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The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
The Peninsula Manila
The Peninsula Manila

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9.1

Exceptional

5,662 reviews

5,662 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Gabriela Silang Monument

70 m

Makati Downtown

90 m

Filipinas Heritage Library

130 m

Ayala Museum

220 m

Galleria Nicolas

290 m

Popular landmarks
Robinsons Place Manila

5.0 km

Rizal Park

5.8 km

National Museum

5.9 km

Manila Ocean Park

6.3 km

Fort Santiago

6.5 km

Closest landmarks
Gabriela Silang Parking

100 m

Conway's Bar

110 m

6750 Car Park

170 m

Makati Stock Exchange

180 m

The Link Car Park

220 m

The Peninsula Manila

Corner of Ayala and Makati Avenues, Makati, Manila, Philippines, 1226 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Manila

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. Unvaccinated guests and children are not permitted. <BR> Stay Safe - the hotel contact tracing system must be accomplished by all guests. <BR> In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas. <BR> As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.8
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.8 km

Rooms available at The Peninsula Manila

Exceptional
Room comfort & quality

9.1

Superior King Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 88 m²/947 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Grand Deluxe King Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Suite Twin
...
  • Bathtub
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Suite
...
  • Room size: 93 m²/1001 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Peninsula Welcome Staycation (with Antigen Test)- Deluxe Room
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Peninsula Manila have a hot tub?

A hot tub is one of the facilities available at The Peninsula Manila.

What time is check-in and check-out at The Peninsula Manila?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Peninsula Manila?

The Peninsula Manila is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2935 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Peninsula Manila also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Peninsula Manila has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Peninsula Manila?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Peninsula Manila. There's an additional charge of 1623 PHP for adults and 860 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Peninsula Manila?

The Peninsula Manila features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Peninsula Manila?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Peninsula Manila. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at The Peninsula Manila?

On-site venues and convenient event services make The Peninsula Manila an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Peninsula Manila?

The Peninsula Manila does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Peninsula Manila?

The closest train, metro, or bus station to The Peninsula Manila is Ayala MRT Station, 700 m away.

What restaurants are nearby The Peninsula Manila?

The Peninsula Manila’s neighborhood is Makati which includes popular restaurants such as Sage Bespoke Grill, Korean BBQ Express and Shang Palace.

What popular shopping places are close to The Peninsula Manila?

The Peninsula Manila is located in Makati area which features shopping places such as Landmark Department Store - Makati, The Landmark Department Store and Glorietta.

What are popular attractions near The Peninsula Manila?

The Peninsula Manila’s location in the Makati neighborhood makes it close to famous attractions including Gabriela Silang Monument, Ayala Museum and Galleria Nicolas.

What popular natural sightseeing spots are close to The Peninsula Manila?

The Peninsula Manila’s nearby natural sights include Sample1 located in the same Makati area.

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Explore the neighborhood

What people love about The Peninsula Manila

  • 10

    Exceptional
    Cleanliness

    "Hotel housekeeping did a great jobs in keeping the rooms clean and comfortable."

    MARIA

    |

    September 23, 2022

  • 10

    Exceptional
    Location

    "Located at Makati, very safe, and nice elegant hotel."

    kim

    |

    September 22, 2022

  • 8

    Very good
    Location

    "Location perfect if you like to stay, around Makati yes I will be back next year, thank you Peninsula for a great perfect stay lovely."

    Merlyn

    |

    September 21, 2022

Overall rating:

9.1

Exceptional
5,662 reviews
Cleanliness
9.4
Facilities
9.1
Location
9.3
Read all reviews >
What travelers say they love:
We regularly book our staycation here
Maria from Philippines
Family with older children
More about The Peninsula Manila

More about The Peninsula Manila

The Peninsula Manila

Get the most from an urban escape in Manila when you book a room at The Peninsula Manila. Located right in the city center, The Peninsula Manila saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At The Peninsula Manila, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Manila even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at The Peninsula Manila thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Peninsula Manila are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Peninsula Manila even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Peninsula Manila begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, The Peninsula Manila goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, salon and spa. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

153 mentions

Food & Dining

92 mentions

Swimming Pool

80 mentions

Housekeeping

62 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Danish
  • Dutch
  • Filipino
  • French
  • German
  • Japanese
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Escolta

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Spices

  • Cuisine: Asian

Old Manila

  • Cuisine: French, Local, Grill/BBQ

The Lobby

  • Cuisine: International

The Bar

  • Cuisine: International

Salon de Ning

  • Cuisine: International

The Pool Bar

  • Cuisine: International

The Peninsula Boutique

  • Cuisine: International
Location
Corner of Ayala and Makati Avenues, Makati, Manila, Philippines, 1226
Exceptional
Location

9.3

Airports

  • Ninoy Aquino International Airport (MNL)
    4.8 km 17 min drive
  • Subic Bay International Airport (SFS)
    84.2 km

Public transportation

  • Ayala MRT Station
    710 m
  • Dela Rosa Street
    900 m

Hospital or clinic

  • UHS Essential Health Philippines Inc.
    420 m

Shopping

  • Robinsons Place Manila
    5.0 km

Convenience store

  • Ministop
    270 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.0 km
  • Rizal Park
    5.8 km
  • National Museum
    5.9 km
  • Manila Ocean Park
    6.3 km
  • Fort Santiago
    6.5 km
  • San Agustin Church
    6.5 km
  • Quiapo Church
    6.6 km
  • Casa Manila
    6.6 km
  • Manila Cathedral
    6.9 km
  • Intramuros
    7.1 km

Nearby landmarks

  • Gabriela Silang Monument
    70 m
  • Makati Downtown
    90 m
  • Gabriela Silang Parking
    100 m
  • Conway's Bar
    110 m
  • Filipinas Heritage Library
    130 m
  • 6750 Car Park
    170 m
  • Makati Stock Exchange
    180 m
  • The Link Car Park
    220 m
  • Ayala Museum
    220 m
  • 6750 Steel Carpark
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2935 PHP

Extras

  • Breakfast charge (unless included in room price)1623 PHP

The property

  • Number of floors11
  • Number of restaurants3
  • Number of rooms 351
  • Room voltage220
  • Year property opened1976
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information. Unvaccinated guests and children are not permitted.
Stay Safe - the hotel contact tracing system must be accomplished by all guests.
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Reviews of The Peninsula Manila from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.4
Facilities9.1
Location9.3
Room comfort and quality9.1
Service9.3
Value for money8.8
High score for Manila
Rating
9+ Exceptional (1,288)
8-9 Excellent (338)
7-8 Very Good (244)
6-7 Good (50)
<6 Below Expectation (81)
Time of the year
Mar - May (425)
Jun - Aug (575)
Sep - Nov (456)
Dec - Feb (545)
All guests (3,967)
All room types
All languages

Show reviews that mention 

Showing 2,001 verified guest comments
12345
10.0
Exceptional
Bernadette from Philippines
Family with young children
Deluxe King Room
Stayed 1 night in November 2021

Still excellent and even better after all these years!”

Haven't stayed at the Pen in over a decade, but it was the best choice for our 1st family staycation since this pandemic started! The hotel is still beautiful, well-maintained, and most importantly clean! We felt comfortable venturing out into the world with our little kids, as we were confident that the staff were committed to our safety. Of course, they cannot control the actions of other guests so it's still best to be careful to make sure you & your family are protected whenever you are moving about in the hotel - that's really your personal responsibility already & reflective of your own self-discipline to follow health protocols. We actually decided to extend our stay and booked another night with the hotel directly, in order to maximize our time there. Overall, we were happy, we felt relaxed & grateful to have been able to spend some quality time as a family outside our home. A wonderful and memorable weekend staycation indeed! Thank you to all the staff for their superb service & the great work they do - especially Front Office Manager & Housekeeping OIC, Francis, for ensuring our comfort all throughout!

Reviewed November 22, 2021

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Dear Bernadette, Thank you for the 5-star rating and the lovely review of your recent stay with us here at The Peninsula Manila. We appreciate the time you took to share your feedback with us as it is only through affirmative action such as yours that we know we are doing some things right. We will also make it a point to share you kind words with our Front Office Manager, as well as Francis. We all look forward to your next visit to our hotel. Happy Holidays and please continue to stay safe! Regards, Masahisa Oba General Manager The Peninsula Manila

Responded December 23, 2021
The Peninsula Manila
10.0
Exceptional
Eugene from United States
Solo traveler
Stayed 4 nights in January 2020

Highly recommended”

Very beautiful hotel. Staff is warm, friendly, and attentive from the moment you step into the hotel. I booked three rooms and all three were very comfortable and clean. Bathrooms have strong water pressure and Oscar De La Renta toiletries. Guests are provided with two complimentary bottles of water each day in their rooms. I dined in the lobby and at the Escolta. Food is excellent. If you have the buffet breakfast at the Escolta, give yourself enough time to eat and don't rush, or you will not get your money's worth and enjoy the wonderful selection of food available. Fitness center is open 24 hours, and has complimentary towels and bottled water at every station. I worked out at 5:00 am everyday that I was there. If you wish, they will provide you with a complimentary personal trainer to coach you during your workouts. Located across the Makati Commercial Center, you can easily walk to the various malls and many restaurants. I highly recommend the Peninsula Manila.

Reviewed January 12, 2020

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Dear Eugene, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded February 27, 2020
The Peninsula Manila
10.0
Exceptional
JEROME from Australia
Couple
Superior King Room
Stayed 1 night in January 2019

Excellent Facilities and Service”

I would strongly recommend the Peninsula Manila Hotel for its location, facilities and for its service excellence. I have known the so called Manila Pen for over 30 years and I am so glad that it has continued to keep its 5 star quality rating. The moment we have entered the lobby we were greeted by courteous staff, check in was easy and wow! The ambience is really a 5 star!!! As we have entered our room, we have smelled the scent of cleanliness and it’s the only hotel I’ve known to do two housekeeping (morning and night) housekeeping by very nice, cheerful and helpful housekeepers. It has all the facilities that one needs under one roof! The food was superb with a selection on where to dine. My husband and I enjoyed most the Salon de Ning with the live band which also allowed its guests

Reviewed January 10, 2019

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Dear Jerome, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded January 23, 2019
The Peninsula Manila
10.0
Exceptional
PHILLIP from Philippines
Couple
Superior Room
Stayed 2 nights in October 2021

Perfects score from accomodation to staff!”

What I liked most about this place is the staff, from the moment you enter, to the accommodation till the day you leave they wear pleasant smiles and are ready to help you with almost anything you need. The place looks neat, is clean and the hotel follows protocols, that way I know I am safe in my staycation. Food is also superb! Free breakfast is served 5 minutes after you take a seat, you dont have to wait for too long especially if you are running late from appointments. Pool and gym also are very neat and well maintained. Looking forward to stay here again when I get back to Manila.

Reviewed November 03, 2021

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Dear Phillip, Thank you for your kinds words and very incisive review of your recent stay with us. It is only through such valuable feedback that we know that we are doing something right and it means the world to our team who always keep the health and well-being of guests such as yourself in mind. We will make sure that our team hears of it. Please continue to stay safe and healthy and we look forward to welcoming you back to The Peninsula Manila. Regards, Masahisa Oba General Manager The Peninsula Manila

Responded December 06, 2021
The Peninsula Manila
10.0
Exceptional
Danny from Netherlands
Family with young children
Stayed 2 nights in April 2019

Great hotel, perfect location”

One of the older, but very well maintained, hotels in Makati. You get a nice feeling of grandeur and sophistication once you enter the lobby. Room was clean and spacious. Location is great. The shopping area of Makati, with Greenbelt, Glorietta and SM is just across the street. While the restaurant was good it's nice to know you can always go there for other choices. Except on Good Friday (one of the days we were there) cause then almost everything is closed. Hotel facilities were open of course and the restaurant served us a great meal.

Reviewed June 06, 2019

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Dear Danny, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded June 09, 2019
The Peninsula Manila
10.0
Exceptional
MN from Philippines
Couple
Superior King Room
Stayed 1 night in April 2019

Excellent Service”

The hotel is very beautiful and elegant. I really like how the main lobby looks like and its very inviting. The staff greets you with a smile and are always ready to assist you. We might have been a little bit under-dressed when we checked-in because it was just a last minute decision, but the staff still asked if we need any assistance. Thumbs up to the guy at the front desk who was assisting in the queues (forgot his name) and Gio (the one who checked us in). The breakfast buffet was delicious, a lot of choices. Also, had some light snacks at the lobby. The pool is nice as well. The location of it might be a little inconvenient especially if your room is on the other side of the hotel. You have to walk across the main lobby to get to the pool. I'm not sure if there was another way but it was the only direction that was given to me. However, it was still an amazing stay. Highly recommended!

Reviewed April 30, 2019

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Dear MN, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded May 08, 2019
The Peninsula Manila
10.0
Exceptional
Michelle from Philippines
Family with young children
Deluxe Twin Room
Stayed 1 night in August 2019

all good”

wasn’t a smooth check in- we booked 3 rooms (my brother’s wedding reception was at the pen) & they gave us an occupied room 😕 waited on the 6th flr seating area for 10mins + to get checked in, i called the concierge & the manager went to meet us who apologized. it was a smooth 2 day stay, although she said that after investigation, my brother did not check in all 3 rooms, hence the mix up. spoke with my brother who said otherwise. hmmm.. didn’t get the chance to speak with the manager again (won’t mention her name) but the rest of the staff were amazing! room service people were great! jm from the front desk was superb! 5 stars for him! your staff overshadowed the bad experience with the check in. maybe they’ll send in my room a dark chocolate next time.

Reviewed August 19, 2019

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Dear Michelle, I would like to thank you for taking the time to share your review with us on Agoda. As much as I am glad to hear that you enjoyed the service and staff at The Peninsula Manila, I am disappointed to learn about the impression that you had received during your stay with us. We sincerely apologize for the unfortunate incidents which we are addressing with the respective departments. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope you will allow us another opportunity to demonstrate The Peninsula hospitality you have come to expect in our hotel. Warm Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded August 26, 2019
The Peninsula Manila
10.0
Exceptional
W from United States
Solo traveler
Stayed 1 night in February 2020

What service!”

When I checked in the staff said "welcome back Mr. Captain". I said, "Welcome back? You have a good memory!" He said "Yes sir, it's been um, 13 years. Welcome back." Wow, great start. It had been 13 years for a reason; the rooms got tired and awful, following that tank that entered the lobby. It was a musty sop living off it's name. Not any more. The recently completed renovation has buttoned up this grand dame and if you get lucky you will find a decent rate. Comfortable gym and pool area but the lobby is where you will find the local action in an iconic Makati interior space. Pay attention at check in, I didn't know my rate included breakfast and don't recall being informed and I was too cheap so ordered coffee only. Total bill, 100 pesos (tip only), breakfast included sir.

Reviewed February 29, 2020

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Dear W, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our service and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded March 02, 2020
The Peninsula Manila
10.0
Exceptional
Simon from United Kingdom
Couple
Stayed 2 nights in March 2020

Absolutely superb”

We booked a room with gallery access. The reception did not agree at first but then allowed us access (whilst dongrading the type of room!!!!!). Splendid room, well maintained, clean, great linen and towels. Plenty of water. The gallery lounge was quite an experience. Great food and the most attentive and willing service. No negatives whatsoever, we thoroughly enjoyed it and would return.

Reviewed April 07, 2020

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Dear Simon, Thank you for your excellent feedback from your recent stay at The Peninsula Manila. We appreciate the time you took to share your feedback with us and it is a pleasure to know that you fully enjoyed your stay especially the refreshed rooms and amenities as well as The Gallery Club Lounge experience. Please be assured that I have raised your review with our management team as we continue to strive for the highest service standards. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded December 07, 2020
The Peninsula Manila
10.0
Exceptional
Elvira from Dominican Republic
Family with teens
Premier Suite
Stayed 4 nights in February 2019

Old world style comforts”

I love love Pen as it is called by the locals. Mostly the personnel make it great. A lot is written about how the rooms are showing its age!! Thats ridiculous. Would you say Versailles is showing age? The hotel is well kept. The suite feels like my home. It was quiet. My bed was firm and comfortable. The spa was delightful, fitness room excellently furnished. Restaurant was good.

Reviewed February 13, 2019

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10.0
Exceptional
Vergel from Philippines
Couple
Deluxe Twin Room
Stayed 4 nights in April 2022

My restful Holy Week stay at The Peninsula Manila ”

I took advantage of Agoda's 2021 Year-end tie-up with my credit card so I decided to replicate my memorable Christmas 2021 stay for the 2022 Holy Week break. It was a wise decision as my 5-day stay was equally restful after much stress from searching for and moving to a new apartment ( I had to personally inspect about 12 different condos to decide on the worthy new place). This 5-day stay afforded me to regain my energy, thanks to the combined sincere efforts of Front Desk's Alizon, {Escolta's Mitch, Mark, Lord Walley who all warmly welcomed me in the 4 breakfasts I had, Chef Giselle for the healthy salads } and Housekeeping Staff Audemar and Lyka (who both managed to keep my room in spic and span condition I could literally eat in the bathroom) . I would strongly recommend at least a 3-night stay in The Peninsula Manila for a full circle value for money experience.

Reviewed April 18, 2022

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10.0
Exceptional
Ruth from Canada
Solo traveler
Superior King Room
Stayed 2 nights in September 2021

The BEST hotel in Manila”

When I say the best it’s truly the BEST, from the location , the decor( absolutely magnificent from priceless pieces to beautiful tapestry, the cleanliness impeccable and the staff !! Friendly, approachable to knowledgeable. I’ve stayed from a 2 star to a 5 star across the board and the Pen in Manila exceeded my expectations. Bravo!!

Reviewed September 20, 2021

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10.0
Exceptional
chris from United States
Solo traveler
Superior King Room
Stayed 1 night in May 2019

Excellent Service! ”

From the check in to check out, the staff members made my stay enjoyable, fun, comfortable. The breakfast buffet was excellent, great variety, lots of fruits, Western, Asian, you name it. The cappuccino was made to order, the barista did a great job, I loved their breakfast, service. Oh, the piano music at the lobby sounded so soothing, Penninsula quality is there.

Reviewed May 20, 2019

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Dear Chris, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded May 22, 2019
The Peninsula Manila
10.0
Exceptional
Perlita from United States
Group
Deluxe King Room
Stayed 1 night in March 2022

Exceptional”

We had a great time with our recent stay. All the staff are very professional and attentive to our needs. The hotel is clean, comfortable & well-maintained. The dining staff were great, and we would like to give a shout out to Ron (waiter). He made our group feel special by his courteous and attentive service to us. We strongly recommend staying at Manila Peninsula. We will surely return!

Reviewed March 03, 2022

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10.0
Exceptional
Evangeline from Philippines
Couple
Superior King Room
Stayed 1 night in August 2019

Amazing Stat”

We had an amazing stay in Manila Pen. The staff and service are superb. The room was well-maintained and very clean. Breakfast buffet had a lot of food options. The location is very near to Glorietta, Greenbelt and Ayala CBD. The staff even gave us complimentary cake since we mentioned that we were celebrating our anniversary there. 10/10 would recommend to anyone.

Reviewed August 20, 2019

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Dear Evangeline, Thank you for the kind review on your trip to The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our facilities and staff which we do take pride in. We hope that we can welcome you back the next time you are in Manila. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded August 26, 2019
The Peninsula Manila
10.0
Exceptional
Vergel from Philippines
Solo traveler
Deluxe King Room
Stayed 5 nights in December 2021

Habit-forming Stay at the Peninsula Manila”

The Peninsula Manila always have been an aspirational hotel for me (I started my career in Makati and as a new college graduate, I was drawn to the unique architecture of this place, very much like the Peninsula HongKong in Kowloon, whose grandeur I can only view from Salisbury Road' during my previous HK vacations). The Peninsula Manila has an innate elegance which I get to experience personally when I stayed for 6 days during the 2021 Christmas vacation break. Everyone is courteous, the Breakfast is consistently excellent (I love the Chocochip muffins and Jams), Room service equally outstanding and Front Office personnel are friendly. I strongly endorse a repeat stay if you have the time to indulge in the uniquely Peninsula experience!!

Reviewed February 10, 2022

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10.0
Exceptional
Paul from United States
Business traveler
Grand Deluxe King Room
Stayed 2 nights in April 2019

Still on top!”

This is my favorite hotel in Manila. It's clean and the staff is well trained. You will not see here something very familiar to many hotels in Manila: flies in the dinning area. The air is always fresh and the restaurant has the best chefs...I don't recall ever having anything to complain about in this hotel!

Reviewed September 02, 2019

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10.0
Exceptional
Regina from Philippines
Couple
Deluxe King Room
Stayed 1 night in October 2019

Anniversary Staycation - Preggy Friendly”

My husband and I had the best staycation in Makati with The Peninsula Manila. Requested for something special since it's our anniversary and they surprised us with a cake in the room when we checked in. I would like to commend Benjie from front desk for being extra nice and accommodating, he even assisted us to our room which was near the elevator so I wouldn't get tired walking down the hallway. Requested also for extra pillows for me to get comfy during my sleep and they didn't hesitate to give us extra. The breakfast buffet was excellent. The vibe of the place is really pinoy! Would love to have my foreign friends check in here.

Reviewed October 16, 2019

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Dear Regina, Thank you for the kind review and for choosing to celebrate your anniversary at The Peninsula Manila. We appreciate the time you took to share your feedback with us on Agoda. It is a pleasure to know that you enjoyed your stay and for acknowledging our service, facilities and staff which we do take pride in. We hope that we can welcome you back soon. Regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded October 27, 2019
The Peninsula Manila
10.0
Exceptional
Milton from Canada
Business traveler
Deluxe Twin Room
Stayed 7 nights in February 2022

Milton & Shiela MacLeod”

We both feel truly blessed with our stay . The Staff are exceptional from the gate to the top floors. Any request we had was met with immediate responds. 10 out of 10 for staff, cleanliness, breakfast, and a very important note the chefs are skilled trades people and should be told so.

Reviewed February 21, 2022

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10.0
Exceptional
navin from India
Business traveler
Stayed 1 night in April 2019

excellent ”

This is one of favourite hotel in manila. huge rooms.very neat clean maintain. its off the the oldest hotel but looks modern. lobby its huge you feel like entering in a palace. guest friendly hotel. no smoking room at all. if you to come down to lobby to smoke. breakfast big spread. food taste yummy. staffs are very helpful and polite.

Reviewed September 25, 2019

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Dear Navin, Thank you for choosing to stay at The Peninsula Manila during your trip to Manila. I appreciate that you took the time to share your feedback with us and for acknowledging our facilities which we do take pride in. I would like to apologize for the inconvenienced that you have encountered during your stay with us however since the implementation of the nationwide smoking ban has occurred The Bar has been our designated smoking area. Please be assured that I have raised your review with our management team and will continue to strive for the highest service standards. We hope to welcome you back soon. Warm regards, Patrick Behrens Hotel Manager The Peninsula Manila

Responded September 29, 2019
The Peninsula Manila
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