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Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel
Urban Hotel

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8.9

Excellent

3,192 reviews

3,192 reviews

Housekeeping6
Breakfast3
Shops1
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Carrera de San Jeronimo

Lomography

80 m

La Venencia

100 m

La Boca del Lobo

120 m

Casa de Allende

130 m

Popular landmarks
Thyssen-Bornemisza Museum

340 m

Prado Museum

500 m

Gran Vía

620 m

Plaza Mayor

750 m

Mercado de San Miguel

890 m

Closest landmarks
Centro de Salud Las Cortes

30 m

Room Club

80 m

LOS MADRAZO, CALLE, DE,2

110 m

Farmacia - Calle Los Madrazo 1

120 m

Embassy of Mexico

120 m

Urban Hotel

Carrera de San Jeronimo, 34, City Center, Madrid, Spain - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Madrid

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Madrid every 3 minutes on Agoda.com
Value for money8.3
Distance to city center1.0 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.3 km

Rooms available at Urban Hotel

Excellent
Room comfort & quality

8.8

Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Junior Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Duplex
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Other
...
  • Room size: 32 m²/344 ft²
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Junior Duplex Suite
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
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Junior double Suite Non smoking
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
Enter dates to see prices
Junior Suite
...
    Enter dates to see prices
    Suite
    ...
      Enter dates to see prices
      Superior Double or Twin Room with Parking
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Urban Hotel?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Urban Hotel?

        Urban Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 99 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Urban Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Urban Hotel has a car park available for guests. Parking is available for a fee of 27 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Madrid with private transportation, the hotel can arrange car rental for you.

        Is breakfast offered at Urban Hotel?

        Wake up to a great buffet breakfast at Urban Hotel. Adults can enjoy breakfast offered with an additional charge of 26 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Urban Hotel?

        Urban Hotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at Urban Hotel?

        Urban Hotel does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Urban Hotel?

        The closest train, metro, or bus station to Urban Hotel is Sevilla Metro Station, 210 m away.

        What restaurants are nearby Urban Hotel?

        Urban Hotel’s neighborhood is City Center which includes popular restaurants such as Cebo, La Terraza del Urban and Glass Bar.

        What popular shopping places are close to Urban Hotel?

        Urban Hotel is located in City Center area which features shopping places such as Gran Vía, El Rastro Market and La Violeta.

        What are popular attractions near Urban Hotel?

        Urban Hotel’s location in the City Center neighborhood makes it close to famous attractions including Royal Palace of Madrid, Plaza Mayor and Thyssen-Bornemisza Museum.

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        See map

        Explore the neighborhood

        What people love about Urban Hotel

        • 8.8

          Excellent
          Cleanliness

          "Good breakfast, comfortable clean rooms."

          Stefanie

          |

          September 10, 2022

        • 10

          Exceptional
          Staff 

          "Extremely friendly staff, excellent stylish hotel and fabulous location!"

          cheryl

          |

          August 20, 2022

        • 10

          Exceptional

          "Great hotel Great area Loved it"

          Liraz

          |

          June 8, 2022

        Property ranking|Compared to 3,112 Madrid properties
        See all rankings
        Room comfort score
        8.8/10
        Location score
        9.4/10
        Service score
        9.1/10
        Cleanliness score
        9/10
        Better than
        99
        %
        of Madrid properties
        Better than
        98
        %
        of Madrid properties
        Better than
        98
        %
        of Madrid properties
        Better than
        98
        %
        of Madrid properties
        Overall rating:

        8.9

        Excellent
        3,192 reviews
        Cleanliness
        9.0
        Facilities
        8.6
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        Perfect central location Great Hotel
        peter from Spain
        Business traveler
        More about Urban Hotel

        More about Urban Hotel

        Urban Hotel

        Get the most from an urban escape in Madrid when you book a room at Urban Hotel. Located right in the city center, Urban Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Madrid that most travelers never see, with a stay at Urban Hotel -- located only 1.3 km from Royal Palace of Madrid.
        At Urban Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Madrid.
        Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Urban Hotel thanks to the hotel's laundry service keeping your clothes clean.
        Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
        All rooms at Urban Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
        It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


        Dining and things to do

        Every day at Urban Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
        Apart from amenities and services, Urban Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the solarium, located right at the hotel. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
        Check out the hotel's fitness facility to stay fit and firm on vacation.


        Around the property

        There are many attractions to discover within close proximity to Urban Hotel. An afternoon of browsing the works at Prado Museum located 490 m away can familiarize you with the local art scene. Get fanatical about the local sports team at Santiago Bernabéu Stadium located 4.1 km away, where you can also find team merchandise and memorabilia.


        Reasons to stay here

        Find some of the city's best deals here with rooms 98% cheaper than other options.
        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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        Amenities and facilities
        Excellent
        Facilities

        8.6

        Most talked about facilities

        Swimming Pool

        6 mentions

        Housekeeping

        5 mentions

        Taxi

        2 mentions

        Breakfast

        1 mention

        Languages spoken

        • English
        • French
        • German
        • Italian
        • Portuguese
        • Spanish

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Pool with view
        • Solarium
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Coffee shop
        • Poolside bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service

        Access

        • CCTV in common areas
        • Check-in/out [express]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Airport transfer
        • Car park [charges apply]
        • Rental car
        • Shuttle service
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Bathrobes
        • Bathtub
        • Blackout curtains
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • DVD/CD player
        • Free bottled water
        • Hair dryer
        • Hand sanitizer
        • Heating
        • Individual air conditioning
        • In-room safe box
        • Internet access – wireless
        • Ironing facilities
        • LAN Internet in room [free]
        • Mini bar
        • Non-smoking
        • Private bathroom
        • Radio
        • Satellite/cable channels
        • Shower
        • Slippers
        • Soundproofing
        • Telephone
        • Toiletries
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Buffet
        Restaurants on site

        Restaurante Cebo

        • Cuisine: Local, Mediterranean, Spanish
        • Menu: Buffet
        Location
        Carrera de San Jeronimo, 34, City Center, Madrid, Spain
        Exceptional
        Location

        9.4

        Airports

        • Adolfo Suárez Madrid-Barajas Airport (MAD)
          14.3 km
        • Valladolid Airport (VLL)
          172.7 km

        Public transportation

        • Sevilla Metro Station
          210 m
        • Antón Martín Metro Station
          470 m

        Hospital or clinic

        • Centro de Salud Las Cortes
          30 m

        Shopping

        • Gran Vía
          620 m

        Convenience store

        • Multitienda 24 horas 7X24 Convenience Store
          2.2 km

        Cash withdrawal

        • ATM
          60 m
        What's nearby

        Popular landmarks

        • Thyssen-Bornemisza Museum
          340 m
        • Prado Museum
          500 m
        • Gran Vía
          620 m
        • Plaza Mayor
          750 m
        • Mercado de San Miguel
          890 m
        • Museo Nac. Centro de Arte Reina Sofia
          1.0 km
        • Buen Retiro Park
          1.2 km
        • Royal Palace of Madrid
          1.3 km
        • Museo Sorolla
          2.1 km
        • Santiago Bernabéu Stadium
          4.2 km

        Nearby landmarks

        • Carrera de San Jeronimo
        • Centro de Salud Las Cortes
          30 m
        • Lomography
          80 m
        • Room Club
          80 m
        • La Venencia
          100 m
        • LOS MADRAZO, CALLE, DE,2
          110 m
        • Farmacia - Calle Los Madrazo 1
          120 m
        • Embassy of Mexico
          120 m
        • La Boca del Lobo
          120 m
        • Casa de Allende
          130 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-2 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 3 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • All rooms at the property are No Smoking.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee99 EUR
        • Distance from city center1.0 km
        • Travel time to airport (minutes)30

        Extras

        • Breakfast charge (unless included in room price)26 EUR
        • Daily Internet/Wi-Fi fee0 EUR

        The property

        • Number of bars/lounges2
        • Number of floors8
        • Number of restaurants1
        • Number of rooms 102
        • Room voltage220
        • Year property opened2006
        • Most recent renovation2009

        Parking

        • Daily parking fee27 EUR
        Property announcements

        Mini-bar service including only soft drinks in every room is available at no additional charge.

        Reviews of Urban Hotel from real guests

        Provided by verified guests of Agoda
        8.8
        /
        10
        Cleanliness9.0
        Facilities8.6
        Location9.4
        Room comfort and quality8.8
        Service9.1
        Value for money8.3
        High score for Madrid
        Rating
        9+ Exceptional (76)
        8-9 Excellent (44)
        7-8 Very Good (25)
        6-7 Good (6)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (36)
        Jun - Aug (55)
        Sep - Nov (41)
        Dec - Feb (26)
        All guests (275)
        All languages

        Show reviews that mention 

        Showing 158 verified guest comments
        12345
        9.6
        Exceptional
        Isabelle from France
        Couple
        Superior Room
        Stayed 5 nights in July 2019

        Absolutly perfect except ...”

        ... our rooom was on the 5th floor which is just under the swimming pool and rooftop bar and a bit noisy until 2.00 in the morning. Everything else was absolutly perfect in that hotel : beds very comfortable and queen size, clean, shower AND bath in the bathroom, Nespresso for free, very good location (5min walk to the puerta del sol place and 5min walk opposite side to prado and Thyssen museum, 3min walk to Plaza Santa Ana). Staff very nice and professionnal, etc. Just ask for a room in other floors than 5th ;)

        Reviewed July 28, 2019

        See room deals

        10.0
        Exceptional
        Alex from United Kingdom
        Couple
        Superior Room
        Stayed 4 nights in July 2019

        Exceptional”

        Great location, nice staff, especially bar staff on the terrace. Really nice place to relax for a drink. Pool was perfect to cool down. room not massive but fine for a city break.

        Reviewed July 09, 2019

        See room deals

        10.0
        Exceptional
        Elke from Germany
        Couple
        Superior Room
        Stayed 2 nights in November 2021

        Perfect Stay in Madrid”

        Thank you very much for such a perfect stay with our little dog. Perfect location, very good breakfast, nice atmosphere. We´ll return.

        Reviewed November 09, 2021

        See room deals

        10.0
        Exceptional
        Andreas from Germany
        Couple
        Duplex
        Stayed 1 night in October 2021

        Exceptional”

        Verry verry nice and grandiose hotel… you must feel great when you go in… enjoy the Terrasse for a coffe… Fabolous 😎🤩✌️🚀

        Reviewed October 29, 2021

        See room deals

        10.0
        Exceptional
        Patricia from Canada
        Couple
        Superior Room
        Stayed 5 nights in October 2019

        Exceptional”

        Would highly recommend this hotel The staff were amazing Great location to explore Madrid Walking distance to everything!

        Reviewed October 16, 2019

        See room deals

        10.0
        Exceptional
        peter from United Kingdom
        Business traveler
        Superior Room
        Stayed 3 nights in June 2021

        Stay at The Hotel urban”

        Superb central Madrid Hotel Excellent service and stylish rooms

        Reviewed June 17, 2021

        See room deals

        10.0
        Exceptional
        EMILY from Singapore
        Family with teens
        Superior Room
        Stayed 3 nights in March 2019

        Nice location”

        Very kind staff, the room were and walking 8min walk to central.

        Reviewed May 28, 2019

        See room deals

        10.0
        Exceptional
        peter from Spain
        Business traveler
        Superior Room
        Stayed 1 night in August 2021

        stay at the Urban hotel madrid”

        Perfect central location Great Hotel

        Reviewed September 12, 2021

        See room deals

        10.0
        Exceptional
        Liraz from Israel
        Couple
        Junior Suite
        Stayed 4 nights in June 2022

        Perfect”

        Great hotel Great area Loved it

        Reviewed June 08, 2022

        See room deals

        10.0
        Exceptional
        peter from Spain
        Business traveler
        Superior Room
        Stayed 1 night in August 2021

        Stay at the Urban Hotel Madrid”

        Great Hotel

        Reviewed September 12, 2021

        See room deals

        9.6
        Exceptional
        peter from Spain
        Business traveler
        Superior Single
        Stayed 2 nights in June 2021

        stay at the Urban hotel”

        Fabulous Location, Artistic style hotel friendly helpful staff , great roof bar , Very good breakfast

        Reviewed June 22, 2021

        See room deals

        9.2
        Exceptional
        Anthony
        Couple
        Superior Room
        Stayed 2 nights in July 2019

        Exceptional”

        Thoroughly enjoyed our stay at Urban Hotel. The staff were very helpful and the location was perfect. The only downside was seriously overpriced drinks on the terrace.

        Reviewed August 03, 2019

        See room deals

        8.4
        Excellent
        Heewon
        Couple
        Superior Room
        Stayed 3 nights in June 2019

        Stayed for 3days and it was good!! ”

        The room itself might be small but it was clean and nice. The swimming pool was a bit smaller than I expected too but the pool bar was nice!

        Reviewed June 27, 2019

        See room deals

        8.0
        Excellent
        Larry from United Kingdom
        Couple
        Superior Room
        Stayed 1 night in July 2019

        Great location, ok for a short stay ”

        The hotel is fine if you want a central location for one night. The concept of the hotel is cool and rooms were an ok size for the rate and location. A couple of small reasons I didn’t rate this hotel higher: the bed was uncomfortable (seemed to slope to one side) as were the pillows and the air conditioning wasn’t strong enough for the peak of summer. Also, and I should have checked before ordering, but over 30 EUR for two drinks at the pool side seemed a bit steep.

        Reviewed July 28, 2019

        See room deals

        8.4
        Excellent
        Dominique from Switzerland
        Solo traveler
        Superior Room
        Stayed 6 nights in October 2019

        Excellent”

        A very good location. The deco is well done. The staff is very kind. The noise isolation Between the rooms could be better for this type of establishment

        Reviewed October 26, 2019

        See room deals

        7.6
        Very good
        Sylvain from Switzerland
        Couple
        Superior Room
        Stayed 4 nights in July 2019

        Great location, poor isolation”

        Location is great, building is beautiful, but isolation is terrible, you hear everything that's going on outside in the streets and also inside in the hotel. Staff is disorganized, they come knocking 4-5 times a day to check the room and replace various items when everything could be done at once.

        Reviewed July 28, 2019

        See room deals

        6.8
        Good
        Sian from United Kingdom
        Couple
        Superior Room
        Stayed 3 nights in April 2022

        Not a 5*”

        Location excellent. Don’t be fooled by modern vibe. The rooms are dark and gloomy. The bed and pillows are not comfortable. Also, there is a side street by hotel that was very noisy, this resulted in a room change. The bar on the roof is very small and people were being turned away due to lack of seating.

        Reviewed April 28, 2022

        See room deals

        6.8
        Good
        Bethany from United Kingdom
        Couple
        Superior Room
        Stayed 1 night in February 2022

        Not 5*”

        Definitely old and tired rooms. You could hear absolutely everything that was going on in the hotel and windows are not sound proof so had quite a bad nights sleep. We had a double superior and it had marks all the over the floor, the door handle on the bathroom was broken. The bed wasn’t a double, but two singles put together. We paid a lot of money for one night and left disappointed. Staff were amazing and the bar upstairs is good so not all negative but overall go elsewhere.

        Reviewed February 28, 2022

        See room deals

        10.0
        Exceptional
        KA from Hong Kong SAR, China
        Couple
        Superior Room
        Stayed 2 nights in December 2012

        Simply Excellent.”

        Great Location, Great Service, Great Hotel Quality

        i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.

        Reviewed December 27, 2012

        See room deals

        9.7
        Exceptional
        Hyung from United States
        Solo traveler
        Superior Room
        Stayed 3 nights in December 2010

        Best location in all of Madrid!”

        Great modern design with clean beds and linens!
        Gym could be nicer with more and better equipment. Rooftop bar closes at 8pm.

        I really chose the best hotel for my staying in Madrid. The location is actually only two blocks away from the Prado and closer to the city center than both the Westin Palace and the Ritz. Since most anyone visiting will be going to the restaurants and bars closer towards the city, this location is much more convenient. The service at the front desk is great as is the doorman. Everyone speaks English as well. Would go back next time! It's cheaper as well!

        Reviewed December 16, 2010

        See room deals

        12345
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