan from United States
Family with young children
N1 Deluxe Room
Stayed 1 night in August 2022

Modern designed ”

Overall it was a great stay, although the check in line was super long. Most guests brought their pets over, but the room was definitely clean. Love the design of their magic mirror, great staff too. It’s a bit inconvenient you have to get your own delivery from the lobby, especially for families with young children. Except that, it’s a pleasant stay!

Reviewed October 05, 2022

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Dear kannan, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded October 06, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Chung from Hong Kong SAR, China
Family with teens
N2 Grand Room
Stayed 1 night in October 2022

Good location”

You can have a walk about 10 mins to Central or Admiralty to have shopping or nice restaurant. Two famous park next to Hotel. Just 5mins walking can reach peak station.

Reviewed October 31, 2022

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Dear Chung, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded November 02, 2022
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Chung from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in November 2022

Very very good experience ”

Prefect hotel for wedding. My friend, family and I was really happy to stay in the Murray. Clean, nice staff and good food. I highly recommend it to anyone who wants to go there. Miss Karen Wong, she is the best staff. She is so friendly and helped us a lot. Can’t wait to come again.

Reviewed December 04, 2022

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Dear Chung, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially Karen left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded December 04, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Kit from Hong Kong SAR, China
Family with teens
Signature Suite
Stayed 2 nights in December 2020

Comfortable and spacious room with very friendly and helpful staff!”

A very enjoyable Christmas staycation. The hotel staff offered a special food credit package of HKD1000 for HKD1500 equivalent credit that can be used at hotel restaurants and in-room dinning. For the government enforced social distancing rules, it is best to do in-room dinner with great offers like this. Great food quality, both for the in-room dinning and the semi-buffet breakfast at Tai Pan and Garen Lounge. Will come back again!

Reviewed December 26, 2020

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Dear Kit, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Christopher Tsang Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded May 31, 2021
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
WAI from Hong Kong SAR, China
Family with young children
Superior Room
Stayed 2 nights in August 2022

A Family Staycation Ideal Place”

Great premise with historical element. Professional staff offering meticulous service. Cosy well decorated restaurants offering great gastronomic experience since breakfast time at the start of a day. Hong Kong Park and parking facilities nearby within walking convenience. Choices of in-house movie entertainment without additional charge. Overall ... deserve high recommendation.

Reviewed November 26, 2022

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Dear WAI, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded December 02, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Kattie from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in December 2022

Warm xmas gift ”

The Christmas cookies and gift at the door surprised us!

Reviewed January 09, 2023

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Dear Kattie, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Keith Hui Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded January 11, 2023
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Hidetaka from Hong Kong SAR, China
Couple
N1 Deluxe Room
Stayed 1 night in August 2022

Amazing hotel ”

All the facilities and services are top class. Definitely can say the Murray is one of the top hotels in HK and can provide you delightful stay.

Reviewed August 15, 2022

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Dear Hidetaka, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded August 16, 2022
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Ho from Hong Kong SAR, China
Couple
Explorer Suite
Stayed 2 nights in October 2020

Staffs are helpful despite the chaotic checkin”

First of all, the hotel staffs are nice and helpful. All of them are very nice to our dog. However, checkin was a bit hectic despite having approximately 10 staffs helping guests to check in at the counters. We arrived to check in at 3pm and waited roughly an hour to be served. By 4ish, we had all the paperwork signed, but the staff told us our room was being cleaned. They then offered us free drinks at their rooftop bar while we waited another hour to get our room. Overall, we appreciated their arrangement, although I would very much like to have our room sooner, BUT to be fair I guess many five stars hotels in town also have the same checkin issue due to this long weekend holidays and staycation offers.

Reviewed October 03, 2020

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Dear Ho, Greetings from The Murray, Hong Kong! We are pleased to learn about your experience during your visit to The Murray. Thank you for sharing your thoughts and we hope to have the opportunity to serve you again. Dean Dimitriou Hotel Manager The Murray, Hong Kong, a Niccolo Hotel

Responded November 12, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
Wai from Hong Kong SAR, China
Couple
N2 Grand Room
Stayed 1 night in November 2022

Passionate employees”

They welcome us sincerely and even spot it is the birthday and gave us a birthday cake

Reviewed November 29, 2022

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Dear Wai, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded December 02, 2022
The Murray, Hong Kong, a Niccolo Hotel
9.6
Exceptional
Chan from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in August 2022

Worth the money”

A small hotel but it’s quite nice to have a getaway with my love one here. The room is pretty clean and tidy. I like the choices of pillow offered, however, the swimming pool is quite small. The quality of food is great!

Reviewed August 18, 2022

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Dear Chan, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded August 19, 2022
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
sin from Hong Kong SAR, China
Couple
Superior Room
Stayed 2 nights in October 2019

Beyond 6 stars stay ”

The service was beyond 6 stars. First, there's a very high quality chocolate cake in the room to welcome us. Second, they helped me iron my wedding dress in a professional way as they ran out of steamer for guests. Third, they helped me ship back one of my wedding dresses professionally. All the staff was super welcoming with smile and politeness. This is beyond any 5 stars hotel I have been to. First time I have such high rating to a hotel stay!

Reviewed January 10, 2020

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Dear Sin, Greetings from The Murray, Hong Kong! Thank you for sharing such comprehensive feedback on your recent stay with us. We are delighted to hear that numerous touchpoints left such a memorable impression on your recent stay with us! We all very much look forward to welcoming you back again in the near future. Kind regards, Caden Kim Assistant Front Office Manager

Responded January 13, 2020
The Murray, Hong Kong, a Niccolo Hotel
10.0
Exceptional
YAN from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in December 2022

Great location hotel ”

Located at heart of central , CBD area of Hong Kong

Reviewed December 25, 2022

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Dear Yan, Greetings from The Murray, Hong Kong. Thank you for taking the time to share your review. We are delighted to read that you have explored the area and found us. We look forward to welcoming you again soon. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded December 28, 2022
The Murray, Hong Kong, a Niccolo Hotel
9.2
Exceptional
Ka from Hong Kong SAR, China
Family with young children
N1 Deluxe Room
Stayed 1 night in July 2022

Superb stay, excellent hospitality ”

We were greeted by friendly doormen and helpful front desk when we arrived. The room was stunning, spacious, modern and clean with a view of Central. We ordered in room dining for lunch, food arrived within 45 mins and was still lovely and warm. Fantastic service from the Popinjays team, food was good value and a special shout out to Grace. We were very well taken care of by the team at both dinner and breakfast service. Overall we had a good time staying at The Murray, staffs were friendly, helpful and very kind to kids. We will definitely visit again soon.

Reviewed July 25, 2022

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Dear Ka, Thank you very much for your continued support and share your feedback with us. Delighted to read that numerous touchpoints of your stay, especially Grace and the team left such a memorable impression! We do our utmost to ensure our guests have a memorable stay and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, Donald Hung Guest Relations Manager The Murray, Hong Kong, a Niccolo Hotel

Responded July 25, 2022
The Murray, Hong Kong, a Niccolo Hotel
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