The hospitality and service

Stains in carpets

comfortable and spacious

no can opener available

This was my 3rd time renting at Tops'l. I like the fact of having your private beach.

The only thing we didn't like and it has nothing to do with the resort. the water at the beach had a lot of algae.

What I liked about my trip was easy checking, didn't have to worry about keeping up with the key, and staff was very nice and helpful.

Nothing at this time.

No breakfast served, but cooked some good omelets

Weather

It was in a good area near everything, the townhouse was spacious and nice, the fact that it had its own beach, pools and transportation made it 100% easier to do things with kids.

It had a couple roaches but that’s it.

Quiet little community, great staff, friendly neighbors, awesome amenities!

no trailers or motorcycles allowed, we came from Virginia and trailed motorcycles to ride while we were there and had to find another place to store the trailer and motorcycles during our stay.

The unit is comfortable, clean

Not parking at the beach

Price!!!! Location

Location 💙

Everything was amazing

I loved everything from the bed to the bathroom tub

The location was great. The decor was nice and the space was a nice size.

When we arrived, there was an overwhelmingly awful odor. The condo was clean, but the lingering smell led us to believe that the guests before us left rancid trash in the place for way too long. The stovetop only had 2/4 functioning knobs, the door to master bathroom wouldn’t shut, dishwasher was missing a part, and the dryer took forever to dry even the smallest load.

Convenient location

PLEASE READ IF YOU ARE THINKING OF STAYING HERE. We rented Tops L on a Saturday being that the check-in was at 4pm. When we arrived at 3:45pm, the guest desk said they were still cleaning our condo. We had to be at a family wedding at 5:00pm!! I even said to the front desk I dont mind the cleaning to end early. We just needed to change. They wouldnt allow us park at the Condo to change in our car and wouldnt allow us to change inside their check-in building. GUESS WHAT. we didnt get the parking pass until a whole hour later! We missed the entire wedding ceremony!! Ive reached out to Vacasa, but the tiny reimbursement they gave us is a joke for the price we’ve paid to stay there. Key notes: Late check-in! Early check-out 10am! (housekeeper comes before then) Condos are VERY out-dated and old. Creepy red lights in bathrooms used for heater? Creepy mirrors all around. Very strict rules regarding noise and property amenities.

3 CHAIRS WERE BROKE WHEN I WAS HAVING DINNER I ALMOST BROKE MY ARM THE AIR CONDITIONIG WAS TROWING A LOT A WATER WE HAD TO TURN IT OFF WE MAKE THE COMPLAIN AND NOBADY GET BACK TO ME HOW WAS MY ARM.

Odor in the condo. TVs didn’t work in a couple of rooms, but after a day they were fixed.

Everyone was very nice and the property was very clean.

Shuttle service was not working to get to the beach and there’s no place to drive and park to get there.

The whole entire apartment was Super clean the view was wonderful and we just loved everything about out stay here. Most definitely will stay & recommend again 😄

No complaints

Property was nice location close to the beach walking distance

Loved the facility over all

Bed was too hard. Tram hours were not early or late enough. The upstairs bathroom shower had no pressure and took a very long time to get hot water.

Easy to find. Close to shopping. Nice beach (not walking distance from unit though)

Clogged shower. Less than friendly reception staff. Lots of rules of what isn’t allowed. Very high fees in comparison to the actual rent.