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Toya Sun Palace Resort & Spa
Guestroom, Toya Sun Palace Resort & Spa in Noboribetsu
Swimming pool, Toya Sun Palace Resort & Spa in Noboribetsu
Swimming pool, Toya Sun Palace Resort & Spa in Noboribetsu
Restaurant, Toya Sun Palace Resort & Spa in Noboribetsu
Restaurant, Toya Sun Palace Resort & Spa in Noboribetsu
Sports and activities, Toya Sun Palace Resort & Spa in Noboribetsu

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7.8

Very good

1,780 reviews

1,780 reviews

View40
Breakfast17
Housekeeping8
See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Orofure Pass 19.9 km
Oyunumagawa Natural Footbath 26.4 km
Sengen Park 26.6 km
Enmado 26.7 km
Noboribetsu Gateway Center 26.7 km
Oyunuma 26.8 km
Jigokudani (Hell Valley) 26.9 km
Noboribetsu Bear Park 28.0 km
Noboribetsu Marine Park Nixe 31.2 km
Nearby landmarks
Toya Sun Palace Resort & Spa 140 m
Lake Toya Picnic Site 740 m
The Eight Views of Lake Toya - Soubetsu Spa Resort 750 m
Mount Kousu 2.4 km
Mount Usu 2.7 km
Ususan 2.8 km
Usu Zan 3.1 km
South Rim Viewing Point 3.3 km
Showashinzan 3.4 km
Shōwa-shinzan 3.6 km

Toya Sun Palace Resort & Spa

Toyako onsen 7-1,Soubetsu-cho usu-gun,, Sobetsu, Noboribetsu, Japan, 049-5731 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sobetsu part of Noboribetsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jigokudani (Hell Valley). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hot tub

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Swimming pool [indoor]
Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Luggage storage

Car power charging station

This property is in high demand!

6 travelers have booked today.

Value for money7.6
Location rating8.0
Nearest airportOkadama Airport (OKD)
Distance to airport75.4 km

Rooms available at Toya Sun Palace Resort & Spa

Lake View Japanese Style Room - Non Smoking
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 3 futons
Enter dates to see prices
Modern Western-style Room
...
  • Room size: 26 m²/280 ft²
  • Lake view
Enter dates to see prices
Japanese Modern Style Room
...
  • Room size: 29 m²/312 ft²
  • Lake view
Enter dates to see prices
Lake View Modern Japanese-Western Style Room - Non Smoking
...
  • Room size: 29 m²/312 ft²
  • Lake view
  • 2 single beds and 1 futon
Enter dates to see prices
Modern Western-style Room
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Lake View Western Style Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Japanese Style Room
...
  • Lake view
  • Non-smoking
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Lake view
Enter dates to see prices
Western Style Room
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Lake view
  • 5 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Toya Sun Palace Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Toya Sun Palace Resort & Spa?

A stay at Toya Sun Palace Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Toya Sun Palace Resort & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Toya Sun Palace Resort & Spa?

Wake up to a great buffet breakfast at Toya Sun Palace Resort & Spa.

What are my dining options at Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Toya Sun Palace Resort & Spa?

Restaurants including Restaurant Bayern are popular in Toya Sun Palace Resort & Spa’s neighborhood which is known as Sobetsu.

What are popular attractions near Toya Sun Palace Resort & Spa?

Guests at Toya Sun Palace Resort & Spa can easily visit Kimund's House located in the Sobetsu area.

What popular natural sightseeing spots are close to Toya Sun Palace Resort & Spa?

Toya Sun Palace Resort & Spa is located in the Sobetsu area, which is famous for natural sightseeing destinations such as Toya Sun Palace Resort & Spa, Nakatoya Campsite and Orofure Lift.

See map

Explore the neighborhood

What people love about Toya Sun Palace Resort & Spa

  • 10

    Exceptional
    Cleanliness

    "Onsen is clean n comfortable, outdoor onsen with a view is very special ."

    Su-Yin

    |

    February 26, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Very enjoy the stay, hotel with warm swimming pool, clean onsen , my family n kids very enjoy the stay, recommended!"

    Stanley

    |

    December 28, 2019

  • 8

    Very good
    Location

    "Good location"

    Natthaya

    |

    March 31, 2023

Overall rating:

7.8

Very good
1,780 reviews
Cleanliness
7.5
Facilities
8.2
Location
8.0
Read all reviews >
What travelers say they love:
The hot spring bath is one of the best I've ever experience!
susi from Indonesia
Family with young children
More about Toya Sun Palace Resort & Spa

More about Toya Sun Palace Resort & Spa

Toya Sun Palace Resort & Spa

With a wide range of services catered to both business and leisure travelers, Toya Sun Palace Resort & Spa makes sure you get the best out of your stay.
Toya Sun Palace Resort & Spa provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Noboribetsu can be assisted with the shuttle services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. You can also get small travel items and sundries at the convenience stores without having to leave the Toya Sun Palace Resort & Spa. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Toya Sun Palace Resort & Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Toya Sun Palace Resort & Spa offers wonderful recreational facilities for guests to enjoy. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. No need to go anywhere after dinner -- play with friends or family at the games room.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 85% of other accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

18 mentions

View

13 mentions

Food & Dining

12 mentions

Swimming Pool

10 mentions

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Convenience store
  • Elevator
  • Gift/souvenir shop
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Service animals are welcome
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service

Location

Toyako onsen 7-1,Soubetsu-cho usu-gun,, Sobetsu, Noboribetsu, Japan, 049-5731
Very good
Location

8

Airports
  • Okadama Airport (OKD)
    75.4 km
  • Hakodate Airport (HKD)
    87.9 km
Public transportation
  • Usu Station
    6.7 km
Convenience store
  • On-site

What's nearby

Popular landmarks
  • Orofure Pass
    19.9 km
  • Oyunumagawa Natural Footbath
    26.4 km
  • Sengen Park
    26.6 km
  • Enmado
    26.7 km
  • Noboribetsu Gateway Center
    26.7 km
  • Oyunuma
    26.8 km
  • Jigokudani (Hell Valley)
    26.9 km
  • Noboribetsu Bear Park
    28.0 km
  • Noboribetsu Marine Park Nixe
    31.2 km
Nearby landmarks
  • Toya Sun Palace Resort & Spa
    140 m
  • Lake Toya Picnic Site
    740 m
  • The Eight Views of Lake Toya - Soubetsu Spa Resort
    750 m
  • Mount Kousu
    2.4 km
  • Mount Usu
    2.7 km
  • Ususan
    2.8 km
  • Usu Zan
    3.1 km
  • South Rim Viewing Point
    3.3 km
  • Showashinzan
    3.4 km
  • Shōwa-shinzan
    3.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • All children from 1 years old and above will be charged even using existing bed.
    Children 1 - 2 years old will be charged JPY 2,750 per night for the accommodation.
    Children 3 years and over are considered as adults and charged adult fee per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until19:00
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until20:00
Getting around
  • Travel time to airport (minutes)90
The property
  • Non-smoking rooms/floorsyes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 324
  • Room voltage100
  • Year property opened1978
  • Most recent renovation2012
Parking
  • Daily parking fee0 JPY

Reviews of Toya Sun Palace Resort & Spa from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.5
Facilities8.2
Location8.0
Room comfort and quality7.2
Service7.8
Value for money7.6
High score for Noboribetsu
Rating
9+ Exceptional (113)
8-9 Excellent (65)
7-8 Very Good (108)
6-7 Good (53)
<6 Below Expectation (95)
Time of the year
Mar - May (61)
Jun - Aug (173)
Sep - Nov (106)
Dec - Feb (94)

Show reviews that mention 

Showing 434 verified guest comments
12345
10.0
Exceptional
Hui from Malaysia
Group
Stayed 1 night in June 2019

Worth it”

Our twin room was very clean and the view looking out at Lake Toya was just so beautiful. Our room plan included breakfast and dinner buffet. Both has a lot of varieties to choose from. Personally, I feel the dinner buffet was more of quantities than qualities. The hotspring is the best. U can soak at their open air hotspring looking out towards lake toya. That was the best. The water park inside the hotel is also free. Don't worry if u didn't bring swimwear because u can actually rent swimwear there for 300yen. There was female, male and children swimwear for rent. U can really spend the entire day in the hotel itself. Parking is free too. Definitely will stay here again if I ever come back to Lake toya

Reviewed June 26, 2019

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10.0
Exceptional
Hui from Malaysia
Group
Stayed 1 night in June 2019

Worth it”

Our twin room was very clean and the view looking out at Lake Toya was just so beautiful. Our room plan included breakfast and dinner buffet. Both has a lot of varieties to choose from. Personally, I feel the dinner buffet was more of quantities than qualities. The hotspring is the best. U can soak at their open air hotspring looking out towards lake toya. That was the best. The water park inside the hotel is also free. Don't worry if u didn't bring swimwear because u can actually rent swimwear there for 300yen. There was female, male and children swimwear for rent. U can really spend the entire day in the hotel itself. Parking is free too. Definitely will stay here again if I ever come back to Lake toya

Reviewed June 26, 2019

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10.0
Exceptional
Siew from Hong Kong SAR, China
Couple
Stayed 2 nights in July 2019

Exceptional”

I was apprehensive booking this at first given the below 8 review, however I was blown away!! I was given an upgrade for my booking apparently (original room pic looks old-school) to a newly renovated room (western-tatami). The beds are elevated and permanently on the tatami so thats great for old bones like mine. Main areas were also refurbished. There is a huge swimming playpool where u can rent bath suits if need to as well (300 yen) . Both breakfast and dinner are buffet style with lots of selections (unlimited roe for bfast!) though i hope they could have change menu on alt days. Staffs are always polite and eager to help. Onsen is spacious, overlooking the lake and just heavenly. My only wish will be overseas tourists will adhere on onsen etiquettes, like not soaking your towels or hairs in the bath, and not leaving used towels around.

Reviewed July 05, 2019

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10.0
Exceptional
Ng from Malaysia
Couple
Stayed 1 night in August 2019

Fine hotel with facilities ”

Provide fantastic breakfast and dinner. Onsen facility is very good. Room is very comfortable too.

Reviewed August 04, 2019

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9.6
Exceptional
susi from Indonesia
Family with young children
Stayed 2 nights in June 2019

Kids friendly hotel and huge waterpark inside”

It's an amazing experience to stay here if you have kids. They have huge waterpark inisde the hotel with manmade wave and slides. The location is beautifully located by the lake, with the great view and fireworks everyday from 8.45pm-9.05pm. The hot spring bath is one of the best I've ever experience! YOu get the view of the Lake Toya while dipping in hot bath outdoor! :) Breakfast has huge variety , big room. Totally will come back to this hotel if I've got a chance in the future.

Reviewed June 14, 2019

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9.6
Exceptional
susi from Indonesia
Family with young children
Stayed 2 nights in June 2019

Kids friendly hotel and huge waterpark inside”

It's an amazing experience to stay here if you have kids. They have huge waterpark inisde the hotel with manmade wave and slides. The location is beautifully located by the lake, with the great view and fireworks everyday from 8.45pm-9.05pm. The hot spring bath is one of the best I've ever experience! YOu get the view of the Lake Toya while dipping in hot bath outdoor! :) Breakfast has huge variety , big room. Totally will come back to this hotel if I've got a chance in the future.

Reviewed June 14, 2019

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9.6
Exceptional
Sze from Singapore
Group
Stayed 1 night in July 2019

Beautiful hotel with awesome lake view and relaxing classy lake view pool”

Beautiful lobby with great view of the lake. Staff is friendly. The onsen is one of the classier one I ever been to.

Reviewed July 14, 2019

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9.6
Exceptional
Stanley from Malaysia
Family with young children
Stayed 1 night in December 2019

Superb”

Very enjoy the stay, hotel with warm swimming pool, clean onsen , my family n kids very enjoy the stay, recommended!

Reviewed December 28, 2019

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8.8
Excellent
Peter from Philippines
Family with young children
Stayed 1 night in May 2019

Great Hotel with great view of Lake Toya & fireworks”

The room we got is very spacious for 4. We have a great view of Lake Toya. Staff are very friendly and helpful. Breakfast & Dinner Buffer is just okay. Onsen is excellent with a perfect view of Lake Toya. Buses to major sightseeing place pass through the hotel, so very convenient. Price a bit on high side though, but i guess a price to pay for nice lake view and fireworks.

Reviewed May 13, 2019

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Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Every employee will continue to devote so that we can offer you more hospitality when you next visit us. Toya Sunpalace Resort and Spa Internet reservation staff: Kato

Responded May 19, 2019
Toya Sun Palace Resort & Spa
8.8
Excellent
Peter from Philippines
Family with young children
Stayed 1 night in May 2019

Great Hotel with great view of Lake Toya & fireworks”

The room we got is very spacious for 4. We have a great view of Lake Toya. Staff are very friendly and helpful. Breakfast & Dinner Buffer is just okay. Onsen is excellent with a perfect view of Lake Toya. Buses to major sightseeing place pass through the hotel, so very convenient. Price a bit on high side though, but i guess a price to pay for nice lake view and fireworks.

Reviewed May 13, 2019

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Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Every employee will continue to devote so that we can offer you more hospitality when you next visit us. Toya Sunpalace Resort and Spa Internet reservation staff: Kato

Responded May 19, 2019
Toya Sun Palace Resort & Spa
9.2
Exceptional
Sudarat from Thailand
Family with teens
Stayed 1 night in July 2019

Enormous hotel / Love the fireworks show.”

Every facilities was grate and usable. Unfortunately we reach a bit late. So the dinner was over when we checked-in but we received dinner voucher ¥2000 instead. Breakfast is a must, do not missed!

Reviewed July 22, 2019

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8.8
Excellent
lewis from Malaysia
Group
Stayed 1 night in July 2019

Excellent”

Excellent hotel. Sooooo good their breakfast and dinner buffet, the best I had in our Hokkaido trip. Room clean and comfort, onsen is the best I had used ! I love this hotel and definitely we will come back soon!

Reviewed July 15, 2019

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9.2
Exceptional
ChihYing from Taiwan
Family with young children
Stayed 1 night in October 2018

great !!!”

hot spring, lake view, fireworks...etc. are great. We really enjoyed our stay in this peaceful and beautiful hotel.

Reviewed April 02, 2019

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8.4
Excellent
Amy from United States
Couple
Stayed 1 night in February 2020

Amazing onsen, beautiful views, impressive buffets, but horrible outdated rooms with awful smell.”

We LOVED the onsen (hot spring) and I would give this place 5 stars just for that, but the hotel room (standard room) was awful. It was probably 40+ years old with no renovations, had a permanent smell of smoke masked by a strong cologne smell, really outdated bathroom, uncomfortable beds, and several cracks and holes in the walls. We spent as much time as possible in the onsen, at the restaurant, and in the beautiful lounge. As long as you're okay with having a bad room, this place is worth it, but if you want to be comfortable in your room then I'd recommend either paying more for one of the renovated rooms or staying somewhere else.

Reviewed February 14, 2020

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8.8
Excellent
Stanley from Japan
Solo traveler
Run of House Room
Stayed 2 nights in February 2022

Great place to stay!”

If you book together with meal included, most probably the food provided are buffet. Which is delicious! The location of the hotel is far away, so it is recommended to get a car. They do provide transportation back to Sapporo.

Reviewed June 21, 2022

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8.8
Excellent
lewis from Malaysia
Group
Stayed 1 night in July 2019

Excellent”

Absolutely I will come back again! Great ONSEN and excellent breakfast and dinner! We love this hotel so much!

Reviewed July 20, 2019

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8.4
Excellent
TUNG from Hong Kong SAR, China
Group
Stayed 1 night in May 2019

Fair Enough”

The view is extraordinary with a fair amount of facilities. However, there are too many tours living in and could be a bit crowded and some of the facilities is a bit old. Still, the staffs are very caring and the shuttle service is wonderful for people who would like to go to Toya in Sapporo.

Reviewed June 05, 2019

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8.4
Excellent
TUNG from Hong Kong SAR, China
Group
Stayed 1 night in May 2019

Fair Enough”

The view is extraordinary with a fair amount of facilities. However, there are too many tours living in and could be a bit crowded and some of the facilities is a bit old. Still, the staffs are very caring and the shuttle service is wonderful for people who would like to go to Toya in Sapporo.

Reviewed June 05, 2019

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8.0
Excellent
Peter from Canada
Couple
Stayed 2 nights in July 2019

Excellent location but some very dated rooms”

Fantastic property and views. Great lobby and onsen facilities. Very good buffet food although it is the same food choices for 2 days we stayed. The guestroom that we were given had a very strong smoke smell so we asked to switch. We then had to pay for an upgrade to a non smoking floor but the room was very dated and still smelled of smoke and the bathroom had a sewer smell. We then asked to switch again and were given an upgraded room which was very nice. It still had a faint smell since they still allow smoking in one room on a non smoking floor. Go figure. Overall very good resort but make sure you ask for an upgraded room on a non smoking floor if the smoke bothers you.

Reviewed July 16, 2019

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8.4
Excellent
Waichiu from Singapore
Couple
Stayed 1 night in September 2019

Excellent”

Nice renovated rooms. Good meals Free bus to/from Sapporo Clean Friendly and helpful staff

Reviewed September 29, 2019

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