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Lobby, BB Sapa Resort & Spa in Sapa
Interior view, BB Sapa Resort & Spa in Sapa
Swimming pool, BB Sapa Resort & Spa in Sapa

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8.6

Excellent

526 reviews

526 reviews

Breakfast10
View6
Housekeeping5
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Victoria SaPa Spa
90 m
Ta Van Village
190 m
The Stone Church (Holy Rosary Church)
220 m
Notre Dame Cathedral Sapa
230 m
Lao Chai Village
260 m
Popular landmarks
Quang Truong Square
370 m
Muong Hoa valley
430 m
Ham Rong Mountain
570 m
Sun World Fansipan Legend
900 m
Cat Cat Ethnic Village
1.4 km
Closest landmarks
Sapa Hospital
260 m
Sapa Tourist Information Center
310 m
Mini Mart
340 m
Sapa Culture Museum
350 m
Sapa Lake
360 m

BB Sapa Resort & Spa

Xuan Vien Street, Sa Pa City Center, Sapa, Vietnam, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Sapa every 3 minutes on Agoda.com
Value for money8.2
Location rating8.7
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport135.3 km

Rooms available at BB Sapa Resort & Spa

Excellent
Room comfort & quality

8.3

Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Superior Double
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 single beds and 1 double ...
Enter dates to see prices
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Suite with Mountain View
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room
...
    Enter dates to see prices
    Superior Double or Twin Room
    ...
      Enter dates to see prices
      Deluxe Double or Twin Room
      ...
        Enter dates to see prices
        Superior Double or Twin Room
        ...
          Enter dates to see prices

          Frequently asked questions

          Does BB Sapa Resort & Spa have bars on-site?

          Experience your getaway the greatest way possible with BB Sapa Resort & Spa's bar and poolside bar readily available right in front of your doorstep for when you need a drink or two.

          Does BB Sapa Resort & Spa offer spa services?

          You can enjoy your stay at BB Sapa Resort & Spa even more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening or night even better.

          Does BB Sapa Resort & Spa have a fitness center?

          Yes! BB Sapa Resort & Spa offers fitness center that is conveniently located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.

          Does BB Sapa Resort & Spa provide dry cleaning services?

          Yes! BB Sapa Resort & Spa offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

          What kinds of facilities are available for children at BB Sapa Resort & Spa?

          While on family trip with your loved ones, your kids can also enjoy the fun in sports and recreation facilities made available at BB Sapa Resort & Spa which include children's playground and kids club.

          What is the average rating that verified Families with young children have given to BB Sapa Resort & Spa?

          Verified families with young children that have stayed at this property have given BB Sapa Resort & Spa an average rating of 8.5. You can look up more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that past Families with older children have given to BB Sapa Resort & Spa?

          Past families with older children that have stayed at this property have given BB Sapa Resort & Spa an average rating of 8.8. You can check out more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

          What is the average rating that verified Group travelers have given to BB Sapa Resort & Spa?

          Past group travelers that have stayed at this property have given BB Sapa Resort & Spa an average rating of 8.8. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

          What dining places are in close proximty of BB Sapa Resort & Spa?

          BB Sapa Resort & Spa’s community is Sa Pa City Center which consists of popular restaurants such as Tavan Restaurant, Red Dao House Restaurant, and Little SaPa Restaurant.

          What popular shopping destinations are close to BB Sapa Resort & Spa?

          Shopping options in BB Sapa Resort & Spa’s Sa Pa City Center neighborhood includes Can Cau Market and Sapa Market.

          What people love about BB Sapa Resort & Spa

          • 10

            Exceptional
            Staff 

            "Hotel was nicely decorated, very clean and the most important to note was the professional, warm and hospitality of all staffs at the hotel."

            Nguyen

            |

            December 31, 2019

          • 10

            Exceptional
            Breakfast

            "I was excited about the city centre location, friendly staff, delicious breakfast, and warm mulled wine in the freezing weather."

            TUAN

            |

            February 7, 2022

          • 10

            Exceptional
            Location

            "Many restaurants nearby."

            Hoang

            |

            January 5, 2021

          Property ranking|Compared to 542 Sapa properties
          See all rankings
          Room comfort score
          8.3/10
          Cleanliness score
          8.9/10
          Location score
          8.7/10
          Service score
          8.9/10
          Better than
          97
          %
          of Sapa properties
          Better than
          88
          %
          of Sapa properties
          Better than
          85
          %
          of Sapa properties
          Better than
          84
          %
          of Sapa properties
          Overall rating:

          8.6

          Excellent
          526 reviews
          Cleanliness
          8.9
          Facilities
          8.7
          Location
          8.7
          Read all reviews >
          More about BB Sapa Resort & Spa

          More about BB Sapa Resort & Spa

          BB Sapa Resort & Spa: A Luxurious Haven with Top-Notch Facilities

          BB Sapa Resort & Spa is a 4.5 star-rated hotel in Sapa, Vietnam that offers a wide array of facilities to make your stay a truly memorable one. From a variety of shops, a bar, laundry service, a restaurant, and room service, to safety deposit boxes, a salon, airport transfer, tours, valet parking, and a concierge, this hotel has everything you need to make your stay comfortable and hassle-free. The rooms are equipped with modern amenities such as bathrobes, a hair dryer, a mini bar, a balcony/terrace, satellite/cable TV, and Wi-Fi. The hotel also boasts an indoor pool, fitness center, spa, massage, poolside bar, and games room. Wi-Fi is available in all rooms and public areas, and there is a car park free of charge for guests. The hotel also offers dry cleaning, express check-in/check-out, a library, car hire, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, a fireplace, gift/souvenir shop, taxi service, ticket service, breakfast buffet, and continental breakfast. With so much to offer, BB Sapa Resort & Spa is the perfect choice for a luxurious and comfortable stay in Sapa, Vietnam.

          Room Types at BB Sapa Resort & Spa

          BB Sapa Resort & Spa offers four types of rooms to choose from, including Deluxe Double, Deluxe Twin, Superior Double, and Superior Twin. The Deluxe Double room measures 25 square meters and comes with 1 Double Bed, while the Deluxe Twin room is slightly bigger at 27 square meters and features 2 Single Beds. The Superior Double and Superior Twin rooms both measure 25 square meters and come with 1 Double Bed and 2 Single Beds, respectively. Guests can choose the room type that best suits their needs and preferences for a comfortable and memorable stay at BB Sapa Resort & Spa.

          Explore the Natural Wonders and Cultural Treasures of Sapa

          BB Sapa Resort & Spa is situated amidst the breathtaking natural beauty of Fansipan Mountain and Muong Hoa Valley, offering guests an unparalleled opportunity to explore the stunning landscape. Immerse yourself in the vibrant culture of the region with a visit to Cat Cat Ethnic Village or take a cable car ride to Sun World Fansipan Legend for panoramic views of the surrounding mountains. Discover the enchanting Love Waterfall, stroll through Quang Truong Square, and hike up Ham Rong Mountain for even more stunning vistas. For a taste of local life, head to The Stone Church (Holy Rosary Church) or Sapa Market, both just a short distance from the resort. Don't miss the chance to experience the natural wonders and cultural treasures of Sapa during your stay at BB Sapa Resort & Spa.

          Excellent Service and Comfortable Rooms

          BB Sapa Resort & Spa has earned a reputation for excellent service and comfortable rooms, as noted by numerous satisfied guests. The staff and management are friendly, knowledgeable, and always willing to go the extra mile to ensure a pleasant stay. The rooms are spacious, quiet, and beautifully decorated, providing a warm and inviting atmosphere. Guests also appreciate the hotel's rich facilities and beautiful location. The morning breakfast is excellent, with attentive service and a wide selection of delicious options. Overall, BB Sapa Resort & Spa is a great place to stay, thanks to its friendly staff, comfortable rooms, and top-notch amenities.

          BB Sapa Resort & Spa: A Customer-Favorite Destination in Sapa, Vietnam

          BB Sapa Resort & Spa is a highly-rated hotel that has won the hearts of many travelers. With an overall rating of 8.6, it's clear that guests appreciate the high level of service and attention to detail provided by the staff. The facilities, including the spa and pool, have received glowing reviews with a rating of 8.7. The resort's location, nestled in the beautiful mountainous region of Sapa, Vietnam, has also been praised with a rating of 8.7. Guests have also commended the cleanliness of the rooms and common areas, with a rating of 8.9. The staff performance has been described as exceptional, with a rating of 8.9. Although the food and dining options have received a slightly lower rating of 7.8, guests have still raved about the delicious local cuisine served at the resort. With such high ratings across the board, it's no wonder that BB Sapa Resort & Spa is a customer-favorite destination in Sapa, Vietnam.

          Show less

          Amenities and facilities

          Excellent
          Facilities

          8.7

          Most talked about facilities

          Breakfast

          23 mentions

          Food & Dining

          12 mentions

          Swimming Pool

          9 mentions

          Housekeeping

          5 mentions

          Languages spoken
          • English
          • French
          • Thai
          • Vietnamese
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Internet services
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Billiards
          • Body scrub
          • Body wrap
          • Fitness center
          • Foot bath
          • Game room
          • Garden
          • Hammam
          • Hiking
          • Massage
          • Pool with view
          • Sauna
          • Spa
          • Spa/sauna
          • Steamroom
          • Swimming pool [indoor]
          • Tennis court
          • Ticket services
          • Tours
          Cleanliness and safety
          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          • Rooms sanitized between stays
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Alternative meal arrangement
          • Bar
          • Breakfast [buffet]
          • Breakfast [continental]
          • Coffee shop
          • Happy hour
          • Kitchen
          • Poolside bar
          • Restaurants
          • Room service
          • Shared kitchen
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Currency exchange
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Fireplace
          • Gift/souvenir shop
          • Grooming service
          • Heating in public area
          • Ironing service
          • Laundry service
          • Library
          • Lockers
          • Luggage storage
          • Meeting/banquet facilities
          • Postal service
          • Safety deposit boxes
          • Salon
          • Shops
          • Smoke-free property
          • Smoking area
          • Terrace
          • Xerox/fax in business center
          For the kids
          • Babysitting service
          • Family room
          • Kids club
          • Kids meal
          • Playground
          Access
          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          Getting around
          • Airport transfer
          • Car park [free of charge]
          • Car park [nearby]
          • Rental car
          • Shuttle service
          • Taxi service
          • Valet parking
          Sports equipment rental
          • Bicycle rental
          Available in all rooms
          • Air conditioning
          • Balcony/terrace
          • Bathrobes
          • Bathtub
          • Blackout curtains
          • Closet
          • Clothes rack
          • Daily housekeeping
          • Desk
          • Extra long bed
          • Fan
          • Fireplace
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Mini bar
          • Non-smoking
          • Private bathroom
          • Refrigerator
          • Satellite/cable channels
          • Seating area
          • Shower
          • Slippers
          • Smoke detector
          • Sofa
          • Soundproofing
          • Telephone
          • Toiletries
          • Towels
          • Wake-up service
          • Washing machine
          • Wi-Fi [free]
          • Wooden/parqueted flooring

          Food and dining

          Breakfast options
          • Asian
          • Continental
          • Vegetarian
          Restaurants on site
          Ta Van Restaurant
          • Cuisine: Asian, European, French
          • Menu: Buffet, A-la-carte

          Location

          Xuan Vien Street, Sa Pa City Center, Sapa, Vietnam,
          Excellent
          Location

          8.7

          Airports
          • Dien Bien Phu Airport (DIN) - Vietnam
            135.3 km
          • Wenshan Puzhehei Airport (WNH) - China
            145.4 km
          Public transportation
          • Sapa Bus Station
            1.1 km
          Hospital or clinic
          • Sapa Hospital
            260 m
          Shopping
          • Sapa Market
            990 m
          Convenience store
          • Ba Nhat Grocery Store
            420 m
          Cash withdrawal
          • ATM
            370 m

          What's nearby

          Popular landmarks
          • The Stone Church (Holy Rosary Church)
            220 m
          • Quang Truong Square
            370 m
          • Muong Hoa valley
            430 m
          • Ham Rong Mountain
            570 m
          • Sun World Fansipan Legend
            900 m
          • Cat Cat Ethnic Village
            1.4 km
          • Love Waterfall
            4.2 km
          • Ta Phin Village
            7.0 km
          • Thac Bac Waterfall (Silver Falls)
            7.3 km
          • Fansipan Mountain
            7.9 km
          Nearby landmarks
          • Victoria SaPa Spa
            90 m
          • Ta Van Village
            190 m
          • The Stone Church (Holy Rosary Church)
            220 m
          • Notre Dame Cathedral Sapa
            230 m
          • Sapa Hospital
            260 m
          • Lao Chai Village
            260 m
          • Ho Chi Minh Friendship Monument
            300 m
          • Sapa Ethnic School
            300 m
          • Sapa Tourist Information Center
            310 m
          • Sa Pa Lake
            320 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-5 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 6-11 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Please note that guests can reach Sapa by boarding on the luxurious Victoria Express Train which exclusively reserved for Victoria Sapa Resort & Spa's in-house guests. The on-board facilities include one dining carriage and two sleeping carriages with an elegant design. All the carriages are air conditioned, decorated with wood panel, baggage storage, individual reading lights and oversize windows. The train departs at 9.50pm and six times a week from Hanoi to Lao Cai (8.5 hours trip) and can accommodates up to 52 passengers. To make a reservation, please contact Victoria Sapa Resort & Spa.
          • Children 5-12 years old stay for free if using existing bedding.
          • Children 5-12 years old will be charged USD 11.5 for breakfast per day.
          • Children 5-12 years old will be charged USD 70 and USD 79 on December 24 and December 31, respectively.
          • The property will collect a gala dinner fee for every adult and every child for Christmas Eve and New Year's Eve.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          Extras
          • Breakfast charge (unless included in room price)575000 VND
          The property
          • Non-smoking rooms/floorsYes
          • Number of restaurants1
          • Number of rooms 77
          • Room voltage220
          • Year property opened1998

          Property announcements

          Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

          Reviews of BB Sapa Resort & Spa from real guests

          Provided by verified guests of Agoda
          8.6
          Cleanliness8.9
          Facilities8.7
          Location8.7
          Room comfort and quality8.3
          Service8.9
          Value for money8.2
          High score for Sapa
          Rating
          9+ Exceptional (129)
          8-9 Excellent (81)
          7-8 Very Good (60)
          6-7 Good (25)
          <6 Below Expectation (26)
          Time of the year
          Mar - May (70)
          Jun - Aug (108)
          Sep - Nov (71)
          Dec - Feb (72)

          Show reviews that mention 

          Showing 321 verified guest comments
          12345
          10.0
          Exceptional
          TUAN from Vietnam
          Family with teens
          Stayed 1 night in February 2022

          Relax & enjoy”

          I was excited about the city centre location, friendly staff, delicious breakfast, and warm mulled wine in the freezing weather. However, Sapa city now is too crowded. So it will be better if the hotel could extend the road for vehicles climbing up to the lobby.

          Reviewed February 07, 2022

          See room deals

          10.0
          Exceptional
          Hoang from Vietnam
          Couple
          Superior Double
          Stayed 1 night in December 2020

          Nice cozy place with city view”

          Pros: Nice resort with cozy fireplaces in northern tribal plus French colonial decoration. High quality souvenir store with local tribal stuffs. 3-stories resort with city view & nice room. The staffs are super helpful and really nice. Many restaurants nearby. Cons: the car road to resort is under maintenance and quite dusty. But you still can use the stone alley nearby to get to city square on foot 5 min away.

          Reviewed January 05, 2021

          See room deals

          10.0
          Exceptional
          Nguyen from Vietnam
          Family with teens
          Superior Double
          Stayed 2 nights in December 2019

          Great value hotel”

          The best hotel in Sapa to date! Hotel was nicely decorated, very clean and the most important to note was the professional, warm and hospitality of all staffs at the hotel.

          Reviewed December 31, 2019

          See room deals

          Dear Nguyen, Wow! Thank you for your wonderful feedback. We greatly appreciate the kind words. Looking forward to many of your future visits! Warmest regards, Guest Relations Executive

          Responded January 03, 2020
          BB Sapa Resort & Spa
          10.0
          Exceptional
          tanawat from Thailand
          Family with teens
          Superior Double
          Stayed 3 nights in December 2019

          การบริการดีมาก สะดวกสบาย พนักงานช่วยเหลือและให้คำแนะนำเป็นอย่างดี”

          Recommend to stay at this resort

          Reviewed January 01, 2020

          See room deals

          Dear tanawat, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Victoria hospitality and service. If you're traveling to Sapa again soon, we look forward to welcoming you back to Victoria Sapa Resort & Spa. Warmest regards, Guest Relations Executive

          Responded February 04, 2020
          BB Sapa Resort & Spa
          10.0
          Exceptional
          srisuda from Thailand
          Group
          Superior Room
          Stayed 1 night in July 2022

          Good hotel”

          Staff is very nice ^^

          Reviewed July 18, 2022

          See room deals

          9.6
          Exceptional
          Andrew from Vietnam
          Family with young children
          Superior Double
          Stayed 3 nights in October 2020

          Excellent, went beyond expectations”

          Professional and attentive staff. Excellent buffet breakfast. Very comfortable bed, bath and room.

          Reviewed October 12, 2020

          See room deals

          Dear Andrew, Thank you so very much for your kind review and your rating of our Victoria Sapa Resort & Spa. I am happy to read that you had a great stay and do look forward to welcome you again at our resort. Best regards, Hanno Stamm General Manager

          Responded December 16, 2020
          BB Sapa Resort & Spa
          9.6
          Exceptional
          Dat from Vietnam
          Couple
          Stayed 1 night in January 2020

          Nice place”

          Friendly staff, good facilities. I was interested in billards table. Its could be perfect if the breakfast has more kinds of food

          Reviewed January 09, 2020

          See room deals

          Dear Dat, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. Thank you for your feedback about out breakfast. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive

          Responded January 10, 2020
          BB Sapa Resort & Spa
          8.8
          Excellent
          Quang from Vietnam
          Family with young children
          Superior Twin
          Stayed 1 night in April 2021

          very nice hotel”

          very nice hotel

          Reviewed April 13, 2021

          See room deals

          10.0
          Exceptional
          Chang from Singapore
          Group
          Deluxe Double
          Stayed 3 nights in March 2017

          Best Hotel in Sapa”

          I stayed at Victoria Sapa Resort & Spa for 4 days 3 nights. The hotel is very well-furnished, with a gym and indoor pool. The hotel breakfast is good with quite a spread every morning. There is a pool table within hotel compound to keep you entertained if you are bored at night. Your towels get changed twice a day as it is hard to dry the hotel due to the cool weather at Sapa all year. The hotel staff will also come in around evening every day to "make your bed", removing an outer quilt to prepare the bed for a comfortable sleep. The hotel staff are very attentive and polite especially the front desk staff who would try their best to answer my queries.The drawback of this hotel is that the path from the city centre to the hotel entrance is not very well-lit but that can be solved by using your handphone's torch function. It takes about 10 mins to walk from the city centre (Sapa Church) to the entrance and there are some shops offering US$5 leg massages outside the hotel entrance should you require one after your trek/hike. Overall, I had an enjoyable stay with my dad during my 4 days in Sapa and would highly recommend anyone who is going for a Sapa tour to stay at this hotel.

          Reviewed March 08, 2017

          See room deals

          10.0
          Exceptional
          Angelina from Australia
          Family with teens
          Superior Double
          Stayed 1 night in July 2019

          Fantastic stay in beautiful hotel with great staff and management ”

          We had a great stay at Victoria Sapa resort. The staff and management were so friendly and helpful. Not only did we get a temporary room at 7.00AM after getting off the sleeper train but they also let us keep 1 room on the last day until departure as it wasn’t fully booked that night. Hanno the manager gave us a lot of useful information about Vietnam and Sapa. As the icing on the cake we got upgraded to the Victoria Express Train on the way back to Hanoi. Thank you everyone at Victoria Sapa resort for a very enjoyable stay, we really appreciate it. Hopefully see you again one day.

          Reviewed July 19, 2019

          See room deals

          Dear Angelina, Thank you for taking the time to share your recent experience at our resort. We are so glad you found our hotel a good place to stay, and that you enjoyed the complimentary upgrade on the Victoria Express Train. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We hope that we can have another opportunity of being of service to you once again in the near future. Warmest regards, Guest Relations Executive

          Responded July 31, 2019
          BB Sapa Resort & Spa
          10.0
          Exceptional
          Chuong from Vietnam
          Family with young children
          Superior Double
          Stayed 2 nights in August 2017

          Victoria Sapa Resort and Spa is the beauty resort”

          The location is closed to Sapa Center. Resort has a health care center with Jacuzzi, swimming pool and fitness center. People can enjoy the beauty places in restaurant, bar and billiard club. After visit Sapa culture, you will feel relaxing when come back to resort. Victoria Sapa Resort and Spa is the best place for your journey.

          Reviewed September 05, 2017

          See room deals

          9.3
          Exceptional
          Nicole from United States
          Couple
          Stayed 2 nights in April 2012

          great hotel with excellent service”

          location, rooms, view, food, service

          The Victoria Sapa is a lovely hotel, overlooking the main town plaza. Having "integrated" service with the Victoria Express train and bus service to/from the hotel is certainly convenient (albeit a bit pricey). It's great that the Victoria offers to store your luggage and use the spa showers on your last day (since you will likely have to check out at noon, but wont be transported to Lao Cai until 7 pm in order to catch the 9 pm train). Although the train is lovely, it is very loud. Bring earplugs if you want to sleep! The hotel has an excellent included breakfast, a nice bar area (with tasty snacks), a pool table, a children's play area, and even some real bunnies in the garden. Although we didn't use these services, there is also a spa, pool, volleyball court, and small gym. The tour company affiliated with the hotel was a bit pricey but service was excellent and streamlined. Highly recommended.

          Reviewed May 10, 2012

          See room deals

          9.0
          Exceptional
          Marilyn from Australia
          Couple
          Stayed 3 nights in October 2012

          Excellent Service, Comfort and Views”

          Comfort

          My sister and I stayed 3 nights at The Victoria Hotel Sapa. An expensive treat for us. Our room was very comfortable, clean, spacious and well appointed. A touch of luxury after our overnight, gruelling train ride from Hanoi. Unfortunately it was a little noisy due to building construction nearby which commenced early each morning. However this was really out of the hotel's control so we put up with it. On reflection we should have asked for a room further away from the building site. The staff were friendly and offered excellent service. We had breakfast included in our booking and it offered a varied and delicious selection. We also ate at the hotel one night and were very satisfied, albeit much more expensive compared to other restaurants in Sapa. Loved the open fires in the lobby and restaurant and also the display of ethnic village craft and costumes. Victoria Hotel also had great views towards Mt Fanispan.

          Reviewed October 26, 2012

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          9.3
          Exceptional
          betty from United States
          Couple
          Stayed 3 nights in September 2014

          Sapa Victoria ”

          Spa location breakfast

          Good ,only complaint is with the associated Victoria express train to the spa, was very expensive , could not find a way to book through Agoda. On the Victoria express train, it was cramped though most compartments were empty and thus provided no additional benefit from other means to get to Sa Pa. Only reason I booked SaPa Victoria resort was to take the "special " train ride and it was a big disappointment and would not recommend it to anyone

          Reviewed September 12, 2014

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          10.0
          Exceptional
          Thanh from Vietnam
          Couple
          Stayed 1 night in June 2014

          Great Experience”

          location, service, decoration

          I had a great time staying at Victoria. The staff are helpful and supportive. The decoration gives me a warm feeling, just like home. They pay attention the every little detail in the room and do the room service 2 times a day. The location is great, close to the market area, center. It was my birthday and after a long day visiting many places in Sapa, I came back I found a very suprised Birthday cake in my room from the staff. The next time I come to Sapa, I will not staying anywhere but this place! Thank for making my trip memorable.

          Reviewed June 24, 2014

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          9.0
          Exceptional
          Alexandra from Australia
          Family with teens
          Stayed 2 nights in January 2010

          victoria hotel sapa”

          staff were just gorgeous . view from the room superb . Loved the pool etc spa treatment . Food was very good and breakfast had lots of choice .
          Food and alcohol prices , although better quality then other local restaurants , were much , much more expensive . eg beer price should not be inflated so much for local brews

          Our stay at Victoria hotel Sapa was my family's outstanding highlight of our holiday in south east asia . We loves our rooms , our view and my children (21 & 23yrs) loved free computer/net time in a comfortable lounge setting on the rooftop with a wonderful view . Staff were very helpful and extras eg pool table , games , pool sauna etc were much appreciated . Prices on bevridges were over priced (similar to Australia) . Beer in particular should be cheaper and more on par with local restaurants . Also I think the cheapest red was $55 .This stopped us using the restaurant for dinner as local restaurants had good french reds around $20 .

          Reviewed January 14, 2010

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          8.3
          Excellent
          Kevin from Canada
          Family with young children
          Stayed 2 nights in April 2010

          Sapa”

          Location, Atmosphere, Food
          Separate pool building

          We had a very enjoyable weekend at the Victoria in Sapa. This is definitely one of only a few more luxury spots to stay in Sapa. The best part about the hotel is the atmosphere. With rain and cool weather, the wood burning fireplaces were lovely and made for such a lovely setting. The Victoria has a pool too and a nice spa. The massage was good. The set Vietnamese dinner at the Victoria was lovely - fast and efficient service in the restaurant. After checking around, even the tourist desk at the hotel was reasonable and very efficient at booking our last minute day trip. The trip that was provided was great and included the best driver and tour guide I have ever had in Vietnam.

          Reviewed April 28, 2010

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          10.0
          Exceptional
          Thi from Vietnam
          Business traveler
          Superior Double
          Stayed 1 night in July 2017

          Nice view and excellent services”

          I have stayed in Victoria Sapa many times in both business trip and personal travel, I always feel satisfied with all services here. Especially staff very nice, friendly and very supportive. Victoria is the center of Sapa, from here we can view whole Sapa and go every where.

          Reviewed July 18, 2017

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          8.7
          Excellent
          Paul from United Kingdom
          Couple
          Stayed 2 nights in March 2013

          Very relaxing and very friendly staff”

          the friendly staff, excellent relaxation facilities and incredible location

          we really enjoyed our stay at Victoria Sapa Resort and Spa. The staff were very friendly and welcoming which made everything easy after a day on the mountain. The spa facilities were good and easy to book last minute. wonderful location, good breakfast and variety of food.

          Reviewed April 06, 2013

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          9.0
          Exceptional
          Betty from United States
          Couple
          Stayed 2 nights in October 2012

          Lovely hotel”

          Availability of Victoria express train, spa, fantastic restaurant and breakfasts

          We had a marvelous time in Sapa Victoria hotel. We had a lovely corner suite room, and thoroughly enjoyed the spa facilities. The breakfasts at the hotel were superb, as was the quality of the dining I the hotel's restaurant. The tour packages provided by the hotel were varied,interesting and enjoyable.

          Reviewed October 13, 2012

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