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BB Sapa Resort & Spa
BB Sapa Resort & Spa
BB Sapa Resort & Spa
BB Sapa Resort & Spa
BB Sapa Resort & Spa
BB Sapa Resort & Spa
BB Sapa Resort & Spa

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8.6

Excellent

512 reviews

512 reviews

Breakfast10
View6
Housekeeping5
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Victoria SaPa Spa

90 m

Ta Van Village

190 m

The Stone Church (Holy Rosary Church)

220 m

Notre Dame Cathedral Sapa

230 m

Lao Chai Village

260 m

Popular landmarks
Quang Truong Square

370 m

Muong Hoa Valley

430 m

Ham Rong Mountain

570 m

Sun World Fansipan Legend

900 m

Cat Cat Ethnic Village

1.4 km

Closest landmarks
Sapa Hospital

260 m

Sapa Tourist Information Center

310 m

Mini Mart

340 m

Sapa Culture Museum

350 m

Sapa Lake

360 m

BB Sapa Resort & Spa

Xuan Vien Street, Sa Pa City Center, Sapa, Vietnam, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

220 meters to The Stone Church (Holy Rosary Church)

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Cheaper than 80% of all properties in Sapa in the last 24 hoursCompared to 421 Sapa properties at Agoda for various dates
Value for money8.2
Location rating8.7
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport135.3 km

Rooms available at BB Sapa Resort & Spa

Excellent
Room comfort & quality

8.3

Superior Twin
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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Deluxe Twin
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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Luxury Twin Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Room #17389748
...
    Enter dates to see prices
    Room #17389751
    ...
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      Suite
      ...
      • Room size: 50 m²/538 ft²
      • 2 single beds or 1 double b...
      Enter dates to see prices
      Privilege Twin
      ...
      • Room size: 26 m²/280 ft²
      Enter dates to see prices
      Privilege Double Room
      ...
      • Room size: 25 m²/269 ft²
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at BB Sapa Resort & Spa?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to BB Sapa Resort & Spa?

      BB Sapa Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at BB Sapa Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, BB Sapa Resort & Spa has a car park that's close to the resort. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sapa with private transportation, the resort can arrange both taxis or car rental.

      Is breakfast offered at BB Sapa Resort & Spa?

      Start your mornings right, with the continental and buffet breakfast options offered at BB Sapa Resort & Spa. Adults can enjoy breakfast offered with an additional charge of 575000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

      What are my dining options at BB Sapa Resort & Spa?

      BB Sapa Resort & Spa features an on-site restaurant for your dining convenience.

      What is the smoking policy at BB Sapa Resort & Spa?

      BB Sapa Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to BB Sapa Resort & Spa?

      The closest train, metro, or bus station is Sapa Bus Station, 1.0 km away from BB Sapa Resort & Spa.

      What restaurants are nearby BB Sapa Resort & Spa?

      BB Sapa Resort & Spa’s neighborhood is Sa Pa City Center which includes popular restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

      What popular shopping places are close to BB Sapa Resort & Spa?

      Located in the Sa Pa City Center area, BB Sapa Resort & Spa is close to great shopping choices like Sapa Market, Can Cau Market and Love Market.

      What are popular attractions near BB Sapa Resort & Spa?

      BB Sapa Resort & Spa’s location in the Sa Pa City Center neighborhood makes it close to famous attractions including Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

      What popular natural sightseeing spots are close to BB Sapa Resort & Spa?

      BB Sapa Resort & Spa is located within Sa Pa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

      Show more questions
      See map

      Explore the neighborhood

      What people love about BB Sapa Resort & Spa

      • 10

        Exceptional
        Staff 

        "Staff is very nice ^^"

        srisuda

        |

        July 17, 2022

      • 10

        Exceptional
        Breakfast

        "I was excited about the city centre location, friendly staff, delicious breakfast, and warm mulled wine in the freezing weather."

        TUAN

        |

        February 7, 2022

      • 8.8

        Excellent

        "Very nice hotel"

        Quang

        |

        April 13, 2021

      Property ranking|Compared to 421 Sapa properties
      See all rankings
      Room comfort score
      8.3/10
      Cleanliness score
      8.9/10
      Location score
      8.7/10
      Service score
      8.9/10
      Better than
      96
      %
      of Sapa properties
      Better than
      87
      %
      of Sapa properties
      Better than
      82
      %
      of Sapa properties
      Better than
      82
      %
      of Sapa properties
      Overall rating:

      8.6

      Excellent
      512 reviews
      Cleanliness
      8.9
      Facilities
      8.7
      Location
      8.7
      Read all reviews >
      What travelers say they love:
      Recommend to stay at this resort
      tanawat from Thailand
      Family with older children
      More about BB Sapa Resort & Spa

      More about BB Sapa Resort & Spa

      BB Sapa Resort & Spa

      You'll be sure to see the absolute most of sights in Sapa when you stay at BB Sapa Resort & Spa, right in the heart of the city center near all the famous landmarks.
      Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by BB Sapa Resort & Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Sapa can be assisted with taxi, car hire and shuttle services available.
      Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful resort, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
      Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at BB Sapa Resort & Spa. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
      Rooms at BB Sapa Resort & Spa are designed with the guest in mind. To enhance your stay, some rooms at the resort come with air conditioning. The specially-designed rooms at BB Sapa Resort & Spa offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
      You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at BB Sapa Resort & Spa, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
      Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, BB Sapa Resort & Spa has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon and spa. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
      With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the resort's tennis court and hiking trails. No need to go anywhere after dinner -- play with friends or family at the library, games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


      Around the property

      While in Sapa, take some time to venture outside of BB Sapa Resort & Spa. Tourists travel from around the world to see Cat Cat Ethnic Village, which is an easy visit just 1.4 km away.


      Around the property

      While in Sapa, take some time to venture outside of BB Sapa Resort & Spa. Tourists travel from around the world to see Cat Cat Ethnic Village, which is an easy visit just 1.4 km away.


      Reasons to stay here

      This resort's facilities score higher than 89% of accommodations in the city.
      Verified reviews for this resort's food and dining options score it better than 98% of accommodations in the city.
      This accommodation beats more than 96% of competition in the city on room comfort.

      Amenities and facilities
      Excellent
      Facilities

      8.7

      Most talked about facilities

      Breakfast

      23 mentions

      Food & Dining

      12 mentions

      Swimming Pool

      9 mentions

      Housekeeping

      5 mentions

      Languages spoken

      • English
      • French
      • Thai
      • Vietnamese

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Billiards
      • Fitness center
      • Game room
      • Garden
      • Hiking
      • Massage
      • Pool with view
      • Sauna
      • Spa
      • Steamroom
      • Swimming pool [indoor]
      • Tennis court
      • Ticket services
      • Tours

      Cleanliness and safety

      • Breakfast in room
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Happy hour
      • Kitchen
      • Poolside bar
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Fireplace
      • Gift/souvenir shop
      • Grooming service
      • Heating in public area
      • Ironing service
      • Laundry service
      • Library
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids club
      • Kids meal
      • Playground

      Access

      • Check-in/out [express]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature

      Getting around

      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking

      Sports equipment rental

      • Bicycle rental

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Alcohol
      • Balcony/terrace
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Closet
      • Clothes rack
      • Daily housekeeping
      • Desk
      • Extra long bed
      • Fan
      • Fireplace
      • Free bottled water
      • Fruits/snacks
      • Hair dryer
      • In-room safe box
      • Linens
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Sofa
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Washing machine
      • Wi-Fi [free]
      • Wine glasses
      • Wooden/parqueted flooring
      Food and dining
      Breakfast options
      • Asian
      • Continental
      • Vegetarian
      Restaurants on site

      Ta Van Restaurant

      • Cuisine: Asian, European, French
      • Menu: Buffet, A-la-carte
      Location
      Xuan Vien Street, Sa Pa City Center, Sapa, Vietnam,
      Excellent
      Location

      8.7

      Airports

      • Dien Bien Phu Airport (DIN) - Vietnam
        135.3 km
      • Wenshan Puzhehei Airport (WNH) - China
        145.4 km

      Public transportation

      • Sapa Bus Station
        1.1 km

      Hospital or clinic

      • Sapa Hospital
        260 m

      Shopping

      • Sapa Market
        990 m

      Convenience store

      • Ba Nhat Grocery Store
        420 m

      Cash withdrawal

      • ATM
        370 m
      What's nearby

      Popular landmarks

      • The Stone Church (Holy Rosary Church)
        220 m
      • Quang Truong Square
        370 m
      • Muong Hoa Valley
        430 m
      • Ham Rong Mountain
        570 m
      • Sun World Fansipan Legend
        900 m
      • Cat Cat Ethnic Village
        1.4 km
      • Love Waterfall
        4.2 km
      • Ta Phin Village
        7.0 km
      • Thac Bac Waterfall (Silver Falls)
        7.3 km
      • Fansipan Mountain
        7.9 km

      Nearby landmarks

      • Victoria SaPa Spa
        90 m
      • Ta Van Village
        190 m
      • The Stone Church (Holy Rosary Church)
        220 m
      • Notre Dame Cathedral Sapa
        230 m
      • Sapa Hospital
        260 m
      • Lao Chai Village
        260 m
      • Ho Chi Minh Friendship Monument
        300 m
      • Sapa Ethnic School
        300 m
      • Sapa Tourist Information Center
        310 m
      • Sa Pa Lake
        320 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 6-11 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Please note that guests can reach Sapa by boarding on the luxurious Victoria Express Train which exclusively reserved for Victoria Sapa Resort & Spa's in-house guests. The on-board facilities include one dining carriage and two sleeping carriages with an elegant design. All the carriages are air conditioned, decorated with wood panel, baggage storage, individual reading lights and oversize windows. The train departs at 9.50pm and six times a week from Hanoi to Lao Cai (8.5 hours trip) and can accommodates up to 52 passengers. To make a reservation, please contact Victoria Sapa Resort & Spa.
      • Children 5-12 years old stay for free if using existing bedding.
      • Children 5-12 years old will be charged USD 11.5 for breakfast per day.
      • Children 5-12 years old will be charged USD 70 and USD 79 on December 24 and December 31, respectively.
      • The property will collect a gala dinner fee for every adult and every child for Christmas Eve and New Year's Eve.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Extras

      • Breakfast charge (unless included in room price)575000 VND

      The property

      • Non-smoking rooms/floorsYes
      • Number of restaurants1
      • Number of rooms 77
      • Room voltage220
      • Year property opened1998
      Property announcements

      Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

      Reviews of BB Sapa Resort & Spa from real guests

      Provided by verified guests of Agoda
      8.6
      /
      10
      Cleanliness8.9
      Facilities8.7
      Location8.7
      Room comfort and quality8.3
      Service8.9
      Value for money8.2
      High score for Sapa
      Rating
      9+ Exceptional (123)
      8-9 Excellent (81)
      7-8 Very Good (60)
      6-7 Good (25)
      <6 Below Expectation (24)
      Time of the year
      Mar - May (70)
      Jun - Aug (104)
      Sep - Nov (68)
      Dec - Feb (71)
      All guests (428)
      All room types
      All languages

      Show reviews that mention 

      Showing 313 verified guest comments
      12345
      10.0
      Exceptional
      Angelina from Australia
      Family with teens
      Superior Double
      Stayed 1 night in July 2019

      Fantastic stay in beautiful hotel with great staff and management ”

      We had a great stay at Victoria Sapa resort. The staff and management were so friendly and helpful. Not only did we get a temporary room at 7.00AM after getting off the sleeper train but they also let us keep 1 room on the last day until departure as it wasn’t fully booked that night. Hanno the manager gave us a lot of useful information about Vietnam and Sapa. As the icing on the cake we got upgraded to the Victoria Express Train on the way back to Hanoi. Thank you everyone at Victoria Sapa resort for a very enjoyable stay, we really appreciate it. Hopefully see you again one day.

      Reviewed July 19, 2019

      See room deals

      Dear Angelina, Thank you for taking the time to share your recent experience at our resort. We are so glad you found our hotel a good place to stay, and that you enjoyed the complimentary upgrade on the Victoria Express Train. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We hope that we can have another opportunity of being of service to you once again in the near future. Warmest regards, Guest Relations Executive

      Responded July 31, 2019
      BB Sapa Resort & Spa
      10.0
      Exceptional
      Hoang from Vietnam
      Couple
      Superior Double
      Stayed 1 night in December 2020

      Nice cozy place with city view”

      Pros: Nice resort with cozy fireplaces in northern tribal plus French colonial decoration. High quality souvenir store with local tribal stuffs. 3-stories resort with city view & nice room. The staffs are super helpful and really nice. Many restaurants nearby. Cons: the car road to resort is under maintenance and quite dusty. But you still can use the stone alley nearby to get to city square on foot 5 min away.

      Reviewed January 05, 2021

      See room deals

      10.0
      Exceptional
      Nguyen from Vietnam
      Family with teens
      Superior Double
      Stayed 2 nights in December 2019

      Great value hotel”

      The best hotel in Sapa to date! Hotel was nicely decorated, very clean and the most important to note was the professional, warm and hospitality of all staffs at the hotel.

      Reviewed December 31, 2019

      See room deals

      Dear Nguyen, Wow! Thank you for your wonderful feedback. We greatly appreciate the kind words. Looking forward to many of your future visits! Warmest regards, Guest Relations Executive

      Responded January 03, 2020
      BB Sapa Resort & Spa
      10.0
      Exceptional
      TUAN from Vietnam
      Family with teens
      Superior Twin
      Stayed 1 night in February 2022

      Relax & enjoy”

      I was excited about the city centre location, friendly staff, delicious breakfast, and warm mulled wine in the freezing weather. However, Sapa city now is too crowded. So it will be better if the hotel could extend the road for vehicles climbing up to the lobby.

      Reviewed February 07, 2022

      See room deals

      9.6
      Exceptional
      Ngan from Vietnam
      Family with teens
      Superior Double
      Stayed 2 nights in October 2019

      Excellent trip”

      Well, the location actually is good, it's near Stone Church and the Lake in Sapa, in the nearby area there are several restaurants, both local and foreign dishes. It's just the street going up to the hotel is not very convenient. Beside from that, the hotel it great, staffs are well trained and very friendly. Morning breakfast is good and the rooms are comfortable. Would stay here again next time. 👌🏼❤️

      Reviewed October 29, 2019

      See room deals

      Dear Ngan, Thank you for taking the time to share your recent experience at our resort. We are so glad you found our hotel a good place to stay, and that you enjoyed the promixity of the hotel to town centre including our breakfast buffet. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We hope that we can have another opportunity of being of service to you once again in the near future. Warmest regards, Guest Relations Executive

      Responded October 30, 2019
      BB Sapa Resort & Spa
      10.0
      Exceptional
      tanawat from Thailand
      Family with teens
      Superior Double
      Stayed 3 nights in December 2019

      การบริการดีมาก สะดวกสบาย พนักงานช่วยเหลือและให้คำแนะนำเป็นอย่างดี”

      Recommend to stay at this resort

      Reviewed January 01, 2020

      See room deals

      Dear tanawat, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs with the sincerest and warmest Victoria hospitality and service. If you're traveling to Sapa again soon, we look forward to welcoming you back to Victoria Sapa Resort & Spa. Warmest regards, Guest Relations Executive

      Responded February 04, 2020
      BB Sapa Resort & Spa
      10.0
      Exceptional
      Efrat from Israel
      Couple
      Stayed 1 night in February 2019

      Excellent! ”

      The best hotel. Spa is amazing. Expensive but with great value!

      Reviewed February 26, 2019

      See room deals

      Dear Efrat, Thank you for your valuable feedback. We appreciate your kind compliments. Looking forward to welcoming you back! Warmest regards, Guest Relations Executive

      Responded March 02, 2019
      BB Sapa Resort & Spa
      9.6
      Exceptional
      Andrew from Vietnam
      Family with young children
      Superior Double
      Stayed 3 nights in October 2020

      Excellent, went beyond expectations”

      Professional and attentive staff. Excellent buffet breakfast. Very comfortable bed, bath and room.

      Reviewed October 12, 2020

      See room deals

      Dear Andrew, Thank you so very much for your kind review and your rating of our Victoria Sapa Resort & Spa. I am happy to read that you had a great stay and do look forward to welcome you again at our resort. Best regards, Hanno Stamm General Manager

      Responded December 16, 2020
      BB Sapa Resort & Spa
      10.0
      Exceptional
      Sharon from United States
      Group
      Superior Double
      Stayed 1 night in April 2019

      Excellent!”

      Getting up to the hotel in golf carts was a bit difficult.

      Reviewed April 17, 2019

      See room deals

      Dear Sharpn, Thank you for sharing a very insightful and meaningful review for Victoria Sapa Resort and Spa. We are grateful for your overall positive feedback while we regret whatever setback you had to go through in terms of road accessibility. Rest assured that we are trying our best to have the road fixed soonest. We look forward to more of your future many visits. Warmest regards, Guest Relations Executive

      Responded May 03, 2019
      BB Sapa Resort & Spa
      9.6
      Exceptional
      Dat from Vietnam
      Couple
      Superior Double
      Stayed 1 night in January 2020

      Nice place”

      Friendly staff, good facilities. I was interested in billards table. Its could be perfect if the breakfast has more kinds of food

      Reviewed January 09, 2020

      See room deals

      Dear Dat, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. Thank you for your feedback about out breakfast. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive

      Responded January 10, 2020
      BB Sapa Resort & Spa
      10.0
      Exceptional
      srisuda from Thailand
      Group
      Superior Double
      Stayed 1 night in July 2022

      Good hotel”

      Staff is very nice ^^

      Reviewed July 18, 2022

      See room deals

      9.2
      Exceptional
      Chin from Singapore
      Family with young children
      Superior Twin
      Stayed 4 nights in December 2019

      4 star hotel but 6 star service”

      4 star hotel but 5 star services. F& B is excellent. We rating this hotel is 6 star hotel. We will be back again

      Reviewed December 19, 2019

      See room deals

      Dear Chin, Many thanks for sharing your outstanding review for Victoria Sapa Resort & Spa. We are humbled by your kind words. We look forward to more of your many future visits. Warmest regards, Guest Relations Executive

      Responded December 21, 2019
      BB Sapa Resort & Spa
      9.6
      Exceptional
      William from United Kingdom
      Couple
      Deluxe Double
      Stayed 4 nights in September 2019

      Oasis”

      Views across to Fransipan

      Reviewed October 03, 2019

      See room deals

      Dear William, Thank you so much for your feedback following your recent stay with us. Warmest regards, Guest Relations Executive

      Responded October 04, 2019
      BB Sapa Resort & Spa
      8.8
      Excellent
      Minh from Vietnam
      Couple
      Deluxe Double
      Stayed 3 nights in February 2019

      Good place to stay”

      - Good view, good location, quiet, good food, good staff, acceptable interior. - Bad entrance (under construction), high price.

      Reviewed February 11, 2019

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      Dear Minh, Thank you for your valuable feedback and kind compliments. However, it seems like we didn't meet all your expectations. The road going to the hotel is under construction, meanwhile our electric cars are available to take you to/from town. Victoria Sapa Resort & Spa is a 4-star hotel and therefore, our prices are in line with other 4-star hotels. We always make sure that we give our guests the best quality of service and value for money, and knowing that we've delighted our customers make us all very happy. We look forward to welcoming you bakc in the future! Warmest regards, Guest Relations Executive

      Responded February 13, 2019
      BB Sapa Resort & Spa
      8.8
      Excellent
      Quang from Vietnam
      Family with young children
      Superior Twin
      Stayed 1 night in April 2021

      very nice hotel”

      very nice hotel

      Reviewed April 13, 2021

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      2.0
      Hiroyuki
      Couple
      Deluxe Double
      Stayed 2 nights in April 2019

      All are terrible. It's the worst.”

      We were passed to a different room than the one we had booked and when we complained the staff said we were wrong. We staied 2days, the first day we staied different room and the second day we staied correct room. And we couldn't have warm water in bath in the morning. and after change room slippa were very wet we couldn't use their. We don't have to pay maoney. We don't need pay money. All of this hotel were terrible. We never introduce for everyone. That is foolish for us.

      Reviewed April 30, 2019

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      Dear Hiroyuki, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. You originally booked for a twin room and that's what you were given upon check-in. We were fully booked that day so our receptionists were not able to move you to double room, however, the next day you were given a double room as soon as the guest checked out. We're sorry for the inconvenience. Your feedback is very valuable to us as we work to be better each and every day. Again, thank you for your feedback and we hope to see you in the near future. Warmest regards, Guest Relations Executive

      Responded May 03, 2019
      BB Sapa Resort & Spa
      10.0
      Exceptional
      Chang from Singapore
      Group
      Deluxe Double
      Stayed 3 nights in March 2017

      Best Hotel in Sapa”

      I stayed at Victoria Sapa Resort & Spa for 4 days 3 nights. The hotel is very well-furnished, with a gym and indoor pool. The hotel breakfast is good with quite a spread every morning. There is a pool table within hotel compound to keep you entertained if you are bored at night. Your towels get changed twice a day as it is hard to dry the hotel due to the cool weather at Sapa all year. The hotel staff will also come in around evening every day to "make your bed", removing an outer quilt to prepare the bed for a comfortable sleep. The hotel staff are very attentive and polite especially the front desk staff who would try their best to answer my queries.The drawback of this hotel is that the path from the city centre to the hotel entrance is not very well-lit but that can be solved by using your handphone's torch function. It takes about 10 mins to walk from the city centre (Sapa Church) to the entrance and there are some shops offering US$5 leg massages outside the hotel entrance should you require one after your trek/hike. Overall, I had an enjoyable stay with my dad during my 4 days in Sapa and would highly recommend anyone who is going for a Sapa tour to stay at this hotel.

      Reviewed March 08, 2017

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      10.0
      Exceptional
      Chuong from Vietnam
      Family with young children
      Superior Double
      Stayed 2 nights in August 2017

      Victoria Sapa Resort and Spa is the beauty resort”

      The location is closed to Sapa Center. Resort has a health care center with Jacuzzi, swimming pool and fitness center. People can enjoy the beauty places in restaurant, bar and billiard club. After visit Sapa culture, you will feel relaxing when come back to resort. Victoria Sapa Resort and Spa is the best place for your journey.

      Reviewed September 05, 2017

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      9.3
      Exceptional
      Nicole from United States
      Couple
      Stayed 2 nights in April 2012

      great hotel with excellent service”

      location, rooms, view, food, service

      The Victoria Sapa is a lovely hotel, overlooking the main town plaza. Having "integrated" service with the Victoria Express train and bus service to/from the hotel is certainly convenient (albeit a bit pricey). It's great that the Victoria offers to store your luggage and use the spa showers on your last day (since you will likely have to check out at noon, but wont be transported to Lao Cai until 7 pm in order to catch the 9 pm train). Although the train is lovely, it is very loud. Bring earplugs if you want to sleep! The hotel has an excellent included breakfast, a nice bar area (with tasty snacks), a pool table, a children's play area, and even some real bunnies in the garden. Although we didn't use these services, there is also a spa, pool, volleyball court, and small gym. The tour company affiliated with the hotel was a bit pricey but service was excellent and streamlined. Highly recommended.

      Reviewed May 10, 2012

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      9.0
      Exceptional
      Marilyn from Australia
      Couple
      Superior Double
      Stayed 3 nights in October 2012

      Excellent Service, Comfort and Views”

      Comfort

      My sister and I stayed 3 nights at The Victoria Hotel Sapa. An expensive treat for us. Our room was very comfortable, clean, spacious and well appointed. A touch of luxury after our overnight, gruelling train ride from Hanoi. Unfortunately it was a little noisy due to building construction nearby which commenced early each morning. However this was really out of the hotel's control so we put up with it. On reflection we should have asked for a room further away from the building site. The staff were friendly and offered excellent service. We had breakfast included in our booking and it offered a varied and delicious selection. We also ate at the hotel one night and were very satisfied, albeit much more expensive compared to other restaurants in Sapa. Loved the open fires in the lobby and restaurant and also the display of ethnic village craft and costumes. Victoria Hotel also had great views towards Mt Fanispan.

      Reviewed October 26, 2012

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