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The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel
The Royale Chulan Hyde Park Hotel

Removed from saved list

7.4

Very good

1,855 reviews

1,855 reviews

Housekeeping42
Shops14
Breakfast5
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Prezzemolo & Vitale

150 m

Al Saqi

170 m

Bens

180 m

Rolle Therapy Practice

200 m

St Sophia's Cathedral

210 m

Popular landmarks
Natural History Museum

2.2 km

V&A - Victoria and Albert Museum

2.4 km

Madame Tussauds London

2.7 km

Buckingham Palace

3.7 km

National Gallery

4.4 km

Closest landmarks
Garden Square Dental Practice

120 m

Nashi Pharmacy

150 m

Porchester Dental Practice

220 m

Harley Street Aesthetics

240 m

Newton Medical Centre

260 m

The Royale Chulan Hyde Park Hotel

23-25 Leinster Square, Hyde Park, London, United Kingdom, W2 4NE - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of London

Front desk [24-hour]

320 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Kitchen

Room service

Concierge

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.4
Location rating8.2
Nearest airportLondon City Airport (LCY)
Distance to airport16.7 km

Rooms available at The Royale Chulan Hyde Park Hotel

Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Luxury Double Room
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Single Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Triple Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed and 1 single b...
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Economy Double Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Studio
...
  • Room size: 23 m²/248 ft²
  • Shower
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Quadruple Room
...
  • Room size: 15 m²/161 ft²
  • Shower
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Twin Room(Ground Floor)
...
  • Room size: 20 m²/215 ft²
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Classic Single Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Royale Chulan Hyde Park Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Royale Chulan Hyde Park Hotel?

For those who wish to drive their own cars, The Royale Chulan Hyde Park Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 24 GBP per day.

Is breakfast offered at The Royale Chulan Hyde Park Hotel?

There's an additional charge of 7 GBP for adults and 7 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Royale Chulan Hyde Park Hotel?

The Royale Chulan Hyde Park Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Royale Chulan Hyde Park Hotel?

The closest train, metro, or bus station is Bayswater Tube Station, 310 m away from The Royale Chulan Hyde Park Hotel.

What restaurants are nearby The Royale Chulan Hyde Park Hotel?

The Royale Chulan Hyde Park Hotel is located in Hyde Park, famous for good restaurants such as Gold Mine, Zuma and Scott's.

What popular shopping places are close to The Royale Chulan Hyde Park Hotel?

Shopping options in The Royale Chulan Hyde Park Hotel’s Hyde Park neighborhood include Harrods, Whiteleys and Kensington Market.

What are popular attractions near The Royale Chulan Hyde Park Hotel?

The Royale Chulan Hyde Park Hotel is located in Hyde Park area, which is famous for attractions such as Hyde Park, Wallace Collection and South Kensington.

What popular natural sightseeing spots are close to The Royale Chulan Hyde Park Hotel?

The Royale Chulan Hyde Park Hotel is located within Hyde Park, which makes it conveniently close to natural sights including Grosvenor Square.

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Explore the neighborhood

What people love about The Royale Chulan Hyde Park Hotel

  • 10

    Exceptional
    Location

    "Very good location, near tesco/halal sundry shop/all good"

    Ahmad

    |

    November 15, 2022

  • 7.2

    Very good
    Location

    "Good point is location is convenient… comfortable beds and helpful staff"

    Wai

    |

    October 22, 2022

  • 8

    Very good
    Location

    "Good location with halal food restaurants"

    Syukrina

    |

    August 3, 2022

Property ranking|Compared to 6,159 London properties
See all rankings
Room comfort score
6.9/10
Value for money score
7.4/10
Service score
7.7/10
Location score
8.2/10
Better than
96
%
of London properties
Better than
93
%
of London properties
Better than
93
%
of London properties
Better than
92
%
of London properties
Overall rating:

7.4

Very good
1,855 reviews
Cleanliness
7.4
Facilities
6.5
Location
8.2
Read all reviews >
What travelers say they love:
Hotel is in a perfect location for Hyde Park/Notting Hill.
Laura from United Kingdom
Couple
More about The Royale Chulan Hyde Park Hotel

More about The Royale Chulan Hyde Park Hotel

The Royale Chulan Hyde Park Hotel

Fit more adventure and activities in your travel schedule with a stay at The Royale Chulan Hyde Park Hotel. The Royale Chulan Hyde Park Hotel is located right in the center of London, a great location close to tourists' favorite landmarks. Are you seeking the true London? Experiencing the best of the city's culture is easy with a stay at The Royale Chulan Hyde Park Hotel, located merely 5.1 km from London Eye.
Enjoy all that The Royale Chulan Hyde Park Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage.
Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at The Royale Chulan Hyde Park Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The Royale Chulan Hyde Park Hotel provide guests with a range of amenities to ensure a restful night. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


Around the property

Don't spend all your time inside while in London! A great museum trip can be had at The British Museum located 4.5 km away, with local art that provides a sense of the region. Be sure to visit Tower of London located 8.0 km away, an item on every checklist of those who travel to London.


Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in London.

Amenities and facilities
Good
Facilities

6.5

Most talked about facilities

Housekeeping

41 mentions

Breakfast

20 mentions

Food & Dining

11 mentions

Internet

11 mentions

Languages spoken

  • English
  • Arabic
  • Greek
  • Romanian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Kitchen
  • Room service

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Air conditioning
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kitchenette
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • Continental
Location
23-25 Leinster Square, Hyde Park, London, United Kingdom, W2 4NE
Excellent
Location

8.2

Airports

  • London City Airport (LCY)
    16.7 km 57 min drive
  • Heathrow Airport (LHR)
    18.9 km 35 min drive

Public transportation

  • Bayswater Tube Station
    320 m 6 min walk
  • Queensway Tube Station
    500 m 9 min walk

Hospital or clinic

  • Garden Square Dental Practice
    120 m

Shopping

  • Camden Market
    4.4 km 20 min drive

Convenience store

  • Sainsbury's Local
    1.0 km 6 min drive

Cash withdrawal

  • ATM
    170 m 2 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    2.2 km
  • V&A - Victoria and Albert Museum
    2.4 km
  • Madame Tussauds London
    2.7 km
  • Buckingham Palace
    3.7 km
  • National Gallery
    4.4 km
  • The British Museum
    4.5 km
  • Big Ben
    4.8 km
  • London Eye
    5.1 km
  • Tower of London
    8.0 km
  • Tower Bridge
    8.1 km

Nearby landmarks

  • Garden Square Dental Practice
    120 m
  • Nashi Pharmacy
    150 m
  • Prezzemolo & Vitale
    150 m
  • Al Saqi
    170 m
  • Bens
    180 m
  • Rolle Therapy Practice
    200 m
  • St Sophia's Cathedral
    210 m
  • Whiteleys
    210 m
  • Porchester Dental Practice
    220 m
  • Kensington Market
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)7 GBP

The property

  • Number of rooms 52
  • Most recent renovation2007

Parking

  • Daily parking fee24 GBP

Reviews of The Royale Chulan Hyde Park Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.4
Facilities6.5
Location8.2
Room comfort and quality6.9
Service7.7
Value for money7.4
High score for London
Rating
9+ Exceptional (88)
8-9 Excellent (102)
7-8 Very Good (160)
6-7 Good (74)
<6 Below Expectation (150)
Time of the year
Mar - May (209)
Jun - Aug (154)
Sep - Nov (102)
Dec - Feb (109)
All guests (964)
All room types
All languages

Show reviews that mention 

Showing 574 verified guest comments
12345
10.0
Exceptional
Andri from Malaysia
Business traveler
DOUBLE STANDARD - ROOM ONLY
Stayed 6 nights in March 2019

Perfect hotel at a perfect location”

The hotel is just perfect. The staffs are super friendly, especially the guy from Greece (I forgot to ask his name) at the receptionist desk, he is particularly helpful in assisting the guest. Big room with cooking utensil, comfortable bed, three underground stations with different lines (District/Circle, Central, and Hammersmith & City) are within walking distance, so it's easy to reach the other parts of London. If you are a Muslim, it's very easy to find Halal food near Bayswater station, or along the main street beside the hotel for the fancier restaurants. Thank you Royale Chulan Hyde Park for the great stay at the great price

Reviewed April 09, 2019

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10.0
Exceptional
Qairul from Malaysia
Couple
Economy Double Room
Stayed 6 nights in June 2019

Just perfect”

We spent 6night here for holiday and everything was excellent. The location of the hotel is quite close to my destination. As for the room even though being small but it is comfort for us i can even cook myself as the room got stove🥰 if you travel with few family members can choose bigger room🙂 definitely will recommend to others for stay.

Reviewed March 04, 2020

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Dear Qairul, Thank you for taking time to share your feedback following your stay in our hotel. We are delighted to hear that your stay was perfect, and you really enjoyed your holiday . We really appreciate, the fact that our hotel will receive the best recommendation from your side ! However, whenever your travel plans bring you in London, it will be our pleasure to accommodate you again! Regards Anna Royale Chulan Hyde Park Hotel, London !

Responded March 06, 2020
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
Natenapa
Family with teens
Luxury Double Room
Stayed 8 nights in August 2019

Comfortable and good hotel ”

The hotel is very good located, not far from tube satation (bayswater). All staffs are nice and friendly. The room is big with kitchenette area, but bathroom is very small. Value for money, we will keep going back to this hotel.

Reviewed December 02, 2020

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Dear Natenapa, Thanks for taking the time to post your feedback, we really appreciate it. We are thrilled to hear that you enjoyed your stay with us, and it will be our pleasure to have you as a guest in the future. Should your travel plans bring you back to London, it would be our pleasure to welcome you back. Kind regards Anna

Responded December 02, 2020
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
Juliana from Malaysia
Family with teens
Luxury Double Room
Stayed 5 nights in April 2022

Strategic Location and Value for Money!”

I will definitely come back! Friendly Staff, spacious room ( for the price I pay it is good enough. Easy to go anywhere from here

Reviewed April 25, 2022

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Dear Juliana, Thank you for spending your time to post your feedback in regard to your recent stay at our hotel. I am thrilled to hear that you found our rooms spacious and our staff being friendly, and we are delighted to learn that we were able to offer you a pleasant stay and you've enjoyed the time spend in our hotel. Should your plans bring you back in London, it will be our pleasure to accommodate you again. Kind regards, Anna.

Responded May 09, 2022
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
siti from Malaysia
Group
Triple Room
Stayed 3 nights in November 2018

Staff are all friendly and attentive.”

Helpful and friendly staff, great location and comfortable

Reviewed May 15, 2019

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9.6
Exceptional
Angelina from British Virgin Islands
Couple
Luxury Double Room
Stayed 7 nights in August 2019

Excellent location and facilities.”

Room was a little on the small side; looked bigger in the pictures. I was very dissatisfied with the breakfast which fell way short of being even continental. There must be some improvement here or don’t offer it at all. Full English breakfast is available within close proximity at the same price. I was very disappointed that I had opted for the “breakfast included” option which we didn’t partake of for two of the seven days stay.

Reviewed August 14, 2019

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Dear Angelina, I am delighted that you found the hotel in a excellent location, however we are sorry to hear the breakfast was not as you had expected. I will share your feedback with the leadership team. Best Wishes!

Responded August 25, 2019
The Royale Chulan Hyde Park Hotel
9.6
Exceptional
gan from Malaysia
Family with teens
Triple Room
Stayed 3 nights in January 2020

Very reasonable price and strategic place”

The hotel responded to my request for a cooking pan which is great. Overall, everything is good except the shower, water can be too hot or too cold. Room and shower area is relatively suitable for petite size people. I'm petite size but still knock my elbow turning around in shower area. However, generally, no biggie. Will opt for this hotel again on my next visit.

Reviewed February 05, 2020

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Dear Gan, Thank you for your feedback following your recent stay in our hotel. We are delighted to hear that overall you had a pleasant stay, however, please accept our sincere apologies for the inconvenience caused by shower size and water temperature. We will use your comments as opportunity for future improvements. Should your travel plans bring you back to London it will be our pleasure to ensure a warm welcome back. Kind regards Anna, Royale Chulan Hyde Park Hotel.

Responded February 06, 2020
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
Rajan from Malaysia
Couple
Economy Double Room
Stayed 4 nights in March 2020

Very good location”

The location was good for transport and food. The staff very super helpful and friendly.

Reviewed March 13, 2020

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Dear Rajan, Thanks for taking the time to post your feedback, we really appreciate it. We are thrilled to hear that you enjoyed your stay with us, and it will be our pleasure to have you as a guest in the future. Should your travel plans bring you back to London, it would be our pleasure to welcome you back. Kind regards Anna

Responded December 02, 2020
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
Stephen from United Kingdom
Solo traveler
Single Room
Stayed 1 night in July 2022

The Royale Chulan Hotel”

Fantastic hotel for staying in London very centrally located and lovely staff who are very helpful reccomend a stay .

Reviewed July 03, 2022

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Dear Stephen, We highly appreciate your feedback regarding your stay at Royale Chulan Hyde Park Hotel. It is always a pleasure to receive positive feedback and I will share your comments with the team. It is wonderful to know that you had a nice experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I hope your next visit at our hotel will be as pleasant as this one. Kind Regards, Anna, Royale Chulan Hyde Park Hotel!

Responded July 21, 2022
The Royale Chulan Hyde Park Hotel
9.6
Exceptional
HO from Hong Kong SAR, China
Family with teens
Twin Room
Stayed 10 nights in August 2019

Exceptional”

very good experience in Royale Chulan Hyde Park for the clean bedroom and good enough facilities, nice and helpful receptionists, whilst the bathroom is a bit small

Reviewed August 22, 2019

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Dear Ho, Thank for your feedback and we do hope to have the opportunity to welcome you back again. Best Wishes!

Responded August 26, 2019
The Royale Chulan Hyde Park Hotel
9.2
Exceptional
laili from Malaysia
Group
Triple Room
Stayed 6 nights in May 2022

strategic location”

please make sure u r strong enough to carry ur luggage in as they dont have any ramp at their entrance. The toilet is very small and u have to adjust urself to get into it. The door knob was broken during our stay and we have to wait for the maintenance to fix it only on weekdays. Furthermore, the aircond also cannot be functioned during our stay but the staff provide us with fan and heater. The staffs are friendly and very helpful. Oh and I like their bedding and the facilities they provide for cooking. The space is just enough. It is recommended to stay and strategically located nearby underground station, bus stops and halal restaurants.

Reviewed May 29, 2022

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9.6
Exceptional
Hui from Singapore
Group
Triple Room
Stayed 8 nights in November 2019

Exceptional”

About 10 mins walk to bayswater . Bayswater have a lot of eatery. Hotel is clean , staff is Super friendly

Reviewed December 06, 2019

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Dear Hui , Thank you for taking time to share your feedback with following your recent stay. We delight to hear from you that location was perfect, and staff was helpful, and we do hope to see you back! Kind regards Anna

Responded January 06, 2020
The Royale Chulan Hyde Park Hotel
9.2
Exceptional
faralinah from Malaysia
Group
Triple Room
Stayed 2 nights in March 2019

I love this hotel!”

Everything good about this hotel, from the staff until the room, all is fine! Make u feel like u are at home! I love the mini stove and microwave that they provide. Just 7mins walking from bayswater underground station and 10mins from queensway station. Good environment, many eateries plus Halal food is everywhere and got halal supermarket too

Reviewed March 15, 2019

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9.6
Exceptional
Lesley
Group
Twin Room
Stayed 3 nights in October 2019

Exceptional”

All round great accommodation although toilet a little small. Great area with lots of lovely eating places and only 3 stops from centre of London.

Reviewed October 18, 2019

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Dear Lesley, Thanks for taking the time to post your feedback, we really appreciate it. I am delighted that you found the location and accommodation great. We hope to welcome you back soon! Regards!

Responded October 29, 2019
The Royale Chulan Hyde Park Hotel
10.0
Exceptional
shuhaila from United Kingdom
Couple
DOUBLE ECONOMY - ROOM ONLY
Stayed 1 night in August 2019

Exceptional”

near to tube lines, bus and other amenities

Reviewed January 03, 2020

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Dear Shuhaila Thank you for your feedback following your recent stay. We hope to welcome you back again. Kind regards, Anna

Responded January 06, 2020
The Royale Chulan Hyde Park Hotel
9.2
Exceptional
Hui from Singapore
Group
Economy Double Room
Stayed 8 nights in November 2019

Exceptional”

About 10 mins walk to bayswater . Bayswater have a lot of eatery. Hotel is clean , staff is Super friendly

Reviewed December 06, 2019

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Dear Hui, Thank you for your feedback and we are delighted to see such a nice score. We are happy that you find our staff friendly. Should your travel plans bring you back to London it will be our pleasure to ensure a warm welcome back. Kind regards, Anna

Responded January 06, 2020
The Royale Chulan Hyde Park Hotel
8.4
Excellent
Nik from Malaysia
Group
Stayed 5 nights in December 2018

5 days 4 nights stay”

This place is very near with Bayswater tube line and food is easy to find. Staff are all friendly and attentive. Bathroom bit small but for asian like us it is okay. Just that the water heater from the shower sometimes doesnt work, but its manageable. The bed was comfy and it was cleaned every day. We asked for highest floor and we got as requested. We went there during winter, so we dont need to aircond. But if during summer, better ask for the staff to check if the aircond is working or not because we couldnt find the switch or remote. But they do provide a stand fan. The kitchenette is equipped with a pot, saucer pan and plates and cutleries. They do provide tea bags and kettle as well. Overall me and my friend are happy with our stay and will consider to stay here again if we are going back to London.

Reviewed January 06, 2019

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9.2
Exceptional
Mat from Malaysia
Family with teens
Triple Room
Stayed 9 nights in July 2019

Good location, near to tube stations and tourist attractions and value for money with friendly staff”

Will definitely stay here again on the next trip.

Reviewed July 24, 2019

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Dear Matt, Thanks for taking the time to post your feedback, we really appreciate it. I am delighted that you found your stay excellent and we hope to welcome you back soon. Best wishes!

Responded August 01, 2019
The Royale Chulan Hyde Park Hotel
8.8
Excellent
Laura from United Kingdom
Couple
Twin Room
Stayed 2 nights in October 2021

Great location ”

Hotel is in a perfect location for Hyde Park/Notting Hill. Hotel is clean, staff are super friendly & helpful. Only downside is that beds are very firm & not very comfortable

Reviewed November 01, 2021

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Dear Laura, We appreciate you taking the time to share your feedback with us following your recent stay. Thank you for pointing out the hotel location which is always much appreciated by our guests. We are delight that the hotel and our services were in line with your expectations, and you had a pleasant stay at our hotel. However, we will take into consideration all your comments about our beds for future improvements. Kind regards, Anna

Responded November 09, 2021
The Royale Chulan Hyde Park Hotel
8.4
Excellent
roslinda from Malaysia
Family with teens
Triple Room
Stayed 5 nights in May 2022

Good accomodation”

The hotel was good, the bed was a little high for us Asians though. Position of the toilet bowl and washing basin plus the heater was too close to each other that it was difficult to move in and out the bathroom shower and toilet. There was only a small table and a chair so it's difficult to eat in the room even though there was a kitchen available. Would be better to put a double deck and a twin bed rather than such a huge queen bed that occupy so much space for such a nice and cosy hotel. Maybe a good interior decorator can advice on how to maximize the space. I like the stairs leading to the exit door though..it brings the old English feeling to me ... Other than that I am really glad I found this deal and Agoda has been good to find me such good for value place to stay...

Reviewed May 20, 2022

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