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Exterior view, Tmark City Hotel Sapporo in Sapporo
Small Double - Smoking - Bathroom, Tmark City Hotel Sapporo in Sapporo
a large room with a large mirror on the wall, Tmark City Hotel Sapporo in Sapporo
a very large room with a lot of windows, Tmark City Hotel Sapporo in Sapporo
Lobby, Tmark City Hotel Sapporo in Sapporo
Interior view, Tmark City Hotel Sapporo in Sapporo
Interior view, Tmark City Hotel Sapporo in Sapporo

Removed from saved list

7.8

Very good

2,046 reviews

2,046 reviews

Housekeeping37
Breakfast12
Shops9
See map
See map

7.5

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Toyokawa Inari Sapporo Betsuin

150 m

Susukino Market

210 m

Sōsei River

270 m

Zepp Sapporo

300 m

Ramen Yokocho

330 m

Popular landmarks
Susukino

410 m

Tanukikoji Shopping Street

560 m

Odori Park

930 m

Sapporo TV Tower

1.1 km

Clock Tower (Tokei-dai)

1.2 km

Closest landmarks
Susukino

410 m

New Ramen Yokocho

430 m

NORIA

460 m

NORBESA

460 m

Suitengu

470 m

Tmark City Hotel Sapporo

Minami 7 jonishi 5-1 Chuo-ku, Sapporo, Sapporo, Japan, 064-0807 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

420 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Inside city center

410 meters to Susukino

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Smoking area

Laundry service

Safety deposit boxes

This property is in high demand!

66 travelers have booked today.

Value for money8.0
Location rating7.5
Nearest airportOkadama Airport (OKD)
Distance to airport7.0 km

Rooms available at Tmark City Hotel Sapporo

Very good
Room comfort & quality

7.6

Double Room Smoking
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
[Smoking] Semi-double [Ideal for sightseeing] Simp
...
  • Room size: 16 m²/172 ft²
  • Smoking allowed
Enter dates to see prices
[Smoking] Single Plus [Ideal for sightseeing] Simp
...
  • Room size: 10 m²/108 ft²
  • Smoking allowed
Enter dates to see prices
[Smoking] Family Twin Japanese and Western Room [I
...
  • Room size: 45 m²/484 ft²
  • Smoking allowed
Enter dates to see prices
[Smoking] Twin room [Ideal for sightseeing] Simple
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
Enter dates to see prices
[Non-smoking] Semi-double [Ideal for sightseeing]
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
[No smoking] Single plus [Ideal for sightseeing] S
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
Enter dates to see prices
[No smoking] Deluxe twin [Ideal for sightseeing] S
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
Enter dates to see prices
[Non-smoking] Family twin Japanese and Western roo
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Tmark City Hotel Sapporo?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Tmark City Hotel Sapporo?

If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Tmark City Hotel Sapporo?

Start your mornings right, with the continental and buffet breakfast options offered at Tmark City Hotel Sapporo. Adults can enjoy breakfast offered with an additional charge of 1200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo features an on-site restaurant for your dining convenience.

What is the smoking policy at Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Tmark City Hotel Sapporo?

Travel by air is easy with Okadama Airport only 6.9 km away from Tmark City Hotel Sapporo.

What is the closest train, metro, or bus station to Tmark City Hotel Sapporo?

The closest train, metro, or bus station to Tmark City Hotel Sapporo is Shiseikan Elementary School Station, 400 m away.

What restaurants are nearby Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo’s neighborhood is Sapporo which includes popular restaurants such as Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi.

What popular shopping places are close to Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo is located in Sapporo area which features shopping places such as Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo’s location in the Sapporo neighborhood makes it close to famous attractions including Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to Tmark City Hotel Sapporo?

Tmark City Hotel Sapporo’s nearby natural sights include Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine located in the same Sapporo area.

See map

Explore the neighborhood

What people love about Tmark City Hotel Sapporo

  • 10

    Exceptional
    Cleanliness

    "Very nice and clean room, Good service and the location is not too far from the shopping street area."

    Eiji

    |

    February 27, 2020

  • 8.4

    Excellent
    Cleanliness

    "Room was cleaned and towels replaced everyday."

    Noel

    |

    February 10, 2020

  • 8

    Very good
    Location

    "Great location as well."

    CHARMAINE

    |

    January 22, 2023

Property ranking|Compared to 1,068 Sapporo properties
See all rankings
Cheapest price score
Room size
31 sqm.
Service score
8.6/10
Value for money score
8/10
Better than
99
%
of Sapporo properties
Bigger than
87
%
of Sapporo properties
Better than
85
%
of Sapporo properties
Better than
84
%
of Sapporo properties
Overall rating:

7.9

Very good
1,972 reviews
Cleanliness
8.0
Facilities
7.5
Location
7.5
Read all reviews >
What travelers say they love:
Convenient and easy access to food.
Nga from Hong Kong SAR, China
Couple
More about Tmark City Hotel Sapporo

More about Tmark City Hotel Sapporo

Tmark City Hotel Sapporo

Wake up in the heart of Sapporo and get the most of your urban escape with a comfortable stay at Tmark City Hotel Sapporo. This hotel is the perfect spot from which to explore amazing attractions.
Tmark City Hotel Sapporo provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Sapporo can be assisted with the taxi services available here. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundry service offered at Tmark City Hotel Sapporo. The hotel's daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Tmark City Hotel Sapporo. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Tmark City Hotel Sapporo, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Tmark City Hotel Sapporo promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage.


Around the property

Venture outside the hotel and explore Sapporo. You're sure to want to visit Clock Tower (Tokei-dai) located 1.1 km away, among the most sought-after photographs for anyone visiting Sapporo. Photograph yourself in front of Hokkaido Government Office located 1.3 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 99% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 85% of accommodations in the city.
This hotel's staff and services score higher than 84% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

28 mentions

Breakfast

14 mentions

Internet

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Location

Minami 7 jonishi 5-1 Chuo-ku, Sapporo, Sapporo, Japan, 064-0807
Very good
Location

7.5

Airports
  • Okadama Airport (OKD)
    7.0 km 40 min drive
  • New Chitose Airport (CTS)
    40.7 km 56 min drive
Public transportation
  • Shiseikan Elementary School Station
    410 m
  • Susukino Subway Station
    420 m 7 min walk
Hospital or clinic
  • MatsumotoKiyoshi
    650 m
Shopping
  • Tanukikoji Shopping Street
    560 m
Convenience store
  • Lawson
    210 m 1 min drive
Cash withdrawal
  • ATM
    300 m 4 min walk

What's nearby

Popular landmarks
  • Susukino
    410 m
  • Tanukikoji Shopping Street
    560 m
  • Odori Park
    930 m
  • Sapporo TV Tower
    1.1 km
  • Clock Tower (Tokei-dai)
    1.2 km
  • Hokkaido Government Office
    1.4 km
  • Sapporo Underground Pedestrian Space
    1.4 km
  • Hokkaido University
    1.5 km
  • Mt. Moiwa
    4.1 km
  • Shiroi Koibito Park
    7.7 km
Nearby landmarks
  • Toyokawa Inari Sapporo Betsuin
    150 m
  • Susukino Market
    210 m
  • Sōsei River
    270 m
  • Zepp Sapporo
    300 m
  • Ramen Yokocho
    330 m
  • Lafiler
    350 m
  • Ganso Sapporo Ramen Street
    350 m
  • Sapporo Sorei Shrine
    380 m
  • Higashi Honganji Temple
    390 m
  • Sanpachi Mitsukoshi Sapporo Store
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)70
Extras
  • Breakfast charge (unless included in room price)1200 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 246
  • Year property opened1975
Parking
  • Daily parking fee2000 JPY

Reviews of Tmark City Hotel Sapporo from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.5
Location7.5
Room comfort and quality7.6
Service8.6
Value for money8.0
High score for Sapporo
Rating
9+ Exceptional (293)
8-9 Excellent (157)
7-8 Very Good (182)
6-7 Good (81)
<6 Below Expectation (142)
Time of the year
Mar - May (117)
Jun - Aug (202)
Sep - Nov (251)
Dec - Feb (285)
All guests (1,972)
All room types
All languages

Show reviews that mention 

Showing 855 verified guest comments
12345
10.0
Exceptional
Nicole
Solo traveler
Small Double Non-Smoking
Stayed 4 nights in November 2018

Great location, value for money”

The location was good, nearest station is Susukino. The facilities and room were very clean. The staff were also very helpful and speak English quite well. They also have a luggage storage service in case you arrive there earlier than the check in time. They also have a weighing scale, just ask the staff at the reception ;)

Reviewed September 04, 2019

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk LAI

Responded September 07, 2019
Tmark City Hotel Sapporo
10.0
Exceptional
Eiji from Thailand
Group
Small Double Non-Smoking
Stayed 4 nights in January 2020

Best hotel EVER in Sapporo”

Very nice and clean room, Good service and the location is not too far from the shopping street area. Thank you once again to Mr. Stephen front desk for accepting my special request, If I ever have a chance to go to Sapporo again I would choose this place for sure!

Reviewed February 27, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk MAEHARA

Responded March 01, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Christine from Philippines
Group
Small Double - Smoking
Stayed 6 nights in January 2020

Excellent! ”

Highly recommended for all kinds of travelers. Good location, near subway and streetcar stations. Good food, love their breakfast buffet. Excellent service and very clean facilities. Will definitely recommend this to friends going to Sapporo.

Reviewed February 08, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk FANG

Responded February 08, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Natalie from Hong Kong SAR, China
Couple
Double Room Smoking
Stayed 3 nights in January 2019

Unforgettable honeymoon trip”

The checked in staff prepared a bunch of flower for our honeymoon trip. It is so nice. The one thing need to be improve is the air conditioner in winter. There is no AC during winter and its extremely hot with room heater.

Reviewed December 19, 2019

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Thank you for your stay and detailed review. We are disappointed that you could not enjoy your time with us. Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey. Warmest regards, Tmark City Hotel Sapporo front desk MAEHARA

Responded December 21, 2019
Tmark City Hotel Sapporo
10.0
Exceptional
Airra from Philippines
Couple
Small Double - Smoking
Stayed 4 nights in January 2020

Minor feedback ”

The room is too small, not suitable for couples. Location near in MRT station around 10-15 mins walk., Facilities are good and clean., Staff all are friendly and approachable.

Reviewed January 29, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk MAEHARA

Responded February 03, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Goh from Malaysia
Family with teens
Small Double - Smoking
Stayed 1 night in January 2019

Very nice and friendly front office.”

A great stay at this hotel, front office giving lots of help regarding food n shopping. Thank you Mr.赖聖文 for recommended me a great place to visit and eat.

Reviewed January 29, 2019

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Thank you very much for your stay. We look forward to serving you again. Best regards T Mark City Hotel SAPPORO front desk LAI

Responded January 29, 2019
Tmark City Hotel Sapporo
10.0
Exceptional
Matthew from Philippines
Solo traveler
Small Double - Smoking
Stayed 3 nights in February 2020

Great hotel in Sapporo!”

Great breakfast, nice comfortable beds, great location, polite staff.

Reviewed February 02, 2020

See room deals

Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk MAEHARA

Responded February 03, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Khuanruedee from Thailand
Couple
Small Double Non-Smoking
Stayed 4 nights in February 2019

Exceptional”

Staff very friendly. Housekeeping very good. Room is clean.

Reviewed February 19, 2019

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk FANG

Responded February 19, 2019
Tmark City Hotel Sapporo
10.0
Exceptional
Ha from Vietnam
Couple
Small Double Non-Smoking
Stayed 1 night in January 2020

Nice hotel”

I booked one night and the location is very conveniece, near Odori park and city center.

Reviewed February 07, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk FANG

Responded February 08, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Nga from Hong Kong SAR, China
Couple
Small Double Non-Smoking
Stayed 1 night in November 2019

Good location”

Convenient and easy access to food. Good location but not an expensive stay.

Reviewed April 02, 2021

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Thank you very much for your stay. We are looking forward to serving you again! Best regards, Tmark City Hotel SAPPORO front desk KUSAKABE

Responded April 05, 2021
Tmark City Hotel Sapporo
10.0
Exceptional
Sisi from Estonia
Business traveler
Small Double Non-Smoking
Stayed 3 nights in January 2020

Great breakfast ”

Very new breakfast with wide selection and friendly staff.

Reviewed January 07, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk LAI

Responded January 08, 2020
Tmark City Hotel Sapporo
10.0
Exceptional
Morganavel from Malaysia
Group
Small Double Non-Smoking
Stayed 2 nights in February 2019

Good Location ”

very convenient and clean

Reviewed March 15, 2019

See room deals

Thank you very much for your stay. We look forward to serving you again. Best regards T mark City Hotel Sapporo front desk LAI

Responded March 19, 2019
Tmark City Hotel Sapporo
8.4
Excellent
Noel from Philippines
Couple
Small Double - Smoking
Stayed 5 nights in January 2020

Good location and value”

I got the small double room and the room and the toilet were really small. Wallpaper was a bit old and peeling in some areas. You barely have enough space to open your luggage. No coat closet, only 2 hooks on wall with 2 clothes hangers. Stayed during the winter so Air-conditioning was hard locked to heater so the only way to cool the room was to open the window. No humidifier was also provided. On the plus side, the room was one of the cheapest I found and the room had a small refrigerator and cable tv (but only japanese channels, found cnn but it was dubbed in japanese!). If you only plan to use the room for sleeping, it serves its purpose. Room was cleaned and towels replaced everyday. There are conveniences stores around the hotel so we did not see the need to avail of their breakfast buffet. Location is also great. Only a short walk away from Odori station (which connects to Sapporo station) and also to susukino and odori park where the snow festival is being held. Staff were conversant in english.

Reviewed February 10, 2020

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Thank you for your stay and detailed review. We are disappointed that you could not enjoy your time with us. Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey. Warmest regards, Tmark City Hotel Sapporo front desk FANG

Responded February 10, 2020
Tmark City Hotel Sapporo
9.2
Exceptional
HSI-HSIEN from Taiwan
Group
Twin Non-Smoking
Stayed 5 nights in January 2019

Excellent experience.”

Staffs were nice. Room was clean. The only downside is the lack of fitness facility.

Reviewed March 12, 2019

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Thank you for your stay and detailed review. We are disappointed that you could not enjoy your time with us. Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey. Warmest regards, T mark City Hotel Sapporo front desk LAI

Responded March 15, 2019
Tmark City Hotel Sapporo
9.2
Exceptional
jasmin from Philippines
Solo traveler
Small Double Non-Smoking
Stayed 3 nights in January 2020

GOOD LOCATION AND VALUE FOR MONEY”

Walking distance to susukino station exit 5, near odori park and tanukoji market. Delicious buffet breakfast. Clean room. Well recommended

Reviewed February 07, 2020

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk FANG

Responded February 08, 2020
Tmark City Hotel Sapporo
8.4
Excellent
Timothy from Japan
Family with teens
Small Double - Smoking
Stayed 3 nights in January 2020

Fun small room with great staff, but red light district”

Room was small and the lobby wings smelled heavily of cigarette smoke. The bathroom was cramped with the toilet cocked to allow a leg to not hit the wall. The sink overhangs into the shower as well. Good water pressure and heating/cooling in room, but smelled of heavy smoking. The staff was amazing and helpful to everything we needed and were just nice to us. I very much appreciated that. The location is a food ten minute walk from train station on the ice and maybe a little faster in summer. Taxis are easy and we didn’t do bus from here. This is THE RED LIGHT DISTRICT for sure and we didn’t know that. If you have young kids you maybe explaining what all you are seeing. I found it funny and if single would have let my curiousness guide me. Our friends with little ones did not find the humor in this at all. Lots of good nearby and we didn’t realize that there are several good restaurants on premises until last late night there.

Reviewed February 03, 2020

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Dear guest, thank you for your stay and review. We really appreciate your time to leave us such a detailed review. We are glad you could enjoy your trip with us and we hope to see you back again in the future! Kind regards, Tmark City Hotel Sapporo, Front Desk HU

Responded February 04, 2020
Tmark City Hotel Sapporo
9.2
Exceptional
Seong from South Korea
Couple
Small Double Non-Smoking
Stayed 2 nights in September 2018

So Good”

It was last October. It was the best hotel except for the distance from the station.

Reviewed February 26, 2019

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Dear guest Thank you for staying with us! We hope to see you again. :) Tmark City Hotel Sapporo Wonkyung Jo

Responded February 28, 2019
Tmark City Hotel Sapporo
8.8
Excellent
Tiffeny
Solo traveler
Double Room Smoking
Stayed 4 nights in October 2019

Great Location”

The Hotel is very near to Susukino station and also surrounded by restaurants, shopping arcade and malls. Everything is good about the Hotel. Had a great stay and staffs are helpful and very polite.

Reviewed November 07, 2019

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk SEKIMOTO

Responded November 09, 2019
Tmark City Hotel Sapporo
8.8
Excellent
Kik from Hong Kong SAR, China
Group
Double Room Smoking
Stayed 1 night in February 2019

Staff is kind and helpful ”

The staff is kind and helpful, esp LAI SHENG WEN賴聖文 who helped us checking in. We checked in that morning, and when we came back in the evening, our luggage was in our room already!

Reviewed February 12, 2019

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Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk LAI

Responded February 13, 2019
Tmark City Hotel Sapporo
9.2
Exceptional
William from Malaysia
Business traveler
Double Room Non-Smoking
Stayed 3 nights in October 2019

Exceptional”

Has a communication barrier with the hotel staff since majority can't communicate in English.

Reviewed October 20, 2019

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Thank you for your stay and detailed review. We are disappointed that you could not enjoy your time with us. Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey. Warmest regards, Tmark City Hotel Sapporo front desk SEKIMOTO

Responded October 29, 2019
Tmark City Hotel Sapporo
12345
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