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The Sumner Hotel
The Sumner Hotel
The Sumner Hotel
The Sumner Hotel
The Sumner Hotel
The Sumner Hotel
The Sumner Hotel

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8.5

Excellent

104 reviews

104 reviews

Breakfast7
Housekeeping6
Shops1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Homemade London

30 m

West London Synagogue

70 m

Riteway

190 m

Connaught Square

220 m

Still Water Horse Head Statue

240 m

Popular landmarks
Madame Tussauds London

950 m

Buckingham Palace

2.0 km

V&A - Victoria and Albert Museum

2.2 km

Natural History Museum

2.3 km

National Gallery

2.4 km

Closest landmarks
The Berkeley Clinic

50 m

Al Farabi Pharmacy

140 m

Upper Berkeley Dental Care

150 m

Al Razi Pharmacy

150 m

Exceldent

190 m

The Sumner Hotel

54 Upper Berkeley Street, Hyde Park, London, United Kingdom, W1H 7QR - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Located in heart of London

Front desk [24-hour]

250 meters to public transportation

Inside city center

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Restaurants

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport14.6 km

Rooms available at The Sumner Hotel

Excellent
Room comfort & quality

8.5

De Luxe Double Room
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 double bed
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Standard Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
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Queen Double
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 queen bed
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King Double
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 king bed
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Executive Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower
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Queen Double
...
  • Room size: 12 m²/129 ft²
  • Shower
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Standard Room
...
  • Room size: 12 m²/129 ft²
  • Shower
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Executive Room
...
  • Room size: 16 m²/172 ft²
  • Shower
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Standard Double or Twin Room
...
  • Room size: 11 m²/118 ft²
  • Shower
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Deluxe Room
...
  • Room size: 16 m²/172 ft²
  • Shower
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Frequently asked questions

What time is check-in and check-out at The Sumner Hotel?

Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Sumner Hotel?

For those who wish to drive their own cars, The Sumner Hotel has a car park on site, as well as additional parking nearby if the first car park is full.

Is breakfast offered at The Sumner Hotel?

Wake up to a great buffet breakfast at The Sumner Hotel.

What is the smoking policy at The Sumner Hotel?

The Sumner Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Sumner Hotel?

Marble Arch Tube Station is the closest train, metro, or bus station, about 250 m away from The Sumner Hotel.

What restaurants are nearby The Sumner Hotel?

Restaurants including Gold Mine, Zuma and Scott's are popular in The Sumner Hotel’s neighborhood which is known as Hyde Park.

What popular shopping places are close to The Sumner Hotel?

Located in the Hyde Park area, The Sumner Hotel is close to great shopping choices like Harrods, Homemade London and Clarks.

What are popular attractions near The Sumner Hotel?

Guests at The Sumner Hotel can easily visit Hyde Park, Wallace Collection and South Kensington located in the Hyde Park area.

What popular natural sightseeing spots are close to The Sumner Hotel?

The Sumner Hotel is located in the Hyde Park area, which is famous for natural sightseeing destinations such as Grosvenor Square.

See map

Explore the neighborhood

What people love about The Sumner Hotel

  • 9.6

    Exceptional
    Staff 

    "Well situated hotel , very clean & helpful staff."

    Jeff

    |

    February 22, 2022

  • 9.6

    Exceptional
    Breakfast

    "The shower was lovely and hot and the choice for breakfast in the morning was plenty."

    Alyson

    |

    February 23, 2020

  • 9.6

    Exceptional
    Staff 

    "Really friendly and helpful staff lovely warm hotel great beds would highly recommend"

    HELEN

    |

    January 18, 2020

Property ranking|Compared to 6,079 London properties
See all rankings
Service score
9.1/10
Room comfort score
8.5/10
Location score
9.2/10
Cleanliness score
9/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
98
%
of London properties
Overall rating:

8.5

Excellent
104 reviews
Cleanliness
9.0
Facilities
7.7
Location
9.2
Read all reviews >
More about The Sumner Hotel

More about The Sumner Hotel

The Sumner Hotel

If you're seeking to see the best of London, then there's no better start than a stay at The Sumner Hotel, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of London with a stay at The Sumner Hotel, located merely 3.1 km from London Eye.
Take advantage of a wealth of unrivaled services and amenities at The Sumner Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at The Sumner Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Sumner Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Sumner Hotel offers an excellent variety of recreational facilities. Have fun with your friends or family, or even meet new people at the library.


Around the property

Take advantage of the opportunity to explore London while in the city. Engage in the city's best art at The British Museum located 2.4 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Tower of London located 5.9 km away, a must-see for anyone visiting London.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
This hotel scores higher than 98% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Breakfast

10 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • German
  • Italian
  • Polish
  • Romanian
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Telephone
  • Toiletries
  • TV [flat screen]

Food and dining

Breakfast options
  • Full English/Irish
  • Buffet

Location

54 Upper Berkeley Street, Hyde Park, London, United Kingdom, W1H 7QR
Exceptional
Location

9.2

Airports
  • London City Airport (LCY)
    14.6 km 52 min drive
  • Heathrow Airport (LHR)
    20.9 km 43 min drive
Public transportation
  • Marble Arch Tube Station
    250 m 4 min walk
  • Edgware Road Circle Line Tube Station
    700 m 10 min walk
Hospital or clinic
  • The Berkeley Clinic
    50 m
Shopping
  • Camden Market
    3.1 km 16 min drive
Convenience store
  • WHSmith
    1.1 km 6 min drive
Cash withdrawal
  • ATM
    90 m 1 min walk

What's nearby

Popular landmarks
  • Madame Tussauds London
    950 m
  • Buckingham Palace
    2.0 km
  • V&A - Victoria and Albert Museum
    2.2 km
  • Natural History Museum
    2.3 km
  • National Gallery
    2.4 km
  • The British Museum
    2.4 km
  • Big Ben
    3.0 km
  • London Eye
    3.1 km
  • Tower of London
    5.9 km
  • Tower Bridge
    6.0 km
Nearby landmarks
  • Homemade London
    30 m
  • The Berkeley Clinic
    50 m
  • West London Synagogue
    70 m
  • Al Farabi Pharmacy
    140 m
  • Upper Berkeley Dental Care
    150 m
  • Al Razi Pharmacy
    150 m
  • Riteway
    190 m
  • Exceldent
    190 m
  • Stanhope Place Dental Practice
    210 m
  • Bin-Seena Pharmacy
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until11:00
The property
  • Number of rooms 19

Reviews of The Sumner Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities7.7
Location9.2
Room comfort and quality8.5
Service9.1
Value for money8.0
High score for London
Rating
9+ Exceptional (26)
8-9 Excellent (16)
7-8 Very Good (16)
6-7 Good (3)
<6 Below Expectation (6)
Time of the year
Mar - May (9)
Jun - Aug (15)
Sep - Nov (22)
Dec - Feb (21)
All guests (104)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
9.6
Exceptional
Alyson from United Kingdom
Couple
Standard Double or Twin Room
Stayed 1 night in February 2020

Great hotel with impeccable staff”

The hotel building itself is beautiful and still retains some of its original features and detailing. Initial access is via intercom - which made us feel very safe (in an already nice part of London) - afterwhich you are given a card for access. The hotel is bright and inviting and the rooms are spacious and spotless. The quality of furnishings in the room was similar to that of a big chain hotel (with an added bonus of robes and slippers, although no tea/coffee making facilities) but what really puts this hotel above the others was the friendliness, politeness and service offered by all of the staff, all of the time. They were absolutely faultless and nothing we asked of them was a problem or inconvenience and they seemed genuine in their efforts to make sure we had everything we needed. The shower was lovely and hot and the choice for breakfast in the morning was plenty. We will definitely stay here again!

Reviewed February 24, 2020

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10.0
Exceptional
Claudette from United States
Solo traveler
Queen Double
Stayed 2 nights in August 2019

Exceptional”

Wonderful stay in an excellent location with friendly and accommodating staff. I will definitely stay here again.

Reviewed August 26, 2019

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9.6
Exceptional
Jeff from United Kingdom
Family with teens
Standard Double or Twin Room
Stayed 2 nights in February 2022

Visit Feb 22”

Well situated hotel , very clean & helpful staff. Breakfast at nearby hotel very good

Reviewed February 22, 2022

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9.2
Exceptional
Selwyn
Business traveler
De Luxe Double Room
Stayed 3 nights in February 2019

Exceptional”

I stayed at the Sumner for three nights this week and have only good comments about the Hotel The staff are friendly and helpful, the rooms are spotless and were well maintained during my stay, and the location for my purposes was excellent. The lack of a kettle (or similar) in the room is somewhat of a limiting factor but my request for tea at all hours was met with a polite and efficiently delivered pot of tea to my room ..................... on a tray and at no extra charge !!!! I would certainly stay there again on future business trips

Reviewed February 21, 2019

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9.2
Exceptional
Elaine from United Kingdom
Group
Queen Double
Stayed 1 night in July 2019

Very clean & great location ”

We went to a concert at Hyde Park and so the location was excellent. Easy to walk to and a good location for shopping the next day. I will definitely book again.

Reviewed July 12, 2019

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9.6
Exceptional
HELEN from United Kingdom
Business traveler
Queen Double
Stayed 1 night in January 2020

Great hotel lovely staff”

Really friendly and helpful staff lovely warm hotel great beds would highly recommend

Reviewed January 18, 2020

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8.4
Excellent
Beverley from United Kingdom
Couple
Queen Double
Stayed 1 night in December 2018

Excellent”

Friendly staff, great location, comfortable and quiet hotel

Reviewed January 05, 2019

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8.0
Excellent
Andrew from United Kingdom
Couple
King Double
Stayed 3 nights in April 2019

Quiet and comfortable”

Good sized, quiet room. Good bathroom with excellent shower. Helpful and friendly staff.

Reviewed April 15, 2019

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7.6
Very good
Greg from United Kingdom
Business traveler
Queen Double
Stayed 1 night in August 2019

Very good”

Nice clean, decent size room with Air Conditioning. Staff were very polite and welcoming.

Reviewed August 05, 2019

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6.8
Good
Louise from Australia
Family with teens
Standard Double or Twin Room
Stayed 2 nights in July 2019

So-so”

Location is good, room was clean, lady who served breakfast was lovely. There’s a lift but it doesn’t go to every floor - older people beware. It gets a pass mark but I wouldn’t go back. Staying at the Mercure Hyde Park now - a little bit more expensive but WAY nicer.

Reviewed July 19, 2019

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5.2
David from United States
Couple
Queen Double
Stayed 5 nights in September 2019

Save your money”

Bed was two twin beds put together. Made with cheap inner springs and primary side had huge valley. Shower was ok, just small and for someone over 6'... Breakfast was included and more then just a Continental breakfast. It's one saving grace. Way, way over priced. Our later stay, 4 days later, at the Radisson, Park Plaza Westminster bridge, same price and significantly better. Although the breakfast is not included. Staff was very kind and gave good Intel on the area.

Reviewed September 21, 2019

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8.0
Excellent
David from Canada
Couple
Queen Double
Stayed 2 nights in July 2015

Weekend excursion”

location, complimentary tea/coffee and buscuits served any time you want, nice breakfast included with your room

This was our second visit to the Sumner and we weren't disappointed. We were on our way back from a cruise and stopped off in London for a quick shopping trip. The location couldn't be better - only 5 minute walk to Oxford Street! We arrived early yet our room was ready and we were given an upgrade which was a nice surprise. The staff are very polite and helpful and the breakfast is more than adequate. Only downside is the price but it is London after all. Would recommend staying here next time you're in London.

Reviewed July 14, 2015

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9.3
Exceptional
immortal from Kuwait
Group
De Luxe Double Room
Stayed 10 nights in March 2014

it's really a great hotel I spend in ”

quite location stuff

I love this hotel it's good location for shopping very near for bus stoping the stuff of sumner hotel are super kindly real I'm enjoying there thanks a lot 😊

Reviewed April 12, 2014

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9.6
Exceptional
Paul from United Kingdom
Couple
King Double
Stayed 3 nights in January 2017

Great for a weekend break”

Close to Marble Arch and Hyde Park. Easy access to buses and Tube. We had a spacious room on the second floor overlooking the street that was quiet. Breakfast facilities are a bit cramped.No tea/coffee making facilities in rooms but available free on order with room service including an early morning cuppa.

Reviewed January 24, 2017

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8.3
Excellent
andreas from Norway
Couple
Stayed 3 nights in April 2012

Friendly and central”

clean rooms

The Sumner House has a great location just off Marble Arch. Was a bit on the expensive side, and I am not sure its worth its price compared to the cheaper hotels. But, very enjoyable and comfortable stay in friendly and helpful environment.

Reviewed May 04, 2012

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8.4
Excellent
ERIN from United States
Couple
King Double
Stayed 5 nights in October 2016

A nice stay in London”

Good central location for walking and taking the underground.Close to the central line Marble Arch station and Hyde Park. Lots of different restaurant choices near by. Good continental breakfast and employees polite, helpful. Room was spacious and comfortable.

Reviewed October 22, 2016

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6.0
Kerry from Canada
Business traveler
King Double
Stayed 2 nights in February 2017

Close to Oxford Street and Marble Arch tube station”

I read many great reviews before booking and was happy with the location, lots of great restaurants in the neighbourhood, an easy walk to Oxford Street and Selfridges, and very close to Hyde Park. I found some of the staff not to be very friendly. Our room was very tired, the furniture old and our King bed was in fact two single beds (which I know is common) however they were in very different condition, one had a very visible sag. Plus the one quilt was too small for the bed so we kept pulling the covers over all night. Also if you have a challenge navigating stairs you are required to take your own bags to your room and the elevator stops between floors so you to carry them up or down a steep and narrow set of stairs. The breakfast was good with lots of options.

Reviewed February 28, 2017

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10.0
Exceptional
Riddhi from India
Solo traveler
Queen Double
Stayed 1 night in September 2017

The ideal hotel for all”

I absolutely loved everything about my experience here. Strategically located, very very accommodating staff, lovely breakfast. My choice every single time I'm in London x

Reviewed September 07, 2017

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10.0
Exceptional
JHY from United States
Couple
Stayed 2 nights in August 2012

Very nice and cozy hotel!”

close to market, restaurants, banks, metro.

very nice food and clean room. The reception person is very kind and neat. The location of the hotel is very close to mable arch and metro, very good choice for stay.

Reviewed August 27, 2012

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9.0
Exceptional
John from United Kingdom
Couple
Stayed 1 night in January 2012

Pleasant hotel but room on the small side”

Well kept, immaculate hotel with pleasant, helpful staff

enjoyed our stay, convenient location.rooms seemed on the small side for the money-would have been good to have a couple of small armchairs. also i thought i had booked a double bed, not twins but perhaps i got it wrong. anyway for one night it didn't matter. breakfast was adequate, hot food not really hot enough but this is a common complaint when kept in a buffet container. hot plates would have helped. would have liked tea and coffee making facilities in room

Reviewed January 18, 2012

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