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Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens
Thistle London Hyde Park Kensington Gardens

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8

Excellent

713 reviews

713 reviews

See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Happy Mart

220 m

Art Work Space

260 m

Bayswater

350 m

Queensway Tube Station

230 m

Bayswater Tube Station

320 m

Popular landmarks
Natural History Museum

1.6 km

V&A - Victoria and Albert Museum

1.8 km

Madame Tussauds London

2.4 km

Buckingham Palace

3.1 km

National Gallery

3.9 km

Closest landmarks
Barry's Bootcamp

230 m

Las Estrellas

290 m

Archie Foodstore

370 m

Harley Street Aesthetics

420 m

Porchester Dental Practice

440 m

Thistle London Hyde Park Kensington Gardens

104 Bayswater Road, Hyde Park, London, United Kingdom, W2 3HL - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of London

Front desk [24-hour]

230 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.7
Distance to city center0.5 miles
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport16.2 km

Rooms available at Thistle London Hyde Park Kensington Gardens

Very good
Room comfort & quality

8

Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Park view
  • 1 king bed and 1 sofa bed
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Standard Twin
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 double bed
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Standard Double
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 double bed
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Deluxe Twin Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 single beds
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Family Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed and 1 single b...
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Deluxe King Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed
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Other
...
  • Room size: 25 m²/269 ft²
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Junior Double Room (Suite)
...
  • Room size: 33 m²/355 ft²
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Family Room (3)
...
  • Room size: 19 m²/205 ft²
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Frequently asked questions

What time is check-in and check-out at Thistle London Hyde Park Kensington Gardens?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Thistle London Hyde Park Kensington Gardens?

For those who wish to drive their own cars, Thistle London Hyde Park Kensington Gardens has a car park right on site for maximum convenience. Parking is available for a fee of 35 GBP per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Thistle London Hyde Park Kensington Gardens?

Wake up to a great buffet breakfast at Thistle London Hyde Park Kensington Gardens. Adults can enjoy breakfast offered with an additional charge of 15 GBP if not included in the room rate.

What are my dining options at Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Thistle London Hyde Park Kensington Gardens?

Your special occasion or event can be hosted at one of the 3 versatile venues.

Can business events be hosted at Thistle London Hyde Park Kensington Gardens?

On-site venues and convenient event services make Thistle London Hyde Park Kensington Gardens an ideal choice for hosting conferences. The 3 venues can accommodate up to 140 people.

What is the smoking policy at Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Thistle London Hyde Park Kensington Gardens?

The closest train, metro, or bus station to Thistle London Hyde Park Kensington Gardens is Queensway Tube Station, 220 m away.

What restaurants are nearby Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens’s neighborhood is Hyde Park which includes popular restaurants such as Gold Mine, Zuma and Scott's.

What popular shopping places are close to Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens is located in Hyde Park area which features shopping places such as Harrods, Art Work Space and Kensington Market.

What are popular attractions near Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens’s location in the Hyde Park neighborhood makes it close to famous attractions including Hyde Park, Wallace Collection and South Kensington.

What popular natural sightseeing spots are close to Thistle London Hyde Park Kensington Gardens?

Thistle London Hyde Park Kensington Gardens’s nearby natural sights include Grosvenor Square located in the same Hyde Park area.

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Explore the neighborhood

What people love about Thistle London Hyde Park Kensington Gardens

  • 9.2

    Exceptional
    Staff 

    "Staff was also very helpful with our requests!"

    JANE

    |

    November 8, 2022

  • 10

    Exceptional
    Location

    "Excellent Location beside Hyde Park."

    Garnet

    |

    September 26, 2022

  • 9.6

    Exceptional
    Location

    "Most enjoyable stay - hotel was conveniently located to tube and restaurants and Hyde Park."

    David

    |

    September 15, 2022

Property ranking|Compared to 6,159 London properties
See all rankings
Room comfort score
8/10
Location score
8.7/10
Cleanliness score
8.3/10
Value for money score
7.7/10
Better than
98
%
of London properties
Better than
95
%
of London properties
Better than
95
%
of London properties
Better than
94
%
of London properties
Overall rating:

8

Excellent
713 reviews
Cleanliness
8.3
Facilities
7.2
Location
8.7
Read all reviews >
What travelers say they love:
Clean & comfortable hotel with a good shower.
Chelsea from United Kingdom
Couple
More about Thistle London Hyde Park Kensington Gardens

More about Thistle London Hyde Park Kensington Gardens

Thistle London Hyde Park Kensington Gardens

See all the incredible sights of London when you stay at Thistle London Hyde Park Kensington Gardens. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Thistle London Hyde Park Kensington Gardens, just 4.5 km from London Eye.
The superior services and facilities offered at Thistle London Hyde Park Kensington Gardens will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Thistle London Hyde Park Kensington Gardens are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Thistle London Hyde Park Kensington Gardens also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Thistle London Hyde Park Kensington Gardens lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Take some time to explore London. Learn about the city's art history with a day at The British Museum located 4.0 km away, where you can see collections by famous artists. Pose in front of Tower of London located 7.5 km away, and you can always show your friends the time you went to London.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Housekeeping

47 mentions

Breakfast

23 mentions

Internet

9 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Kitchen
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

The Brasserie

  • Cuisine: International
  • Menu: Buffet
Location
104 Bayswater Road, Hyde Park, London, United Kingdom, W2 3HL
Excellent
Location

8.7

Airports

  • London City Airport (LCY)
    16.2 km 58 min drive
  • Heathrow Airport (LHR)
    19.3 km 40 min drive

Public transportation

  • Queensway Tube Station
    230 m 3 min walk
  • Bayswater Tube Station
    320 m 6 min walk

Hospital or clinic

  • Porchester Dental Practice
    440 m

Shopping

  • Camden Market
    4.3 km 22 min drive

Convenience store

  • Sainsbury's Local
    750 m 5 min drive

Cash withdrawal

  • ATM
    130 m 2 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    1.6 km
  • V&A - Victoria and Albert Museum
    1.8 km
  • Madame Tussauds London
    2.4 km
  • Buckingham Palace
    3.1 km
  • National Gallery
    3.9 km
  • The British Museum
    4.1 km
  • Big Ben
    4.3 km
  • London Eye
    4.5 km
  • Tower of London
    7.5 km
  • Tower Bridge
    7.5 km

Nearby landmarks

  • Happy Mart
    220 m
  • Queensway Tube Station
    230 m
  • Barry's Bootcamp
    230 m
  • Art Work Space
    260 m
  • Las Estrellas
    290 m
  • Bayswater Tube Station
    320 m
  • Bayswater
    350 m
  • Archie Foodstore
    370 m
  • Harley Street Aesthetics
    420 m
  • Porchester Dental Practice
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 10 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center0.5 miles
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)15 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 175
  • Room voltage240
  • Year property opened1962
  • Most recent renovation2010

Parking

  • Daily parking fee35 GBP

Reviews of Thistle London Hyde Park Kensington Gardens from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.2
Location8.7
Room comfort and quality8.0
Service8.1
Value for money7.7
High score for London
Rating
9+ Exceptional (111)
8-9 Excellent (140)
7-8 Very Good (137)
6-7 Good (56)
<6 Below Expectation (59)
Time of the year
Mar - May (119)
Jun - Aug (153)
Sep - Nov (119)
Dec - Feb (112)
All guests (713)
All room types
All languages

Show reviews that mention 

Showing 503 verified guest comments
12345
10.0
Exceptional
Tamra from United States
Couple
Standard Double
Stayed 2 nights in November 2019

Great location for exploring London”

The hotel is rather obscurely hidden behind a gas/petrol station but it's on Bayswater Road, which makes it ideal for walking to Hyde Park or Kensington Gardens as well as Notting Hill. Very close to 3-4 tube stations (Queensway, Lancaster Gate, Bayswater). Our room was stylishly decorated. Very comfortable bed and cozy duvet. Loved the shower with both rainfall and handheld options.

Reviewed November 20, 2019

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Dear Tamara, Thank you for your review, we were pleased you enjoyed your stay and the location. Hope we can welcome you back in the near future. Kind Regards Anca Front of House Manager

Responded December 03, 2019
Thistle London Hyde Park Kensington Gardens
10.0
Exceptional
Evgeniya from Lithuania
Solo traveler
Deluxe Double Room
Stayed 4 nights in May 2022

Amazing hotel!”

Amazing location, amazing staff, everything was just amazing! Exceeded my expectations! The room was very well thought through, very ergonomic, and with an incredible view:) Thank you!

Reviewed July 15, 2022

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Dear Evgeniya, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager

Responded July 20, 2022
Thistle London Hyde Park Kensington Gardens
10.0
Exceptional
robert from United Kingdom
Group
Family Room
Stayed 2 nights in February 2019

Exceptional”

Nice hotel good staff. Once you work out the right bus to catch its easy to get everywhere 94 bus straight the leicester square

Reviewed February 12, 2019

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Dear robert, Thank you for your nice review, we were pleased you enjoyed your stay and thank you for your kind words for the team. We hope we can welcome you back to the hotel very soon again.

Responded March 03, 2019
Thistle London Hyde Park Kensington Gardens
9.6
Exceptional
Nazlina from Malaysia
Business traveler
Deluxe Twin Room
Stayed 3 nights in July 2022

Best Hotel near Bayswater”

If you love Bayswater, this is a hotel to choose from. Its 5 minutes away to Queensway Tube Station and probably 8 minutes away from Bayswater Tube Station. Food for Muslims are relatively easy to find. Room is just nice for 2 persons. Love the location coz this is where i wanted to be.

Reviewed July 11, 2022

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Good Afternoon Nazlina, Sincere thanks for your wonderful review, yes the location here is second to none, with fantastic places to eat and explore within a 20 minute walk in all directions. Thank you for choosing Thistle Kensington Gardens, we look forward to welcoming you back next time you visit London. Kind Regards, Front of House Team.

Responded July 12, 2022
Thistle London Hyde Park Kensington Gardens
10.0
Exceptional
Elaine from United Kingdom
Couple
Standard Double
Stayed 1 night in January 2019

Would definitely stay here”

Nice quiet hotel in a nice local neighbourhood. One of the best hotel that I've stayed in this area

Reviewed January 28, 2019

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Dear Elaine, Thank you for your amazing review and the 10 out of 10. We are glad you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.

Responded January 29, 2019
Thistle London Hyde Park Kensington Gardens
10.0
Exceptional
Rosario from Philippines
Couple
Standard Double
Stayed 3 nights in July 2018

Good location”

Walking distance to train/ bus stations , shopping and dining areas. Very friendly staff.

Reviewed January 13, 2019

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Dear Rosario, Many thanks for your wonderful review, we were thrilled about your kind words especially for the team. We were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.

Responded January 29, 2019
Thistle London Hyde Park Kensington Gardens
8.8
Excellent
Monica from Singapore
Couple
Standard Double
Stayed 3 nights in January 2020

Surprisingly good!”

Asked for upgrade rates and was given a jolly good one for a King Size room so we took it (thank you Chantel at front desk). Surprised by standard and generous size of room - good value, and a lovely view of the Park. Public areas and our room were modern, updated, clean and in good nick. Nespresso machine, robes, beverage station in room. Good bed. Clean and everything in good condition. Service excellent and response prompt and proactive. Very comfortable and enjoyable stay. Bathroom is tight if you're larger, especially the bath. Didn't bother us but it's a narrow space. Clean and well maintained. There's a Little Waitrose just below the hotel for quick bites, fresh bakes, etc. Gas station staples and more. Super convenient. Nice easy walk to Bayswater for excellent Chinese and other options. Liked the property a lot. Young, friendly and helpful staff. This property seems more contemporary and updated than the Thistle Hyde Park which we passed in our taxi. Happy to return.

Reviewed February 03, 2020

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Dear Monica, Thank you for your wonderful review and we are pleased you enjoyed your stay and the cleanliness of the room. The hotel does have a great central London location opposite the park and walking to some of the attractions is not too far from the hotel. We hope we can welcome you back to the hotel very soon. Kind regards,

Responded February 04, 2020
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Jassim from Bahrain
Solo traveler
Standard Double
Stayed 4 nights in July 2022

Location. Cleanliness. Staff”

Well located. Easy access to all transportation services. Restaurants, supermarkets and coffee shops are within few steps less than 1 minute walking. Hyde park is next door. Staff are helpful. Breakfast is good for most. Rooms are a bit small but clean. If you are more than 1 it is better to have the bigger size rooms or go for the suit room option.

Reviewed July 18, 2022

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Dear Jassim, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager

Responded July 20, 2022
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Maria from Philippines
Family with teens
Family Room
Stayed 3 nights in March 2019

Great location”

This is our fave hotel everytime we are in London yearly. We love its location as it is right across Hyde park and near Queensway where we always frequent the chinese restaurants there. There are lots of grocery stores nearby too and the Queensway subway station. The hop on hop off bus stop is also just across the hotel. You can even walk to Oxford street if you're up for the exercise! 😉 We also love that its near the Kensington garden. What else can I say about this hotel?! Thumbs up!

Reviewed April 23, 2019

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Dear Maria, Thank you for your amazing review, we were delighted to read you had a great stay and you enjoyed the location. We hope we can welcome you back to the hotel very soon again.

Responded April 23, 2019
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Rafidah from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in April 2019

Exceptional”

First impressions were not great - the building is unexciting, the lift so small, the lobby dark and uninviting. Once I settled down into my room though, I loved it. We had a great view of Hyde Park. The rain shower was so gentle, oddly nothing like any hotels I’d stayed at. The location is great, about 5-10 min walk to Queensway and Bayswater tube station. There’s also bus 94 that you can take to Piccadilly. So happy with our stay!

Reviewed April 09, 2019

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Dear Rafidah, Thank you for your nice review, we were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.

Responded April 12, 2019
Thistle London Hyde Park Kensington Gardens
8.8
Excellent
Martin from United States
Couple
Deluxe King Room
Stayed 6 nights in September 2019

Excellent Six Night Stay”

Smallish rooms but we had a king with the following ratings on a 1-5 scale...king bed comfort was a 5, shower power was a 5, big soft bath towels were a 5. Those three things are my important items. As well as room and property cleanliness which was also a 5. London hotel rooms have some quirks from size to odd shower configurations including a half shower enclosure but after one soaking floor shower, we got the hang of it. Convenience store right around the corner and great location for Queensway restaurants and Queensway and Bayswater Underground stations. Oh, on-site Brasserie restaurant offered a nice menu and a 15 quid breakfast with a lot of choices. Including a buffet. We would definitely stay here again.

Reviewed September 26, 2019

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8.8
Excellent
Jassim from Bahrain
Solo traveler
Standard Double
Stayed 5 nights in August 2019

Good choice for Central London ”

The hotel has an excellent location next door to the Hyde park. Public transportation buses and underground services are few steps away. Many restaurants and cafes are within the same area. The hotel is nicely located in a beautiful quiet road. Provides a good WiFi service. Rooms are clean and a bit small but that's normal there.

Reviewed August 23, 2019

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8.4
Excellent
Raymond from Singapore
Business traveler
Deluxe King Room
Stayed 10 nights in January 2019

Excellent”

I love to run so location in front of Kensington Gardens / Hyde Park was great. The well-stocked Waitrose outlet at the petrol station just steps outside the hotel which closes at 11 pm nightly was most convenient and I had access to fresh fruits, Evian water and sandwiches. My room was clean and front desk staff, Susan and her male colleague were most helpful. Room was very clean and water pressure from Grohe taps were good. Changed towel and toiletries were clean. Although sometimes housekeeping staff was not very responsive and lack initiative, this was a minor inconvenience if planned in advance and instructions write down as reminders. I have stayed in many hotels across London from the Ritz to other properties. The convenience to authentic "Gold Mine" Chinese restaurant and shops, not to mention the ease of Queensway subway Central Line will surely make me a return customer. I had a very enjoyable stay and smoke-free experience this winter.

Reviewed February 04, 2019

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Dear Raymond, Thank you for your wonderful review and your kind words for Susan and the team. We were delighted you enjoyed your stay. The location is ideal being in central London but having the park for a walk or run is great to relax or switch off after a busy day. We hope we can welcome you back to the hotel very soon again.

Responded March 03, 2019
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Brian from United Kingdom
Couple
Deluxe King Room
Stayed 1 night in April 2019

Exceptional”

Great service and location. Asked for and got a room with a view over Kensington Gardens. They went the extra mile.

Reviewed April 05, 2019

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Dear Brian, Thank you for your nice review, we were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.

Responded April 12, 2019
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
SHARIFAH from Malaysia
Family with teens
Family Room
Stayed 2 nights in June 2022

Exceptional”

All hotel staffs are kind and friendly and a big thank you to Eduardo who managed to solve issues at hand during our stay

Reviewed June 09, 2022

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Good Evening Sharifah, All of our staff loved looking after you and your family during your stay too! Please come back again soon, we look forward to seeing you all. Warm Regards, Front of House Team

Responded July 12, 2022
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Neeti from India
Solo traveler
Standard Double
Stayed 8 nights in April 2022

Thistle Kensington”

Was shut for renovation, i was out up at amba thistle marble arch. Super hotel!

Reviewed May 02, 2022

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Dear Neeti, Thank you so much for your feedback regarding your recent stay with us at The Thistle Marble Arch. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. Kind Regards Karina

Responded May 20, 2022
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
Norrita from Malaysia
Family with teens
Standard Double
Stayed 2 nights in June 2022

Our family holiday ”

Recommended to stay as its located at the strategic location in Kensington area. Will stay here again.

Reviewed June 21, 2022

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Thank you Norrita, Yes the location of our hotel is absolutely outstanding, it was an absolute pleasure to look after you and your family during your stay, we can't wait to see you again. Very Best Regards, Front of House Team.

Responded July 12, 2022
Thistle London Hyde Park Kensington Gardens
9.2
Exceptional
selvi from Indonesia
Couple
Standard Double
Stayed 2 nights in May 2019

Near Hyde Park”

and there are a lot of chinese food at Bayswater area

Reviewed June 10, 2019

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Thank you for your nice review, we were pleased you enjoyed your stay and the location and hope we can welcome you back to the hotel very soon again.

Responded June 11, 2019
Thistle London Hyde Park Kensington Gardens
8.8
Excellent
Lambertus from South Africa
Couple
Deluxe King Room
Stayed 11 nights in December 2019

Very Happy!”

I would like to compliment the following personnel; Lee, Rafael and Dante for exceptional friendliness and great customer care skills!

Reviewed January 03, 2020

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Dear Lambertus, Thank you for your very positive feedback and kind words toward lee, Dante and Rafael, I will be sure to share the feedback with them We do hope to welcome you back again in the near future. Kind regards, Anca

Responded January 04, 2020
Thistle London Hyde Park Kensington Gardens
8.8
Excellent
Stephen from United Kingdom
Couple
Standard Double
Stayed 2 nights in February 2020

Great location”

Right on Hyde Park close to Paddington. Really friendly staff, nice restaurant.

Reviewed August 24, 2020

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Hi Stephen, Thank you for taking the time to review your stay at Thistle Kensington Gardens Hotel. We strive to ensure that our guests feel welcomed and are able to have a relaxed stay. We have many attractions around the hotel with views across Hyde park and the City. We look forwards to seeing you in the near future. Rianna Taylor Reception Manager

Responded December 02, 2020
Thistle London Hyde Park Kensington Gardens
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