Dear MR. /MS. /MRS. Margarette , Thank you for your review. Hong Kong has a lot of land and prices are at the forefront of the world. As the operator of the reception, we understand that this equivalent price (such as the exchange of US dollars) is already the price of star-rated hotels in many foreign countries. So before we arrived at the front desk, we sent an email and so on, so that the guests were mentally prepared in advance. In addition, we also recommend that guests measure their needs before booking, such as room size, number of people, number of bags, etc., to avoid misunderstanding before check-in, to be a savvy traveler. With every good, AUSTIN NG

Dear MR. /MS. /MRS. Joy, Hong Kong has a lot of land and prices are at the forefront of the world. As the operator of the reception, we understand that this equivalent price (such as the exchange of US dollars) is already the price of star-rated hotels in many foreign countries. So before we arrived at the front desk, we sent an email and so on, so that the guests were mentally prepared in advance. In addition, we also recommend that guests measure their needs before booking, such as room size, number of people, number of bags, etc., to avoid misunderstanding before check-in, to be a savvy traveler. Yours most sincerely, AUSTIN NG

Dear MR. /MS. /MRS. Nicholas , Thank you for your review. Our front desk staff are happy to welcome guests with your comments. However, according to the record, you did not promptly report these comments to us. If you find a problem, please let us know in time, let us arrange a more suitable room for each passenger. Some rooms are relatively better and more advanced, please feel free to check at the front desk. Thanks again for your suggestion. Best wishes for your future, AUSTIN NG

Dear Valued Customers Mary , Thank you for your review. According to the record, we have not received your record at the front desk for any inconvenience about the room. Here, we are very sorry that the internal facilities in the room are inconvenient for you. In fact, there are occasional problems in the room. If the front desk staff receives the request, they will follow up immediately. The reflection of each guest is the driving force for our progress. At the same time, we can remind the store of any problems. We can follow up immediately to avoid misunderstanding. We always welcome guests to make requests to the staff at the front desk or to inform you before check-in. Thank you again for your comments. Yours most sincerely, AUSTIN NG

Dear MR. /MS. /MRS. SIA, First of all, I would like to thank you for your detailed and pertinent comments based on your extensive experience. We believe that your comments will definitely give a clear explanation to many guests who are not familiar with Hong Kong hotels, the environment and so on. Hong Kong is a place where there are fewer people and more land. Although it is a business community, we are also looking for friends like you. Your comments are very real and neutral, but it is indeed the real situation of Hong Kong hotels, so that other guests can make a reminder. We respect your comments and hope that you will come again next time. With thanks, AUSTIN NG

Dear MR. /MS. /MRS. Cirilo , Thank you for your review. Here, we are very sorry that the internal facilities in the room are inconvenient for you. As the guest said, the room has advantages and disadvantages, and even some of them are fundamental problems of our small hotel. In addition, the variety of room types and the willingness to listen to the guests, but become our advantage. We are always happy to listen to our guests, or we can report to our staff at the front desk if necessary and try our best to meet the requirements of the guests. Some requests may also require early notice prior to check-in, so that the store can cater to different types of guests early. Thank you again for your review. Kindest respect, AUSTIN NG

Dear MR. /MS. /MRS. Allan , Thank you for your review. According to the record, we have not received your record at the front desk for any inconvenience about the room. Here, we are very sorry that the internal facilities in the room are inconvenient for you. In fact, there are occasional problems in the room. If the front desk staff receives the request, they will follow up immediately. The reflection of each guest is the driving force for our progress. At the same time, we can remind the store of any problems. We can follow up immediately to avoid misunderstanding. We always welcome guests to make requests to the staff at the front desk or to inform you before check-in. Thank you again for your comments. Best wishes for your future, AUSTIN NG

Dear MR. /MS. /MRS. Jaime , Thank you for your review. Hong Kong has a lot of land and prices are at the forefront of the world. As the operator of the reception, we understand that this equivalent price (such as the exchange of US dollars) is already the price of star-rated hotels in many foreign countries. So before we arrived at the front desk, we sent an email and so on, so that the guests were mentally prepared in advance. In addition, we also recommend that guests measure their needs before booking, such as room size, number of people, number of bags, etc., to avoid misunderstanding before check-in, to be a savvy traveler. With every good, AUSTIN NG

Dear Valued Customers Eliza, Thank you for your review. The Mirador Building stands unconsciously in the traditional tourist area—Tsim Sha Tsui has been around for more than half a century. The years have not eliminated the building, but it has achieved geographical advantages. It takes only 20 meters to walk from the D2 exit of the subway station and 45 minutes to the airport bus. Nearby famous attractions include Harbour City, Victoria Harbour and Avenue of Stars, all within a 10-minute walk. Yours regardless, AUSTIN NG

Dear MR. /MS. /MRS. Paciencia , Some guests may not be familiar with Hong Kong hotels, and we can understand them. However, such negative information was sent out because of misunderstanding, and misunderstandings were made to other guests. This kind of ethos does damage the personal qualities of the compatriots. I hope that you can make more understandings. Behind the house prices, the Hong Kong people's feelings are more than waiting for the feelings of different generations of guests. Thank you for your review. With the best wishes, AUSTIN NG

Dear Valued Customers, The old and new room facilities are all divided into standard rooms and deluxe rooms. Of course, the deluxe room facilities are more novel than the standard rooms, so the price will also vary. We suggest that guests can make reservations based on their own needs, budget, etc. Please think carefully about which room type is suitable for you to avoid misunderstanding. Times change with each passing day, we also provide "boutique" type rooms, welcome guests to refer to the details. If you have any enquiries, please contact the front desk. Wish grace and peace, AUSTIN NG

Dear Valued Customers, Thank you for your review. According to records, we have not received your records at the front desk for any inconvenience caused to you. Here, we apologize for the inconvenience caused by the facilities in the room. In fact, there may be a sudden problem in the room. If our front desk staff receives a request, they will follow up immediately. Each customer's feedback is the driving force for our progress. At the same time, we can remind the store of any problems, and we can follow up for the customers immediately to avoid misunderstanding. Guests are always welcome to ask staff at the front desk, or to notify before check-in. Thanks again for your comments. thank you for your consideration, AUSTIN NG

Dear Valued Customers, Thank you for your review. According to records, we have not received your records at the front desk for any inconvenience caused to you. We are sorry for the inconvenience caused by the facilities inside the room. In fact, there may be sudden problems in the room. If our front desk staff receives a request, they will follow up immediately. Each customer's feedback is the driving force for our progress. At the same time, we can remind the store of any problems, and we can follow up for the customers immediately to avoid misunderstanding. Guests are always welcome to ask staff at the front desk, or to notify before check-in. Thanks again for your comments. yours most sincerely, AUSTIN NG

Dear MR. /MS. /MRS. Catherine , Thank you for your review. Sorry for the inconvenience of the room. Hot water bathing time is normal from 8 pm to 12 pm. Since the hot water supply is public, it is assumed that there will be no hot water in some rooms, provided that the guests in the same unit are used up. In view of this, we have also set up a boutique room - hot water supply for 24 hours, room equipment, size and so on. If you have any questions or questions about the room, please feel free to check with the front desk staff. Respectively submitted, AUSTIN NG

Dear MR. /MS. /MRS. michael , Thank you for your review. First of all, I feel sorry for you and apologize to you. After verification, the front desk staff has tried to meet your requirements, including separate washrooms and floors. Do you not like the free upgrade we gave you? At that time, the staff were also willing to ask if there were any suggestions to ask us; but why did we not express this to us directly, and directly expressed this malicious evaluation? Is there any reason? Welcome to our front desk. thanks for your suggestions. Wish grace and peace , AUSTIN NG

Dear MR. /MS. /MRS. Jolyn , Hong Kong has a small population and a lot of land. Our hotel is located in the traditional tourist area of Tsim Sha Tsui - Mirador Mansion, which has over 40 years of operating budget hotels. Although the rooms in Hong Kong are small, the quality of service, room facilities and so on are also keeping pace with the times. Due to the large number of rooms, the size, the equipment in the room, etc. are different. If the customer may bring a larger piece of luggage, please book a larger room early or check with the front desk. Early notice to reduce misunderstandings and facilitate the transfer of rooms, is also to continue to bring budget hotels to travelers around the world. Sincerely yours, AUSTIN NG

Sehr geehrter Herr / Frau / Frau Lutz , Die neuen und alten Zimmer sind in Standard- und Deluxe-Zimmer unterteilt. Natürlich sind die Deluxe-Zimmerausstattungen aktueller als die Standardzimmer, daher kann der Preis variieren. Wir empfehlen den Gästen, Reservierungen abhängig von ihren Bedürfnissen, ihrem Budget usw. vorzunehmen. Überlegen Sie sich daher, für welchen Zimmertyp Sie sich eignen, um Missverständnisse zu vermeiden. Mit den sich ständig ändernden Zeiten bieten wir auch "Boutique" -Zimmer, und Gäste können sich gerne auf die Details beziehen. Bei Fragen wenden Sie sich bitte an die Rezeption. Vielen Dank für Ihre Überlegung, AUSTIN NG