Travelling to United Kingdom? Read all updated requirements before you book.
The Pilgrm
The Pilgrm
The Pilgrm
The Pilgrm
The Pilgrm
The Pilgrm
The Pilgrm

Removed from saved list

8.4

Excellent

392 reviews

392 reviews

Housekeeping17
Breakfast6
Food & Dining2
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Norfolk Square Gardens

70 m

Norfolk Square Garden

80 m

Talbot Square Gardens

100 m

Alexander Fleming Laboratory Museum

210 m

Paddington (Circle & Bakerloo)

30 m

Popular landmarks
Madame Tussauds London

1.6 km

Natural History Museum

2.1 km

V&A - Victoria and Albert Museum

2.1 km

Buckingham Palace

2.8 km

National Gallery

3.3 km

Closest landmarks
Winston Churchill Wing

100 m

Jefferies Wing

120 m

Out Patients Department

140 m

Cambridge Wing

190 m

Apek Pharmacy

190 m

The Pilgrm

25 London Street, Norfolk Square, Hyde Park, London, United Kingdom, W2 1HH - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

Show more

Highlights

Sparkling clean

Located in heart of London

Check-in [24-hour]

30 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Pets allowed

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Car park [on-site]

Coffee shop

Bar

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.7
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport15.6 km

Rooms available at The Pilgrm

Large Double Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Medium Double Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Small Double Room
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
Enter dates to see prices
bunk
...
  • Non-smoking
  • Shower
  • 1 bunk bed
Enter dates to see prices
Singe Room
...
  • Shower
  • 1 semi double bed
Enter dates to see prices
Comfort Double Bed Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
Classic Double Bed Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
Medium Room
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
Large Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Semi Double Room
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at The Pilgrm?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at The Pilgrm?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Pilgrm?

    For those who wish to drive their own cars, The Pilgrm has a car park on site, as well as additional parking nearby if the first car park is full.

    Is breakfast offered at The Pilgrm?

    Start your mornings right, with the continental and buffet breakfast options offered at The Pilgrm. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at The Pilgrm?

    The Pilgrm does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to The Pilgrm?

    Paddington (Circle & Bakerloo) is the closest train, metro, or bus station, about 30 m away from The Pilgrm.

    What restaurants are nearby The Pilgrm?

    Restaurants including Lite Bite, Levantine and Kolossi Restaurant are popular in The Pilgrm’s neighborhood which is known as Hyde Park.

    What popular shopping places are close to The Pilgrm?

    Located in the Hyde Park area, The Pilgrm is close to great shopping choices like Harrods, Art Work Space and Homemade London.

    What are popular attractions near The Pilgrm?

    Guests at The Pilgrm can easily visit Hyde Park, Wallace Collection and South Kensington located in the Hyde Park area.

    What popular natural sightseeing spots are close to The Pilgrm?

    The Pilgrm is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

    Show more questions
    See map

    Explore the neighborhood

    What people love about The Pilgrm

    • 9.6

      Exceptional

      "Great stay!"

      Shaira

      |

      June 7, 2022

    • 9.6

      Exceptional

      "Overall nice place and hear to Paddington."

      Wong

      |

      April 14, 2022

    • 10

      Exceptional
      Location

      "A lovely quaint hotel, very near the station."

      Isla

      |

      March 4, 2020

    Property ranking|Compared to 6,462 London properties
    See all rankings
    Location score
    9.3/10
    Cleanliness score
    9/10
    Service score
    8.6/10
    Value for money score
    7.7/10
    Better than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
    Better than
    97
    %
    of London properties
    Better than
    95
    %
    of London properties
    Overall rating:

    8.4

    Excellent
    392 reviews
    Cleanliness
    9.0
    Facilities
    7.3
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Comfortable bed, nice shower and posh toiletries.
    Harvinder from United Kingdom
    Business traveler
    More about The Pilgrm

    More about The Pilgrm

    The Pilgrm

    See all the incredible sights of London when you stay at The Pilgrm. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at The Pilgrm, just 4.0 km from London Eye.
    The Pilgrm offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes.
    The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, instant coffee and instant tea in some rooms.
    The Pilgrm also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
    The Pilgrm offers wonderful recreational facilities for guests to enjoy. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


    Around the property

    Visit the sights and local attractions of London during your stay at the hotel. Learn about the city's art history with a day at The British Museum located 3.3 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.8 km away, and you can always show your friends the time you went to London.


    Reasons to stay here

    This hotel stands above the rest with a cleanliness score that beats 98% of accommodations in the city.
    This hotel scores higher than 98% of accommodations in the city for its location.
    This hotel stands out for its staff and service, scoring higher than 97% of the city's accommodation.

    Show more
    Amenities and facilities
    Very good
    Facilities

    7.3

    Most talked about facilities

    Housekeeping

    14 mentions

    Breakfast

    12 mentions

    Food & Dining

    3 mentions

    Internet

    2 mentions

    Languages spoken

    • English
    • French
    • Italian
    • Polish
    • Portuguese
    • Spanish

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • On-site entertainment

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [nearby]
    • Car park [on-site]

    Available in all rooms

    • Accessible by elevator
    • Accessible by stairs
    • Adapter
    • Carpeting
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Fan
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Laptop safe box
    • Linens
    • Mobile hotspot device
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Socket near the bed
    • Toiletries
    • Towels
    • Trash cans
    • Walk-in shower
    • Wi-Fi [free]
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Vegetarian
    • Full English/Irish
    • Gluten-free
    Restaurants on site

    The Lounge at The Pilgrm

    • Menu: Buffet, A-la-carte
    Location
    25 London Street, Norfolk Square, Hyde Park, London, United Kingdom, W2 1HH
    Exceptional
    Location

    9.3

    Airports

    • London City Airport (LCY)
      15.6 km 54 min drive
    • Heathrow Airport (LHR)
      20.0 km 39 min drive

    Public transportation

    • Paddington (Circle & Bakerloo)
      30 m
    • Paddington Railway Station
      200 m 2 min walk

    Hospital or clinic

    • Winston Churchill Wing
      100 m

    Shopping

    • Camden Market
      3.5 km 18 min drive

    Convenience store

    • Sainsbury's Local
      160 m 3 min drive

    Cash withdrawal

    • ATM
      100 m 1 min walk
    What's nearby

    Popular landmarks

    • Madame Tussauds London
      1.6 km
    • Natural History Museum
      2.1 km
    • V&A - Victoria and Albert Museum
      2.1 km
    • Buckingham Palace
      2.8 km
    • National Gallery
      3.3 km
    • The British Museum
      3.3 km
    • Big Ben
      3.8 km
    • London Eye
      4.0 km
    • Tower of London
      6.9 km
    • Tower Bridge
      7.0 km

    Nearby landmarks

    • Paddington (Circle & Bakerloo)
      30 m
    • Norfolk Square Gardens
      70 m
    • Norfolk Square Garden
      80 m
    • Talbot Square Gardens
      100 m
    • Winston Churchill Wing
      100 m
    • Jefferies Wing
      120 m
    • Out Patients Department
      140 m
    • Cambridge Wing
      190 m
    • Apek Pharmacy
      190 m
    • Dentist @ W2
      200 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Extras

    • Breakfast charge (unless included in room price)10 GBP

    The property

    • Non-smoking rooms/floorsYES
    • Number of bars/lounges1
    • Number of floors4
    • Number of rooms 73
    • Room voltage110
    • Most recent renovation2017

    Reviews of The Pilgrm from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness9.0
    Facilities7.3
    Location9.3
    Service8.6
    Value for money7.7
    High score for London
    Rating
    9+ Exceptional (77)
    8-9 Excellent (35)
    7-8 Very Good (31)
    6-7 Good (17)
    <6 Below Expectation (16)
    Time of the year
    Mar - May (34)
    Jun - Aug (50)
    Sep - Nov (45)
    Dec - Feb (47)
    All guests (392)
    All room types
    All languages

    Show reviews that mention 

    Showing 176 verified guest comments
    12345
    10.0
    Exceptional
    Bee from Malaysia
    Couple
    Large Double Room
    Stayed 1 night in January 2019

    Beyond expectation kind of experience”

    The hotel is located at a very strategic location that is perfect for traveller who are just coming for a day or 2. The staff were super friendly in recommending places to visit and even offered to help me in printing my boarding pass. It is definitely one of the best hotel I've ever stayed in london and I will definitely come back again!!

    Reviewed January 17, 2019

    See room deals

    10.0
    Exceptional
    Nurhaida from Singapore
    Solo traveler
    Singe Room
    Stayed 1 night in June 2022

    Most convenient location ”

    It’s situated just across Paddington station so it is perfect if you have an early flight. They serve the best welcome drink. Love their coffee. However, there are many steps to access the rooms so it’s not convenient if you have big or heavy luggage.

    Reviewed June 23, 2022

    See room deals

    10.0
    Exceptional
    Rhian from Australia
    Couple
    Large Double Room
    Stayed 2 nights in April 2019

    Exceptional”

    My husband and I chose The Pilgrim for it's convenient location, a stone's throw away from Paddington station, and it's vintage style. We weren't disappointed, friendly staff, beautifully styled rooms and ideal for getting into, out of and around London. I would definitely stay again.

    Reviewed April 10, 2019

    See room deals

    10.0
    Exceptional
    Daniel from United States
    Solo traveler
    Room Assigned on Arrival
    Stayed 1 night in May 2022

    Location, amenities, Cafe/Lounge & more are perfect”

    I checked out of another hotel a day early because the other hotel was terrible. I found The Pilgrm on my last night, which was unfortunate. Had I known about it I would have booked for my entire stay.

    Reviewed May 09, 2022

    See room deals

    10.0
    Exceptional
    Isla from France
    Couple
    Medium Double Room
    Stayed 1 night in March 2020

    Isla”

    A lovely quaint hotel, very near the station. Gorgeous room design with large windows to look out onto views of the neighboring park. Would highly recommend, staff also very friendly and helpful.

    Reviewed March 04, 2020

    See room deals

    9.6
    Exceptional
    STEPHANIE from Australia
    Solo traveler
    Small Double Room
    Stayed 1 night in June 2019

    Helpful Staff, Clean & Cosy”

    Perfect location for train connections to/from Paddington. Staff were friendly & helpful - organised reasonably priced taxi to airport when I discovered at late notice the Heathrow Express was not operating early Sunday morning. Room was cosy, comfortable and well appointed.

    Reviewed June 03, 2019

    See room deals

    9.6
    Exceptional
    Shaira from United Kingdom
    Solo traveler
    Singe Room
    Stayed 2 nights in July 2021

    One of my favourite hotels when in London!”

    Great stay! Rooms are clean and well decorated. The bed is very comfortable. Restaurant also provides great food. Check in was quick & easy. Will definitely stay again.

    Reviewed June 07, 2022

    See room deals

    9.2
    Exceptional
    Harvinder from United Kingdom
    Business traveler
    Singe Room
    Stayed 2 nights in July 2019

    Compact but perfect”

    No doubt a compact room but this place was well worth the money bec of the location, for the Hyde Park area. (1 minute from Paddington Tube station). Comfortable bed, nice shower and posh toiletries. The breakfast was perfect on both days and the staff were very polite and welcoming. The room was very clean. A lot of local places were significantly more money and I don’t spend much time in the room whilst in London so the room size wasn’t an issue. I would definitely consider this place again.

    Reviewed July 08, 2019

    See room deals

    10.0
    Exceptional
    Leon from Australia
    Solo traveler
    Large Double Room
    Stayed 3 nights in March 2019

    Exceptional”

    Friendly and easy to get to. Good Breakfast and close to the centre of cambridge

    Reviewed March 18, 2019

    See room deals

    Hi Leon, Thank you for your positive review, I'm glad you had a nice time & enjoyed our breakfast! We are always trying out different things so will probably have something new for you to try on your next visit. Best, Alessandro

    Responded March 28, 2019
    The Pilgrm
    9.6
    Exceptional
    Osman from Turkey
    Solo traveler
    Large Double Room
    Stayed 3 nights in January 2019

    Real nice hotel”

    The location is a little far from the attraction centers but it's right after the corner when you are out of the subway. All the other stuff was excellent. I can definitely stay there again.

    Reviewed April 30, 2019

    See room deals

    9.6
    Exceptional
    seula from South Korea
    Solo traveler
    Singe Room
    Stayed 2 nights in December 2019

    Good!”

    Managers are so kind. Single room is very small I think. However, I stayed comfortable.

    Reviewed January 07, 2020

    See room deals

    9.6
    Exceptional
    Wong from Malaysia
    Solo traveler
    Singe Room
    Stayed 1 night in April 2022

    Review”

    Overall nice place and hear to Paddington. If you have a lot of large luggage, be ready to carry it up and down the stairssss.

    Reviewed April 14, 2022

    See room deals

    8.4
    Excellent
    Steven from United States
    Couple
    Small Double Room
    Stayed 6 nights in February 2019

    Excellent bed, location but make sure to stay on park side.”

    First the good points - the location can't be beat for being close to the Heathrow Express and a major tube station (although note that the Circle and Hammersmith & City lines towards Kings Cross are on the opposite side of the station). The bed is as good as that on any 5-star property in terms of comfort and sheet quality. Finally, the bathroom was good. Now the bad news: The room was very small, not unusual for a European hotel, but there was negligible space for hanging clothes and parking suitcases. Also, note that there are negative reviews for the noise related to the Underground, that can be addressed by asking for a park side room, although I would imagine during the summer, the windows will need to be opened, and it will still be noisy then. Also, the bathroom has almost no room for toiletries and not even a soap dish. In all, despite some negatives, for $120/night incl taxes, this is a great deal and made for a most enjoyable stay in London.

    Reviewed February 24, 2019

    See room deals

    8.8
    Excellent
    Steve from United States
    Business traveler
    Large Double Room
    Stayed 1 night in March 2019

    Good option near Paddington”

    Pros: stylish, good food, very convenient to Paddington, strong wifi Cons: check in process was cumbersome. Wifi sign in must be done using a social media account. There is street noise, but I didn't find it to be an issue.

    Reviewed March 15, 2019

    See room deals

    Hi Steve, Thank you for your feedback. I'm sorry to hear you felt your check-in wasn't as fluid as we intend it to be. We offer our guests the option of checking in online before arrival as a way to speed up the whole process & our wifi can be accessed via an email address aswell as social media in case our guests would prefer this method. We like to constantly try different things in our Lounge so are looking forward to having you back to try out whats new on offer! Kind regards, Alessandro

    Responded March 28, 2019
    The Pilgrm
    8.4
    Excellent
    Cheuk from Hong Kong SAR, China
    Couple
    Large Double Room
    Stayed 4 nights in March 2019

    Great location ”

    Nothing beats the location. Just a minute walk from Paddington station. Staff was extremely friendly and helpful. Clean room but the room is quite small. No kettle in room and you have to get hot water from pantry. They do provide bottled water though.

    Reviewed March 08, 2019

    See room deals

    Hi Cheuk, Thank you for your review, I'm very pleased to hear you felt properly looked after by the team & I hope we will have you back in the very near future! Regards, Alessandro

    Responded March 28, 2019
    The Pilgrm
    8.0
    Excellent
    Forest from Singapore
    Couple
    Small Double Room
    Stayed 7 nights in January 2019

    Good location but very small room”

    The location is awesome with just a 2-min walk away from Paddington Station. Breakfast was fine but the room is too small I guessed. But it's also kind of cosy. Staffs are helpful and friendly as well!

    Reviewed February 13, 2019

    See room deals

    7.6
    Very good
    Nadda from Thailand
    Couple
    Large Double Room
    Stayed 1 night in November 2019

    Excellent location”

    The hotel is located in an excellent location. Just a few minutes walk to Paddington Station. However, the room is quite small and very dark.

    Reviewed February 27, 2020

    See room deals

    8.4
    Excellent
    YIYUNG from Hong Kong SAR, China
    Family with teens
    Large Double Room
    Stayed 3 nights in February 2019

    Excellent”

    The heater is not warm enough.

    Reviewed February 22, 2019

    See room deals

    7.6
    Very good
    kim from Norway
    Group
    Singe Room
    Stayed 3 nights in July 2019

    Very nice”

    Very nice hotel with a good lounge and cafe. Be aware that the small category rooms are very very small, not possible to stay 2 persons in these rooms, but the room are very nice decorated and modern.

    Reviewed July 16, 2019

    See room deals

    8.0
    Excellent
    CHOW from Hong Kong SAR, China
    Solo traveler
    Singe Room
    Stayed 2 nights in January 2019

    Cozy stay”

    Great location with cozy design. Just a bit small.

    Reviewed May 01, 2019

    See room deals

    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss