Mükemmel”

The rooms were warm and cozy, just what we wanted for a winter treat. Sitting by the fire in the inglenook fireplace was very relaxing. The food was very good. The set menu was excellent value, but the al a carte menu was quite pricey for the portion sizes

A lovely place, but the service should be better”

stayed overnight. location great. lovely room. but the service disappointing. allergic to seed oil. everything in full english cooked in sunflower oil. not sure why bacon, sausage and black pudding need cooking in extra oil rather than grilled or cooked in their own fat. anyway only offered scrambled egg cooked in butter, nothing else. and charged the full price of the full english breakfast. not the level of service expected from 4 star hotels. very disappointing.

Beautiful Country Hotel”

We have just returned from a short break in Northumberland, and cannot recommend the hotel highly enough. The deal was outstanding value but the setting, the welcome, the room, the staff and the dining was exceptional. Such a beautiful building and the room we had was clean and every detail was covered including ironing board, hot water bottle and other little niceties that made us smile. The beds were firm and comfortable but perhaps a tad firm for us. No problem. Reception sorted a mattress topper before we returned to our room. This is the only place we would consider staying when in the area. In terms of dining, the restaurant was super quality with excellent attentive service and as an example, two courses was £20 including delicious starter. Many thanks to the staff for making our stay so special.

Perfect setting, perfect rooms, ”

It's impossible to fault this hotel and restaurant.

Lovely hotel in beautiful Jesmond Dene ”

A beautiful hotel in a lovely rural setting within walking distance of the surrounding nightlife and shopping areas. We had a very nice meal in the hotel restaurant, beautifully presented and good value for money. Our only complaint was the constant noise from the kitchens below our room, some kind if extractor that meant it was not possible to open our windows for fresh air and making it difficult to hear the volume limited tv.

Guest at a wedding.”

Lovely setting and hotel. Room very clean and comfortable. Staff very helpful.

A wonderful romantic break. Room 36 oppressively hot ..difficult to control thermostat ”

Breakfast rather on the expensive side

nice but not perfect”

Staff very friendly, no hair dryer and the remote control didn't work in the room, the staff did correct this quickly. Our room was noisy, the wardrobe was difficult to open and was difficult to get hanging clothes in and out of.The bathroom was very nice apart from the toilet is far too low, my parents would not of been able to get on and off the loo seat if they were in this room The hotel was in an ideal place for us for our visit to Newcastle. Enjoyable stay apart from a couple of things, I would have to think twice about staying here again when we next visit.

Lovely hotel in idyllic location”

My stay was very pleasant and the staff were very friendly.

Unique and gorgeous ”

Beautiful place and lovely room. The hotel was a bit difficult to find as one end of the road was closed, we were not sure we could drive in.

Amazing food and fantastic staff”

An unexpected top class experience ”

We were pleasantly surprised at the extremely high standard of customer service which far surpassed the level we have experienced in a number of 5 star establishments we have been in around the world this year.