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8.0
Excellent
2,317 reviews
2,317 reviews
"The room is clean always!"
"The rooms are clean and quiet."
"Pricewise & Location are good"
"Quiet place and good location to Hamamatsucho station."
"Spacious room with a great view of Tokyo tower!"
8.2
Excellent
Location rating score
Tokyo Grand Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shinbashi part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.
170 meters to public transportation
Front desk [24-hour]
Airport transfer
Excellent view
820 meters to Tokyo Tower
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Restaurants
Coffee shop
Laundry service
15 travelers have booked today.
Value for money | 8.3 |
Location rating | 8.2 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 11.8 km |
What attractions are in close proximty of Tokyo Grand Hotel that are in walking range?
While remaining at Tokyo Grand Hotel, kick start your getaway by visiting the nearest destinations that are within walking distance to the property which include Nisshinkutsu, Mielparque Hall, and Shiba Toshogu Shrine.
What public parks are in close proximty of Tokyo Grand Hotel?
While residing at Tokyo Grand Hotel, enjoy your early morning or evening wander at nearby park which include Kamaduka Park, Mitadai park, and Mikawadai Park.
How many floors does Tokyo Grand Hotel have?
Tokyo Grand Hotel has a total of 15 floors.
At what time of the year is Tokyo Grand Hotel most popular?
Tokyo Grand Hotel's most popular month where verified guests have stayed the most is in March.
In which languages can Tokyo Grand Hotel's employees communicate?
Tokyo Grand Hotel can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What is the average rating that verified Business travelers' have given to Tokyo Grand Hotel?
Verified business travelers that have stayed at this property have given Tokyo Grand Hotel an average rating of 7.8. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Tokyo Grand Hotel?
Verified group travelers that have stayed at this property have given Tokyo Grand Hotel an average rating of 8.1. You can check out more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Tokyo Grand Hotel?
The closest train, metro, or bus station is Kugahara Railway Station, 10057.4 m away from Tokyo Grand Hotel.
What time is check-in and check-out at Tokyo Grand Hotel?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.
What is the closest airport to Tokyo Grand Hotel?
The closest airport to Tokyo Grand Hotel is Haneda Airport, 12.0 km away.
10
"The room is clean always!"
Lan
|
May 7, 2023
8.4
"The rooms are clean and quiet."
Craig
|
November 19, 2022
10
"Pricewise & Location are good"
NOBUKI
|
October 7, 2023
Experience Unmatched Comfort and Convenience at Tokyo Grand Hotel
Discover the perfect blend of comfort and convenience at Tokyo Grand Hotel. Our 3.0-star hotel in Tokyo, Japan offers a range of facilities designed to make your stay an unforgettable one. Enjoy a freshly brewed cup of coffee at our coffee shop, take advantage of our laundry service, or indulge in a delicious meal at our restaurant. For your peace of mind, we offer safety deposit boxes and airport transfer services. Stay comfortable with air conditioning and a hair dryer, while staying entertained with satellite/cable TV. Relax with a massage or stay connected with Wi-Fi in public areas. We also offer a car park, refrigerator, and luggage storage. Free Wi-Fi is available in all rooms, while car park charges are applied for onsite parking.
Room Types at Tokyo Grand Hotel
Tokyo Grand Hotel offers a variety of room types to suit every traveler's needs. Choose from Semi Double Rooms, available in both smoking and non-smoking options, with a comfortable Semi Double-Bed and 16 square meters of space. For solo travelers, the Single Rooms, also available in smoking and non-smoking options, offer 16 square meters of space. If you're traveling with a companion, the Twin Rooms provide 24 square meters of space and are available in smoking and non-smoking options. All rooms come with special offers and amenities to make your stay at Tokyo Grand Hotel a memorable one.
Exceptional Customer Service and Cleanliness
Tokyo Grand Hotel in Tokyo, Japan is a top-rated hotel with exceptional customer service and cleanliness. The staffs are very polite, helpful, and speak excellent English. Guests enjoy their stay because of the friendly and kind staff. The rooms are quite clean, bigger than most hotels in the price range, and have a phenomenal view. The hotel's location is convenient, making it easier for guests to move around the city. Overall, Tokyo Grand Hotel is highly recommended for those who want to experience exceptional customer service and cleanliness during their stay in Tokyo.
Tokyo Grand Hotel: Experience Exceptional Customer Service
Tokyo Grand Hotel in Tokyo, Japan has received outstanding customer ratings for its exceptional staff performance, with an overall score of 8.2. Guests have raved about the hotel's friendly and helpful staff, who go above and beyond to make their stay comfortable and enjoyable. The hotel also received an impressive score of 8.3 for value, with guests noting that the affordable rates do not compromise the quality of service. The hotel's prime location, with a score of 8.2, makes it a convenient choice for travelers looking to explore the city. With high ratings for cleanliness and comfort, guests can expect a pleasant stay at Tokyo Grand Hotel. While the hotel received a lower score for food and dining, guests have plenty of dining options in the surrounding area. Overall, Tokyo Grand Hotel is a top choice for travelers looking for exceptional customer service and value in Tokyo.
7.8
Housekeeping
19 mentions
View
11 mentions
Internet
6 mentions
Food & Dining
4 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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170 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Great value for money!”
Staff were friendly, rooms are bigger than most hotels in the price range, the location is great and the view from the rooms are phenomenal! 10 out of 10, would stay again.
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Affordable and convenient”
coin laundry is just 4 mins away by foot near to Ginza and can walk back if you like walking bus stop is right in front of the hotel next to shibakoen metro station and also pleasant walk to hamamatsucho station with the monorail direct to haneda airport
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Best beds so far in Tōkyō”
The pricing is pretty much unbeatable (4956¥/night). And the bed has been the best so far in Tōkyō – jumping on it was the greatest fun! And never have I slept so well. The direct view on the Tōkyō Tower is another fantastic feature of this hotel. The only downsides are that the hotel seems relatively old, and that the breakfast is not very good & too small (…but both details not relevant for such a good price).
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Grand Experience”
The Staff are amazing and friendly. The rooms are clean and quiet. Hotel is well located for subways and Tokyo Tower as well as awesome little restaurants and bars.
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Great stay”
Convenient location and friendly staff.
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Excellent”
Clean and comfortable in a quieter part of Tokyo. Recommended
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Good value for Tokyo but don’t expect too much!”
Semi double rooms are very small and basic and probably ready for refurbishment. Bed is tucked into a corner and up against a wall - so not ideal. Basins in bathroom were shoddy in both rooms we stayed in. Breakfast was adequate but limited for western palate. That said, we paid £50 which was very reasonable for Tokyo. Location was good - close to subway and not too far from monorail. Staff were friendly, helpful and courteous.
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Location”
Easy accessibility to attractions, or convenient transport and parking.
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Exceptional”
Tokyo Grand Hotel has one of the best locations. Very close to Shiba Park where you can see Tokyo Tower perfectly. It is also close to some stations (5-12 minutes walk). The hotel also provided me with complete amenities that you can ask for (shampoo, conditioner, soap, toothbrush, toothpaste, hairdryer, towels etc). Moreover, I love the room that they gave. I could see Tokyo Tower from the corner of my window. Such a nice view. I enjoy my stay there and would love to recommend this hotel
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We Just Keep Coming Back! 👌🏽”
It's our second time in Tokyo Grand Hotel and we still love the experience! We requested to book our previous room that is 1410 but it was unavailable during our stay. What they did was to book us in the adjacent room, which has a closer view of Tokyo Tower! Superb customer service--one welcome drink and discount vouchers on their on-site restaurants. For our next trip to Tokyo, we're still staying here! Best location, customer service, and room cleanliness!
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Great stay”
Though we only stayed for a night, we enjoyed our stay at Tokyo Grand Hotel. The staff were very friendly and assisted us with all our requests. There was no probllem with the language. It is well situated near train stations and there are a lot of restaurants nearby.
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Perfect location with great value”
It was perfect for what I was looking for in my one night in Tokyo. The ride from NRT was a bit long but easy. From the room I could see the Tokyo tower and the Temple. The Daimon station which is an express train from and to the airport was in walking distance to nearby great sushi locations and to the hotel, even though there are closer train stations. It was a simply kept room but clean and just enough space for luggage and movement around the room. The wifi was strong enough on the 15th floor. The staff was knowledgable of my needs and understood enough English to have a conversation without being frustrated. If I were staying longer, I would've stayed there and would stay there again.
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I stay at this business hotel because of value, position & cleanliness”
Hotel is clean, tidy, good value with great staff. When travelling from Australia to Tokyo it is my first night's accommodation although I have stayed 2 or 3 days. It is close to all rail and bus. Walking distance to Tokyo Tower and other sights. Jonathons restaurant across from hotel. 50m from 2 convenience stores. Remember it is business hotel. I am tall man (193cm). Rooms are ok for me. I have also used hotel as a base for six member youth tour. Very happy. Excellent value!
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Our home in Tokyo! Best location and friendly staff!”
Super love TGH! Definitely booking this again when we return next year! Location is super convenient with the Shibakoen Station (Subway) 2-3 minute walk away! Hamamatsucho (JR Line) is also just a whisk away via a 10-12 minute walk. Shiba Park is just on other side of the hotel--around 5 minutes walk, while the Tokyo Tower is around 15 minute walk! Book room 1410 and get a gorgeous sunset (or sunrise) view with the Tokyo Tower looking like within reach! Our room (1410) is spacious with a huge desk, a bathtub, roomy wardrobe, and a huge bed! Neighborhood is quiet with two konbinis (convenient stores) within a jump away!
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Always my first choice”
Tokyo Grand Hotel is always a very pleasant hotel for me to stay in. The atmosphere is very relaxing, there are many kinds of restaurants within 5-10 minutes and the staff are always extremely helpful.
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It was just awesome!”
It was my first trip alone and the first visit to Tokyo. My room was very clean and cozy, with great view of Tokyo Tower. It took about 5-10 min from Daimon Station by foot. Some people say it's too far from the subway station, but I enjoyed walking around on the way back to the hotel. All of the staffs were very kind. I would definitely stay at this hotel again, if I visit Tokyo later.
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Great value for money in central location”
The value for money in this hotel is unbeatable. Sure, the room standard in terms of design is not up to modern standards, with rather dated designs on the bed sheets etc. But the rooms are rather spacious for Japanese standards, clean and with a good bath room including the usual high tech closet. Staff is very friendly. The location is super close to Tokyo Tower, 50m away from Shibakoen subway station and also close to the Celestine hotel (100m?) from where the Airport Limousine Bus will take you for only 3000 Yen directly to Narita Airport. Really, a very good bargain!
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My favorite hotel for business trips”
This is always my first choice when staying in Tokyo. The area around the Tokyo Grand Hotel is nice within walking distance to 2 subway stations. Value that can't be beat.
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Pleasant 3 night stays”
Hotel is a bit antique, the lobby and room are clean and quite spacious, they provide sleepwear and icebucket inside the room, also ice cubes on several floors. what i like the most is the view to tokyo tower from the big room window, so make sure you specify your request to get the view. The location is pretty far from JR Station but close to subway. one thing to take into account, Minato is a business - government area so there are not many tourist destination nearby.
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Good location and reasonable price”
Tokyo can be a very expensive place to find lodging unless you're willing to stay outside of the city center. Due to time constraints I wasn't able to stay outside of the city center, but fortunately I found a reasonably-priced room at the Tokyo Grand Hotel.
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