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Thistle Holborn
Thistle Holborn
Thistle Holborn
Thistle Holborn
Thistle Holborn
Thistle Holborn
Thistle Holborn

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8.5

Excellent

301 reviews

301 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
St George’s Bloomsbury

20 m

Rubber Blade

80 m

Abbott & Holder

110 m

London Review Bookshop

110 m

Museum Tavern

120 m

Popular landmarks
The British Museum

270 m

National Gallery

970 m

London Eye

1.6 km

Big Ben

1.9 km

Buckingham Palace

2.2 km

Closest landmarks
Emergency Dental Clinic and Implant Centre

80 m

The Museum Practice

110 m

Museum Dental Suites

150 m

Embassy of Cuba

180 m

Midtown Cycle Vault (within underground car park)

180 m

Thistle Holborn

Bloomsbury Way, Bloomsbury, London, United Kingdom, WC1A 2SD - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bloomsbury, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

300 meters to public transportation

Front desk [24-hour]

Inside city center

270 meters to The British Museum

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Location rating9.4
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

Rooms available at Thistle Holborn

Excellent
Room comfort & quality

8.7

Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
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Executive King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Deluxe King
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 king bed
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Standard Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed
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Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Standard Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Junior Suite Single
...
  • Room size: 25 m²/269 ft²
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Junior Suite(1 Double Bed)
...
  • Room size: 32 m²/344 ft²
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DOUBLE Double Executive King Bed
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Thistle Holborn?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Thistle Holborn?

    For those who wish to drive their own cars, Thistle Holborn has a car park that's close to the hotel. Parking is available for an additional charge.

    Is breakfast offered at Thistle Holborn?

    Start your mornings right, with the continental and buffet breakfast options offered at Thistle Holborn. Adults can enjoy breakfast offered with an additional charge of 15 GBP if not included in the room rate.

    What are my dining options at Thistle Holborn?

    Thistle Holborn features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Thistle Holborn?

    Wireless internet service is offered to help your event go smoothly.

    Can business events be hosted at Thistle Holborn?

    On-site venues and convenient event services make Thistle Holborn an ideal choice for hosting meetings. The 5 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

    What is the smoking policy at Thistle Holborn?

    Thistle Holborn does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Thistle Holborn?

    The closest train, metro, or bus station to Thistle Holborn is Holborn Tube Station, 300 m away.

    What restaurants are nearby Thistle Holborn?

    Thistle Holborn’s neighborhood is Bloomsbury which includes popular restaurants such as Kingsley Two Brasserie & Bar, Hunan General's Mansion and Abeno.

    What popular shopping places are close to Thistle Holborn?

    Thistle Holborn is located in Bloomsbury area which features shopping places such as Rubber Blade, Abbott & Holder and Cinema Bookshop.

    What are popular attractions near Thistle Holborn?

    Thistle Holborn’s location in the Bloomsbury neighborhood makes it close to famous attractions including The British Museum, St George’s Bloomsbury and Museum Tavern.

    What popular natural sightseeing spots are close to Thistle Holborn?

    Thistle Holborn’s nearby natural sights include Tree for Nirmal Roy located in the same Bloomsbury area.

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    Explore the neighborhood

    What people love about Thistle Holborn

    • 7.6

      Very good
      Location

      "Location is good, walking distance to underground and buses."

      Phyllis

      |

      September 28, 2022

    • 10

      Exceptional

      "This is our second time staying at the Thistle, we were so impressed last year we came back!"

      Richard

      |

      August 27, 2022

    • 10

      Exceptional

      "We enjoyed our stay at The Thistle Holborn."

      Traci

      |

      July 5, 2022

    Property ranking|Compared to 6,422 London properties
    See all rankings
    Location score
    9.4/10
    Room comfort score
    8.7/10
    Value for money score
    8.2/10
    Service score
    8.6/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    97
    %
    of London properties
    Better than
    97
    %
    of London properties
    Overall rating:

    8.5

    Excellent
    301 reviews
    Cleanliness
    8.8
    Facilities
    7.8
    Location
    9.4
    Read all reviews >
    More about Thistle Holborn

    More about Thistle Holborn

    Thistle Holborn

    Thistle Holborn is the perfect choice for travelers who want to take in the sights and sounds of London. Experience an urban escape in London with a stay at Thistle Holborn, with its exceptional location right in the city center. Sampling the authentic culture of London is easy with a stay at Thistle Holborn, just 1.6 km from London Eye.
    The superior services and facilities offered at Thistle Holborn will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage.
    The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
    Guestrooms at Thistle Holborn are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms. Thistle Holborn also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.


    Around the property

    This is your chance to explore all that London has to offer. Learn about the city's art history with a day at The British Museum located 260 m away, where you can see collections by famous artists. Pose in front of Tower of London located 3.5 km away, and you can always show your friends the time you went to London.


    Reasons to stay here

    This hotel's food and dining score higher than 98% of accommodations in the city.
    This hotel scores higher than 98% of accommodations in the city for its location.
    Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Housekeeping

    20 mentions

    Breakfast

    14 mentions

    Food & Dining

    6 mentions

    View

    3 mentions

    Languages spoken

    • English
    • Dutch
    • French
    • German
    • Hindi
    • Italian
    • Polish
    • Romanian
    • Spanish
    • Turkish

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Cleanliness and safety

    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Staff trained in safety protocol

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Kids meal

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [charges apply]
    • Car park [nearby]

    Available in all rooms

    • Accessible by elevator
    • Air conditioning
    • Alarm clock
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Laptop safe box
    • Laptop workspace
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Full English/Irish
    • Buffet
    Restaurants on site

    Kingsley Two

    • Cuisine: British
    Location
    Bloomsbury Way, Bloomsbury, London, United Kingdom, WC1A 2SD
    Exceptional
    Location

    9.4

    Airports

    • London City Airport (LCY)
      12.1 km 35 min drive
    • Heathrow Airport (LHR)
      23.4 km 55 min drive

    Public transportation

    • Holborn Tube Station
      300 m 4 min walk
    • Covent Garden Tube Station
      510 m

    Hospital or clinic

    • Emergency Dental Clinic and Implant Centre
      80 m

    Shopping

    • Camden Market
      3.0 km

    Convenience store

    • Sainsbury's Local
      270 m

    Cash withdrawal

    • ATM
      110 m
    What's nearby

    Popular landmarks

    • The British Museum
      270 m
    • National Gallery
      970 m
    • London Eye
      1.6 km
    • Big Ben
      1.9 km
    • Buckingham Palace
      2.2 km
    • Madame Tussauds London
      2.2 km
    • Tower of London
      3.5 km
    • Tower Bridge
      3.7 km
    • V&A - Victoria and Albert Museum
      4.1 km
    • Natural History Museum
      4.3 km

    Nearby landmarks

    • St George’s Bloomsbury
      20 m
    • Emergency Dental Clinic and Implant Centre
      80 m
    • Rubber Blade
      80 m
    • The Museum Practice
      110 m
    • Abbott & Holder
      110 m
    • London Review Bookshop
      110 m
    • Museum Tavern
      120 m
    • Gordon Square
      130 m
    • Museum Dental Suites
      150 m
    • Gosh!
      170 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-2 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 3 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until11:00

    Getting around

    • Travel time to airport (minutes)45

    Extras

    • Breakfast charge (unless included in room price)15 GBP
    • Daily Internet/Wi-Fi fee0 GBP

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of restaurants1
    • Number of rooms 129
    • Most recent renovation2009

    Reviews of Thistle Holborn from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.8
    Facilities7.8
    Location9.4
    Room comfort and quality8.7
    Service8.6
    Value for money8.2
    High score for London
    Rating
    9+ Exceptional (69)
    8-9 Excellent (56)
    7-8 Very Good (36)
    6-7 Good (11)
    <6 Below Expectation (11)
    Time of the year
    Mar - May (46)
    Jun - Aug (50)
    Sep - Nov (31)
    Dec - Feb (56)
    All guests (301)
    All room types
    All languages

    Show reviews that mention 

    Showing 183 verified guest comments
    12345
    10.0
    Exceptional
    Traci from United States
    Couple
    Executive King
    Stayed 5 nights in June 2022

    Great location!”

    We enjoyed our stay at The Thistle Holborn. The location was convenient to the tube and the bus. The staff was great and the daily breakfast was pretty good, as well. There are so many restaurants nearby, as well. We would definitely stay again.

    Reviewed July 05, 2022

    See room deals

    Dear Traci, Thank you very much for your feedback regarding your recent stay with us at Thistle Holborn. We are pleased that you found the hotels location so convenient during your visit to London and that the team looked after you during your stay. We are looking forward to welcoming you back soon. Kind regards, Maria Gallego Front Office Manager

    Responded August 20, 2022
    Thistle Holborn
    9.6
    Exceptional
    Alexandra from United States
    Couple
    Standard Double Room
    Stayed 3 nights in January 2020

    Great value ”

    My husband and I stayed here for a long weekend in London. It is a 5 minute walk from the Holborn Underground stop and a 2 minute walk to the British museum. It's 10 minuets from Chinatown and from Covent Garden. If you're doing things in any of those areas it's really a fabulous location. It's also a quick Underground jaunt to East London (think Spitalfields/Shoreditch). The absolute best parts of staying at this hotel are these: 1) it's a 2 minute walk from the Le Cordon Bleu cafe which provides amazing coffee and pastries (and eggs and other things). 2) We were able to check-in to our room before noon. When taking a red-eye from the US East Coast this is amazing.

    Reviewed January 21, 2020

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    10.0
    Exceptional
    Amy from United States
    Couple
    Standard Twin Room
    Stayed 1 night in June 2022

    Good service, room was nice and clean.”

    Room was very nice and clean in good location. Good customer service!

    Reviewed June 18, 2022

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    Dear Amy, Thank you very much for your feedback regarding your recent stay with us at Thistle Holborn. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We are looking forward to welcoming you back in the near future. Kind regards, Maria Gallego Front Office Manager

    Responded August 20, 2022
    Thistle Holborn
    10.0
    Exceptional
    Richard from United Kingdom
    Couple
    Deluxe King
    Stayed 2 nights in October 2021

    Great location ”

    Really friendly staff, spotlessly clean and in a great location. The breakfast was also brilliant!

    Reviewed October 08, 2021

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    Dear Richard, Thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your positive experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded at it on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. Hope to see you soon. Sincerely, Claudia Carmo Reception Manager

    Responded October 02, 2022
    Thistle Holborn
    9.6
    Exceptional
    Angela from United Kingdom
    Group
    Standard Twin Room
    Stayed 2 nights in April 2019

    Fantastic , friendly efficient hotel”

    Rooms lovely , clean and pleasant decor. Staff extremely helpful, nothing was too much trouble , they were very efficient and professional.. Location excellent . Would definitely go back. Highly recommend.

    Reviewed April 09, 2019

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    Dear Angela, Thank you for posting a lovely review of your recent experience of Thistle Holborn - The Kingsley Hotel. Firstly, I would like to take this opportunity to say thank you for choosing to stay with us. We feel very privileged that we had chance to serve you. It's wonderful to receive such a good feedback and we are thrilled to hear that everything met your expectations. We very much appreciate your kind compliments, and hope that we will have the pleasure of welcoming you back for many more stays to come. Kind regards, Tolga Ersen Operations Manager

    Responded April 10, 2019
    Thistle Holborn
    9.2
    Exceptional
    Jane from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in September 2019

    Lovely comfortable hotel”

    We only stayed 1 night but wished we could of stayed more. The bed was very comfortable and the room was spacious and clean.

    Reviewed September 25, 2019

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    Dear Jane, It's wonderful to receive an "Excellent" rated review of your stay here at Thistle Holborn Hotel. We are thrilled to hear that everything met your expectations. We will have the pleasure of welcoming you back for many more stays to come. Kind regards, Tolga Ersen Operations Manager

    Responded September 26, 2019
    Thistle Holborn
    8.8
    Excellent
    Etay
    Couple
    Standard Double Room
    Stayed 5 nights in October 2019

    Great location, good value for money”

    The hotel is located in a great area: close to the British Museum, Holborn Underground, Supermarkets, great food and walking distance to St. Pancras, Convert and Soho. We got a high floor room with great open view. The room was pretty large and great bathroom. However, few things that I found important for improvement: 1. No refrigerator. 2. The floor was a little squeaky 3. The hotel and room felt a bit outdated Having said that, I assume that this won't be an issue for everyone.

    Reviewed October 27, 2019

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    8.8
    Excellent
    Robert from United States
    Family with young children
    Executive King
    Stayed 8 nights in April 2019

    Excellent”

    Central location, to tubes and restos in covent garden soho area!

    Reviewed April 20, 2019

    See room deals

    Dear Robert, Thank you for taking the time to post a review of your recent stay here at Thistle Holborn - The Kingsley. I hope we will have the pleasure of welcoming you back again for your next stay in London. Best regards, Tolga Ersen Operations Manager

    Responded April 23, 2019
    Thistle Holborn
    8.4
    Excellent
    Sum from Singapore
    Couple
    Standard Twin Room
    Stayed 2 nights in April 2022

    Location”

    Bus stops just outside hotel entrance. Travelling by bus is an ease.

    Reviewed April 24, 2022

    See room deals

    Dear Sum, We really appreciate your review further your stay at Thistle Holborn. It is great to hear you enjoyed all the benefits of our location! We very much look forward to welcoming you back when you are next visiting London Kind regards, Maria Gallego Front Office Manager

    Responded August 20, 2022
    Thistle Holborn
    6.8
    Good
    Mark from United Kingdom
    Family with young children
    Junior Suite
    Stayed 3 nights in May 2021

    Noise in abundance ”

    Rooms on the main road are so noisy it’s difficult to have a decent sleep after a long day in the capital. Breakfast is limited poor quality produce cold and tasteless The bar does not have a working tv and the cooler in the room did not work. Very poor for a 4 star thistle.

    Reviewed June 02, 2021

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    6.0
    Najeeb from United Kingdom
    Business traveler
    Standard Single Room
    Stayed 2 nights in February 2020

    Old dusty carpets and dated property ”

    Cleanliness is not this hotel moto The dust flying from the carpets directly in your lungs The split aircon is old and too noisy Staff entertaining in room without knocking and telling how to lock the door. Is the door not automatically locked and opens only with card? I requested for a printed invoice at the checkout and the staff said all is paid and you have it in my email. I needed a printed invoice but my request was denied

    Reviewed February 06, 2020

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    Dear Najeeb, First of all,thank you for taking the time to leave feedback after your recent stay with us. I am delighted that the majority of your stay was positive although it sounds as if we have some areas of improvement to make. I apologise that we did not quite reach our target of five out of five on this occasion and assure you I will speak with the service teams to ensure that we learn the relevant lessons moving forward on those service points we missed. In spite of this, I sincerely hope that you might return to the Thistle Holborn as I have no doubt that we can fully meet all of your needs and make sure that everything possible is done to enhance your stay and offer full value for money. With my best regards, Ruben Molledo Operations Manager

    Responded February 10, 2020
    Thistle Holborn
    3.6
    Satheeswaran from Singapore
    Couple
    Standard Double Room
    Stayed 7 nights in June 2022

    Missing items from room, no accountability from staff”

    Our limited edition mugs were specifically removed from our room. It was left together with other personal items. It has been 3 weeks and the hotel is not replying to our emails. They promised to look into it when we checked out.

    Reviewed July 04, 2022

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    Dear Satheeswaran, Thank you very much for your feedback regarding your recent stay with us at Thistle Holborn. I am sorry that your experience with us was not fully to your expectations. At the same time, I am glad that the team worked together on finding the best solution and we were able to get these items and send them back to you. In spite of this negative experience, we would like the opportunity to change your mind regarding our hotel and we are very much looking forward to welcoming you back in the future. Kind regards, Maria Gallego Front Office Manager

    Responded August 20, 2022
    Thistle Holborn
    9.3
    Exceptional
    Nipa from Thailand
    Business traveler
    Stayed 1 night in December 2011

    Great location with helpful staff”

    Great location, helpful staff, clean rooms, great breakfast

    It's my first stay at this hotel. I booked it after looking at the reviews. I must say I was not disappointed. The hotel is located near Holborn station, and it's a nice 10 minutes to center of London, so great great great location. The rooms are super nice, although small, but it's London. Last but not least, the staff were super helpful and accomodating. Great breakfast, although a little expensive even for London. To sum it up, I would recommend this hotel to my friends and family.

    Reviewed December 07, 2011

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    9.7
    Exceptional
    Alexandra from United Kingdom
    Couple
    Stayed 1 night in February 2012

    Fabulous hotel in central London”

    Lovely decor, freindly staff, large, well equipped room and late check out!

    We enjoyed a Friday night stay at the Kingsley Hotel, which we booked because of it's great location. It was very near to Holborn and Tottenham Court Road tube stations, which made it the ideal base for our time in London. The hotel itself was very nice with charming decor in the communal areas. The rooms were also cleanly and simply furnished but very comfortable. The hotel was more than I had planned to pay but having read excellent reviews I decided to splash out and wasn't disappointed. It was a fantastic hotel but certainly wasn't snooty as the staff were incredibly friendly and helpful, which really made the stay.

    Reviewed February 14, 2012

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    7.7
    Very good
    Jinny from United Kingdom
    Solo traveler
    Stayed 1 night in April 2012

    Good hotel with glitches”

    Comfortable, clean, good service, excellent location

    the hotel is just around the corner from the british museum and about 10 min walk from tottenham court road tube. (holborn is closer). i arrived at about 1.15, and was welcome to check-in despite the official earliest being 2.00. a mid-sized room, comfy big bed (firm with a softer topper)and a good choice of pillows, including duck feather (on demand). temperature control seemed good, and the fan wasn't noisy, at least for heating. room and bathroom were very clean, and there was a drench shower over the bath and hand shower. basic toiletries-- no hand lotion. so far so good. but some glitches emerged. the shower fitting was coming loose in the shower head, so water poured out round the edges. tried to push it back with no success. then i noticed that the seal round the bottom of the screen was leaking and big puddle had formed on the floor. when i told the desk, these problems were fixed speedily and cheerfully. i couldn't get the tv to switch on. looked in the room info folder, to find the relevant section was missing. that got sorted too -- it was me not getting it right, but i was getting no help! i thought the room was a bit noisy for a 5th floor room. (bloomsbury way is a busy road.)next morning i found that the secondary glazing units were open -- hidden behind the net curtains -- i hadn't thought to check as i assumed they were double glazed units... staff were helpful and keen to please, so it was generally an ok experience, but a bit more attention to room-checking would be good...

    Reviewed April 17, 2012

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    9.2
    Exceptional
    John from United Kingdom
    Couple
    Executive King
    Stayed 2 nights in November 2016

    Fantastic location ”

    The hotel is is located a 2min walk from Covent Garden and also close to oxford street. It was so convenient for shopping. Easy to pop back to the hotel if we needed. Parking at Bloomsbury square just round the corner, half price if the hotel validates the ticket. Bed and pillows were lovely and comfortable - we had a king size. Will definitely stay here again

    Reviewed November 10, 2016

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    9.3
    Exceptional
    Bernard from United Kingdom
    Couple
    Stayed 2 nights in January 2015

    Lovely staff, excellent service and location”

    Staff, accommodation and location

    We booked in for two nights and were met by very pleasant and competent front-of-house staff. Our room was nicely appointed, the decor unobtrusive. The hotel is located very near to Shaftesbury Ave and only a few minutes walk to Coventry Garden and Soho. As we ate a late breakfast, we put the overdone sausages down to them having been under the buffet heat too long. Next day was the same and we concluded sausages are cooked in the oven for too long, which was disappointing but we would still recommend The Thistle.

    Reviewed January 21, 2015

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    8.7
    Excellent
    Faith from Singapore
    Couple
    Stayed 6 nights in November 2011

    Good location and a clean hotel”

    Location

    the hotel is very conveniently located near holborn station. the walk from the station to the hotel is a pleasant one. the rooms are very clean and the environment is quiet. the beds and furniture are reasonably comfortable. we were able to sleep very well every night. the staff are very friendly and very helpful. generally, my stay was very pleasant!

    Reviewed November 22, 2011

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    8.3
    Excellent
    Michelle from Australia
    Couple
    Stayed 2 nights in January 2014

    Comfortable hotel with attentive staff.”

    Helpfulness and friendliness of staff, cleanliness of room, reliability and ease of internet access.

    This hotel provided an excellent base from which to explore London in the short time we were there. The check in process was painless and they offered me the option to add breakfast for us for 10GBP each at that time. The option was also available to pay in our home currency which was nice. The concierge was attentive and assisted us with an umbrella, storing our luggage after check out, arranging a transfer to Heathrow (49GBP quoted however the driver said it was 50GBP), arranging tickets for a hop on hop off bus and tickets to the Tower of London and also letting us know that the London Eye was closed for annual maintenance (but we still walked there to catch an evening river cruise anyway). The hotel was close to a variety of restaurants, transport options (buses, tube), gardens, pubs, shows, sights/museums, and shows. The bed was comfortable and we enjoyed the internet and reverse cycle capable air conditioner in the room.

    Reviewed January 13, 2014

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    8.7
    Excellent
    Liwen from Singapore
    Couple
    Stayed 2 nights in June 2012

    Good location and good room”

    Spacious and clean room

    Room was classy, nice, clean, and spacious. Toilet is big and clean too. There's a huge or long dressing table to put stuff. Hotel is between two Tube stations, Holborn and Tottenham Court, about a 5 min walk from each. Hotel staff was friendly and the overall experience was great!

    Reviewed June 30, 2012

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