Travelling to Kazakhstan? Read all updated requirements before you book.
a large building with a lot of windows on the side of it, Plaza Hotel Almaty in Almaty
Suite with Mountain View, Plaza Hotel Almaty in Almaty
a woman standing in front of a white counter filled with flowers, Plaza Hotel Almaty in Almaty
a room that has a lot of furniture in it, Plaza Hotel Almaty in Almaty
a room with a lot of furniture and a person standing in the middle of, Plaza Hotel Almaty in Almaty
a room with a bed, a chair and a lamp, Plaza Hotel Almaty in Almaty
a hotel room with a bed, chair, and table, Plaza Hotel Almaty in Almaty

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8.4

Excellent

580 reviews

580 reviews

Housekeeping1
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Migration Police 730 m
Auezov Kazakh Drama Theatre 870 m
St Nicholas Cathedral 910 m
Stereo 1.0 km
Artfoglio Art Gallery 1.3 km
A la Prima Art Gallery 1.3 km
Petroleum 1.3 km
Central Stadium 1.3 km
Gas 1.3 km
DHL 1.4 km

Plaza Hotel Almaty

Kozhamkulov Street 215/120, Almaly District, Almaty, Kazakhstan, 050008 - See map

Conveniently situated in the Almaly District part of Almaty, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Important announcement -- "Please inform Plaza Hotel Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of KZT 30000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that free airport shuttle is available for guests staying at the hotel for 3 nights and more."
Announcements by hotel (1)
Please inform Plaza Hotel Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of KZT 30000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that free airport shuttle is available for guests staying at the hotel for 3 nights and more.

Travel sustainable property

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Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Almaty every 27 minutes on Agoda.com
Value for money8.2
Location rating7.8
Nearest airportBoraldai Airport (BXJ)
Distance to airport12.1 km

Rooms available at Plaza Hotel Almaty

Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard King Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite with Mountain View
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Junior Room
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Luxury Suite(1 King Bed)
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Luxury Suite
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Plaza Hotel Almaty?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Plaza Hotel Almaty?

Plaza Hotel Almaty is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Plaza Hotel Almaty also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Plaza Hotel Almaty has a car park that's close to the hotel. Parking is free for guests.

What is the smoking policy at Plaza Hotel Almaty?

Plaza Hotel Almaty does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about Plaza Hotel Almaty

  • 9.6

    Exceptional
    Staff 

    "Thanks for your worm supports with friendly all staffs."

    sang

    |

    October 17, 2022

Overall rating:

8.4

Excellent
580 reviews
Cleanliness
8.6
Facilities
8.1
Location
7.8
Read all reviews >
More about Plaza Hotel Almaty

More about Plaza Hotel Almaty

Plaza Hotel Almaty is set 300 m from centre of Almaty at the intersection of Kozhamkulov and Karasai Batyr Streets, 15 km from Medeo and 19 km from Shymbulak. The hotel has a terrace, and guests can enjoy a meal at the restaurant or a drink at the bar. Every room at this hotel is air conditioned and features a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bathrobes and slippers. Offering free WiFi, Plaza Hotel Almaty also offers free private parking. There is a 24-hour front desk at the property. Almaty Central Stadium is 1.4 km from Plaza Hotel Almaty, while Kasteev State Museum of Arts is 1.5 km from the property. The nearest airport is Almaty International Airport, 13 km from the property.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Languages spoken
  • English
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service

Food and dining

Restaurants on site
Plaza
  • Cuisine: European, Local
  • Menu: Buffet, A-la-carte

Location

Kozhamkulov Street 215/120, Almaly District, Almaty, Kazakhstan, 050008
Very good
Location

7.8

Airports
  • Boraldai Airport (BXJ)
    12.1 km
  • Almaty International Airport (ALA)
    14.2 km
Hospital or clinic
  • Almaty City Clinical Hospital No.5
    1.5 km
Convenience store
  • Interfood
    2.1 km
Cash withdrawal
  • ATM
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00

Property announcements

Please inform Plaza Hotel Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of KZT 30000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that free airport shuttle is available for guests staying at the hotel for 3 nights and more.

Reviews of Plaza Hotel Almaty from real guests

Provided by verified guests of Agoda
8.1
/
10
Excellent
Cleanliness8.6
Facilities8.1
Location7.8
Service8.6
Value for money8.2
High score for Almaty
Rating
9+ Exceptional (5)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (2)
Jun - Aug (5)
Sep - Nov (3)
Dec - Feb (3)

Show reviews that mention 

Showing 13 verified guest comments
9.2
Exceptional
Irina from Kazakhstan
Business traveler
Standard King Room
Stayed 1 night in March 2018

Good Experience ”

Hotel is new and very clean. Staff is very friendly and pleasant. Only one comment for disadvantage, when I stayed in the room on the side main road, could hear how cars was passing, so it was a bit noisy, due to window in not blocking outside sounds. In addition, the same problem was when I was staying in the room on the 2nd floor near to the restaurant it was noisy and can hear people who was dining in the restaurant.

Reviewed April 02, 2018

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8.8
Excellent
TO from Hong Kong SAR, China
Solo traveler
Standard King Room
Stayed 4 nights in December 2017

Very services, classic hotel”

Great service, well renovated hotel in classical style. Just a bit far from the busy places, and a bit hot in the room as the windows cannot be opened fully.

Reviewed December 31, 2017

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8.0
Excellent
Mirhasan from Australia
Solo traveler
Standard King Room
Stayed 1 night in May 2018

Very clean ”

Staff were amazing

Reviewed May 12, 2018

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8.0
Excellent
Tuvshinbayar from Mongolia
Business traveler
Standard King Room
Stayed 2 nights in January 2023

Room is too hot and no air”

Room is stuffy air other is OK

Reviewed February 01, 2023

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9.6
Exceptional
sang from Sri Lanka
Solo traveler
Double Room
Stayed 1 night in October 2022

Resonable prices ”

Thanks for your worm supports with friendly all staffs. Hope to stay again. See you, Amir.

Reviewed October 18, 2022

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5.2
Andrew from United States
Group
Standard King Room
Stayed 1 night in June 2022

Find a different hotel to stay at”

Showers fluctuated hot then cold the whole time. Happened in all 3 rooms we had. Pool room being renovated but we were not told. Breakfast was all cold food and not good options. Coffee was watered down. Would not stay here again

Reviewed June 06, 2022

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8.4
Excellent
Alexander from Switzerland
Couple
Standard King Room
Stayed 7 nights in August 2018

Excellent”

Good position, the staff are fantastic and sure I will go back there, the breakfast is simple and not many choice, everything was really perfect unless the hairdryer didn't work and the bed sheet was not changed in 7 nights that I was there.

Reviewed September 05, 2018

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4.4
Tae from United States
Solo traveler
Standard Twin Room
Stayed 2 nights in July 2022

이곳은 호텔이안입니다 ”

가성비에 비하면 부대시설도없고 친절도 안이네요

Reviewed October 03, 2022

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8.4
Excellent
Jaedeok from South Korea
Business traveler
Suite with Mountain View
Stayed 5 nights in June 2022

깔끔,친절한 호텔”

편안하게 잘 이용했습니다. 조식도 만족, 직원분들도 친절 했구요~ 다만 , 거실 에어컨 고장으로 너무 시끄러워서 , 밤에는 사용불가^^

Reviewed August 16, 2022

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6.0
Sergey from South Korea
Business traveler
Deluxe Room
Stayed 2 nights in September 2018

그냥그냥”

잠만 자면 뭐

Reviewed April 14, 2019

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9.6
Exceptional
Daseul from South Korea
Solo traveler
Standard King Room
Stayed 3 nights in September 2018

The best hotel ever”

리셉션 직원들 모두 친절하고 영어가 가능했고 한국어 가능한 직원도 있었어요. 감기에 걸려서 직원한테 약 복용방법을 물어봤는데 친절하게 알려주셨어요. 방으로 전화와서 감기에 좋은 레몬차까지 가져다주시고 세심한 배려에 감동했어요. 조식도 종류 다양하고 맛있었어요. 어메니티는 그저 그랬지만 호텔 룸컨디션도 좋고 직원분들이 너무 친절해서 다음에 또 오고싶어요. Спсибо Андрею за чай с лимоном!!

Reviewed September 05, 2018

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9.6
Exceptional
hacsun from South Korea
Solo traveler
Standard King Room
Stayed 1 night in August 2017

새호텔, 종업원들의 친절”

51달러에 더블룸에 투숙. 그러나 60달러이상의 가치. 4성급의 호텔에서 투숙한 느낌. 아주깨끗한 실내와 시설. 종업원들의 호텔의 명예를 위한 마음들이 보임.

Reviewed August 14, 2017

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10.0
Exceptional
from China
Business traveler
Double Room
Stayed 1 night in January 2023

完美”

酒店环境干净整洁,前台和服务人员都非常负责任,非常热情。设施完善,餐食美味,我真的是太满意了,中哈友谊地久天长!我爱你们

Reviewed January 12, 2023

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