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Exterior view, The St. Regis Astana in Nur-Sultan
The St. Regis Astana
Facilities, The St. Regis Astana in Nur-Sultan
Lobby, The St. Regis Astana in Nur-Sultan
Lobby, The St. Regis Astana in Nur-Sultan
Interior view, The St. Regis Astana in Nur-Sultan
Interior view, The St. Regis Astana in Nur-Sultan

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9.4

Exceptional

644 reviews

644 reviews

See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
President's Culture Center 600 m
Astana National Art Gallery 620 m
Monument to Zhambyl Zhabayev 660 m
Kaskad 690 m
Duman Entertainment Center 780 m
Fountain Circus 910 m
Salon Talisman 920 m
Chocolate Shop 920 m
Constantine and Helen Cathedral 1.1 km
Vzyskaniye Pogibshikh The Convent Mother of God 1.1 km

The St. Regis Astana

1 Kabanbay Batyr Avenue, Saryarka District, Nur-Sultan, Kazakhstan, 010000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Saryarka District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nursultan Nazarbayev International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Facilities

Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Value for money8.5
Location rating9.0

Rooms available at The St. Regis Astana

St. Regis Suite, 1 Bedroom Larger Suite, 1 King, River view
...
  • Room size: 150 m²/1615 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Ambassador Suite, 1 Bedroom Junior Suite, 1 King, Balcony
...
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • River view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room, Guest room, 1 King, High floor, Balcony
...
  • Room size: 71 m²/764 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King
...
  • Room size: 68 m²/732 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Royal Suite, 1 Bedroom Larger Suite, 1 King, River view
...
  • Room size: 235 m²/2530 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Twins
...
  • Room size: 68 m²/732 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Grand Deluxe River view, Guest room, 1 King, River view
...
  • Room size: 71 m²/764 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe with River view, Guest room, King, River view
...
  • Room size: 68 m²/732 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Grand Deluxe King Room
...
  • Room size: 71 m²/764 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The St. Regis Astana offer spa services?

You can benefit from your stay at The St. Regis Astana much more by taking advantage of the property's accessible spa services that are offered for all its guests to make your evening far better.

What type of non-water sports and outdoor activities are available at The St. Regis Astana?

The St. Regis Astana features non-water sport and outdoor activities such as hiking trails, and tennis courts for you to get your exercise in while remaining here.

Does The St. Regis Astana provide laundry services?

Yes! The St. Regis Astana provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

What steps does The St. Regis Astana take in terms of hygiene, safety, and cleanliness?

The St. Regis Astana satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, temperature check for guests and staff, and staff trained in safety protocol for further safety precautions and hygiene protocols.

How long do visitors typically stay at The St. Regis Astana?

Verified past guests that have stayed at The St. Regis Astana had an average nightly stay of 1 night at this property.

What was the average room rate for The St. Regis Astana been in the past month?

The typical room rate for The St. Regis Astana in the past month is 85650.01 KZT, compared to city's average of 27513.64 KZT.

In which languages can The St. Regis Astana's personnel communicate?

The St. Regis Astana can communicate in 6 languages and supports well-known languages such as English and Mandarin Chinese for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do past visitors like most about The St. Regis Astana?

Past guests that stayed at The St. Regis Astana have given this property a rating of 9.0 for its exceptional location as the primary highlight for their stay.

What is the verified guest review consensus about The St. Regis Astana's view?

67.0% of our past visitor reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for The St. Regis Astana down in the review section.

What is the typical rating that past Solo travelers' have given to The St. Regis Astana?

Verified solo travelers that have stayed at this property have given The St. Regis Astana an average rating of 9.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The St. Regis Astana?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at The St. Regis Astana?

Wake up to an amazing continental and buffet breakfast at The St. Regis Astana. Guest visitors can enjoy breakfast offered with an additional charge of 10000 KZT for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

See map

Explore the neighborhood

Overall rating:

9.4

Exceptional
644 reviews
Cleanliness
8.5
Facilities
8.0
Location
9.0
Read all reviews >
More about The St. Regis Astana

More about The St. Regis Astana

The St. Regis Astana

Getting in and around Nur-Sultan is a breeze when staying at The St. Regis Astana, located just minutes away from the city center.
At The St. Regis Astana, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Nur-Sultan even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at The St. Regis Astana thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The St. Regis Astana are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at The St. Regis Astana even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
In some select rooms, you can find a refrigerator and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The St. Regis Astana begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're selective about eating, don't worry! The St. Regis Astana has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Apart from amenities and services, The St. Regis Astana goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room, tennis court and hiking trails. Get social at the hotel's library, games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • Chinese [Mandarin]
  • German
  • Italian
  • Russian
  • Turkish
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Italian
  • Full English/Irish
  • Buffet
Restaurants on site
La Rivière
  • Cuisine: International
  • Menu: Buffet
The Grill
  • Cuisine: Grill/BBQ
  • Menu: Buffet
St. Regis Summer Terrace
  • Cuisine: International
  • Menu: Buffet

Location

1 Kabanbay Batyr Avenue, Saryarka District, Nur-Sultan, Kazakhstan, 010000
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Foreign tourists will be charged an additional 5 percent tourist tax which is not included in total amount confirmed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)10000 KZT
The property
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants2
  • Number of rooms 120
  • Room voltage220
  • Year property opened2017

Property announcements

Food from outside vendors, restaurants, stores etc cannot be brought into the hotel.

Reviews of The St. Regis Astana from real guests

Provided by verified guests of Agoda
8.4
Excellent
Cleanliness8.5
Facilities8.0
Location9.0
Service8.0
Value for money8.5
High score for Nur-Sultan
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Showing 1 review
6.0
Daniyel from Kazakhstan
Business traveler
Deluxe Room, Guest room, 1 King
Stayed 1 night in March 2023

Теряем качество”

С каждым разом все хуже и хуже

Reviewed April 04, 2023

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