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Lobby, The Ritz-Carlton, Almaty in Almaty
Club level, Guest room, 1 King, The Ritz-Carlton, Almaty in Almaty
Exterior view, The Ritz-Carlton, Almaty in Almaty
Lobby, The Ritz-Carlton, Almaty in Almaty
Interior view, The Ritz-Carlton, Almaty in Almaty
Interior view, The Ritz-Carlton, Almaty in Almaty
Fitness center, The Ritz-Carlton, Almaty in Almaty

Removed from saved list

9.2

Exceptional

462 reviews

462 reviews

See map
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Yesentai Park 70 m
Villa Boutiques & Restaurants 1.1 km
Nice Bar 1.2 km
Crystal 1.2 km
Korkem Tus Gallery 1.9 km
Kazakhstan Museum of Arts 2.0 km
Members Bar 2.0 km
Tinkoff 2.1 km
Oyu Art Gallery 2.1 km
Central Stadium 2.2 km

The Ritz-Carlton, Almaty

Almaty Esentai Tower, 77/7 Al-Farabi Avenue, Bostandyk District, Almaty, Kazakhstan, 050040 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bostandyk District part of Almaty, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Almaty International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Swimming pool [indoor]

Hot tub

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Almaty every 16 minutes on Agoda.com
Value for money8.6
Distance to city center6.2 km
Location rating9.3
Nearest airportBoraldai Airport (BXJ)
Distance to airport15.5 km

Rooms available at The Ritz-Carlton, Almaty

Exceptional
Room comfort & quality

10

Grand Suite, 1 Bedroom Larger Suite, 1 King, Corner room
...
  • Room size: 115 m²/1238 ft²
  • Mountain view
  • 1 king bed
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Club level, Guest room, 1 King
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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Executive Suite, 1 King
...
  • Room size: 80 m²/861 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room, Larger Guest room, 1 King, Mountain view
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Double, Mountain view
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Deluxe Mountain View, Guest room, 1 King, Mountain view
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 1 king bed
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Junior Suite, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Club level, Guest room, 2 Double, Mountain view
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed or 2 double beds
Enter dates to see prices

Frequently asked questions

What kinds of entertainment are available at The Ritz-Carlton, Almaty?

The Ritz-Carlton, Almaty features games room while you remain at this property, providing visitors with entertainment value throughout your remain here.

Does The Ritz-Carlton, Almaty have a fitness center?

The Ritz-Carlton, Almaty features 24-hour fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Is car parking available at The Ritz-Carlton, Almaty?

The Ritz-Carlton, Almaty has car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Are there ATM on-site at The Ritz-Carlton, Almaty?

Yes! The benefits of staying at The Ritz-Carlton, Almaty include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

What attractions are in close proximty of The Ritz-Carlton, Almaty that are in walking distance?

While remaining at The Ritz-Carlton, Almaty, jump start your getaway by exploring the closest attraction in walking distance to the property such as Yesentai Park.

What is The Ritz-Carlton, Almaty pet policy?

The Ritz-Carlton, Almaty's additional pet policy states that the weight/size limit is 22 lbs. Please contact the property for more information concerning pet policy.

How many floors does The Ritz-Carlton, Almaty have?

The Ritz-Carlton, Almaty has a total of 30 floors.

How many rooms does The Ritz-Carlton, Almaty have?

The Ritz-Carlton, Almaty has a total of 145 rooms.

At what time of the year is The Ritz-Carlton, Almaty most popular?

The Ritz-Carlton, Almaty's most popular month where verified guests travelers have stayed the most is in January.

What was the average room rate for The Ritz-Carlton, Almaty been in the past month?

The typical room rate for The Ritz-Carlton, Almaty in the past month is 179345.47 KZT, compared to city's average of 29850.0 KZT.

What is the typical rating that verified Business travelers' have given to The Ritz-Carlton, Almaty?

Past business travelers that have stayed at this property have given The Ritz-Carlton, Almaty an average rating of 8.9. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to The Ritz-Carlton, Almaty?

Verified families with older children that have stayed at this property have given The Ritz-Carlton, Almaty an average rating of 8.4. You can search for more thorough customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about The Ritz-Carlton, Almaty

  • 9.6

    Exceptional
    Location

    "Good location and good facilites."

    Sean

    |

    April 18, 2023

  • 9.6

    Exceptional

    "Family friendly with a lot to do in the immediate area."

    Sean

    |

    April 18, 2023

  • 9.6

    Exceptional

    "Best hotel in Almaty"

    Jongwon

    |

    June 5, 2022

Overall rating:

9.2

Exceptional
462 reviews
Cleanliness
9.8
Facilities
8.9
Location
9.3
Read all reviews >
More about The Ritz-Carlton, Almaty

More about The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty

With a wide range of services catered to both business and leisure travelers, The Ritz-Carlton, Almaty makes sure you get the best out of your stay.
The Ritz-Carlton, Almaty provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Almaty can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Ritz-Carlton, Almaty. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the The Ritz-Carlton, Almaty. The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Ritz-Carlton, Almaty offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Ritz-Carlton, Almaty, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at The Ritz-Carlton, Almaty. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at The Ritz-Carlton, Almaty ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Ritz-Carlton, Almaty gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room, golf course on site and hiking trails. No need to go anywhere after dinner -- play with friends or family at the library, games room and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

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Amenities and facilities

Excellent
Facilities

8.9

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Hindi
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hiking
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Italian
  • Vegetarian
  • Buffet
Restaurants on site
VISTA
  • Cuisine: International, Italian, Russian
  • Menu: Buffet, A-la-carte
Bar & Grill
  • Cuisine: International, Steakhouse
  • Menu: Buffet

Location

Almaty Esentai Tower, 77/7 Al-Farabi Avenue, Bostandyk District, Almaty, Kazakhstan, 050040
Exceptional
Location

9.3

Airports
  • Boraldai Airport (BXJ)
    15.5 km
  • Almaty International Airport (ALA)
    16.5 km
Hospital or clinic
  • International SOS Clinic
    3.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee28000 KZT
  • Distance from city center6.2 km
  • Travel time to airport (minutes)23
Extras
  • Breakfast charge (unless included in room price)11924 KZT
The property
  • Number of bars/lounges3
  • Number of floors30
  • Number of restaurants3
  • Number of rooms 145
  • Year property opened2013
  • Most recent renovation2013
Parking
  • Daily parking fee0 KZT

Property announcements

Non-residents will be charged an additional 5 percent tourist tax which is not included in the total amount confirmed.

Reviews of The Ritz-Carlton, Almaty from real guests

Provided by verified guests of Agoda
9.1
Exceptional
Cleanliness9.8
Facilities8.9
Location9.3
Room comfort and quality10.0
Service9.0
Value for money8.6
High score for Almaty
Rating
9+ Exceptional (6)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (0)
Showing 6 verified guest comments
9.6
Exceptional
Sean from Australia
Solo traveler
Deluxe Room, Guest room, 1 King
Stayed 1 night in September 2022

Great Hotel”

Good location and good facilites. Family friendly with a lot to do in the immediate area.

Reviewed April 19, 2023

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9.6
Exceptional
Jongwon from Kyrgyzstan
Family with young children
Deluxe Room, Guest room, 2 Double, Mountain view
Stayed 2 nights in June 2022

Strongly recommended”

Best hotel in Almaty

Reviewed June 06, 2022

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9.2
Exceptional
Kanan from Sweden
Business traveler
Stayed 9 nights in September 2017

Good service w a smile.”

Pros: service was great, location good and the nearby mall has all one could need. Cons: hotel is located on the upper floors of a commercial building, which means one has to go up to come down..and vice versa. Didn't have power outlet converters and an daily internet(only if u need more bandwidth) fee seems rather ridiculous for a $3-400/night hotel.

Reviewed October 11, 2017

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9.6
Exceptional
piyachai from Thailand
Couple
Stayed 2 nights in May 2016

Very nice hotel and lovely staff and very convenience”

Convenience location

Reviewed May 11, 2016

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10.0
Exceptional
Sanghynn from South Korea
Business traveler
Stayed 1 night in March 2015

location design comport”

location design comport

location design comport

Reviewed August 03, 2015

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9.6
Exceptional
min from Uzbekistan
Family with young children
Deluxe Room, Guest room, 2 Double, Mountain view
Stayed 2 nights in September 2022

전반적으로 만족”

조식이 좀 비싸긴하나, 시설은 매우 좋습니다. 고층이라서 뷰도 좋고, 인근에 스타벅스 및 쇼핑몰이 있어서 아이들과 지내기 편했습니다.

Reviewed November 03, 2022

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