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The Peninsula Tokyo
The Peninsula Tokyo
The Peninsula Tokyo
The Peninsula Tokyo
The Peninsula Tokyo
The Peninsula Tokyo
The Peninsula Tokyo

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9.2

Exceptional

1,019 reviews

1,019 reviews

Housekeeping5
Breakfast4
View4
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Kagoshima Yurakukan

90 m

Godzilla Statue

110 m

Yuraku Inari Shrine

160 m

Imperial Palace Cycling Course

180 m

Hibiya Chanter

180 m

Popular landmarks
Ginza

720 m

Tokyo Tower

2.3 km

Ueno Park

4.7 km

Shinjuku Gyoen National Garden

4.8 km

Asakusa

5.3 km

Closest landmarks
JTB Cruise Plaza Yurakucho

120 m

Dining Darts Bar Bee Bee Yurakucho

170 m

Tokyo Takarazuka Theatre

230 m

Ippodo Tokyo Marunouchi

240 m

Imperial Theatre

240 m

The Peninsula Tokyo

1-8-1 Yurakucho, Chiyoda-ku, Ginza, Tokyo, Japan, 100-0006 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

100 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Pets allowed

Shuttle service

This property is in high demand!

4 travelers have booked today.

Value for money8.4
Distance to city center0.5 km
Location rating9.5
Nearest airportHaneda Airport (HND)
Distance to airport14.0 km

Rooms available at The Peninsula Tokyo

Exceptional
Room comfort & quality

9.6

Executive Suite King
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite Twin
...
  • Room size: 81 m²/872 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite King
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Twin
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Premier Garden View King Room
...
  • Room size: 54 m²/581 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Suite Twin
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Premier Park View King Room
...
  • Room size: 63 m²/678 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Premier King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Peninsula Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Peninsula Tokyo?

The Peninsula Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 72105 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Peninsula Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 6000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Peninsula Tokyo?

Wake up to a great continental breakfast at The Peninsula Tokyo. Adults can enjoy breakfast offered with an additional charge of 6044 JPY if not included in the room rate.

What are my dining options at The Peninsula Tokyo?

The Peninsula Tokyo features on-site restaurants for your dining convenience.

Can business events be hosted at The Peninsula Tokyo?

All available venues come in different styles and sizes and can accommodate up to 140 people.

What is the smoking policy at The Peninsula Tokyo?

The Peninsula Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Peninsula Tokyo?

The closest train, metro, or bus station is Hibiya Train Station, 70 m away from The Peninsula Tokyo.

What restaurants are nearby The Peninsula Tokyo?

The Peninsula Tokyo is located in Ginza, famous for good restaurants such as Hei Fung Terrace, Kyoto Tsuruya and The Lobby.

What popular shopping places are close to The Peninsula Tokyo?

Shopping options in The Peninsula Tokyo’s Ginza neighborhood include Kagoshima Yurakukan, Hibiya Chanter and Lumine Yurakucho.

What are popular attractions near The Peninsula Tokyo?

The Peninsula Tokyo is located in Ginza area, which is famous for attractions such as Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about The Peninsula Tokyo

  • 8.8

    Excellent
    Location

    "The location, service, spa and food are the best."

    Jessica

    |

    June 27, 2022

  • 10

    Exceptional

    "Nice hotel."

    Steve

    |

    March 13, 2022

  • 10

    Exceptional
    Bathroom

    "To talk about the room, nice and clean, we love the bathroom so much!"

    Liu

    |

    November 26, 2021

Overall rating:

9.2

Exceptional
1,019 reviews
Cleanliness
9.6
Facilities
9.2
Location
9.5
Read all reviews >
More about The Peninsula Tokyo

More about The Peninsula Tokyo

The Peninsula Tokyo

You'll love the exceptional convenience during your stay at The Peninsula Tokyo, located right in the heart of the city center, with an easy access to everything in Tokyo.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Peninsula Tokyo. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Tokyo can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Peninsula Tokyo.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at The Peninsula Tokyo are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Peninsula Tokyo, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Peninsula Tokyo has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at The Peninsula Tokyo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside The Peninsula Tokyo and explore Tokyo during your stay. Tokyo Tower is located 2.2 km away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

6 mentions

Food & Dining

5 mentions

Housekeeping

4 mentions

View

3 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Shower
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
Restaurants on site

Peter(ステーキ&グリル)

  • Cuisine: European, Grill/BBQ
  • Menu: Buffet

ヘイフンテラス(中国料理)

  • Cuisine: Cantonese
  • Menu: Buffet

ザ・ロビー(コンチネンタルダイニング)

  • Cuisine: European
  • Menu: Buffet

ザ・ペニンシュラ ブティック&カフェ

  • Cuisine: European
  • Menu: Buffet

鮨 和魂

  • Cuisine: Sushi
  • Menu: Buffet

HIBIYA Mon Cher Ton Ton

  • Cuisine: Japanese
  • Menu: A-la-carte
Location
1-8-1 Yurakucho, Chiyoda-ku, Ginza, Tokyo, Japan, 100-0006
Exceptional
Location

9.5

Airports

  • Haneda Airport (HND)
    14.0 km 22 min drive
  • Narita International Airport (NRT)
    58.1 km 56 min drive

Public transportation

  • Hibiya Train Station
    80 m
  • Yurakucho Train Station
    190 m

Hospital or clinic

  • Jujin Clinics
    790 m

Shopping

  • Ameyoko Shopping Street
    4.1 km

Convenience store

  • 7 Eleven
    80 m

Cash withdrawal

  • ATM
    130 m
What's nearby

Popular landmarks

  • Ginza
    720 m
  • Tokyo Tower
    2.3 km
  • Ueno Park
    4.7 km
  • Shinjuku Gyoen National Garden
    4.8 km
  • Asakusa
    5.3 km
  • Sensoji Temple
    5.5 km
  • Meiji Jingu
    5.5 km
  • Shibuya Crossing
    5.7 km
  • Tokyo Skytree
    6.0 km
  • Tokyo Metropolitan Government Building observation room
    6.5 km

Nearby landmarks

  • Hibiya Train Station
    80 m
  • Kagoshima Yurakukan
    90 m
  • Godzilla Statue
    110 m
  • JTB Cruise Plaza Yurakucho
    120 m
  • Yuraku Inari Shrine
    160 m
  • Dining Darts Bar Bee Bee Yurakucho
    170 m
  • Imperial Palace Cycling Course
    180 m
  • Hibiya Chanter
    180 m
  • Nihonbashi Shimane-kan
    190 m
  • Yurakucho Train Station
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that if you wish to have an extra bed, please contact the hotel directly.
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over.
  • Children under 11 years old stay for free if using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee72105 JPY
  • Distance from city center0.5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)6044 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants7
  • Number of rooms 314
  • Room voltage100
  • Year property opened2007

Parking

  • Daily parking fee6000 JPY

Reviews of The Peninsula Tokyo from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.2
Location9.5
Room comfort and quality9.6
Service9.2
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (152)
8-9 Excellent (48)
7-8 Very Good (18)
6-7 Good (4)
<6 Below Expectation (9)
Time of the year
Mar - May (69)
Jun - Aug (53)
Sep - Nov (45)
Dec - Feb (64)
All guests (420)
All room types
All languages

Show reviews that mention 

Showing 231 verified guest comments
12345
10.0
Exceptional
Liu from United States
Family with young children
Deluxe King
Stayed 1 night in November 2021

Absolutely worthy”

Generally I don’t write reviews. I used to enjoy afternoon teas in HongKong Peninsula, it’s fancy but I never stayed in their hotel. Now we are resident in Japan, to celebrate thanksgiving glad we could be able to stay here for one night. We have a 4 months infant, it’s very sweet they sent baby bibs and skin cares kit for him, and he cried only one hour slept well(he used to cry until midnight in other hotels). To talk about the room, nice and clean, we love the bathroom so much! The staffs are very friendly and helpful, the food are so good! I bet the chefs cooked Chinese food are from HongKong. We will absolutely come back again!

Reviewed November 26, 2021

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Dear Liu, Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. We look forward to seeing you again in the future! Yours sincerely, Patric Hadorn Hotel Manager

Responded December 23, 2021
The Peninsula Tokyo
10.0
Exceptional
Alvin from Malaysia
Couple
Stayed 2 nights in August 2019

A city hotel with unparalleled services ”

A busy city hotel in a very central location. Outstanding and exemplary service, in particular the concierge team and front desk team, from pre- arrival communications to during the stay. Despite last minute requests, the capable Concierge team diligently ploughed through my extensive list of restaurants and managed to secure bookings at some of the top restaurants in Tokyo (including some 3 Michelin stars). The Concierge team also managed to offer advice (such as which restaurants in my list did not measure up, which I appreciate). The team also offered “insider” knowledge, enabling me to visit Enoshima efficiently during the crowded Obon week. Room is very well appointed. Pool, spa and sauna facilities are great. Laundry services are impeccable. The hotel was very busy during my stay and it’s a wonder how they manage to maintain this level of personalised service. The front desk and concierge also appear to remember your names. What kind of sorcery is this ?

Reviewed August 19, 2019

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Dear Alvin, Thank you very much for sharing your review with us at The Peninsula Tokyo. We are grateful to read that you enjoyed our service of the hotel and pleased to hear that you had a great experience with us. We very much look forward to welcoming you back in the near future! Yours sincerely, Sonja Vodusek General Manager

Responded September 18, 2019
The Peninsula Tokyo
10.0
Exceptional
Kyo from Vietnam
Family with teens
Deluxe Twin
Stayed 2 nights in October 2019

Great city resort!”

This is the first time we stayed at The Peninsula Tokyo. We were very satisfied with staying there this time, everything! Next time when we stay in Tokyo, we will definitely choose The Peninsula Tokyo to stay!

Reviewed October 18, 2020

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hank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future!

Responded April 12, 2021
The Peninsula Tokyo
9.6
Exceptional
Michael from United States
Couple
Deluxe King
Stayed 1 night in January 2019

You want perfect?”

My wife and I stayed at the Peninsula for three nights, the first two separated by three days as we took a trip to Kyoto. Do you want perfect from the minute you arrive until you leave? Stay here. Great location, the room is spotless, the ability to separate the sleeping/ sitting area from closet and bath is terrific for two people reacting to jet lag differently. The staff is perfect. Completely attentive yet not over bearing. Engaging yet incredibly professional. They do everything well and make you feel like a guest. It’s a little expensive but if you want the best experience of your life, pay it.

Reviewed January 18, 2019

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Dear Michael, Thank you for your stay and for sharing your experience with us. We are grateful to read that you enjoyed the location, facilities and services of our hotel. We look forward to seeing you again in the future! Yours sincerely, Sonja Vodusek General Manager

Responded September 18, 2019
The Peninsula Tokyo
10.0
Exceptional
Steve from Japan
Family with young children
Premier King
Stayed 1 night in March 2022

Super cleanness”

Nice hotel. Super cleaning. I'm enjoyed a lot.

Reviewed March 13, 2022

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10.0
Exceptional
Patira from Thailand
Family with teens
Deluxe Twin
Stayed 1 night in February 2020

Terrific”

Expensive but simply the highest class of hotels possible.

Reviewed March 20, 2020

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Dear Patira, Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. We look forward to seeing you again in the future! Yours Sincerely, Patric Hadorn Hotel Manager

Responded April 12, 2021
The Peninsula Tokyo
9.2
Exceptional
WEN from Philippines
Solo traveler
Premier Room
Stayed 4 nights in May 2019

Exceptional”

Pros: Location, sitting at the middle of Ginza,all shops are just steps away. Cons: the size/facility of thier gym is just average,at thier price bracket,i will expect better gym than what they are having right now.hopefully they will improve it.

Reviewed May 14, 2019

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Dear WEN, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the location. Regarding our gym facilities, we very much appreciate your comments, as they help us to improve our services. Please rest assured that your feedback will be shared with our team. We look forward to welcoming you back in the near future. Yours sincerely Sonja Vodusek General Manager

Responded September 18, 2019
The Peninsula Tokyo
8.8
Excellent
Woo from South Korea
Family with teens
Deluxe Twin
Stayed 2 nights in January 2020

Excellent Service and Room Quality”

The overall service was very excellent. Room condition was perfect. Room size was also very spacious considering that the location of hotal is Tokyo. Breakfast was okay but considering the price, I would take other option for breakfast next time since there are so many good restaurants around the hotel. The only bad thing was that the extra bed they installed in my room was horrible. The bed spring was very bumpy and saggy. It would be much better to sleep on the sofa than the extra bed.

Reviewed January 16, 2020

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9.6
Exceptional
Stephanie from Brazil
Couple
Stayed 1 night in December 2019

Exceptional”

All perfect as per Peninsula’s high standard!

Reviewed December 15, 2019

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8.8
Excellent
Jessica from Hong Kong SAR, China
Couple
Deluxe King
Stayed 3 nights in June 2022

Hair dryer ”

We found that the hair dryer is a bit too big and the buttons are too small and inconvenient to press, not to mention for older people. They should change it to Dyson for my opinion. The location, service, spa and food are the best.

Reviewed June 28, 2022

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9.2
Exceptional
Vera from Japan
Family with young children
Deluxe Twin
Stayed 1 night in August 2021

The suíte room …”

Absolutely impeccable.

Reviewed December 29, 2021

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Thank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future!

Responded January 12, 2022
The Peninsula Tokyo
8.8
Excellent
YOKEMING from Malaysia
Solo traveler
Deluxe King
Stayed 3 nights in September 2019

YM”

Great Service and Friendly Staffs

Reviewed September 12, 2019

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Dear YOKEMING, Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. Yours sincerely, Sonja Vodusek General Manager

Responded September 18, 2019
The Peninsula Tokyo
9.7
Exceptional
KaiYin from Taiwan
Couple
Stayed 1 night in April 2015

Excellent Hotel!”

Excellent service, super friendly staff, awesome location!

Love the stay at The Peninsula Tokyo! Hotel service was great! Especially the concierge team, thumbs up!! The hotel staff were super friendly, even escorted us to our room and introduced facilities in the room. Also, the location of the hotel is superb! Within walking distance of many great restaurants and shopping centers in Ginza! Will definitely stay at this hotel next time we visit Tokyo!! (Y) (Y) (Y)

Reviewed April 10, 2015

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10.0
Exceptional
Ki from Canada
Family with teens
Deluxe Twin
Stayed 5 nights in August 2015

Best hotel in Tokyo!”

Service is excellent; location is super convenient; and it is the most comfortable room I had ever stay at.

Our family stayed at The Peninsula from August 2-7. This was our first trip to Japan. We have stayed at many 5 stars hotels,and The Peninsula is the best one! The room is super big and comfortable. The make up/changing room is very nice and beautiful. The service is EXCELLENT! Love this hotel and definitely this is our favourite hotel for our family!

Reviewed August 08, 2015

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9.6
Exceptional
Vivian from Vietnam
Group
Deluxe Twin
Stayed 3 nights in December 2017

The Best Hotel in Tokyo ”

Hotel with very good location, staff very friendly and always ready for support you. Room is very clean with Park View. I had a great time at The Peninsula Tokyo.

Reviewed December 10, 2017

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Dear Vivian Thank you very much for taking the time to share your review with us. It is our pleasure to be part of your Tokyo experience and we are pleased that you enjoyed your stay. We look forward to seeing you again in the future! Yours Sincerely Sonja Vodusek General Manager

Responded February 25, 2018
The Peninsula Tokyo
10.0
Exceptional
Richard from United Kingdom
Business traveler
Stayed 2 nights in September 2015

One of the best hotels in the world”

Staff, the room and location

I stayed 2 nights and after 2 nights elsewhere in Japan I returned for a further 2 nights. Everything about this hotel is outstanding and I am sure that it is better than the Peninsula, New York which itself is very good (I stayed there in March). I was welcomed on my return as an established guest. Breakfast was good but lunch was excellent and reasonably priced.

Reviewed September 27, 2015

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8.8
Excellent
Grace from Hong Kong SAR, China
Couple
Deluxe King
Stayed 3 nights in June 2017

My 2nd time staying here”

Peninsula Ginza is always my first choice when staying in Tokyo. Professional staff, tasteful decor makes a very comfortable stay.

Reviewed April 26, 2018

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Dear Grace, Thank you for taking the time to share your feedback with us from your recent stay at The Peninsula Tokyo. Needless to say, we are thrilled to hear that you enjoyed your experience with us and we very much appreciate your kind words and compliments. We will look forward to welcoming you back hopefully in the near future! Yours Sincerely Sonja Vodusek General Manager

Responded April 27, 2018
The Peninsula Tokyo
9.6
Exceptional
Sandra from United States
Couple
Stayed 4 nights in May 2016

Beyond Expectation”

We booked the Peninsula through Agoda at almost 70% discount. Even though we booked third party, we were never treated any differently! They were late with our check-in because of the room type, they made every effort to compensate for the delay. We were asked to wait in the Lobby Cafe to have afternoon tea and when the room was ready, I requested for our bill only to find out our entire meal was comped! Make time to use their pool and saunas, absolutely fabulous!

Reviewed May 21, 2016

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9.7
Exceptional
Phattaraphon from Thailand
Family with teens
Deluxe Twin
Stayed 5 nights in July 2014

Top quality hotel with great service.”

Technology & comfort in rooms Nice and polite staff Location

My family spent 5 nights at Peninsula Tokyo. Felt really comfortable. Staff were professional, polite and attentive. Worth all the money paid.

Reviewed July 16, 2014

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9.3
Exceptional
GERRIT from United States
Couple
Stayed 2 nights in December 2015

Hotels is great but lounge wasn'r”

The location, staff, and room layout.

We had a fantastic stay at the Peninsula. The staff was superb and the room was luxurious. Our complaint was the lounge, especially the music selection which was just loud and horrible and the antithesis of everything else in the hotel. The lounge was also too big and had an sad and empty feel to it.

Reviewed December 12, 2015

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